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BRNDY_BackToBasics 2016 Final

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Tooling<br />

<strong>2016</strong>: Meeting Customer Demands<br />

Reliability, ergonomics,<br />

availability, price and<br />

service are the recurring<br />

demands customers have<br />

placed on us over the past few<br />

years when considering tool<br />

purchases.<br />

They want it all and we’re sure<br />

they’ll want it all again in <strong>2016</strong>.<br />

We recognize these demands and<br />

continue to implement initiatives<br />

to address them.<br />

Reliability<br />

Over the last 2-3 years we have significantly increased our<br />

CAPEX spend on high-end CNC equipment to maintain very<br />

tight consistent tolerances on all machined components.<br />

This results in tools with increased reliability and more “work<br />

time” in the field. Additionally, we are redesigning our printed<br />

circuit boards to meet new standards and make them more<br />

robust under varying conditions. More to come as the products<br />

are released in <strong>2016</strong>.<br />

Ergonomics<br />

Big and heavy used to mean “robust.” Now they mean<br />

repetitive stress injuries leading to medical claims. We’ve<br />

reduced the weight of our PAT46 and now we are tackling the<br />

size and weight of our PATMD series. Next in line will be a<br />

redesign of our PAT750 series. Look for it in Q4 <strong>2016</strong>!<br />

Availability<br />

In <strong>2016</strong>, we’re recommitted to NEVER run out of U/W<br />

dies and PAT tools. We got our wish for CAPEX equipment in<br />

Littleton and are in the process of bringing them all online and<br />

programmed before the end of 2015. We recognize that we<br />

missed the mark (a little) in 2015, but are now committed to<br />

respond to your needs and those of customers who wait until<br />

the last minute to buy tools!<br />

Price<br />

We continue to release new products at competitive,<br />

market-based prices. You will see evidence of this with our<br />

new launches in <strong>2016</strong>. Additionally, we will provide you with<br />

a Tooling Distributor Pricing program enabling you to guide<br />

your customer to better pricing through their achievements in<br />

incremental growth and stocking.<br />

24

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