BS-Test_1

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SETTING PRIORITIES HOW TO MAKE THE DIFFERENcE BETWEEN IMPORTANT & uRGENT Making a clear difference between important and urgent matters helps us to set clear priorities for BS Group Important things, ... are important from the beginning ... always have consequences ... can be planned and taken care of, if not they become important & urgent Urgent things, ... are made urgent by others, and often by myself ... have no consequences ... are badly planned (or not at all ) SETTING PRIORITIES What is your primary goal of the year ? What are your key objectives for the month in line with your yearly goal ? What needs to be achieved by the end of this week based on your monthly objectives ? The key is not to prioritise what‘s on your schedule, but to schedule your priorities. Stephen Covey FOcuS – I prioritise my tasks and have the courage to say No © BS Group / Living Vision · www.livingvision.swiss · documentation ( MA LS 150060 EN )
DARING TO SAY ‘NO‘ HOW TO SAY ‘NO‘ To focus on the important things at BS Group, we need to be able to say ‘No’ to requests of others based on our priorities in a constructive straight forward way Appreciate their request Say ‘No’ without beating around the bush Have a friendly non - verbal body position facing towards the other Only if needed : – Give a clear and short explanation based on your business priority – Allow the other to react – Appreciate their input – Elaborate alternatives if feasible FOcuS – I prioritise my tasks and have the courage to say No The ability to express the word ‘No’ is the first step to freedom. Nicolas Chamfort © BS Group / Living Vision · www.livingvision.swiss · documentation ( MA LS 150070 EN )
Page 1 and 2: POWERFUL QUESTIONS Asking the right
Page 3 and 4: PERCEPTION & REALITY WHERE DO OUR P
Page 5: APPRECIATIVE COMMUNICATION CONSTRUC
Page 9 and 10: EMPOWERING PEOPLE Empowered people

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