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<strong>The</strong><br />

<strong>Bat</strong> & <strong>Ball</strong><br />

<strong>Wisborough</strong> <strong>Green</strong><br />

Business Plan<br />

Oscar Higareda & Foggy Dessillas<br />

August 2016


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Welcome<br />

Executive Summary<br />

<strong>The</strong> purpose of this document is to outline and to arouse interest in<br />

a proposed new venture at <strong>The</strong> <strong>Bat</strong> And <strong>Ball</strong>, <strong>Wisborough</strong> <strong>Green</strong>.<br />

<strong>The</strong> information in this document is confidential and is for private<br />

use of the persons to whom it is issued and not to be communicated<br />

or disclosed to any other person.<br />

<strong>The</strong> business will be run under Higareda Ltd and is owned and<br />

operated by Oscar Higareda and Foggy Dessillas. Between them<br />

they have over 50+ collective years experience in the restaurant and<br />

catering industry.<br />

Our objective is to develop a high quality casual drinking and dining<br />

outlet incorporating ‘<strong>The</strong> Butcher Block Concept’ that we have<br />

developed at <strong>The</strong> Dragon, Colgate.<br />

Our menu is centred on the charcoal grill or Robatta, with its<br />

searing smokey influence, but is well supported by a range of<br />

freshly prepared daily specials and comfort food classics.<br />

We also have a concise, but carefully chosen wine list, with most<br />

available by the glass, carafe or bottle and a selection of Hall &<br />

Woodhouse ales and lagers.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will be a moderately priced 60-seat restaurant<br />

offering family style food and service. Our menu offers a selection of<br />

British pub classics including lighter options and smaller portions<br />

for a children’s menu.<br />

<strong>The</strong> <strong>Wisborough</strong> previously the <strong>Bat</strong> & <strong>Ball</strong> has gone through a major<br />

refurbishment last year.<br />

<strong>The</strong> <strong>Wisborough</strong> was utilised as a pub & restaurant, however the<br />

former tenant traded the site as an exclusive dining room for the<br />

elite, which alienated the existing customer base.<br />

We anticipate purchasing the majority of the furniture, fixtures and<br />

equipment, which some will need to be replaced. <strong>The</strong> location will<br />

also require some additional renovation to update the bar and<br />

restaurant to reflect our brand.<br />

<strong>The</strong> décor will feature wood accented chairs with brown and white<br />

checked tablecloths. Wooden chairs with comfortable seating<br />

cushions will surround dinner style tables.<br />

Sales projections in year 3 assumes sales of £799k that will give a<br />

net profit of £81k.<br />

A place to eat, drink and relax


Higareda Ltd - <strong>The</strong> Team<br />

Oscar Higareda<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

'Oscar has a real passion for food and a<br />

prefect understanding of what hospitality<br />

should look like.<br />

Oscar loves cooking and making guests feel<br />

special. He has a natural gift to make<br />

people smile and is infectious to be around.<br />

Oscar is married to Lucinda (who may have<br />

a different view on him) and has two<br />

children Scarlett And Henry'<br />

Oscar started in the catering industry at an early age and developed<br />

a real passion and enthusiasm for fantastic flavours, ingredients<br />

and new cooking methods. He has worked with some of London’s<br />

best chefs and worked for Hotel Du Vin, Sticky Fingers & Fish<br />

works to name but a few.<br />

He was inspired by tasting the top quality food they served and<br />

admired their impeccably high standards which lead to a natural<br />

progression to start his own business at <strong>The</strong> Cheery Tree,<br />

Copthorne back in 2008, which he still runs successfully<br />

independently of Higareda Ltd.<br />

Higareda is not a huge company, it is a flexible, tight-knit catering<br />

team that is totally committed to making all occasions and events a<br />

complete success.<br />

Oscar and his team offer a simple, uncomplicated approach where<br />

everything revolves around the client. Whether you are looking for<br />

a sumptuous three-course dinner menu in one of our restaurants,<br />

hosting a BBQ party, drinks reception or corporate lunch, or you<br />

fancy something a little bit different for your wedding reception.<br />

You will not be disappointed.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Foggy Dessillas<br />

'A unique, confident and energetic<br />

individual who has a proven track record<br />

in multi site operations in the licensed<br />

trade for both food and drink.<br />

He is assertive, entrepreneurial, and able<br />

to produce profit without compromising<br />

standards and the guests’ experience.<br />

His real strength is in recognising new<br />

trends and motivating the right people to<br />

deliver the excellence and controls<br />

required to produce positive results’<br />

Foggy started of working in a bank – he quickly learnt that<br />

hospitality was the way forward for him and took his firs post as<br />

assistant manager of <strong>The</strong> Top Rank Suite in Cardiff back in 1980.<br />

Foggy opened his first business at the ripe old age of 24 and has<br />

never looked back.<br />

He has since worked for all the major brewery brands over the years<br />

– Bass, Whitbread, Allied, and has been an area manager for some<br />

of the biggest brands. Toby Restaurants, (Bass) Brewers Fayre,<br />

(Whitbread) Premier Inns ( Whitbread), American <strong>The</strong>med<br />

Restaurants ( M&B) and Costa Coffee ( Whitbread)<br />

In 2001 Foggy opened his first tenancy with Young’s in London –<br />

<strong>The</strong> Thatched House in Hammersmith and soon went on to open<br />

two further. <strong>The</strong> Old Anchor in Twickenham (Young’s) and <strong>The</strong><br />

George Inn Old Oxted (Hall and Woodhouse)<br />

After a spell of travelling Foggy came back to the UK and joined<br />

Hall and Woodhouse as an area manager looking after an estate of<br />

40 tenancies where he stayed for a further 6 years.<br />

Foggy was also the go to guy for new inductees into Hall and<br />

Woodhouse and still fulfils that role to this day.<br />

When Foggy left in May 2015 Hall and Woodhouse gave him an<br />

opportunity to put into practice what he has been preaching by<br />

going back into the tenanted model of business by taking on <strong>The</strong><br />

Dragon, Colgate ( Butcher Block concept) and <strong>The</strong> Tavern at Horley<br />

( High Street Pub) with Oscar.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Aspirations & Ambitions<br />

Introduction<br />

We have two distinct motivations in taking on this new venture; one<br />

is purely creative whilst the other is to build on our successful<br />

Butcher Block Concept.<br />

On the creative side, <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> presents an almost blank<br />

canvas. It is a beautiful building in a prime position and whatever<br />

its past it deserves a brilliant future.<br />

Oscar & I have been in the catering business for most of our lives<br />

and there is no greater thrill than building a business from scratch,<br />

because a reflection of your own personality.<br />

Our objective is to offer exciting food and delicious drink efficiently<br />

in a great atmosphere to ‘many’ eager guests and the reward is to<br />

see them return time and time again.<br />

No matter how great our food or how cutting edge our drinks,<br />

nothing will give us greater satisfaction than to watch a local pick<br />

up a foaming pint and drift off into the gardens to watch life float<br />

by!<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is a great challenge; the alterations will be simple but<br />

crucial, as will our positioning in the market place.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is a ‘stand-alone’ destination food pub similar to the<br />

Dragon, Colgate or the Well Diggers, Low Heath Petworth however<br />

we will also specialise in event catering.<br />

I would like to beleive that we would have 5 pubs with this branding<br />

over the next 3 years.<br />

Key issues to tackle<br />

• Starting a business with little goodwill<br />

• Putting the location back on the map as a great food destination<br />

• Finding and keeping good loyal staff<br />

• Sourcing fabulous fresh local ingredients<br />

• Optimising the unique physical aspects of the building<br />

• Breaking even and then making a profit<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Goals<br />

Short term<br />

1. To meet the expectations outlined in our business plan, especially<br />

opening successfully on time and within budget.<br />

2. To get to know our competition better, to monitor their pricing<br />

and the deals they are offering.<br />

3. To re-vitalise our market analysis. Perhaps offer clients discount<br />

in return for detailed and objective criticism (Mystery Diner/<br />

Drinker).<br />

4. Cost reduction - find alternative suppliers to drive costs down, or<br />

negotiate better prices on proven volume.<br />

5. To develop a strong team to run the business<br />

6. To put ourselves firmly on the local map as a venue for food,<br />

drink and event catering.<br />

Long term<br />

To involve strategic planning at least 2 years ahead and require<br />

regular 3 monthly meetings to ensure they are achieved.<br />

1. Debt Reduction - by prudent development of the business,<br />

sustained growth and ultimately ‘profit’.<br />

2. Guest Loyalty - to develop guest relations and maintain<br />

reputation to the point where we have a database of loyal followers,<br />

both locally and further afield who are interested in all our<br />

promotions, products and events.<br />

3. Employee Development - vital for retention and to maintain<br />

growth and success. This would involve training programmes, food<br />

and drink tasting, performance reviews, incentives and rewards.<br />

4. Expansion - if we are successful at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> and conditions<br />

are right then expansion of the concept would be crucial.<br />

A place to eat, drink and relax


<strong>The</strong> Site<br />

Location<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>, Newpound Lane, <strong>Wisborough</strong> <strong>Green</strong>, Billingshurst<br />

RH14 0EH<br />

Location is vital to any business. Even the most desirable location<br />

has to be accessible by road, foot, bike or even train.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> has traded successfully in the past and will do so<br />

once again and once again the majority of its guests will be from<br />

within a 30-minute drive radius and will arrive by car or foot.<br />

<strong>The</strong> car park will prove invaluable especially with a view to event<br />

catering in the future.<br />

Location Basics<br />

1. <strong>The</strong>re are 5 Mainline Railway Stations within 10 miles of <strong>The</strong> <strong>Bat</strong><br />

& <strong>Ball</strong>. Christ Hospital, Horsham, Billingshurst, Warnham,<br />

Littlehaven. London Terminal Victoria and London Bridge (City)<br />

are under 1 hour away.<br />

2. Air & seaports - Gatwick 40 minutes, Shoreham 40 mins,<br />

Newhaven 50 mins, Heathrow 50 mins, Portsmouth 60 minutes<br />

Southampton 80 minutes.<br />

3. Hotels - there are 6 hotels within 8 miles including Ghyll Manor<br />

& Gatton Park which is probably one of the best hotels on the<br />

Surrey/ West Sussex fringe<br />

4. <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is deep in West Sussex countryside in a forested<br />

country area of great beauty.<br />

<strong>The</strong> region is naturally very popular with walkers, cyclists, bird<br />

watchers, tourists and country lovers in general.<br />

<strong>The</strong>re are also 13 castles within 13 miles.<br />

Golfers can choose between Horsham, Cottesmore, Gatton Manor,<br />

Rusper, Ifield, Slinfold, Tilgate Forest, Wildwood, Pease Pottage<br />

and Gatwick Manor, all within the same radius.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Strengths & Weaknesses<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is a striking building visually, so in essence we are<br />

being handed a relatively blank (health and safety compliant)<br />

canvas ready for putting our brand in, capable of seating up to 60<br />

internally. It is of 16th Century construction with high ceilings and<br />

an amazing barn, which has been converted into a restaurant.<br />

Hall & Woodhouse have carried out a complete internal and<br />

external refurbishment over the past 18 months - though there<br />

would need to be a rebranding of the site as it has a ‘poor’<br />

reputation within the community.<br />

<strong>The</strong> bar servery is relatively small for what should be a busy pub<br />

although that will be overcome with a little thought.<br />

<strong>The</strong> pub has 60 dining covers inside and the kitchen is perfectly<br />

adequate with a little tweaking and careful design.<br />

We would aim to accommodate ‘private/business’ or ‘family/small<br />

party’ functions in areas that naturally define themselves - such as<br />

the ‘1666’ room and the section behind the bar.<br />

It would be our intention to market these actively as comparatively<br />

private throughout the day for meetings, tastings and other small<br />

functions. <strong>The</strong> ‘unique nature’ of the guest space at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

would mean level of contract cleaning, to ensure it was at all times<br />

kept in the best possible condition.<br />

Outside, <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> benefits from gardens front & back with<br />

space for 100+. <strong>The</strong> back garden could be reserved for casual dining<br />

seating 60, while the front (nearer the main road) can be used to<br />

continue the tradition of camping as the site has its own external<br />

showers and toilets. <strong>The</strong> large car park accommodates 50 cars.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> has an enviable position next to Fishers Farm, which<br />

reportedly has 50,000 visitors a year a real opportunity therefore to<br />

capitalise on the family eating market.<br />

Maintaining such a large external area will be expensive but should<br />

be more than adequately recompensed from May through to<br />

September on those lovely weekends in Sussex when the sun shines<br />

and the birds sing.<br />

It also has potential for event catering - a marquee on the grass for<br />

instance would create a perfect space for weddings and other large<br />

parties while allowing <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> to continue trading normally.<br />

<strong>The</strong>re is also a substantial case for the more permanent<br />

construction of a professional BBQ area to take pressure off the<br />

kitchen at peak times.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Local Market<br />

Local Demographics<br />

Type 3 (ACORN) inhabits the local area. Generally speaking, they<br />

are affluent, well educated professionals in senior management<br />

that commute to London (though the trend is for more and more<br />

to work from house via the internet).<br />

<strong>The</strong>y are aged 42- 59 but many are retired. <strong>The</strong>y live in spacious<br />

4 bedroom houses and travel mostly by car, having little or no<br />

mortgage; they pay council tax well above the national average.<br />

Interested in current affairs, they watch satellite TV and read the<br />

Telegraph, Times, or Guardian. <strong>The</strong>y love to eat out!<br />

Local Developments<br />

Estimated local population is around 3,000 and property prices<br />

in the area are buoyant. Generally, they are way above the<br />

national average and seem to be rising steadily.<br />

Most local residents who do not commute seem to be involved in<br />

accountancy, advertising, PR, graphics, marketing, IT,<br />

consultancy, health, teaching, recruitment, hospitality,<br />

agriculture or tourism.<br />

<strong>The</strong>re is no indication that they are suffering unduly through<br />

unemployment. Goverment statistics (Office for National<br />

Statistics (ONS) Norris) show unemployment in Horsham<br />

declining throughout 2014 to a low of less than 2% compared<br />

with 3.9% nationally.<br />

So a brief snapshot of potential customers would suggest there is<br />

more than average disposable wealth in the area, they are very<br />

mobile and they don’t need babysitters.<br />

<strong>The</strong>re are no planning applications that could affect trade to our<br />

knowledge. Hall & Woodhouse are themselves developing a fine<br />

dining pub - the Foresters at Kirdford may be redeveloped in the<br />

near future but at a distance of nearly 5 miles’ cross country we<br />

don’t consider it direct competition.<br />

<strong>The</strong>re are no significant events under threat or gaining in<br />

importance that we are aware of. As a stand-alone dining<br />

destination pub it will be very much up to us to create events and<br />

make them important via our marketing policies.<br />

in importance that we are aware of. As a stand-alone dining<br />

destination pub it will be very much up to us to create events and<br />

make them important via our marketing policies.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Competitors<br />

Main Competitors<br />

Our nearest competitors will be <strong>The</strong> Well Diggers Arms (Slinfold),<br />

however we will receive competition from other pubs in the area.<br />

<strong>The</strong> Well Diggers Arms<br />

(Slinfold)<br />

<strong>The</strong> Sir Roger Tichborne<br />

(Alfold Bars)<br />

<strong>The</strong> Horse Guards<br />

(Tillington)<br />

<strong>The</strong> Three Crowns<br />

(<strong>Wisborough</strong> <strong>Green</strong>)<br />

<strong>The</strong> Hollist Arms<br />

(Loxwood)<br />

<strong>The</strong> Lickfold Inn<br />

(Lickfold)<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Competitor Analysis<br />

<strong>The</strong> Well Diggers (Low Heath Nr Petworth)<br />

<strong>The</strong> restaurant has large picture windows overlooking a beautiful<br />

copice and the rolling South Downs. We also have an open kitchen<br />

so the chefs at work can entertain guests. We have an intimate,<br />

private dining room which holds up to 10 people so is ideal for<br />

meetings, workshops, team building, and celebration meals.<br />

Our chefs are passionate about sourcing seasonal local produce<br />

wherever possible from O'Hagan's sausages with Hallgate Farm’s<br />

free range scrambled eggs, to John Murray's fabulous steaks, a fresh<br />

landed Dover Sole to the old Welldigger’s favourite of Oxtail. Finally<br />

a delicious display of desserts will be available on the deli counter<br />

for all to see and enjoy.<br />

<strong>The</strong> Sir Roger Tichbourne (Alfold Bars)<br />

<strong>The</strong> Sir Roger Tichborne established 1873, is the idyllic traditional<br />

countryside pub. Situated in the iconic Alfold Bars overlooking the<br />

open fields of northwest Sussex – no matter the English weather it’s<br />

the perfect spot for sitting out in the shade or making for a quick,<br />

cosy fireside retreat. With an excellent selection of freshly prepared<br />

food, beers, ales and wine we pride ourselves on the quality of our<br />

locally sourced produce, served in our warm, welcoming restaurant.<br />

We’re currently making some changes to the pub, now under new<br />

management – but don’t worry – it’ll be the same old Tich but with<br />

big improvements!<br />

<strong>The</strong> Horse Guards (Tillington)<br />

Settled in the sleepy village of Tillington, West Sussex, <strong>The</strong> Horse<br />

Guards Inn is a 350 year old pub in <strong>The</strong> South Downs National<br />

Park. With rolling views down the Rother Valley, the Horse Guards<br />

got its name in the 1840's, when part the household cavalry would<br />

frequent the Inn, while their horses rested on grass in the grounds<br />

of the Petworth Estate under the watchful eye of Lord Egremont.<br />

<strong>The</strong> pub is relaxed, friendly and informal with wooden tables and<br />

chairs, oak beams and stripped floorboards. In winter you can roast<br />

chestnuts foraged from Petworth Park on one of the open log fires,<br />

play board games at the bar and forget about outside with a warm<br />

glass of spiced cider.<br />

On sunnier days, enjoy the hidden garden slumped in deck chairs or<br />

on straw-bale seats or have lunch at shaded tables on benches<br />

covered with sheepskins, eating beside the herbs and vegetables<br />

you’ll find on your plate.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> Three Crowns (<strong>Wisborough</strong> <strong>Green</strong>)<br />

<strong>The</strong> Three Crowns is a cosy, family run home from home, a warm<br />

and welcoming village pub. With family in mind we welcome<br />

everyone with a smile and the taste of true Sussex. We are located<br />

in the quintessential English Village of <strong>Wisborough</strong> <strong>Green</strong>, a<br />

conservation area in the beautiful West Sussex countryside. We are<br />

on the famous A272 which borders the stunning landscape of the<br />

South Downs National Park.<br />

We take great pride in serving our guests with a selection of<br />

handpicked local ales and source as many of our ingredients for our<br />

menu from local farmers, butchers, bakers, fruit growers and even<br />

wine makers! Everyone is welcome at <strong>The</strong> Three Crowns be it for a<br />

coffee, a pint, glass of wine, bite to eat, meeting friends for lunch or<br />

celebrating a special occasion.<br />

<strong>The</strong> Hollist Arms (Loxwood)<br />

<strong>The</strong> Hollist Arms is a traditional countryside pub in the village of<br />

Lodsworth, set in the heart of the South Downs National Park. Our<br />

restaurant serves freshly made seasonal English and Continental<br />

food for lunch and dinner. We have a beer garden and public bar<br />

area offering beers, cask ales, wines, spirits and soft drinks, and a<br />

pub menu with our emphasis on quality and good value<br />

<strong>The</strong> Lickfold Inn (Lickfold)<br />

<strong>The</strong> restaurant is situated upstairs in the Lickfold’s beautiful dining<br />

room. With its Tudor features and exposed beams, it is the perfect<br />

place to savour and enjoy Tom and Graham’s fresh and original<br />

cuisine. <strong>The</strong> restaurant has been designed to create an elegant and<br />

relaxing atmosphere that is serious about the flavours and food<br />

served. Here we proudly offer the very best in food and drink along<br />

with a friendly, attentive and knowledgeable service.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Competitor Analysis<br />

On a wet Wednesday in January our main competitor would<br />

probably be <strong>The</strong> Three Crowns (<strong>Wisborough</strong> <strong>Green</strong>) whilst on a<br />

balmy June evening ‘<strong>The</strong> Hollist Arms’ (Loxwood) would probably<br />

be more important.<br />

Competition is a two edged sword. On the one hand we need<br />

alternatives to demonstrate how good we are, while on the other we<br />

need constant competition to keep us on our toes, to continually<br />

develop and improve our product.<br />

In terms of the nearest pub offering a similar product we have to<br />

look at ‘<strong>The</strong> Richard Onslow’ (Cranleigh).<br />

This pub offers innovative contemporary European food in a<br />

relaxed atmosphere, but is essentially a town centre business.<br />

Gatton Manor is very expensive and very formal, a typical high-end<br />

hotel restaurant, which trades on a captive clientele.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> would offer a more reasonable and much more<br />

relaxed alternative.<br />

<strong>The</strong> Lickfold Inn (Lickfold) like <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is a stand-alone<br />

destination-dining pub - though it has moved away from its pub<br />

origins and is now almost exclusively a restaurant.<br />

Whilst good, I personally feel its food lacks any wow factor and it is<br />

here that I would expect <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> to excel.<br />

Because of its stand-alone location <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> would never be<br />

part of a ‘circuit’. however, it’s prominence on the B211 would<br />

attract customers visiting the area and Guildford /Horsham in<br />

particular Fishers farm that attracts over 50,000 plus visitors every<br />

year other competitors in the vicinity to note our ‘offer’ and return<br />

for a drink or a meal.<br />

<strong>The</strong> most notable and attractive gap in the market is the ‘product<br />

point’ below Gatton Manor and above other local pubs. Gatton<br />

Manor and <strong>The</strong> Lickfold Inn have positioned themselves well on top<br />

of the local competition with average spends in the restaurant of<br />

over £60.00 per person.<br />

Event catering is equally premium priced with venue hire in excess<br />

of £3000 alone.<br />

Other pubs in the area offer good quality basic food with ordinary<br />

pub service. We would be aiming to occupy a niche above this where<br />

food is not only good but also is memorable and service is second to<br />

none.<br />

A place to eat, drink and relax


Target Markets<br />

Overview<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will have the same target markets as the Dragon<br />

(just 12 miles away).<br />

No matter what the clientele was in the past we have to look at<br />

opening essentially with a ‘clean slate’.<br />

It’s been over 3 years since the pub last traded successfully.<br />

Old customers will obviously compare new and old regime but in<br />

general we will be starting afresh. – Although I don’t believe we can<br />

afford to get it wrong.<br />

Hopefully even the most diehard <strong>Bat</strong> & <strong>Ball</strong> regulars will find<br />

something to like in our particular style - maybe even just the way<br />

we sell great beer.<br />

Business Type & Employment in the Local Area<br />

<strong>The</strong> predominant business type in the immediate area is<br />

agricultural.<br />

However, as <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is only 30 miles from Brighton, 6 miles<br />

from Horsham, 14 miles from Guildford and 40 miles from London<br />

an extensive range of businesses are based in the vicinity.<br />

<strong>The</strong> local population will be a range of businessman who commute<br />

to these financial ‘hot spots’, but also a number of retired people<br />

who have moved to the area.<br />

Our aim is to gain custom from businessmen staying in hotels<br />

nearby, such as ‘<strong>The</strong> Richard Onslow’.<br />

This will be achieved by advertising and by reputation reaching out<br />

towards greater London, Surrey and to Guildford.<br />

<strong>The</strong> dominance of agriculture as the main employment type is an<br />

advantage to the pub in terms of supplying good, local, fresh<br />

produce.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> Implications for the Target Market<br />

<strong>The</strong> initial aim for the pub is to re-establish a regular customer<br />

base.<br />

This will initially be the local community who have fallen out of<br />

love with the pub and are more than a little disgruntled with the<br />

recent changes – so a name change would be beneficial to the pub.<br />

However, as <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is so close to Guilford and Horsham, the<br />

target market is potentially huge.<br />

This will be of benefit to us as word of mouth and as <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

becomes an established good food country pub.<br />

Primary Targets<br />

• Local business people (corporate and small business) and<br />

workers from within a 5-10-mile radius.<br />

• Local residents from within a 15-mile radius. Aged 30+ but<br />

mostly empty nester’s (45+) and their friends - carnivorous with<br />

open minded vegetarians.<br />

• Shoppers travelling to and from Guildford, Horsham, Worthing<br />

and Brighton<br />

• Tourists<br />

• Females<br />

Secondary Targets<br />

• Families with a desire for good quality food or event catering.<br />

• Groups that want to be able to eat/celebrate together.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Marketing<br />

Marketing Brand Strategy<br />

A lot of our marketing will be web based however our greatest asset<br />

will be recommendations through word and mouth.<br />

To develop an identity that is up to date whilst maintaining our core<br />

values and creating uniformity amongst all menus and printed<br />

material.<br />

• Review<br />

• Logo<br />

• Typeface<br />

• Menu Presentation<br />

• Menu Layout<br />

• Language<br />

Direct Marketing Strategy<br />

To add to a database of over 1000 customers already created by the<br />

Dragon, using a ‘comment’ card for customers to provide relevant<br />

personal/business information that can be used to send out timely<br />

promotional messages and communications to ensure <strong>The</strong> <strong>Bat</strong> &<br />

<strong>Ball</strong> will be kept in the mind of its customers in order to stimulate<br />

repeat business/loyalty.<br />

Action<br />

• Design and print comment card - similar to <strong>The</strong> Dragon<br />

• Develop <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> website/Facebook page as marketing<br />

tools linked to the Dragon<br />

• Finalise all menus - update daily specials menu on site<br />

• Expand web driven database<br />

• Send monthly e-shots with information about menus, recipes,<br />

promotions, competitions etc.<br />

• All promotional material to be web driven to direct customers to<br />

the regularly changing menu<br />

• Include form on website for catering / food product enquiries<br />

• Search engine optimisation<br />

Promotional Strategy<br />

To develop and increase business from local, visiting and passing<br />

trade by creating a series of promotional activities targeting each<br />

market segment.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Tourists/Passing Shoppers<br />

To increase custom during traditionally quiet afternoon periods<br />

(10am-12 noon, 3-5pm)<br />

• Press release to announce special afternoon offers<br />

• Local hotel concierges to be encouraged to visit and to be<br />

updated with menus and information to pass on to hotel guests<br />

• Local tour groups to be updated equally<br />

• Invite members of all local tourist offices to a familiarisation<br />

visit- equally chambers of commerce, round tables and golf club<br />

secretaries.<br />

Local Businesses and Workers<br />

Core source of lunch time, afternoon drink and early dining<br />

• Access potential customers (via flyer/ business card drop, visits<br />

to businesses and shops, local trading associations, receptionists<br />

and shop workers).<br />

• Develop village card with incentive to instill loyalty and<br />

encourage lunch business and after work drinking<br />

• Package meals - 2 courses and a glass of wine £10.00 before 7pm<br />

or bottle of wine and ‘picnic’ plate £15.00 before 7pm<br />

Families<br />

To target families for day and early dining by providing suitable<br />

food for healthy young children.<br />

• Highlight the fact that children dine half price<br />

• Provide a range of good healthy drinks for children<br />

• Involve children in plants and animals in and around the pub.<br />

Groups<br />

Develop menus for groups/lunch clubs, round tables, Rotarians, WI<br />

etc<br />

• Mail menus/offers to tour operators<br />

• Ensure all local companies and clubs have them<br />

• Cross - sell reference on main menus<br />

• Highlight the exclusivity - restaurant within restaurant -<br />

exclusive lunches, dinners, celebrations<br />

• Contact all relevant guides<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Event Catering Strategy<br />

To build awareness amongst target audience that <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

provides outside catering by developing an informative flyer.<br />

Target Market<br />

Sussex/Surrey residents ABC1 and businesses<br />

• Weddings/Christenings/Funerals<br />

• Birthdays<br />

• Picnics<br />

• Corporate Days and days out<br />

Local Community<br />

To re-introduce <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> to the local market<br />

• Approach local organisations, businesses and trade associations<br />

to hold gatherings/events at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Advertising Strategy<br />

To reeducate the local market about the new food and drink offer at<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> using our new campaign message in the appropriate<br />

media. (Messaging: ‘Contemporary food in the heart of the<br />

countryside’)<br />

• Public Relations<br />

• Advertise in local newspapers and magazines<br />

• Advertise in official tourist publications<br />

PR Strategy<br />

Create a series of targeted press releases to keep <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> in<br />

the news and to convey the right messages e.g.<br />

• ‘Organic cocktails., good healthy fun’<br />

• ‘Beer helps lose weight’<br />

• ‘<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> celebrates National Hunt Week’<br />

• Optimise opportunities to represent <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> on local<br />

towns web directories and guide books.<br />

Actions<br />

• Develop a press pack<br />

• Organise a press launch<br />

• Develop a series of news worthy press releases<br />

• Target local press and national life style press<br />

• Target directories - printed and online eg Pub Guides<br />

• Liaise with all press enquiries, supply relevant info etc<br />

A re-invention of the traditional pub


<strong>The</strong> Offer<br />

<strong>The</strong> Current Offer<br />

<strong>The</strong> current offer is food driven to the extent that beer drinkers are<br />

discriminated against. <strong>The</strong> food however is more ‘High Brow’ than<br />

‘Destination’. So the offer fails as it does not satisfy a ‘Market’!<br />

Our Plan for the Future<br />

‘<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>’ a contemporary country pub/restaurant, in a<br />

classical setting. Just 10 minutes from Horsham & Guildford, 30<br />

from Gatwick & 40 from the South Coast,.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>’s innovative modem English cuisine will only be<br />

matched by it’s beautiful location. We will attract a loyal band of<br />

guests who will love our unique style.<br />

<strong>The</strong> imaginative and carefully crafted wine list will offer fabulous<br />

affordable wines chosen from small, individual producers that<br />

perfectly complement our food offer.<br />

Add the talent of Oscar for sourcing and cooking great local and<br />

seasonal ingredients, the enthusiasm and knowledge of our front of<br />

house, and we have the recipe for an unforgettable dining<br />

experience.. Just want a beer? What could be better than a fresh<br />

pint of Tanglefoot.<br />

What sort of pub is <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>?<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Well, to be succinct it is a contemporary English pub with a lot of<br />

Mexican and European influences, serving fantastic innovative food<br />

and drink in a smart, welcoming environment. <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will<br />

be a focal point for miles around for all that is best in the catering<br />

industry.<br />

It will attract catering students (NVQ) from City College Brighton<br />

and Crawley and the Hospitality and Management department at<br />

Surrey University Guildford.<br />

Its clientele will be sophisticated, intelligent and discerning. Mainly<br />

aged 42 and over but with a good smattering of young professionals<br />

in the 30-45 bracket.<br />

Drinks will be distinguished by the standard of service and quality<br />

of choice. Great prominence will be put on the integrity of glassware<br />

and how it is maintained. Beers will be carefully looked after and<br />

served at the right temperature and varieties will change along with<br />

the season. Wines will be carefully selected with the current menu<br />

in mind and all staff will be expected to attend regular wine and<br />

beer tasting.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> food offer<br />

We are a relaxed, independent English Country Pub and kitchen<br />

offering fresh, homemade, full flavoured food in reasonably<br />

informal surroundings.<br />

Oscar has put a few food ideas together below to show the direction<br />

we are going in. Ultimately our Head chef will decide the exact<br />

constituents.<br />

We currently have feelers out for 3 exciting local head chefs - but<br />

obviously cannot pursue these until we have the contract.<br />

<strong>The</strong> Butchers Block<br />

However our speciality is serving great meat.<br />

Dishes are carefully planned to make sure all the ingredients<br />

complement each other perfectly.<br />

All our food is freshly prepared on the premises, using locally<br />

sourced ingredients where possible.<br />

Our steaks have been matured for at least 21 days – all our meats<br />

are supplied by Tom Hixton of Smithfield Market who work directly<br />

with the best farmers, producers and gauchos across the UK and<br />

the rest of the world.<br />

You choose your cut,<br />

size and how you’d like<br />

it cooked, from our<br />

Butcher’s Block, and<br />

we’ll do the rest. You<br />

can also have your<br />

steak cooked in our<br />

secret glaze, or just as<br />

it comes, the choice is<br />

yours.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Draft Menu<br />

All food and food products sold at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will be ultimately<br />

decided by our Head Chef.<br />

Our direction to him or her will be along these lines:<br />

All food purchased to be local and seasonal. Free range and Organic<br />

where ever possible.<br />

• Full traceability essential<br />

• Every menu to include one vegetarian on each course<br />

• Special diets especially coeliacs to be catered for<br />

• Specific delivery times for all dishes to be agreed<br />

• No microwaves to be used in the kitchen<br />

• Freezers only to be used for ice creams, sorbets and emergencies<br />

(if possible)<br />

• <strong>The</strong>re will be a basic seasonal menu format changing every 3<br />

months with ‘specials’ changing daily reflecting the weather and<br />

calendar events.<br />

Wines<br />

We have an extensive list of approximately 50 wines. We have<br />

wines from all over the world which range from simple but excellent<br />

Vin de Pays with a good showing from Italy, to top class Burgundy<br />

and Bordeaux. <strong>The</strong>re are also some classic dessert wines, Ports and<br />

Sherries.<br />

Sparkling wines are<br />

generally from France.<br />

<strong>The</strong>re will also be a<br />

special reserved wine<br />

cabinet which will be<br />

branded ‘Oscars Tipple’<br />

<strong>The</strong> idea behind this is go<br />

for some exclusive<br />

expensive wines which<br />

will allow guests to<br />

purchase great wines that<br />

they would not generally<br />

buy and only charged a<br />

corkage – typically £20<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Beers & Cider<br />

We will stock all beers and ales from Hall & Woodhouse and serve<br />

our ales directly from the cask.<br />

We also have a selection of bottled beers from Badger Beers, we also<br />

serve Draught Guinness, Peroni, Amstel, Stowford Press Cider & a<br />

local guest ale Spirits.<br />

As well as over 20 Malt Whiskies we have a good range of Cognac,<br />

Armagnac, Calvados and Grappa, Local Craft Gins & Vodkas.<br />

Soft Drinks<br />

We stock a good selection of pure fruit juices, Fentimans Botanicals,<br />

Bottle <strong>Green</strong>, fresh squeezed lime and soda and lemonade and of<br />

course Crabbies Ginger Beer.<br />

Product range<br />

1. 3 cask Ales – One Craft Beer.<br />

2. Pub Classic food & Daily Specials & homemade Bread.<br />

3. High end Set Lunch, a la carte & tasting Menus. Vegetarians and<br />

Special Diets catered for. Remember if the vegetarian of the party is<br />

happy everyone will be happy.<br />

4. Morning coffees & Sunday Lunch.<br />

5. Event and Corporate Catering.<br />

6. Calendar Promotions and Charity events.<br />

7. Own Brand Products for sale in house and on our website.<br />

8. <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Recipe Book. (One day)<br />

9. Local and seasonal vegetables and fruits - Sussex and English<br />

artisan cheeses.<br />

Pricing<br />

You will see detailed examples of our pricing in the sample menus.<br />

Essentially we’ll be looking for an average spend of £20 at lunch<br />

and £30 in the evening.<br />

Menus<br />

Set Lunch/Sunday Lunch<br />

Pub Classics<br />

Early Evening<br />

Dinner<br />

Event Catering<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Weddings<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is the ideal place to hold your wedding party and is<br />

available for both small intimate wedding receptions and more<br />

elaborate ones. <strong>The</strong> Pub consists of several areas including,<br />

restaurant, front and side bars, several private dining areas, patio,<br />

front and back gardens which can be hired separately.<br />

We can also supply varying sized Marquees for the gardens.<br />

<strong>The</strong>re is St Peter ad Vincula church two minutes’ drive from the pub<br />

as well as a good selection on venues at which to hold your<br />

ceremony in nearby Horsham.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Event Catering<br />

Why <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>?<br />

It’s simply our passion for food, drink and parties.<br />

We aim to indulge your foodie desires, providing an extravaganza of<br />

food that reflects your individual personality and taste.<br />

Imaginative menus and exquisite presentation ensure your next<br />

event will be a celebration to remember!<br />

Our private functions have ranged from elaborate weddings and<br />

other family affairs through to dinner parties, cocktail buffets,<br />

children’s parties and receptions.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Team has always had a strong desire to succeed,<br />

using the freshest ingredients in the simplest ways. Creating food<br />

that looks good tastes fantastic and leaves you wanting more.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Customer Service<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> service style will be friendly and efficient with a firm<br />

foundation in ‘old’ values. Staffing levels will reflect this - most of<br />

our guests will be 45+ so every effort will be made to make them<br />

feel at ease.<br />

<strong>The</strong>re will be no fixed policy on service, if guests wish to be served<br />

at table with drinks they can.<br />

If they prefer they can be served at the bar in the normal fashion.<br />

Food ordering will be done at table and relayed to the kitchen via<br />

EPOS machines.<br />

Once guests have ordered their meal, drinks will be served<br />

immediately. Next, bread, butter, oil, and then starters followed by<br />

mains.<br />

Back up orders for drinks will be taken throughout the meal.<br />

After mains have been served a fresh order will be taken for cheese,<br />

desserts, coffees/teas and liqueurs.<br />

<strong>The</strong> Bill will be presented to the person who requests it. 10% service<br />

charge may be added to parties of 6 or more.<br />

As far as is possible guests will be left to enjoy each other’s company<br />

as much as possible, drinks will be topped up but not continually.<br />

Water will be supplied in jugs with ice as a matter of course.<br />

Carbonated water will be available to purchase. Guest feedback will<br />

be actively encouraged and some will be asked to return as ‘mystery<br />

diners’.<br />

Front of house staff will not be supplied with a set uniform but high<br />

standards of appearance and personal hygiene will be expected at<br />

all times.<br />

Chefs will wear standard chef’s whites and again will be expected to<br />

maintain a high level of personal hygiene.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Facilities<br />

<strong>The</strong> most important facility at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will be the gardens.<br />

On Sunny days it can more than double seating capacity and for<br />

Event Catering it will prove invaluable at all times of year though<br />

quite naturally most of all during the period from May to<br />

September.<br />

As mentioned previously the intrinsic layout of the pub menus we<br />

have areas that could seat private parties of up to 300 people. <strong>The</strong>se<br />

will be much in demand for corporate and charitable settings,<br />

seminars, lunches and dinners plus of course special family<br />

occasions.<br />

<strong>The</strong>re will be one disabled toilet.<br />

Entertainment/events<br />

As a general rule the majority of entertainment and events will<br />

revolve specifically around food and drink. With that in mind here<br />

is a list of some of the things we are planning to do.<br />

Bums Night<br />

Valentines<br />

Easter<br />

Mothers/Fathers Day<br />

Glorious 12th<br />

Goodwood and Gold Cup spectaculars<br />

Halloween<br />

Guy Fawkes<br />

Beaujolais Day<br />

Christmas<br />

New Years Eve<br />

Regular Farmers Markets<br />

Wine Tasting/Appreciation<br />

Tasting Menu Evenings<br />

Cookery Demonstrations<br />

Charity Events<br />

Dining Club Evenings<br />

Cheese Tasting<br />

Pudding Club<br />

Champagne Tasting<br />

Beer Tasting<br />

Fish and Game Days<br />

Meet the producer evenings<br />

Lunch Clubs / Supper Club / Round Table / Lions / Rotary<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Staffing<br />

Staffing Levels<br />

Staffing levels will ultimately be determined by turnover. Given the<br />

size of the kitchen and our initial potential turnover the brigade will<br />

be 5-6 at peak times (including KP’s).<br />

On the floor I would expect 1 waiter/waitress to service a maximum<br />

of 15 guests so normal staffing will be 3-5 with 2 more staff serving<br />

drinks and beverages to bar guests and waiting staff.<br />

Levels would vary throughout the day Monday to Friday, peaking<br />

between 12 and 2pm then again between 7 and 9.30pm, weekends<br />

would run full tilt 12pm - 10pm.<br />

We would cover initially 3 floor staff.<br />

We’d also be looking at reliable provision for maintenance and<br />

cleanliness of the fabric of the building and grounds.<br />

Standards<br />

Standards will be maintained by implementing the training<br />

practices and policies shown below:<br />

• Staff Training Practices<br />

• Customer Service Policy<br />

• Equal Opportunities Policy<br />

• <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Environmental Policy Statement<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Training Practices & Policies<br />

Staff Training Practices<br />

<strong>The</strong>re is a legal obligation to provide information and training for<br />

health and safety to all employees who need it, including our full<br />

time staff, new recruits and part-timers.<br />

Temporary staff, contractors and other visitors should also be given<br />

the information they need to conduct their work in a safe and<br />

healthy way.<br />

Time and effort we spend on training will have many benefits; these<br />

include:<br />

Saving time and money: less cost and time wasted in: - sickness<br />

absence, compensation claims, damage to equipment and premises,<br />

lost working time.<br />

Improving staff morale and feelings of security: this can lead to<br />

improved: - service, commitment, motivation.<br />

What is meant by training?<br />

‘Training’ means giving people the information they need to work<br />

safely and efficiently when they need it, in a form they can<br />

understand.<br />

It does not mean carrying out formal ‘classroom’ sessions or<br />

sending staff on courses and seminars, although we may choose to<br />

supplement basic training by these methods.<br />

Health and safety training can be easy and inexpensive to provide,<br />

particularly if combined with other training.<br />

We are not required to turn all our staff into safety officers; we just<br />

have to ensure they have sufficient knowledge to be able to work in<br />

a safe, healthy and creative way.<br />

Staff undertaking different jobs will have different needs. It is not<br />

necessary to train everyone to the safe level.<br />

For many, a brief induction talk with a simple list of do’s and don’ts<br />

may be sufficient.<br />

Those working in more dangerous areas, for example operating<br />

kitchen equipment or using cleaning chemicals, may require more<br />

detailed information.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Shift Leaders will need a wider range of training. Some staff, such<br />

as our head chef, have been recruited because of their prior training<br />

and experience.<br />

This is taken into account when planning training. <strong>The</strong> Head Chef<br />

would normally only need an initial assessment to check his/her<br />

understanding, along with information on situations relevant to our<br />

particular premises.<br />

When does our training start?<br />

Induction<br />

Health and safety is part of the induction for all staff. It is important<br />

to remember, however, that staff settling into a new job do not ‘take<br />

in’ a lot at this stage. Information is kept short and simple and<br />

reinforced later.<br />

Reinforcement<br />

Regular short sessions of 10 minutes or so are probably the best way<br />

of ensuring information is understood and remembered. Introduce<br />

topics when staff are using new equipment or undertaking new jobs<br />

so they can immediately apply what they are being told.<br />

Manufacturer’s manuals and installation/maintenance details can<br />

be useful sources of information on equipment.<br />

Ongoing<br />

When further training is given will depend on the individual and<br />

their job. We will consider the tasks we want the individual to<br />

perform, assess their abilities, and then think about the information<br />

they will need to work safely. This will be particularly relevant for<br />

changes of menu, work methods, equipment or ingredients used.<br />

Health and Safety training<br />

<strong>The</strong> outline given below divides a suggested training programme<br />

into two: section 1 for all staff and section 2 for managers and<br />

supervisors. In the main, contractors and other visitors should be<br />

made aware of any points which relate to the areas where they will<br />

be working.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

All staff<br />

General introduction<br />

Explain your overall approach and commitment to managing health<br />

and safety, including establishing and maintaining good health and<br />

safety standards. Where applicable, explain the role of safety<br />

representatives and committees. Remind all employees that while<br />

at work they have a legal duty to take reasonable care of the health<br />

and safety of themselves, their colleagues and others with whom<br />

they come in contact and to co-operate with their employer in<br />

complying with health and safety requirements.<br />

Key areas<br />

Slips, trips and falls give rise to a third of all reported accidents in<br />

catering premises. What information can you give to help prevent<br />

this happening in your establishment? Consider floor-cleaning,<br />

procedures to clean up spillages, and appropriate footwear. Contact<br />

with hot surfaces or harmful substances lead to 16% of reported<br />

accidents.<br />

Consider what causes burns and scalds. Cover: the safe use of oven<br />

cloths - keep them dry and in good condition; safety with hot fat<br />

and the safe use of steamers. Many cleaning agents can cause bad<br />

burns, eyes are particularly at risk. What information do you need<br />

to provide?<br />

Being struck by an object accounts for a further 12% of reported<br />

accidents.<br />

Knives are the biggest hazard. Consider their safe use: keep them<br />

sharp and clean and always.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

What other problems do we have?<br />

Be aware of the dangers associated with handling heavy and<br />

awkward loads, including cuts caused by sharp edges. Do staff know<br />

how to lift properly?, more importantly, when not to even try to lift?<br />

Are they aware of available equipment, such as trolleys, and when<br />

to use it? Consider equipment hazards. Again, clear instructions on<br />

what not to do can often prevent serious harm e.g. ‘if the equipment<br />

doesn’t work, switch it off and report it to your supervisor’.<br />

How are other hazards controlled in our premises, for example:<br />

cleaning routines, clear walkways and one-way systems, lifting<br />

equipment, and protective clothing.<br />

Workers, particularly the young, should be made aware of the<br />

dangers of horseplay.<br />

Remind staff of the duty to report accidents (even minor ones) to a<br />

supervisor and procedures for doing this.<br />

Staff should also be asked to report near misses, hazards, health<br />

and safety defects, maintenance requirements and faults.<br />

Knowledge of the 11 core allergens & how they affect our food &<br />

drink is vital. Consider safe working practices as they apply to the<br />

employee’s job, including how to carry out tasks safely. Cover<br />

personal safety in areas such as footwear, protective clothing, dress,<br />

jewellery and hair.<br />

<strong>The</strong> reasons for any instruction need to be explained. If you don’t<br />

do this, employees may develop their own working practices<br />

without appreciating that in so doing, they could be putting<br />

themselves and/or others at risk.<br />

Where applicable, safety representatives should be consulted about<br />

health and safety training.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Managers and supervisors<br />

Managers and supervisors are responsible for the training of staff<br />

under their control and should be aware of the points above. <strong>The</strong>y<br />

are key people who must ensure the business operates to high<br />

health and safety standards. <strong>The</strong>y will need training with updating<br />

where necessary, to ensure that they understand their legal<br />

responsibilities and roles, are implementing good practice and<br />

ensure the following:<br />

Staff<br />

• Staff are properly trained to work safely and are adequately<br />

supervised.<br />

• <strong>The</strong>y act quickly and correctly if they notice any staff creating a<br />

hazard to themselves or others.<br />

• <strong>The</strong>y take particular care with young and inexperienced staff.<br />

Equipment<br />

• Equipment is in safe working order and is being correctly used,<br />

cleaned, maintained and stored.<br />

• Staff are trained in the correct use and cleaning of equipment<br />

before they are allowed to use it.<br />

Products and procedures<br />

Products are being correctly handled and safe procedures followed,<br />

for example:<br />

• lifting and handling; cleaning, including proper isolation of<br />

equipment, safe use of chemicals; and use of protective clothing<br />

and equipment such as gloves and goggles.<br />

Buildings<br />

Cleaning and maintenance procedures are followed as laid down.<br />

Damaged or broken items are not causing a risk.<br />

Hazards are reported and dealt with by a competent person.<br />

In addition, they will need to know about:<br />

• Monitoring health and safety standards eg carrying out safety<br />

inspections<br />

• Accident reporting and compiling the required forms<br />

• Implementing effective accident investigation procedures for<br />

dealing with reported health and safety problems, dealing with<br />

contractors and visitors, dealing with emergency situations,<br />

first-aid and dealing with staff/customer illness<br />

• Hazard identification and risk assessment<br />

Training of supervisors will obviously need to be related to the<br />

spread of responsibilities in our business.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Customer Service Policy<br />

• Provide a service which is efficient, enthusiastic, helpful and<br />

responsive to the needs of <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

• Provide the fullest possible food service at all times, within the<br />

constraints of available resources<br />

• Create a pleasant and productive environment in which to work<br />

• Make available menus and promotional ideas appropriate to our<br />

needs<br />

• Train and develop our staff so that they continue to provide a<br />

quality service<br />

• Use the information gathered from our 'Are we getting it right?'<br />

complaints and suggestions scheme, and user surveys to help us<br />

improve menu choice<br />

• Publicise service standards for key areas of our operations and<br />

publicise our performance against them every six months<br />

• Publicise our range of services, regulations and opening hours,<br />

and keep H & W informed of any changes in these.<br />

We recognise that quality services can only be achieved in<br />

partnership with our staff and customers.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Equal Opportunities Policy<br />

Statement of policy<br />

<strong>The</strong> aim of this policy is to communicate the commitment of the<br />

Directors of <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>.<br />

It is our policy to provide employment equality to all, irrespective<br />

of:<br />

• Gender, including gender reassignment<br />

• Marital or civil partnership status<br />

• Having or not having dependants<br />

• Religious belief or political opinion<br />

• Race (including colour, nationality, ethnic or national origins,<br />

being an Irish Traveller)<br />

• Disability<br />

• Sexual orientation<br />

• Age<br />

We are opposed to all forms of unlawful and unfair discrimination.<br />

All job applicants, employees and others who work for us will be<br />

treated fairly and will not be discriminated against on any of the<br />

above grounds. Decisions about recruitment and selection,<br />

promotion, training or any other benefit will be made objectively<br />

and without unlawful discrimination.<br />

We recognise that the provision of equal opportunities in the<br />

workplace is not only good management practice; it also makes<br />

sound business sense.<br />

Our equal opportunities policy will help all those who work for us to<br />

develop their full potential and the talents and resources of the<br />

workforce will be utilised fully to maximise the efficiency of the<br />

organisation.<br />

2 Scope of Policy<br />

<strong>The</strong> Equal Opportunities policy applies to all those who work for (or<br />

apply to work for) the organisation, including:<br />

• Job applicants and potential applicants<br />

• Employees<br />

• Contract workers<br />

• Agency workers<br />

• Trainee workers and students on work experience or placements<br />

• Volunteer workers<br />

• Former employees<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

3 Equality commitments<br />

We are committed to:<br />

• Promoting equality of opportunity for all persons<br />

• Promoting a good and harmonious working environment in<br />

which all persons are treated with respect<br />

• Preventing occurrences of unlawful direct discrimination,<br />

indirect discrimination, harassment and victimisation<br />

• Fulfilling all our legal obligations under the equality legislation<br />

and associated codes of practice<br />

• Complying with our own equal opportunities policy and<br />

associated policies<br />

• Taking lawful affirmative or positive action, where appropriate<br />

• Regarding all breaches of equal opportunities policy as<br />

misconduct which could lead to disciplinary proceedings.<br />

This policy is fully supported by senior management<br />

4 Implementation<br />

<strong>The</strong> directors have specific responsibility for the effective<br />

implementation of this policy. Each director, head chef, manager<br />

and supervisor also has responsibilities and we expect all our<br />

employees to abide by the policy and help create the equality<br />

environment which is its objective. In order to implement this<br />

policy, we shall:<br />

• Communicate the policy to employees, job applicants and<br />

relevant others (such as contract or agency workers)<br />

• Incorporate specific and appropriate duties in respect of<br />

implementing the equal opportunities policy into job<br />

descriptions and work objectives of all staff<br />

• Provide equality training and guidance as appropriate, including<br />

training on induction and management courses.<br />

• Ensure that those who are involved in assessing candidates for<br />

recruitment or promotion will be trained in non-discriminatory<br />

selection techniques<br />

• Incorporate equal opportunities notices into general<br />

communications practices (eg, staff newsletters, intranet)<br />

• Obtain commitments from other persons or organisations such<br />

as subcontractors or agencies that they too will comply with the<br />

policy in their dealings with our organisation and our workforce<br />

• Ensure that adequate resources are made available to fulfil the<br />

objectives of the policy<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

5 Monitoring and review<br />

We will establish appropriate information and monitoring systems<br />

to assist the effective implementation of our equal opportunities<br />

policy. <strong>The</strong> effectiveness of our equal opportunities policy will be<br />

reviewed regularly [at least annually] and action taken as necessary.<br />

For example, where monitoring identifies an under-representation<br />

of a particular group or groups, we shall develop an action plan to<br />

address the imbalance<br />

6 Complaints<br />

Employees who believe that they have suffered any form of<br />

discrimination, harassment or victimisation are entitled to raise the<br />

matter through the agreed procedures. A copy of these procedures<br />

is available from Foggy Dessillas. All complaints of discrimination<br />

will be dealt with seriously, promptly and confidentially. In addition<br />

to our internal procedures, employees have the right to pursue<br />

complaints of discrimination to an industrial tribunal or the Fair<br />

Employment Tribunal under the following anti-discrimination<br />

legislation:<br />

• Sex Discrimination Order 1976, as amended<br />

• Disability Discrimination Act 1995, Grievance Procedures<br />

• Race Relations Act 1997, as amended<br />

• Employment Equality (Sexual Orientation) Regulations 2003<br />

• Fair Employment and Treatment 1998, as amended<br />

• Employment Equality (Age) Regulations 2006<br />

• Equal Pay Act 1970, as amended<br />

However, employees wishing to make a complaint to a tribunal will<br />

normally be required to raise their complaint under our internal<br />

grievance procedures first. Every effort will be made to ensure that<br />

employees who make complaints will not be victimised. Any<br />

complaint of victimisation will be dealt with seriously, promptly<br />

and confidentially. Victimisation will result in disciplinary action<br />

and may warrant dismissal.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Environmental Policy Statement<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> accepts responsibility for the harmful effects its<br />

operations have on both the local and global environment and is<br />

committed to reducing them.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will measure its impact on the environment and set<br />

targets for ongoing improvement.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will comply with all relevant environmental<br />

legislation.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will implement a training program for its staff to<br />

raise awareness of environmental issues and enlist their support in<br />

improving the Company’s performance.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will encourage the adoption of similar principles by<br />

its suppliers.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Conclusions<br />

We see <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> project as a unique opportunity to harness<br />

the individual talents within our family.<br />

Having been involved for so long in running pubs and restaurants it<br />

has become second nature to us, we want to bring a breath of fresh<br />

air to the countryside.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> won’t simply be a pub with good ale and great grub,<br />

it’ll also be a beacon and template for the future of formal eating<br />

and drinking.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Welcome to the Butcher Block<br />

“A re-invention of the traditional pub - A place to eat, drink and relax”<br />

We are proud to share fantastic local produce and feature the best<br />

seasonal ingredients throughout our menu.<br />

Alongside our focus on quality local steak prepared on our custom<br />

Robatta char grill, Oscar’s menu combines a wide selection of British<br />

dishes to share or indulge in.<br />

A place to eat, drink and relax


Finances<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Year 1 Profit & Loss<br />

Higareda Ltd<br />

<strong>Bat</strong> and <strong>Ball</strong><br />

Projected Profit & Loss Account (Ex. Vat)<br />

30 September 2017<br />

Inc Vat @ 20 % 100.00% Budget<br />

Sales<br />

Bar 5077<br />

Mix<br />

40.00% 220,000<br />

Food 7615 60.00% 330,000<br />

Machines 0 0.00% 0<br />

Turnover 12,692 549,999<br />

Gross Profits On Sales<br />

C<br />

Bar 59.00% 129,800<br />

Food 63.00% ` 207,900<br />

Accom 95.00% 0<br />

Functions 100.00% 0<br />

Machines 0<br />

Other Income<br />

Gross Profit 61.40% 337,699<br />

Less Promotional Costs<br />

Live Music 0<br />

Sky Tv 0<br />

Security 0<br />

Pool Table Rent 0<br />

Customers Drinks 0<br />

Booking Commissions 0<br />

Marketing 0<br />

Advertising 1,260 1,260<br />

336,439<br />

Permanent Wages 36.00% 198,000<br />

Directos Salary 0.00% 0 198,000<br />

Staff Training 0<br />

Staff Refreshment 1,980 199,980<br />

Less Expenses<br />

%<br />

Turnover<br />

Rent 5.45% 30,000<br />

Rent Abated 0.00% - 30,000<br />

Service Charge -<br />

Dilapidations Charge -<br />

Fixtures & Fittings Rental - 30,000<br />

Business Rates 11,319<br />

Water Rates 2,100 13,419<br />

Insurance 3,150 46569<br />

Electricity 8,400<br />

Gas 6,300<br />

Heating Fuels 515 15215<br />

136,460<br />

Telephone 1,050<br />

Print,Post & Stationery 1,260<br />

Stocktaking 1,890<br />

Paye Bureau -<br />

Accountancy 5,460<br />

Tax Work -<br />

Legal Fees & Licenses 630 10290<br />

Cleaning Materials 5,460<br />

Cleaners -<br />

Laundry -<br />

Motor Expenses -<br />

Car Lease -<br />

Hire Of Equipment 1,701<br />

Sundry Repairs 7,875<br />

Sundry Renewals 7,875 15,750<br />

Refuse Charges 3,150<br />

Weekly Trade Expenses 2,310 28371<br />

Bank Charges 1,260<br />

Credit Card Charges 3,520<br />

Overdraft Interest -<br />

Brewery Loan Interest 3,538<br />

8318 108,762<br />

Net Profit 27,698<br />

Less F&F Loan Capital Repaid 57,493 44280 12507<br />

Loan Capital Repaid 0 0 0<br />

Less Capital Expenditure 0 12,507<br />

15,191<br />

Less Tax Provision Estimated 0<br />

Distrubutable Surplus 15,191<br />

Personal Drawing 0<br />

Houekeeping 0<br />

Private Cheques 0<br />

0<br />

15,191<br />

Add Opening Bank Balance 0<br />

Projected Closing Bank Balance 15,191<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Year 1 Cash Flow Projections<br />

Higareda Ltd<br />

Monthly Cash Flows Including Vat<br />

30 September 2017<br />

<strong>Bat</strong> and <strong>Ball</strong><br />

Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Total<br />

Incomes<br />

Bar 22,422 21,698 22,422 22,422 20,252 22,422 21,698 22,422 21,698 22,422 22,422 21,698 264,000 Bar<br />

Food 33,633 32,548 33,633 33,633 30,378 33,633 32,548 33,633 32,548 33,633 33,633 32,548 395,999 Food<br />

Machines 0 0 0 0 0 0 0 0 0 0 0 0 0 Machines<br />

56,055 54,246 56,055 56,055 50,630 56,055 54,246 56,055 54,246 56,055 56,055 54,246 659,999<br />

Vatable Payments Vatable Payments<br />

Bar Purchases 9,193 8,896 9,193 9,193 8,303 9,193 8,896 9,193 8,896 9,193 9,193 8,896 108,240 Bar Purchases<br />

Rent 3,273 3,273 3,273 3,273 3,273 3,273 3,273 3,273 3,273 3,273 3,273 36,000 Rent<br />

Rent Abated 0 0 0 0 0 0 0 0 0 0 0 0 0 Rent Abated<br />

Service Charge 0 0 0 0 0 0 0 0 0 0 0 0 0 Service Charge<br />

Dilapidations Charge 0 0 0 0 0 0 0 0 0 0 0 0 0 Dilapidations Charge<br />

Fixtures & Fittings Rental 0 0 0 0 0 0 0 0 0 0 0 0 0 Fixtures & Fittings Rental<br />

Electricity 840 840 840 840 840 840 840 840 840 840 840 840 10,080 Electricity<br />

Gas 630 630 630 630 630 630 630 630 630 630 630 630 7,560 Gas<br />

Heating Fuels 51 51 51 51 51 51 51 51 51 51 51 51 617 Heating Fuels<br />

Telephone 105 105 105 105 105 105 105 105 105 105 105 105 1,260 Telephone<br />

Booking Commissions 0 0 0 0 0 0 0 0 0 0 0 0 0 Booking Commissions<br />

Marketing 0 0 0 0 0 0 0 0 0 0 0 0 0 Marketing<br />

Advertising 126 126 126 126 126 126 126 126 126 126 126 126 1,512 Advertising<br />

Print,Post & Stationery 126 126 126 126 126 126 126 126 126 126 126 126 1,512 Print,Post & Stationery<br />

Stocktaking 189 189 189 189 189 189 189 189 189 189 189 189 2,268 Stocktaking<br />

Paye Bureau 0 0 0 0 0 0 0 0 0 0 0 0 0 Paye Bureau<br />

Accountancy 546 546 546 546 546 546 546 546 546 546 546 546 6,552 Accountancy<br />

Tax Work 0 0 0 0 0 0 0 0 0 0 0 0 0 Tax Work<br />

Legal Fees & Licenses 63 63 63 63 63 63 63 63 63 63 63 63 756 Legal Fees & Licenses<br />

Cleaning Materials 546 546 546 546 546 546 546 546 546 546 546 546 6,552 Cleaning Materials<br />

Cleaners 0 0 0 0 0 0 0 0 0 0 0 0 0 Cleaners<br />

Laundry 0 0 0 0 0 0 0 0 0 0 0 0 0 Laundry<br />

Motor Expenses 0 0 0 0 0 0 0 0 0 0 0 0 0 Motor Expenses<br />

Car Lease 0 0 0 0 0 0 0 0 0 0 0 0 0 Car Lease<br />

Credit Card Charges 359 347 359 359 324 359 347 359 347 359 359 347 4,224 Credit Card Charges<br />

Hire Of Equipment 170 170 170 170 170 170 170 170 170 170 170 170 2,041 Hire Of Equipment<br />

Capital Expenditure 0 0 0 0 0 0 0 0 0 0 0 0 0 Capital Expenditure<br />

Sundry Repairs 788 788 788 788 788 788 788 788 788 788 788 788 9,450 Sundry Repairs<br />

Sundry Renewals 788 788 788 788 788 788 788 788 788 788 788 788 9,450 Sundry Renewals<br />

14,519 17,484 17,792 17,792 16,868 17,792 17,484 17,792 17,484 17,792 17,792 17,484 208,074<br />

Non Vatable Payments Non Vatable Payments<br />

Food Purchases 10,370 10,036 10,370 10,370 9,367 10,370 10,036 10,370 10,036 10,370 10,370 10,036 122,100 Food Purchases<br />

Business Rates 1,132 1,132 1,132 1,132 1,132 1,132 1,132 1,132 1,132 1,132 11,319 Business Rates<br />

Water Rates 175 175 175 175 175 175 175 175 175 175 175 175 2,100 Water Rates<br />

Insurance 263 263 263 263 263 263 263 263 263 263 263 263 3,150 Insurance<br />

Permanent Wages 16,817 16,274 16,817 16,817 15,189 16,817 16,274 16,817 16,274 16,817 16,817 16,274 198,000 Permanent Wages<br />

Directos Salary 0 0 0 0 0 0 0 0 0 0 0 0 0 Directos Salary<br />

Staff Training 0 0 0 0 0 0 0 0 0 0 0 0 0 Staff Training<br />

Security 0 0 0 0 0 0 0 0 0 0 0 0 0 Security<br />

Pool Table Rent 0 0 0 0 0 0 0 0 0 0 0 0 0 Pool Table Rent<br />

Live Music 0 0 0 0 0 0 0 0 0 0 0 0 0 Live Music<br />

Sky Tv 0 0 0 0 0 0 0 0 0 0 0 0 0 Sky Tv<br />

Customers Drinks 0 0 0 0 0 0 0 0 0 0 0 0 0 Customers Drinks<br />

Staff Refreshment 168 163 168 168 152 168 163 168 163 168 168 163 1,980 Staff Refreshment<br />

Weekly Trade Expenses 192 192 192 192 192 192 192 192 192 192 192 192 2,310 Weekly Trade Expenses<br />

Refuse Charges 263 263 263 263 263 263 263 263 263 263 263 263 3,150 Refuse Charges<br />

Bank Charges 105 105 105 105 105 105 105 105 105 105 105 105 1,260 Bank Charges<br />

Overdraft Interest 0 0 0 0 0 Overdraft Interest<br />

29,484 28,601 29,484 29,484 25,705 28,352 28,601 29,484 28,601 29,484 29,484 28,601 345,368<br />

Vat Payment 19,427 18,381 18,631 18,881 75,321 Vat Payment<br />

Personal Drawing 0 0 0 0 0 0 0 0 0 0 0 0 0 Personal Drawing<br />

Houekeeping 0 0 0 0 0 0 0 0 0 0 0 0 0 Houekeeping<br />

Private Cheques 0 0 0 0 0 0 0 0 0 0 0 0 0 Private Cheques<br />

Loan Repayments 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 16045 Loan Repayments<br />

0<br />

Tax Current Year 0 0 0 0 0 0 0 0 0 0 0 0 0 Tax Current Year<br />

1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 16,045<br />

Opening Balance 0 10,714 17,538 5,553 12,995 19,715 9,907 16,731 24,173 12,365 19,807 27,248 0 Opening Balance<br />

Incomes 56,055 54,246 56,055 56,055 50,630 56,055 54,246 56,055 54,246 56,055 56,055 54,246 659,999 Incomes<br />

Payments 45,341 47,422 68,040 48,613 43,910 65,863 47,422 48,613 66,054 48,613 48,613 66,304 644,808 Payments<br />

Closing Balance 10,714 17,538 5,553 12,995 19,715 9,907 16,731 24,173 12,365 19,807 27,248 15,191 15,191 Closing Balance<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Year 3 Profit & Loss<br />

Higareda Ltd<br />

<strong>Bat</strong> and <strong>Ball</strong><br />

Projected Profit & Loss Account (Ex. Vat)<br />

30 September 2019<br />

Inc Vat @ 20 % 100.00% Budget<br />

Sales<br />

Bar 7384<br />

Mix<br />

40.00% 319,983<br />

Food 11076 60.00% 479,975<br />

Machines 0 0.00% 0<br />

Turnover 18,461 799,958<br />

Gross Profits On Sales<br />

C<br />

Bar 59.00% 188,790<br />

Food 63.00% ` 302,384<br />

Accom 95.00% 0<br />

Functions 100.00% 0<br />

Machines 0<br />

Other Income<br />

Gross Profit 61.40% 491,174<br />

Less Promotional Costs<br />

Live Music 0<br />

Sky Tv 0<br />

Security 0<br />

Pool Table Rent 0<br />

Customers Drinks 0<br />

Booking Commissions 0<br />

Marketing 0<br />

Advertising 1,323 1,323<br />

489,851<br />

Permanent Wages 27.50% 219,989<br />

Directos Salary 0.00% 0 219,989<br />

Staff Training 0<br />

Staff Refreshment 2,200 222,188<br />

Less Expenses<br />

%<br />

Turnover<br />

Rent 8.75% 70,000<br />

Rent Abated 0.00% - 70,000<br />

Service Charge -<br />

Dilapidations Charge -<br />

Fixtures & Fittings Rental - 70,000<br />

Business Rates 11,688<br />

Water Rates 22,000 33,688<br />

Insurance 3,300 106988<br />

Electricity 8,820<br />

Gas 6,615<br />

Heating Fuels 540 15975<br />

267,663<br />

Telephone 1,102<br />

Print,Post & Stationery 1,323<br />

Stocktaking 1,985<br />

Paye Bureau -<br />

Accountancy 5,733<br />

Tax Work -<br />

Legal Fees & Licenses 662 10805<br />

Cleaning Materials 5,733<br />

Cleaners -<br />

Laundry -<br />

Motor Expenses -<br />

Car Lease -<br />

Hire Of Equipment 1,786<br />

Sundry Repairs 8,268<br />

Sundry Renewals 8,268 16,536<br />

Refuse Charges 3,300<br />

Weekly Trade Expenses 2,392 29747<br />

Bank Charges 1,323<br />

Credit Card Charges 5,120<br />

Overdraft Interest -<br />

Brewery Loan Interest 3,538<br />

9981 173,496<br />

Net Profit 94,167<br />

Less F&F Loan Capital Repaid 44,280 30322 12507<br />

Loan Capital Repaid 0 0 0<br />

Less Capital Expenditure 0 12,507<br />

81,660<br />

Less Tax Provision Estimated 0<br />

Distrubutable Surplus 81,660<br />

Personal Drawing 0<br />

Houekeeping 0<br />

Private Cheques 0<br />

0<br />

81,660<br />

Add Opening Bank Balance 0<br />

Projected Closing Bank Balance 81,660<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Year 3 Cash Flow Projections<br />

Higareda Ltd<br />

Monthly Cash Flows Including Vat<br />

30 September 2019<br />

<strong>Bat</strong> and <strong>Ball</strong><br />

Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Total<br />

Incomes<br />

Bar 32,612 31,560 32,612 32,612 29,456 32,612 31,560 32,612 31,560 32,612 32,612 31,560 383,980 Bar<br />

Food 48,918 47,340 48,918 48,918 44,184 48,918 47,340 48,918 47,340 48,918 48,918 47,340 575,970 Food<br />

Machines 0 0 0 0 0 0 0 0 0 0 0 0 0 Machines<br />

81,530 78,900 81,530 81,530 73,640 81,530 78,900 81,530 78,900 81,530 81,530 78,900 959,950<br />

Vatable Payments Vatable Payments<br />

Bar Purchases 13,371 12,940 13,371 13,371 12,077 13,371 12,940 13,371 12,940 13,371 13,371 12,940 157,432 Bar Purchases<br />

Rent 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 84,000 Rent<br />

Rent Abated 0 0 0 0 0 0 0 0 0 0 0 0 0 Rent Abated<br />

Service Charge 0 0 0 0 0 0 0 0 0 0 0 0 0 Service Charge<br />

Dilapidations Charge 0 0 0 0 0 0 0 0 0 0 0 0 0 Dilapidations Charge<br />

Fixtures & Fittings Rental 0 0 0 0 0 0 0 0 0 0 0 0 0 Fixtures & Fittings Rental<br />

Electricity 882 882 882 882 882 882 882 882 882 882 882 882 10,584 Electricity<br />

Gas 662 662 662 662 662 662 662 662 662 662 662 662 7,938 Gas<br />

Heating Fuels 54 54 54 54 54 54 54 54 54 54 54 54 648 Heating Fuels<br />

Telephone 110 110 110 110 110 110 110 110 110 110 110 110 1,322 Telephone<br />

Booking Commissions 0 0 0 0 0 0 0 0 0 0 0 0 0 Booking Commissions<br />

Marketing 0 0 0 0 0 0 0 0 0 0 0 0 0 Marketing<br />

Advertising 132 132 132 132 132 132 132 132 132 132 132 132 1,588 Advertising<br />

Print,Post & Stationery 132 132 132 132 132 132 132 132 132 132 132 132 1,588 Print,Post & Stationery<br />

Stocktaking 199 199 199 199 199 199 199 199 199 199 199 199 2,382 Stocktaking<br />

Paye Bureau 0 0 0 0 0 0 0 0 0 0 0 0 0 Paye Bureau<br />

Accountancy 573 573 573 573 573 573 573 573 573 573 573 573 6,880 Accountancy<br />

Tax Work 0 0 0 0 0 0 0 0 0 0 0 0 0 Tax Work<br />

Legal Fees & Licenses 66 66 66 66 66 66 66 66 66 66 66 66 794 Legal Fees & Licenses<br />

Cleaning Materials 573 573 573 573 573 573 573 573 573 573 573 573 6,880 Cleaning Materials<br />

Cleaners 0 0 0 0 0 0 0 0 0 0 0 0 0 Cleaners<br />

Laundry 0 0 0 0 0 0 0 0 0 0 0 0 0 Laundry<br />

Motor Expenses 0 0 0 0 0 0 0 0 0 0 0 0 0 Motor Expenses<br />

Car Lease 0 0 0 0 0 0 0 0 0 0 0 0 0 Car Lease<br />

Credit Card Charges 522 505 522 522 471 522 505 522 505 522 522 505 6,144 Credit Card Charges<br />

Hire Of Equipment 179 179 179 179 179 179 179 179 179 179 179 179 2,143 Hire Of Equipment<br />

Capital Expenditure 0 0 0 0 0 0 0 0 0 0 0 0 0 Capital Expenditure<br />

Sundry Repairs 827 827 827 827 827 827 827 827 827 827 827 827 9,922 Sundry Repairs<br />

Sundry Renewals 827 827 827 827 827 827 827 827 827 827 827 827 9,922 Sundry Renewals<br />

26,109 25,660 26,109 26,109 24,764 26,109 25,660 26,109 25,660 26,109 26,109 25,660 310,165<br />

Non Vatable Payments Non Vatable Payments<br />

Food Purchases 15,083 14,597 15,083 15,083 13,623 15,083 14,597 15,083 14,597 15,083 15,083 14,597 177,591 Food Purchases<br />

Business Rates 1,169 1,169 1,169 1,169 1,169 1,169 1,169 1,169 1,169 1,169 11,688 Business Rates<br />

Water Rates 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 22,000 Water Rates<br />

Insurance 275 275 275 275 275 275 275 275 275 275 275 275 3,300 Insurance<br />

Permanent Wages 18,684 18,081 18,684 18,684 16,876 18,684 18,081 18,684 18,081 18,684 18,684 18,081 219,989 Permanent Wages<br />

Directos Salary 0 0 0 0 0 0 0 0 0 0 0 0 0 Directos Salary<br />

Staff Training 0 0 0 0 0 0 0 0 0 0 0 0 0 Staff Training<br />

Security 0 0 0 0 0 0 0 0 0 0 0 0 0 Security<br />

Pool Table Rent 0 0 0 0 0 0 0 0 0 0 0 0 0 Pool Table Rent<br />

Live Music 0 0 0 0 0 0 0 0 0 0 0 0 0 Live Music<br />

Sky Tv 0 0 0 0 0 0 0 0 0 0 0 0 0 Sky Tv<br />

Customers Drinks 0 0 0 0 0 0 0 0 0 0 0 0 0 Customers Drinks<br />

Staff Refreshment 187 181 187 187 169 187 181 187 181 187 187 181 2,200 Staff Refreshment<br />

Weekly Trade Expenses 199 199 199 199 199 199 199 199 199 199 199 199 2,392 Weekly Trade Expenses<br />

Refuse Charges 275 275 275 275 275 275 275 275 275 275 275 275 3,300 Refuse Charges<br />

Bank Charges 110 110 110 110 110 110 110 110 110 110 110 110 1,323 Bank Charges<br />

Overdraft Interest 0 0 0 0 0 Overdraft Interest<br />

37,816 36,720 37,816 37,816 33,361 36,647 36,720 37,816 36,720 37,816 37,816 36,720 443,782<br />

Vat Payment 27,347 26,620 26,983 27,347 108,297 Vat Payment<br />

Personal Drawing 0 0 0 0 0 0 0 0 0 0 0 0 0 Personal Drawing<br />

Houekeeping 0 0 0 0 0 0 0 0 0 0 0 0 0 Houekeeping<br />

Private Cheques 0 0 0 0 0 0 0 0 0 0 0 0 0 Private Cheques<br />

Loan Repayments 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 16045 Loan Repayments<br />

0<br />

Tax Current Year 0 0 0 0 0 0 0 0 0 0 0 0 0 Tax Current Year<br />

1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 16,045<br />

Opening Balance 0 16,269 31,451 20,373 36,642 50,820 41,637 56,820 73,089 61,287 77,556 93,825 0 Opening Balance<br />

Incomes 81,530 78,900 81,530 81,530 73,640 81,530 78,900 81,530 78,900 81,530 81,530 78,900 959,950 Incomes<br />

Payments 65,261 63,718 92,608 65,261 59,462 90,712 63,718 65,261 90,701 65,261 65,261 91,065 878,290 Payments<br />

Closing Balance 16,269 31,451 20,373 36,642 50,820 41,637 56,820 73,089 61,287 77,556 93,825 81,660 81,660 Closing Balance<br />

A place to eat, drink and relax


<strong>The</strong><br />

<strong>Bat</strong> & <strong>Ball</strong><br />

<strong>Wisborough</strong> <strong>Green</strong><br />

Oscar Higaredas<br />

07833 974276<br />

Foggy Dessillas<br />

07831 859561

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