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30 | SPECIAL REPORT: PRIVATE EQUITY IN <strong>MEXICO</strong><br />

Case Study: Liquid Capital<br />

The case of The Abraaj Group’s investment in Liquid Capital illustrates how a Mexican<br />

business can benefit from the value creation initiatives a private equity firm brings to<br />

the table in addition to its capital—and the knock-on effects to an economy that can<br />

result. In Liquid Capital, Abraaj saw an opportunity to invest in a high-growth company<br />

while supplying a critical part of the broader business infrastructure. Additionally, Liquid<br />

Capital’s leasing operation addressed a major bottleneck in Mexico’s business ecosystem:<br />

the scarcity of bank financing, especially for SMEs. By leasing their office equipment,<br />

Mexican entrepreneurs could preserve and extend their precious capital.<br />

Liquid Capital’s Story<br />

In 1996, Xerox decided to transfer its<br />

Mexican print equipment distribution<br />

business to independent operators. Adam<br />

Wiaktor, an executive of the company at<br />

the time, decided to step in and acquire<br />

the franchise himself, thus creating Liquid<br />

Capital (previously named Docuformas).<br />

One of the individuals involved early in<br />

the history of Liquid Capital approached<br />

members of Abraaj’s team for funding in<br />

2007. By January 2008, Abraaj had agreed<br />

to invest. The investment rationale was<br />

compelling: the Mexico City-based company<br />

was a market leader with a record of rising<br />

profits and strong cash flow. Through its<br />

strategic alliances with Hewlett-Packard<br />

and Xerox, it obtained machines at a<br />

substantial discount to their selling price.<br />

In addition, the management team was<br />

dedicated to continued growth through<br />

new product lines, such as medical and<br />

optical equipment leasing, funded by the<br />

additional capital supplied by Abraaj.<br />

The years leading to 2012, however, did<br />

not entirely conform to the script, as<br />

the global financial crisis threatened the<br />

company’s lines of credit. Although Abraaj’s<br />

investment team managed to arrange<br />

additional financing for the company,<br />

the chaos of the crisis resulted in a year<br />

of lost growth. During 2012, however,<br />

the new product lines and an emphasis<br />

on franchised leasing operations put the<br />

company on a renewed growth path.<br />

Today Liquid Capital is the second largest<br />

independent leasing company in Mexico. The<br />

company has two operating units—Liquid<br />

Capital and Liquid Capital Franchises—and<br />

a subsidiary named ARG, a leasing company<br />

acquired in December 2014:<br />

• Liquid Capital: engages in sales of office<br />

equipment and related software, supplies,<br />

parts, service and technical support.<br />

• Liquid Capital Franchises: offers factoring<br />

and leasing facilities for various clients.<br />

The Company<br />

Essentials<br />

Company: Liquid Capital<br />

(Docuformas S.A.P.I. de C.V.)<br />

(www.liquidcapital.mx)<br />

Sector: Diversified financial services<br />

Business focus: Providers of lease<br />

financing<br />

GP: The Abraaj Group, a private<br />

equity investor in growth markets<br />

with approximately US$9.5 billion<br />

in assets under management<br />

(www.abraaj.com)<br />

Date of Investment: January 2008<br />

• ARG: provides fleet management services<br />

to medium sized companies.<br />

Since the acquisition of ARG, Liquid Capital<br />

has focused on capturing commercial and<br />

operational synergies, and increasing top line<br />

revenue through organic growth by opening<br />

new franchises, increasing contract values<br />

and exploring new sectors.<br />

The Role Played by Private Equity<br />

Concentrating on governance and risk,<br />

Abraaj worked closely with the management<br />

team to develop a viable business plan<br />

that included a diversification strategy to<br />

focus on new business lines. Abraaj helped<br />

strengthen the company’s governance<br />

processes, including the establishment of a<br />

well-functioning Board, and a risk framework<br />

that enhanced accounting and reporting<br />

standards; for instance, by adopting IFRS in<br />

place of Mexican GAAP. Furthermore, risk<br />

analytics and the credit approval processes<br />

were strengthened using stronger customer<br />

data analytics. Abraaj also introduced the<br />

company to the Balanced Scorecard and<br />

Strategy Map to identify the company’s<br />

strengths, weaknesses, opportunities and<br />

threats, while improving communication<br />

amongst co-workers and departments.<br />

Moreover, Abraaj provided crucial support<br />

for the company during the global financial<br />

crisis. Lending to financial companies in<br />

Mexico was severely restricted, and when<br />

available, it was at uneconomic interest rates.<br />

The Abraaj team accepted the challenge of<br />

helping Liquid Capital maintain old credit<br />

lines and opening new ones. In January<br />

2009, Abraaj convinced Mexico’s National<br />

Development Bank (Nacional Financiera) to<br />

guarantee 30% of the company’s debt.<br />

By 2012, Abraaj and management were<br />

successful in shifting from leasing office<br />

equipment, a market that was shrinking, to<br />

providing other types of financial services<br />

for SMEs. Most significantly, the company<br />

purchased a master franchise for Mexico<br />

from Canada’s Liquid Capital, resulting in the<br />

firm’s name change and through which the<br />

company can sell franchises to entrepreneurs<br />

interested in establishing receivables for<br />

factoring and leasing services.<br />

Among other achievements, during Abraaj’s<br />

investment period, the company has<br />

revitalized its employee training through<br />

an association with a local university,<br />

totaling 8,874 man-hours with<br />

approximately US$183,000 invested<br />

in training in 2015 alone.

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