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ALEXANDER HOUSE<br />

RESIDENTIAL<br />

C<br />

COMMUNITY<br />

“Your Smile is our Reward”


Our<br />

Community<br />

<strong>Alexander</strong> House is located in the<br />

historical and Seaside town of<br />

Dover.<br />

Located centrally we are only<br />

moments from the busy high street<br />

with local amenities such as Drs<br />

Surgeries, Cafes, Post Office and<br />

Chemists and lots more.<br />

Set back from the road these two<br />

grand town <strong>house</strong>s offer large open<br />

social and leisure spaces for our<br />

residents to relax and socialise. With<br />

a beautiful courtyard garden and<br />

conservatories which join the <strong>house</strong>s<br />

together.<br />

We provide Residential and<br />

Dementia care which can be<br />

accommodated on a Long Term:<br />

Short term: Respite, Convalescence<br />

and Day Care basis.<br />

We strive to provide high quality,<br />

person centred care tailored to our<br />

residents needs in a homely resident<br />

led community.<br />

We aim to provide a happy, secure<br />

and home from home environment<br />

with warm and friendly


Residential<br />

Dementia<br />

• Our residential communities are adept at<br />

providing at providing Person Centred<br />

Care and part of the NJCH Experience is<br />

ensuring that we get to know the<br />

residents as best we can.<br />

• Before and during the period that a<br />

resident moves in to one of our homes,<br />

our staff take the time to ask them, their<br />

family and friends all the important<br />

questions ensuring that we are able to<br />

provide them with a holistic care<br />

package and lifestyle that they deserve.<br />

• We go that extra mile to ensure that our<br />

staff have the latest training which starts<br />

with our managers and is cascaded<br />

down through all departments. We<br />

provide care for those effected by all<br />

types of Dementia and Alzheimer’s<br />

including Vascular, Frontal Lobe and<br />

Lewy Bodies.<br />

• We keep up to date with the latest<br />

research papers and articles from experts<br />

in these fields which enables us to create<br />

specifically designed engaging and<br />

stimulating environments and décor.


Day Care<br />

Respite<br />

• Our Day Care Services can meet the<br />

needs and requirements of both the<br />

resident, care giver or their families.<br />

The service is person tailored in every<br />

aspect; from the length of visit, what<br />

day and extends to the type of service<br />

whether it be for the Leisure and Social<br />

programme or to use our personal care<br />

facilities.<br />

• Our main objective is to ensure we<br />

meet the needs of the individual<br />

person at all times<br />

• We also offer all of the above as a<br />

Respite Service in some of our homes<br />

which can be booked in advance or in<br />

an emergency. The regularity of this<br />

service depends on the home and the<br />

availability of beds.


Our<br />

Bedrooms<br />

With accommodation over<br />

three floors, our 46<br />

beautifully decorated<br />

bedrooms are designed to<br />

meet various needs. Our<br />

bedrooms are bright and<br />

homely, all rooms come<br />

complete with a full set of<br />

bedroom furniture<br />

consisting of: Bed,<br />

Wardrobe, Bedside Table,<br />

Chest of Draws and a<br />

relaxing seating area.<br />

The styles of bedrooms we<br />

have available are Single,<br />

Single en-suite and large<br />

en-suite, which means we<br />

can cater for all<br />

needs/requirements.


Dining<br />

Experience<br />

Our well-presented dining<br />

rooms are socially engaging<br />

and relaxing environments<br />

where our residents are able<br />

to enjoy the full dining<br />

experience in the comfort of<br />

their own home. With<br />

beautiful laid tables and table<br />

service to match we pride<br />

ourselves on getting right the<br />

balance of presenting<br />

traditional home cooking with<br />

the ambience of restaurant<br />

quality dining.<br />

We want our resident’s Dining<br />

Experience to be a<br />

comfortable and relaxed<br />

occasion so our residents are<br />

also welcomed to eat in other<br />

social areas within the homes;<br />

if they would prefer to do so.<br />

We can also provide room<br />

service if desired.


Nutrition<br />

We know how important and<br />

vital a nutritional, well balanced<br />

and wholesome diet is for our<br />

Residents. Our qualified Head<br />

Chefs work hard to ensure our<br />

menus are seasonal and tasty,<br />

regularly consulting with our<br />

residents to discover what type<br />

of foods they’d like to see on the<br />

menu.<br />

Personal choice and preference<br />

is important so with 2-3 daily<br />

main meal and supper options<br />

to choose from our menus have<br />

just that! All of our meals are<br />

freshly prepared and cooked in<br />

our professional kitchens using<br />

fresh and locally sourced<br />

seasonal vegetables, meats and<br />

fish where possible and at all<br />

times maintaining a high<br />

standard of quality.<br />

Our kitchens are open 24 hours a<br />

day; with 3 main meals a day<br />

and snack and refreshments<br />

available morning noon and<br />

night if desired.


Leisure &<br />

Lifestyle<br />

Our Leisure & Lifestyle services are a<br />

central part of our communities. We<br />

are dedicated to enabling and<br />

encouraging the residents to lead<br />

an activity based lifestyle.<br />

Our activities programmes are<br />

devised to be person centred and<br />

meet our individual residents needs.<br />

The programme has a multifaceted<br />

approach and is devised to be;<br />

creatively, physically, emotionally<br />

and cognitively stimulating.<br />

Activities that feature weekly are;<br />

Arts and Crafts, Group Discussions,<br />

Quizzes, Word Games, Music<br />

Reminiscence, Film Reminiscence,<br />

Sing Alongs, Reminiscence Sessions<br />

and Practical Activities such as<br />

baking<br />

We strive to ensure that our<br />

residents; feel appreciated, at all<br />

times treated with respect, dignity<br />

and with an acknowledgement of<br />

their own psychological and<br />

emotional needs.


Person Centred<br />

Individual<br />

Meaningful<br />

Independence<br />

Community<br />

The<br />

NJCH<br />

Experience<br />

C<br />

140-142 Folkestone Road<br />

Dover<br />

Kent<br />

CT179SP<br />

01304-212947<br />

manager.alexander@njch.co.uk<br />

www.njch.co.ukc

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