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A Nestlé India Newsletter Volume 1 May 2016<br />

CMD’s Message<br />

Key Highlights<br />

Employee Connect<br />

Consumer Connect<br />

CSV & NHW<br />

Those that Inspire<br />

1


From the desk of<br />

Chairman and Managing Director<br />

It gives me immense pleasure to connect with you<br />

through the first edition of our internal newsletter<br />

Grow2Win.<br />

For over a 100 years we have been part of the<br />

Indian society building nutrition, health, wellness<br />

and prosperity in the community. We - you and<br />

I, as valuable employees of Nestlé, are part of<br />

a successful Company and we can be Proud of<br />

this fact! The challenges of the future and the<br />

competitive intensity that has been redefining our<br />

landscape, makes our journey even more exciting,<br />

compelling and energizing. We need to be Fast.<br />

Focused.Flexible in our thoughts and actions to<br />

tackle these challenges. I have defined the key<br />

priorities for the organization in our vision of<br />

Grow2Win and it is important for you and me to<br />

make this OUR journey as we move confidently<br />

ahead into the future Nestlé India.<br />

The first dimension is the Consumer. It is not<br />

about what we want to sell. It is about what a<br />

Consumer wants to buy. It’s about engaging with<br />

the Consumer in different parts of this country,<br />

in different channels, in different geographies, in<br />

different dimensions of our portfolios, in different<br />

services, at different times of the year and at<br />

different stages of life. That’s how rich the<br />

canvas is. Consumer Led Insight and Consumer<br />

Led Innovation will be a key growth driver for<br />

Nestlé India in the coming years, and I want you<br />

all to be a part of it. Innovation lies in not only<br />

new products but in ways of working & providing<br />

services to make, not just a “product purchase”<br />

but a “brand experience”. For this to happen,<br />

no idea is too small, no effort insignificant and<br />

EVERY COLLEAGUE, irrespective of race, gender,<br />

experience and status, counts.<br />

The second theme that I would like to focus upon<br />

is what I call the Winning Edge. The Winning Edge<br />

happens when determination and competence<br />

meets the challenge. We in Nestlé India, must be<br />

a team and a group of people who passionately<br />

believe in the opportunity that Nestlé needs to<br />

embrace in India. It fundamentally means that<br />

we need people who are fit for battle, rather<br />

than those who are sitting like passengers in<br />

a bus waiting for the driver to take them from<br />

one destination to the other. This calls for<br />

demonstrated leadership. This calls for a level of<br />

determination that only you can provide.<br />

A winning organization, a winning mindset comes<br />

with thought processes that make us winners<br />

at all points in time. Winning does not happen<br />

simply because of individual excellence. It happens<br />

because of us. It’s because of us being together.<br />

To make dreams a reality, quickly, efficiently and<br />

sustainably, we need to Simplify and enhance<br />

relevant aspects of our working, our process,<br />

our meetings, our empowerment, our decision<br />

making, our risk taking, our coaching, our<br />

competencies. I really want you to embrace this<br />

whole simplification theme. As a first, we should<br />

reduce the time we spend in meetings. Please<br />

push for this. I think the time of our people must<br />

be spent in the market, with the customer, with<br />

the doctor, with the DC, with the CD. Develop<br />

the market, grow the market, capitalise on the<br />

e-commerce boom that is taking place in this<br />

country. Conservative estimate says anything up<br />

to 10-15% of all consumer products will be sold<br />

on e-commerce. The per capita income is going to<br />

DOUBLE by 2030 and Nestlé must also more than<br />

double our business to get our fair share of the<br />

increased prosperity. This is the dream that I have<br />

and I do hope your vision is ignited by this too!<br />

The 3 Core elements of our journey ahead will<br />

be Consumer Led Innovation, our Winning Edge<br />

and our determination and capacity to Simplify<br />

to energize. Attitude, competence, passion,<br />

commitment, speed, resilience, living the Nestlé<br />

values and a will to WIN will define whether Nestlé<br />

will be THE most respected Nutrition, Health and<br />

Wellness Company. It is OUR choice to make and<br />

I invite YOU on the exciting journey ahead to live<br />

this dream as a reality….<br />

Suresh Narayanan<br />

2<br />

Fast. Focused.Flexible


Leadership Summit<br />

2016<br />

2016 started with a resolve to come<br />

TOGETHER as ‘One Team Nestlé’ like never<br />

before in order to be FAST.FOCUSED.<br />

FLEXIBLE in thought and action. With this as<br />

our ambition, over 280 leaders from across<br />

SAR attended the ‘GROW2WIN LEADERSHIP<br />

SUMMIT’ between 13 th - 15 th March 2016 at<br />

Gurgaon.<br />

The Summit vitalized ‘Proud to Be Nestlé’<br />

as our fundamental attitude. It’s focus<br />

was to build an organization that swiftly<br />

marches back to Double Digit Growth with<br />

a commitment to the Key Drivers of Growth<br />

and hence sessions were based on the core<br />

messages of:<br />

• Consumer Led Growth<br />

• Winning Edge<br />

• Simplify To Energize<br />

The Summit started off on a different albeit<br />

cheerful note celebrating successes with the<br />

GROW2WIN SAR Team Awards. The Awards<br />

night had a fun format that included home<br />

videos and Groupfies’ of the nominated teams,<br />

and 7 teams walked away with top honors.<br />

Further, all the cross functional teams that<br />

also contributed to the RECALL.REBUILD.<br />

RELAUNCH of MAGGI Noodles were awarded<br />

for their relentless pursuit of WINNING BACK!<br />

The sessions organized were participatory<br />

which included high energy, large format<br />

group discussions in clusters of being a<br />

FAST.FOCUSED.FLEXIBLE Nestlé. Artistic<br />

expressions, creative representations<br />

and passionate arguments filled the large<br />

conference hall as teams co-created the Nestlé<br />

of the near future and charted out means to<br />

get there. This was followed by some music –<br />

both making and singing an anthem on<br />

‘Proud to Be Nestlé’.<br />

K E Y H I G H L I G H T S<br />

3


Setting the tone<br />

for the year 2016<br />

Nestlé India relates to<br />

“Make in India”…..<br />

K E Y H I G H L I G H T S<br />

The Annual Branch Conference was held at<br />

all four Branches in the month of January. It<br />

comprised of an opening note by our CMD,<br />

followed by key note addresses by senior<br />

leaders of the organization. The event set the<br />

tone for the year and motivated the employees<br />

to achieve our ambition of Grow2Win.<br />

Commencing the Year<br />

with a ‘Sankalp’<br />

In India since 1912, Nestlé India saw relevance<br />

in participating in the ‘ Make In India Week 2016’<br />

organized by the Department of Industrial Policy<br />

& Promotion (DIPP), Government of India and<br />

the Government of Maharashtra. The Event<br />

was inaugurated by the Hon’ble Prime Minister<br />

Mr. Narendra Modi. Several State dignitaries<br />

including the Finance Minister-Mr. Arun Jaitley,<br />

visited the Nestlé India Pavilion. It was an<br />

opportunity for us to showcase our contribution<br />

to India’s growth and development for over a<br />

century and to remain a committed partner living<br />

by the ideals of ‘Make In India’.<br />

Pantnagar’s<br />

Excellence in Action<br />

4<br />

The entire Infant Nutrition field-force gathered<br />

for a day-long session on objectives and<br />

priorities for 2016 and writing their ‘Sankalp’<br />

for the year. Sessions by Regional Business<br />

Head, Branch Manager and Branch Nutrition<br />

Operations Manager, set the pace for 2016.<br />

A ‘First’ in Nestlé SAR, the<br />

“Single Pack Manufacturing” of MAGGI<br />

Noodles Chotu Packs was piloted at<br />

Pantnagar with a 100% accuracy in the weight.<br />

This was ensured through the installation of 5<br />

new check weighers on 5 wrapping machines<br />

– demonstrating the team’s focus on business<br />

excellence.<br />

Kudos to the team that made this happen!<br />

Fast. Focused.Flexible


And the AWARDs<br />

go to…..<br />

We are the best!<br />

Business Today Survey<br />

Nestlé India has been ranked 2nd in the annual<br />

Business Today “The Best Companies to<br />

work for in India” survey. A significant jump<br />

of 13.76 index points has been observed<br />

over last year. The key parameters for<br />

evaluation were: Career & growth prospects,<br />

Learning opportunity, Fulfilling work<br />

environment, Ethics & Other HR practices<br />

such as Recognition, Workplace atmosphere,<br />

administrative facilities and other perks<br />

Consumer Led Growth: Project Edission-Relaunch of MILKYBAR<br />

with “Play.Eat.Learn” concept; Nestlé India-Confectionery<br />

Team Awards made a comeback after 4 years<br />

with a whopping 80+ entries across the 3<br />

categories in just 3 weeks of launch. Entries<br />

were impressive so one can imagine the plight<br />

of the selectors who had to declare a total of just<br />

3 winning and 4 runners up Awards!<br />

The Awards night, organized as part of the<br />

Leadership Summit, had a fun format that<br />

included home videos and Groupfies of the<br />

nominated teams.<br />

Congratulations to the winning teams!<br />

@ Nestlé<br />

we care….<br />

E M P L O Y E E C O N N E C T<br />

Winning Edge: To create brand engagement experiences for 40%<br />

of the Sri Lankan population; Nestlé Lanka-Sales Promotions Team<br />

Simplify to Energize: Transformation of traditional milk collection<br />

system through automation; Nestlé India-Supply Chain<br />

Both fathers and mothers<br />

have an added reason to celebrate the<br />

arrival of their young one! The Company<br />

recently introduced a Paternity benefit<br />

for male employees and enhanced the<br />

Maternity benefit for women employees.<br />

This initiative validated our claim that,<br />

“@ Nestlé we care” about enhancing the<br />

quality of our employees’ lives….<br />

5


Family Day<br />

Celebrations<br />

E M P L O Y E E C O N N E C T<br />

It<br />

was<br />

a day of<br />

celebrations as employees<br />

with their families came together<br />

(at their respective locations) for their<br />

Annual Family Day. The venue, the participation, the<br />

engagement, the prizes, the enjoyment…..as captured by our<br />

cameramen, are reflective of a fun-packed day, well spent<br />

amongst our very own Nestlé Parivaar…..<br />

Cricketing fever @<br />

Nestlé Samalkha & Chennai Branch<br />

The T20 world cup and IPL had the<br />

desired impact with Nestlé Samalkha<br />

and Chennai Branch in organizing a<br />

cricketing league<br />

Post match celebrations included<br />

various games and fun activities for<br />

women and children. Amidst all the<br />

fun, the DJ kept the participants<br />

entertained through some amazing<br />

music.<br />

6<br />

Fast. Focused.Flexible


Going Greek with<br />

NESTLÉ A+ GREKYO<br />

Launched amongst exciting fanfare at HO, a new exotic range of greek yogurts NESTLÉ A+<br />

GREKYO is now available in mouthwatering variants of Strawberry, Mango, Pineapple & Orange.<br />

Ideation to Execution……<br />

NESTEA Visibility Drive<br />

Supermarkets saw a flurry of activity as<br />

a large scale visibility drive was executed<br />

effectively in Supermarkets. This was a ‘big<br />

win’ for NESTEA as the ‘drive’ created the<br />

desired impact by enticing consumers to<br />

purchase NESTEA.<br />

C O N S U M E R C O N N E C T<br />

7


MAGGI NOODLES...<br />

Grain Shakti dhamaka!<br />

MAGGI PAZZTA wears<br />

a new look!<br />

MAGGI VEG ATTA and OATS Noodles are<br />

creating a sensation in the market place. A<br />

much-awaited re-launch for our consumers<br />

who understand the ‘Shakti’ behind ‘Grains’, it<br />

is heartening to see our products flying off the<br />

shelves…..<br />

C O N S U M E R C O N N E C T<br />

Innovate to Premiumize...<br />

NESCAFÉ SUNRISE INSTA-FILTER<br />

We at NESCAFÉ are passionate about<br />

providing great coffee experiences to our<br />

consumers!<br />

This passion,<br />

combined with our<br />

global expertise,<br />

enabled us to<br />

transform the finest<br />

coffee beans into a<br />

DRY DECOCTION,<br />

locking the rich aroma<br />

and fresh taste of<br />

filter coffee in every<br />

granule.<br />

Enjoy the authentic<br />

taste of filter coffee<br />

with the new<br />

NESCAFÉ SUNRISE<br />

INSTA-FILTER.<br />

MAGGI PAZZTA has hit the market in an<br />

all new Avatar! The portfolio has a new<br />

packaging which makes it more attractive and<br />

clutter breaking. The launch will be supported<br />

with a brand new TVC sharply focusing on<br />

teens and a slew of on-ground activities,<br />

which should help enhancing the leadership<br />

stance for the brand in the category and<br />

expanding the category itself. We will see<br />

exciting promos in the next quarter.<br />

At Head Office, the launch was made even<br />

more exciting with canteen boys serving<br />

NESCAFÉ SUNRISE INSTA-FILTER dressed<br />

in a South Indian attire and the greeting<br />

“vanaakam” on their lips!<br />

8<br />

Fast. Focused.Flexible


Nuttiness is...<br />

Nestlé India Commences Confectionery Exports To Middle East<br />

taking over the town!<br />

The BIG news on MUNCH this year has been the launch of MUNCH NUTS – a<br />

unique wafer chocolate with a sprinkling of roasted peanuts and with peanut<br />

butter layered praline.<br />

MUNCH NUTS has received a strong thumbs up from our consumer in the launch<br />

markets of South and Delhi NCR. We are all set to launch our first TV<br />

campaign with the intriguing tagline – You’ll Go Nuts<br />

About it!<br />

Desi NESTLÉ MUNCH goes<br />

International…a ‘First’ from Ponda<br />

Ponda began its ‘First’ exports to 3 markets in<br />

the Middle East - Dubai, Jordan and Kingdom<br />

of Saudi Arabia. The other ‘Firsts’ to its credit<br />

are:<br />

First confectionery export<br />

First export from Ponda<br />

First time Marmagao port used for exports<br />

First cold-chain export from Nestlé India<br />

First time HALAL certification for MUNCH<br />

What’s new about<br />

BAR-ONE CHARGE?<br />

It is a maltier version of BAR-ONE! With<br />

a tasty new Nougat filling, it enhances<br />

the sensorial attributes unique to our<br />

brand. Through previous interactions with<br />

consumers, the team identified the key<br />

product attributes that delight our consumers.<br />

BAR-ONE CHARGE is all set to DELIGHT our<br />

consumers….. Dare to take a bite?<br />

C O N S U M E R C O N N E C T<br />

9


Nestlé builds awareness<br />

on Nutrition & Health….<br />

Eye check-up at<br />

Nestlé Chennai<br />

“Free Eye Check-up” was organized at our Chennai<br />

Office premises on 24th March 2016. Nearly 75<br />

employees benefited from this activity.<br />

C S V & N H W<br />

To celebrate<br />

World<br />

Health Day,<br />

Nestlé India<br />

partnered with<br />

the Ministry<br />

of Food Processing Industries in India to create<br />

awareness about nutrition and a healthy lifestyle<br />

amongst its officials. The Company conducted a<br />

day-long camp at the Ministry, where nutritionists<br />

conducted health checks on over 225 officials<br />

and provided them with individual nutritional<br />

counselling, customized diet plans and advice on<br />

physical fitness routines to stay fit and healthy.<br />

Goa<br />

Tower Run...<br />

Tower running is a sport that involves running up<br />

the internal staircases of tall buildings. Past records<br />

(2013-14) indicate that more than 100,000 men<br />

and women participated in over 200 Tower running<br />

races worldwide, across 33 countries. This year<br />

saw enthusiastic participation from employees<br />

at the Linc Tower Run. Well done and keep<br />

running….onwards to a 100 years of good health<br />

and fitness…..<br />

Empowering women…<br />

the Nestlé way<br />

Nestlé India reiterates its commitment to<br />

empowering women by encouraging education and<br />

inculcating entrepreneurial skills. To achieve this,<br />

as part of the ‘Nestlé in Society’ and ‘Creating<br />

Shared Value’ initiatives, the Company has been<br />

supporting women in the supply chain, through:<br />

Village Women Dairy Development<br />

Programmes benefitting over 62,000 village<br />

women and<br />

Sanitation Programmes for Adolescent girl<br />

students in the community which has resulted in<br />

over 81,000 students being encouraged to attend<br />

school.<br />

Seen in the pic: Amit Duggal, Nirlesh Singh, Nitin<br />

Agrawal, Sunil Kumbhar, Varun Bhardwaj, Sukhpal<br />

Singh<br />

10<br />

Fast. Focused.Flexible


Across the table with<br />

Ravi Ramchandran<br />

Finding ‘time’ for your<br />

passion<br />

One of the key aspirations of<br />

Grow2Win is double digit<br />

growth and I feel that<br />

sales team will play a<br />

key role in ensuring we<br />

get there. There has<br />

been signs of revival in<br />

the market and we are<br />

clearly moving in the<br />

direction of achieving<br />

our ambition.<br />

As Nestlé, we have<br />

the advantage of a rich<br />

heritage, diverse product<br />

portfolio and strong teams. It is<br />

an opportunity for us to leverage this heritage and<br />

deliver growth higher than the market. Nestlé has<br />

always set benchmarks for growth in the Foods &<br />

Beverages industry and this needs to continue.<br />

As we speak, there is a slew of new launches<br />

and there is a lot more in the pipeline. We are<br />

a company focused on consumers and these<br />

products truly reflect the passion of our consumer<br />

insight led innovation. These launches have<br />

strengthened the portfolio diversity and will<br />

definitely re-energize the team and motivate them<br />

to approach the retailers and consumers with<br />

greater confidence. The onus is on the Sales team<br />

now to ensure flawless execution in terms of<br />

availability, visibility and freshness.<br />

In the past quarter, number of a new initiatives<br />

have been taken by the Sales team across<br />

branches to increase our reach mainly through<br />

alternate business channels and coverage of<br />

small outlets. Case in point being Dhaba coverage<br />

in Delhi Branch, Tele-caller model in Mumbai &<br />

Chennai City, small town coverage in the north<br />

east of India etc apart from the merchandizing<br />

in OT. Clearly we need more such innovations<br />

to tap into regional opportunities and lead the<br />

growth in a market which is getting more and more<br />

competitive.<br />

As technology is getting more accessible to<br />

companies, it is the people who will make the<br />

difference. I am confident in Nestlé that<br />

WE SHALL WIN!!<br />

There’s more to Life<br />

@ Nestlé<br />

Over the years students from the field of Human<br />

Resources, Sales & Marketing and Supply Chain<br />

have joined us as part of Summer Sojourn in a<br />

well-designed Internship program. Our intent is to<br />

provide them the best practical exposure through<br />

live projects.<br />

I was always<br />

an active<br />

participant in<br />

multiple sports.<br />

However, to<br />

really enjoy<br />

any sport, one<br />

needs company<br />

and given our<br />

lifestyles it gets<br />

difficult to find<br />

someone. To<br />

me therefore,<br />

‘Running’ came<br />

up as a logical<br />

option and I<br />

started running in 2004. This transformed my life<br />

for, from being a means to stay active and fit,<br />

‘running’ became a passion which I would ideally<br />

like to pursue till I am alive….<br />

Like all beginners, for a few years I ran short<br />

distances like 5 kms and 10 kms and then<br />

eventually started running longer distances like<br />

a full marathon and ultra-marathons . I try and<br />

run 3-4 times a week and on weekends it is a bit<br />

longer. To me, it is really a time for myself and<br />

there is something magical about it. Whenever I<br />

want to solve something or something is bothering<br />

me, I take that problem or thought with me and<br />

head out for a run, and in most cases I realize that<br />

by the time I am back, the problem is either solved<br />

or it stops bothering me. Guess it has something to<br />

with increased blood flow!!<br />

I would encourage everyone to do something to be<br />

fit ….. running is a great hobby as you don’t need<br />

any equipment. It’s just you and your thoughts and<br />

trust me it’s a good addiction to have!!!<br />

These summer interns have always inspired us<br />

with their bright ideas and fresh thinking. Their<br />

ability to challenge the existing complex processes<br />

has always motivated us to think beyond our<br />

day-to-day working.<br />

This year, 19 interns have joined us on 4th April,<br />

2016. Let’s welcome these bright minds!<br />

T H O S E T H A T I N S P I R E<br />

11


Nestlé India MANCOM ‘Walks the Talk’<br />

A ‘Safety & Health Leadership Workshop’ was<br />

conducted for MANCOM members on 1 st April<br />

2016 at Head Office, Gurgaon. In his opening<br />

address, our Chairman, Mr. Suresh Narayanan,<br />

shared the importance of Safety & Health and<br />

the critical role his Leadership Team would play<br />

to ‘lead by example’.<br />

The objective of driving ownership with<br />

conviction and passion was met and plans<br />

are now afoot to launch the clearly identified<br />

initiatives….towards creating a safer and<br />

healthier behavior amongst employees…..<br />

Published By: Human Resources, Nestlé India Limited<br />

Core Team: Akashdeep Batra, Pramod Rai, Manoj Rawat, Anjali Menon, Shalini Sangha, Divya Dabas, Nitin Agarwal<br />

12<br />

Fast. Focused.Flexible

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