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Know_Your_Supplier_Hevea_Engineering_Works_Jan 2016

Setting up a TSR production line demands an uniquely different series of main and allied machinery lines (starting with cup/crumb rubber to bales from stacked rubber sheets). More importantly, you need an expert to guide you well. Info on a supplier. Hevea Engineering Works Pvt. Ltd is into Design, Manufacturing, Supply, Installation, Commissioning and Service of machinery for TSR Processing and Rubber Moulded Goods Industry since 1996 with a glowing reputation in India and overseas. From an exhaustive interview with Tom C. Abraham, Director, we understand that Hevea Engineering Works (HEW) is fast building on its reputation and expertise of very strong pre-sales consulting, customized machinery design and post-sales support for Turnkey TSR processing.

Setting up a TSR production line demands an uniquely different series of main and allied machinery lines (starting with cup/crumb rubber to bales from stacked rubber sheets). More importantly, you need an expert to guide you well. Info on a supplier. Hevea Engineering Works Pvt. Ltd is into Design, Manufacturing, Supply, Installation, Commissioning and Service of machinery for TSR Processing and Rubber Moulded Goods Industry since 1996 with a glowing reputation in India and overseas. From an exhaustive interview with Tom C. Abraham, Director, we understand that Hevea Engineering Works (HEW) is fast building on its reputation and expertise of very strong pre-sales consulting, customized machinery design and post-sales support for Turnkey TSR processing.

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| HEVEA ENGINEERING WORKS |<br />

HEW Make Crumb Filling Station (Left) and Rover (Right)<br />

24<br />

What's your approach towards<br />

communication? How easy is it for<br />

your existing customers and future<br />

buyers to reach you and exchange<br />

information?<br />

Our team speaks English and<br />

communicates effectively to consult,<br />

guide and resolve technical as well as<br />

other allied needs that you may have.<br />

You can reach us either on phone or<br />

email. We work with Government<br />

Plantations, Large growers, Traders<br />

as well as small holders who are<br />

interested in setting up TSR<br />

production units both in India and<br />

abroad. We offer turnkey consulting<br />

that starts from selecting the project<br />

site carefully, effective planning of<br />

raw material movement,<br />

conveyorization, effluent treatment,<br />

location specific design to suit the<br />

topography of the area, machinery<br />

selection, addressing the electrical data,<br />

water requirements etc for targeted<br />

production volume. I think this level of<br />

pre-sales support and right technical<br />

guidance is extremely valuable for our<br />

customers to take a wise decision on their<br />

machinery investment, save initial time and<br />

money that also greatly reduces their project<br />

execution time.<br />

What challenges are you tackling today to<br />

improve customer service and enhance<br />

their overall satisfaction?<br />

We periodically send our representatives to<br />

our customer's processing units to evaluate<br />

the performance, and to see if there are any<br />

problems.<br />

We work with Government<br />

Plantations, Large growers,<br />

Traders as well as small holders<br />

who are interested in setting up<br />

TSR production units both in<br />

India and abroad.<br />

<strong>Know</strong> <strong>Your</strong> <strong>Supplier</strong> | JAN <strong>2016</strong>

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