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ISO 26000: Social resp<strong>on</strong>sibility<br />

This is a guidance tool provided by the ISO<br />

which enables organisati<strong>on</strong>s to understand the<br />

mean<strong>in</strong>g and significance of <strong>social</strong> resp<strong>on</strong>sibility.<br />

It is important to note that this is not a<br />

certificati<strong>on</strong> but <strong>on</strong>ly a guid<strong>in</strong>g tool. Hence, organisati<strong>on</strong>s<br />

which comply with these standards<br />

are self-certified. It covers six core areas of<br />

<strong>social</strong> resp<strong>on</strong>sibility, <strong>in</strong>clud<strong>in</strong>g (i) human rights<br />

(ii) labour practices (iii) envir<strong>on</strong>ment (iv) fair<br />

operat<strong>in</strong>g practices (v) c<strong>on</strong>sumer issues (vi)<br />

community <strong>in</strong>volvement and development.<br />

This ensures a holistic approach to the c<strong>on</strong>cept<br />

of <strong>social</strong> resp<strong>on</strong>sibility and susta<strong>in</strong>able development.<br />

For more details refer the website of ISO 12<br />

OECD CSR policy tool<br />

The OECD CSR policy tool aims to help<br />

companies ga<strong>in</strong> <strong>in</strong>sight <strong>in</strong>to their current CSR<br />

activities, assess its value and determ<strong>in</strong>e other<br />

CSR activities that can be employed. This policy<br />

tool is based <strong>on</strong> the OECD Guidel<strong>in</strong>es and the<br />

ISO26000 implementati<strong>on</strong> guidel<strong>in</strong>es. The result<br />

of the policy tool is a complete CSR policy,<br />

<strong>in</strong>clud<strong>in</strong>g an acti<strong>on</strong> plan with tasks, resp<strong>on</strong>sibilities<br />

and a communicati<strong>on</strong> strategy plan.<br />

For more details refer the website of OECD 13<br />

Global Compact Self-Assessment Tool<br />

The Global Compact Self Assessment Tool is an<br />

easy-to-use guide designed for use by companies<br />

of all sizes and across sectors committed<br />

to uphold<strong>in</strong>g the <strong>social</strong> and envir<strong>on</strong>mental<br />

standards with<strong>in</strong> their respective operati<strong>on</strong>s.<br />

The tool c<strong>on</strong>sists of 45 questi<strong>on</strong>s with a set of<br />

three to n<strong>in</strong>e <strong>in</strong>dicators for each questi<strong>on</strong>. It<br />

c<strong>on</strong>sists of a ‘management secti<strong>on</strong>’ and four<br />

other secti<strong>on</strong>s, <strong>in</strong>clud<strong>in</strong>g human rights, labour,<br />

envir<strong>on</strong>ment and anti-corrupti<strong>on</strong> that relate to<br />

the pr<strong>in</strong>ciples of the UN Global Compact. The<br />

tool is <strong>in</strong> l<strong>in</strong>e with the UN Guid<strong>in</strong>g Pr<strong>in</strong>ciples<br />

<strong>on</strong> Bus<strong>in</strong>ess and Human Rights. For a small<br />

company, this tool acts as a measure of the<br />

company’s performance <strong>in</strong> all areas of the UN<br />

Global Compact and how well these issues are<br />

managed. For a large organisati<strong>on</strong>, this tool<br />

helps to c<strong>on</strong>t<strong>in</strong>uously improve exist<strong>in</strong>g policies<br />

and systems, engage subsidiaries, suppliers or<br />

other stakeholders, and improves <strong>in</strong>ternal and<br />

external report<strong>in</strong>g.<br />

For more details refer the website of Global<br />

Compact Self-Assessment Tool 14<br />

The SROI Network<br />

The SROI Network is a framework based <strong>on</strong><br />

<strong>social</strong> generally accepted account<strong>in</strong>g pr<strong>in</strong>ciples<br />

(SGAAP) that can be used to help manage and<br />

understand the <strong>social</strong>, ec<strong>on</strong>omic and envir<strong>on</strong>mental<br />

outcomes created by an organisati<strong>on</strong> or<br />

a pers<strong>on</strong>. In order to <strong>in</strong>crease the <strong>social</strong> value or<br />

impact of a task, SROI helps <strong>in</strong> understand<strong>in</strong>g,<br />

manag<strong>in</strong>g and communicat<strong>in</strong>g the <strong>social</strong> value<br />

that a particular task creates <strong>in</strong> a clear and<br />

c<strong>on</strong>sistent way with customers, beneficiaries<br />

and funders. It also helps <strong>in</strong> manag<strong>in</strong>g risks and<br />

identify<strong>in</strong>g opportunities and raise f<strong>in</strong>ances.<br />

It flags potential improvements to services,<br />

<strong>in</strong>formati<strong>on</strong> systems and the way to govern the<br />

bus<strong>in</strong>esses. By forecast<strong>in</strong>g the value a company<br />

expects to create us<strong>in</strong>g SROI, <strong>on</strong>e can identify<br />

the areas where changes are required and a<br />

comparis<strong>on</strong> of performance aga<strong>in</strong>st forecasts<br />

will help create additi<strong>on</strong>al value.<br />

For more details refer the website of SROI 15<br />

The LBG model<br />

Companies across the world adopt LBG’s<br />

measurement model <strong>in</strong> order to assess the real<br />

value and impact of their community <strong>in</strong>vestment<br />

to both, the bus<strong>in</strong>ess and society. This<br />

model helps companies to understand the total<br />

amount of cash, time and <strong>in</strong>-k<strong>in</strong>d <strong>in</strong>vested with<strong>in</strong><br />

the community, and enables them to understand<br />

the geographic spread of their community<br />

support and the k<strong>in</strong>d of themes supported<br />

such as educati<strong>on</strong>, health and arts and culture.<br />

Through this model, companies can track the<br />

manner <strong>in</strong> which their community programme<br />

supports wider bus<strong>in</strong>ess goals such as build<strong>in</strong>g<br />

employee morale or creat<strong>in</strong>g reputati<strong>on</strong>al<br />

advantages. Also, it helps to measure the difference<br />

their programmes make to the community<br />

at large. Under this model, member companies<br />

share data and best practices which <strong>in</strong> turn help<br />

<strong>in</strong> the benchmark<strong>in</strong>g process.<br />

For more details refer the website of LBG 16<br />

Nati<strong>on</strong>al Voluntary Guidel<strong>in</strong>es <strong>on</strong> Social,<br />

Envir<strong>on</strong>mental and Ec<strong>on</strong>omic Resp<strong>on</strong>sibilities<br />

of Bus<strong>in</strong>ess<br />

These guidel<strong>in</strong>es rolled-out by the M<strong>in</strong>istry<br />

of Corporate Affairs <strong>in</strong> India, were developed<br />

through an extensive c<strong>on</strong>sultative process with<br />

the objective of provid<strong>in</strong>g a dist<strong>in</strong>ctive Indiacentric<br />

approach for Indian bus<strong>in</strong>esses to understand<br />

the nuances of resp<strong>on</strong>sible bus<strong>in</strong>ess,<br />

applicable to large and small bus<strong>in</strong>esses alike.<br />

They are easy to comprehend and implement,<br />

and encourage bus<strong>in</strong>esses to adopt the triple<br />

bottom l<strong>in</strong>e approach. These guidel<strong>in</strong>es c<strong>on</strong>sist<br />

of n<strong>in</strong>e pr<strong>in</strong>ciples which relate to ethics and<br />

transparency, product life cycle susta<strong>in</strong>ability,<br />

employee well-be<strong>in</strong>g, stakeholder engagement,<br />

human rights, envir<strong>on</strong>mental stewardship,<br />

resp<strong>on</strong>sible policy advocacy, <strong>in</strong>clusive development<br />

and c<strong>on</strong>sumer well-be<strong>in</strong>g. Each pr<strong>in</strong>ciple<br />

c<strong>on</strong>sists of core elements that further articulate<br />

the purpose and sense of each pr<strong>in</strong>ciple. It<br />

also provides an approach for adopt<strong>in</strong>g these<br />

guidel<strong>in</strong>es.<br />

For more details refer the website of MCA 17<br />

12 http://www.iso.org/iso/home/standards/iso26000.htm<br />

13 http://www.oecdguidel<strong>in</strong>es.nl/get-started/creat<strong>in</strong>g-a-csr-policy/<br />

14 http://www.globalcompactselfassessment.org/aboutthistool<br />

15 http://www.thesro<strong>in</strong>etwork.org/117-home/all-regi<strong>on</strong>s/167-why-should-i-use-sroi10<br />

16 http://www.lbg-<strong>on</strong>l<strong>in</strong>e.net/about-lbg.aspx<br />

17 http://www.mca.gov.<strong>in</strong>/M<strong>in</strong>istry/latestnews/Nati<strong>on</strong>al_Voluntary_Guidel<strong>in</strong>es_2011_12jul2011.pdf<br />

10 PwC

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