2407 VTS User Manual FLIP7

IMPORTANT INFORMATION
Please instruct your passenger NOT to insert, swipe or tap their card until prompted
to do so by the passenger terminal
Chip & PIN
Chip & PIN users must insert their card into the VX820 passenger terminal
when prompted. The card should be fully inserted ‘chip upwards’ until it clicks
into place. The passenger will then be prompted to enter their four digit PIN.
NOTE Please remind the passenger NOT to remove their Chip & PIN card until
both receipts have printed.
Swipe
The passenger can swipe their card when prompted by their screen (see page
14). The driver terminal will then print a receipt for them to sign. You must
confirm that their signature matches the one on the card.
Contactless
Contactless cards can be ‘tapped’ when prompted by the passenger screen.
The total amount that can be charged to a contactless transaction is £30*.
A merchant and customer receipt will be printed.
* Limit set by banks and subject to periodical review and change.
IMPORTANT NOTE
To confirm that a Chip & PIN, swipe or contactless payment has been successful, check for an
authorisation code on the merchant and customer receipts before the passenger departs. If
there is no authorisation code, please ask the customer for an alternative method of payment.
REMINDER
PLEASE REMEMBER TO LOG IN AT THE START OF YOUR SHIFT AND LOG OUT AT
THE END TO ENSURE THAT ALL YOUR TRANSACTIONS ARE PROCESSED
Remember to print your end-of-day report before you log out (see page 13 for details)
DRIVER HELPDESK
0333 666 1000