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Strategic Use New Media Peaceful Social Change

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42<br />

<strong>Strategic</strong> <strong>Use</strong> of <strong>New</strong> <strong>Media</strong> for <strong>Peaceful</strong> <strong>Social</strong> <strong>Change</strong><br />

Additional social media analytical tools<br />

Below are five social media analytic tools and a detailed discussion of what<br />

they offer.<br />

1. Topsy. 53 Topsy is a social media analytics tool that provides access to<br />

every tweet generated on Twitter, and also indexes social networks including<br />

Facebook and Google+. Topsy has created a complete searchable archive<br />

of the more than 300 billion tweets sent over Twitter since it was set up, and<br />

added other analytics tools to make itself useful to businesses – which can<br />

buy advanced services. Topsy also provides metrics for any term mentioned<br />

on Twitter via its free analytics service at analytics.topsy.com, where you can<br />

compare up to three terms for content in the past hour, day, week or month.<br />

2. TweetReach 54 and Keyhole 55 are two tools that help evaluate in great<br />

detail the impact of certain hashtags on Twitter, or the impact of a campaign<br />

or topic being discussed, by measuring: (1) the number of posts or tweets<br />

under a specific hashtag; (2) the number of users of a certain hashtag; (3) the<br />

reach or number of unique followers a user has, and hence how influential<br />

each user is; and (4) the impressions: the number of times a user posts.<br />

Keyhole works with Twitter, Instagram and Facebook; TweetReach works<br />

exclusively with Twitter. Both tools are free of charge and the analytics are<br />

tracked for 8 days at a time. They include visual data such as graphs, pie<br />

charts and histograms. However, to have more historic analytics dating back<br />

beyond 8 days, users have to upgrade to a pro-account that charges fees.<br />

Analytics by both TweetReach 56 and Keyhole 57 using the hashtag<br />

#SudanRevolts are illustrated in the screenshots below:<br />

53 http://topsy.com.<br />

54 http://tweetreach.com.<br />

55 http://keyhole.co.<br />

56 http://tweetreach.com/reports/9110423?v=2.<br />

57 http://keyhole.co/realtime/1E5x4w/SudanRevolts.

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