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UCD Business at 100 - University College Dublin

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Soft seller<br />

“<br />

AHUNDRED YEARS Icannot do, but I<br />

can go back to the middle of the last<br />

century. In 1964 Ireturned from the<br />

US, having completed my doctoral<br />

studies <strong>at</strong> Cornell <strong>University</strong> in Ithaca,<br />

NY, to find the position Ihad hoped to<br />

fill (marketing manager of the Pigs and Bacon<br />

Commission) had already been taken by my good<br />

friend Dr Michael Deeney. He had finished his<br />

gradu<strong>at</strong>e studies <strong>at</strong> Penn St<strong>at</strong>e <strong>University</strong> afew<br />

months before.<br />

Michael, who went on to become the highestranking<br />

Irish official in the UN system in Geneva,<br />

has been of gre<strong>at</strong> assistance to <strong>UCD</strong> in recent<br />

years as avisiting faculty member, both in <strong>Dublin</strong><br />

and in La Coruña in Spain.<br />

Iwas about to return to the US when Imet<br />

Michael MacCormac. In 1964, Michael was planning<br />

to launch the first executive MBA in Europe<br />

and he persuaded me to join him.<br />

Michael MacCormac is agre<strong>at</strong> academic entrepreneur<br />

who drove the development of business<br />

educ<strong>at</strong>ion inIreland.<br />

To overcome the initial inertia and institutional<br />

barriers then existing, heexercised extraordinary<br />

judgment and p<strong>at</strong>ience.<br />

Innov<strong>at</strong>ion in the <strong>UCD</strong> School of <strong>Business</strong> became<br />

the norm and new successful programmes,<br />

both undergradu<strong>at</strong>e and postgradu<strong>at</strong>e, set the<br />

standard and models for the whole of Ireland.<br />

Packing alot into<br />

the last 12years.<br />

In the last 12years, Repak’s 2,300 members<br />

have contributed €180m to help fund the<br />

recovery and recycling of Ireland’s used<br />

packaging. This investment has seen<br />

Ireland’s packaging recycling r<strong>at</strong>es grow<br />

from 15% in 1998 to 64% in 2007.<br />

Now th<strong>at</strong> is something to celebr<strong>at</strong>e !<br />

Innov<strong>at</strong>ion in <strong>UCD</strong> School of <strong>Business</strong> became<br />

the norm and new successful programmes, both<br />

undergradu<strong>at</strong>e and postgradu<strong>at</strong>e, set the standard<br />

and models for the whole of Ireland<br />

Prof Anthony Cunningham pioneered marketing educ<strong>at</strong>ion in Ireland –aone time lonely pursuit<br />

Iwas fortun<strong>at</strong>e to be the first appointed university<br />

lecturer and subsequently professor in<br />

the area of marketing in the country –anexciting<br />

if initially lonely position. Rapid networking<br />

with UK colleagues and bright students soon removed<br />

any solitary feelings.<br />

In the middle of the last century the majority<br />

of the undergradu<strong>at</strong>es applying to the <strong>UCD</strong> Faculty<br />

of Commerce were interested in acareer in<br />

accountancy (one survey put the figure <strong>at</strong><br />

90 per cent). This was amajor challenge for a<br />

new subject such as marketing. Marketing, in<br />

the eyes of the establishment –and parents –<br />

was an unfamiliar career prospect. Indeed, the<br />

first three chairs in marketing in Ireland were<br />

funded by the business community, there being<br />

little official encouragement <strong>at</strong> th<strong>at</strong> time. One of<br />

my gre<strong>at</strong> rewards is the fact th<strong>at</strong> the majority of<br />

the marketing chairs in Ireland are occupied by<br />

former students of mine.<br />

As to the future, there is much emphasis on<br />

the development of a“knowledge economy”. I<br />

do not believe Ireland can ever m<strong>at</strong>ch the might<br />

of such technological and research-based powerhouses<br />

as MIT, Harvard or Stanford. But wh<strong>at</strong><br />

we can do is become an even better “learning society”.<br />

As asmart learning society we can rapidly assimil<strong>at</strong>e<br />

new technologies, wherever developed,<br />

and adapt them toour circumstances.<br />

Support<br />

collection<br />

of 1million<br />

household<br />

recycling<br />

bins<br />

“Th<strong>at</strong> which<br />

can be<br />

taught directly to<br />

another is<br />

rel<strong>at</strong>ively trivial –<br />

things of<br />

significance can<br />

only be learned<br />

<strong>UCD</strong> BUSINESS @<strong>100</strong> MARKETING MATTERS<br />

4.4 million<br />

tonnes<br />

of<br />

packaging<br />

recycled<br />

WORDS BY PROF ANTHONY CCUNNINGHAM<br />

Society is racing into an ever more complex<br />

and disruptive future and lurches from crisis to<br />

crisis.<br />

Managing in such an environment calls for outstanding<br />

competencies in all professions. Developing<br />

such professionals is the remit of the educ<strong>at</strong>ional<br />

system. Unfortun<strong>at</strong>ely, our current system<br />

is still largely domin<strong>at</strong>ed by the logical positivist<br />

paradigm (“build abigger telescope”).<br />

While such areductionist approach, which typically<br />

directs students down the route of asinglesubject<br />

discipline, may be appropri<strong>at</strong>e for some<br />

of the “hard” sciences, it is of little value in dealing<br />

with issues in the “soft” areas of human behaviour.<br />

The major challenge will be to develop gradu<strong>at</strong>es<br />

capable of problem solving in the most appropri<strong>at</strong>e<br />

manner dependent on the societal issues<br />

being addressed.<br />

Acurriculum largely based on design principles<br />

of problem solving using action-learning<br />

methodologies and a multi-disciplinary approach<br />

may be one solution.<br />

As Carl Rogers wrote: “Th<strong>at</strong> which can be<br />

taught directly to another is rel<strong>at</strong>ively trivial,<br />

whereas things of significance can only be<br />

learned.” The recently announced <strong>UCD</strong>/TCD<br />

joint research venture is amajor step in this direction<br />

and the next <strong>100</strong> years will be even more<br />

interesting.<br />

�180m<br />

raised<br />

for<br />

recycling<br />

”<br />

Increased<br />

packaging<br />

recycling<br />

from 15%<br />

to 64%

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