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ALEXANDER HOUSE<br />

RESIDENTIAL<br />

C<br />

COMMUNITY<br />

“Your Smile is our Reward”


Our<br />

Community<br />

<strong>Alexander</strong> House is<br />

located in the historical<br />

and Seaside town of<br />

Dover.<br />

Located centrally we<br />

are only moments from<br />

the busy high street with<br />

local amenities such as<br />

Drs Surgeries, Cafes,<br />

Post Office and<br />

Chemists and lots more.<br />

Set back from the road<br />

these two grand town<br />

<strong>house</strong>s offer large open<br />

social and leisure<br />

spaces for our residents<br />

to relax and socialise.<br />

With a beautiful<br />

courtyard garden and<br />

conservatories which<br />

join the <strong>house</strong>s<br />

together.


We provide Residential and Dementia<br />

care which can be accommodated on<br />

a Long Term: Short term: Respite,<br />

Convalescence and Day Care basis.<br />

We strive to deliver high quality, person<br />

centred care tailored to our residents<br />

needs in a homely resident led<br />

community.<br />

Our aim is to provide a happy, secure<br />

and home from home environment with<br />

warm and friendly


Residential<br />

Dementia<br />

Our residential communities are adept at<br />

providing at providing Person Centred<br />

Care and part of the NJCH Experience is<br />

ensuring that we get to know the<br />

residents as best we can.<br />

Before and during the period that a<br />

resident moves in to one of our homes,<br />

our staff take the time to ask them, their<br />

family and friends all the important<br />

questions ensuring that we are able to<br />

provide them with a holistic care<br />

package and lifestyle that they deserve.<br />

We go that extra mile to ensure that our<br />

staff have the latest training which starts<br />

with our managers and is cascaded<br />

down through all departments. We<br />

provide care for those effected by all<br />

types of Dementia and Alzheimer’s<br />

including Vascular, Frontal Lobe and<br />

Lewy Bodies.<br />

We keep up to date with the latest<br />

research papers and articles from<br />

experts in these fields which enables us<br />

to create specifically designed<br />

engaging and stimulating environments<br />

and décor.


Day Care<br />

Respite<br />

Our Day Care Services can meet the<br />

needs and requirements of both the<br />

resident, care giver or their families. The<br />

service is person tailored in every aspect;<br />

from the length of visit, what day and<br />

extends to the type of service whether it<br />

be for the Leisure and Social programme<br />

or to use our personal care facilities.<br />

We also offer all of the above as a<br />

Respite Service in some of our homes<br />

which can be booked in advance or in<br />

an emergency. The regularity of this<br />

service depends on the home and the<br />

availability of beds.<br />

Our main objective is to ensure we meet the<br />

needs of the individual resident at all times


Our Bedrooms<br />

With accommodation<br />

over three floors, our<br />

46 beautifully<br />

decorated bedrooms<br />

are designed to meet<br />

various needs. Our<br />

bedrooms are bright<br />

and homely, all rooms<br />

come complete with<br />

a full set of bedroom<br />

furniture consisting of:<br />

Bed, Wardrobe,<br />

Bedside Table, Chest<br />

of Draws and a<br />

relaxing seating area.<br />

The styles of bedrooms<br />

we have available are<br />

Single, Single en-suite<br />

and large en-suite,<br />

which means we can<br />

cater for all<br />

needs/requirements.


Dining<br />

Experience<br />

Our well-presented dining<br />

rooms are socially<br />

engaging and relaxing<br />

environments where our<br />

residents are able to<br />

enjoy the full dining<br />

experience in the comfort<br />

of their own home. With<br />

beautiful laid tables and<br />

table service to match<br />

we pride ourselves on<br />

getting right the balance<br />

of presenting traditional<br />

home cooking with the<br />

ambience of restaurant<br />

quality dining.<br />

We want our resident’s<br />

Dining Experience to be a<br />

comfortable and relaxed<br />

occasion so our residents<br />

are also welcomed to eat<br />

in other social areas<br />

within the homes; if they<br />

would prefer to do so. We<br />

can also provide room<br />

service if desired.


Nutrition<br />

We know how important and<br />

vital a nutritional, well balanced<br />

and wholesome diet is for our<br />

Residents. Our qualified Head<br />

Chefs work hard to ensure our<br />

menus are seasonal and tasty,<br />

regularly consulting with our<br />

residents to discover what type<br />

of foods they’d like to see on<br />

the menu.<br />

Personal choice and<br />

preference is important so with<br />

2-3 daily main meal and supper<br />

options to choose from our<br />

menus have just that! All of our<br />

meals are freshly prepared and<br />

cooked in our professional<br />

kitchens using fresh and locally<br />

sourced seasonal vegetables,<br />

meats and fish where possible<br />

and at all times maintaining a<br />

high standard of quality.<br />

Our kitchens are open 24 hours<br />

a day; with 3 main meals a day<br />

and snack and refreshments<br />

available morning noon and<br />

night if desired.


Leisure &<br />

Lifestyle<br />

Our Leisure & Lifestyle services<br />

are a central part of our<br />

communities. We are dedicated<br />

to enabling and encouraging<br />

the residents to lead an activity<br />

based lifestyle.<br />

Our activities programmes are<br />

devised to be person centred<br />

and meet our individual residents<br />

needs.<br />

The programme has a<br />

multifaceted approach and is<br />

devised to be; creatively,<br />

physically, emotionally and<br />

cognitively stimulating. Activities<br />

that feature weekly are; Arts and<br />

Crafts, Group Discussions,<br />

Quizzes, Word Games, Music<br />

Reminiscence, Film<br />

Reminiscence, Sing Alongs,<br />

Reminiscence Sessions and<br />

Practical Activities such as<br />

baking<br />

We strive to ensure that our<br />

residents; feel appreciated, at all<br />

times treated with respect,<br />

dignity and with an<br />

acknowledgement of their own<br />

psychological and emotional<br />

needs.


Person Centred<br />

Individual<br />

Meaningful<br />

Independence<br />

Community<br />

The<br />

NJCH<br />

Experience<br />

C<br />

140-142 Folkestone Road<br />

Dover<br />

Kent<br />

CT179SP<br />

01304-212947<br />

manager.alexander@njch.co.uk<br />

www.njch.co.ukc

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