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<strong>The</strong><br />

<strong>Bat</strong> & <strong>Ball</strong><br />

Wisborough Green<br />

<strong>Business</strong> <strong>Plan</strong><br />

Oscar Higareda & Foggy Dessillas<br />

August 2016


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Welcome<br />

Executive Summary<br />

<strong>The</strong> purpose of this document is to outline and to arouse interest in a<br />

proposed new venture at <strong>The</strong> <strong>Bat</strong> And <strong>Ball</strong>, Wisborough Green.<br />

<strong>The</strong> information in this document is confidential and is for private use of<br />

the persons to whom it is issued and not to be communicated or disclosed<br />

to any other person.<br />

<strong>The</strong> business will be run under Higareda Ltd and is owned and operated<br />

by Oscar Higareda and Foggy Dessillas. Between them they have over 50+<br />

collective years experience in the restaurant and catering industry.<br />

Our objective is to develop a high quality casual drinking and dining<br />

outlet incorporating ‘<strong>The</strong> Butcher Block Concept’ that we have developed<br />

at <strong>The</strong> Dragon, Colgate.<br />

Our menu is centred on the charcoal grill or Robatta, with its searing<br />

smokey influence, but is well supported by a range of freshly prepared<br />

daily specials and comfort food classics.<br />

We also have a concise, but carefully chosen wine list, with most<br />

available by the glass, carafe or bottle and a selection of Hall &<br />

Woodhouse ales and lagers.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will be a moderately priced 60-seat restaurant offering<br />

family style food and service. Our menu offers a selection of British pub<br />

classics including lighter options and smaller portions for a children’s<br />

menu.<br />

<strong>The</strong> Wisborough previously the <strong>Bat</strong> & <strong>Ball</strong> has gone through a major<br />

refurbishment last year.<br />

<strong>The</strong> Wisborough was utilised as a pub & restaurant, however the former<br />

tenant traded the site as an exclusive dining room for the elite, which<br />

alienated the existing customer base.<br />

We anticipate purchasing the majority of the furniture, fixtures and<br />

equipment, which some will need to be replaced. <strong>The</strong> location will also<br />

require some additional renovation to update the bar and restaurant to<br />

reflect our brand.<br />

<strong>The</strong> décor will feature wood accented chairs with brown and white<br />

checked tablecloths. Wooden chairs with comfortable seating cushions<br />

will surround dinner style tables.<br />

Sales projections in year 3 assumes sales of £799k that will give a net<br />

profit of £81k.<br />

A place to eat, drink and relax


Higareda Ltd - <strong>The</strong> Team<br />

Oscar Higareda<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

'Oscar has a real passion for food and a prefect<br />

understanding of what hospitality should look<br />

like.<br />

Oscar loves cooking and making guests feel<br />

special. He has a natural gift to make people<br />

smile and is infectious to be around.<br />

Oscar is married to Lucinda (who may have a<br />

different view on him) and has two children<br />

Scarlett And Henry'<br />

Oscar started in the catering industry at an early age and developed a<br />

real passion and enthusiasm for fantastic flavours, ingredients and<br />

new cooking methods. He has worked with some of London’s best<br />

chefs and worked for Hotel Du Vin, Sticky Fingers & Fish works to<br />

name but a few.<br />

He was inspired by tasting the top quality food they served and<br />

admired their impeccably high standards which lead to a natural<br />

progression to start his own business at <strong>The</strong> Cheery Tree, Copthorne<br />

back in 2008, which he still runs successfully independently of<br />

Higareda Ltd.<br />

Higareda is not a huge company, it is a flexible, tight-knit catering<br />

team that is totally committed to making all occasions and events a<br />

complete success.<br />

Oscar and his team offer a simple, uncomplicated approach where<br />

everything revolves around the client. Whether you are looking for a<br />

sumptuous three-course dinner menu in one of our restaurants,<br />

hosting a BBQ party, drinks reception or corporate lunch, or you<br />

fancy something a little bit different for your wedding reception. You<br />

will not be disappointed.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Foggy Dessillas<br />

'A unique, confident and energetic individual who<br />

has a proven track record in multi site operations in<br />

the licensed trade for both food and drink.<br />

He is assertive, entrepreneurial, and able to produce<br />

profit without compromising standards and the<br />

guests’ experience.<br />

His real strength is in recognising new trends and<br />

motivating the right people to deliver the excellence<br />

and controls required to produce positive results’<br />

Foggy started of working in a bank – he quickly learnt that hospitality was<br />

the way forward for him and took his firs post as assistant manager of <strong>The</strong><br />

Top Rank Suite in Cardiff back in 1980. Foggy opened his first business at<br />

the ripe old age of 24 and has never looked back.<br />

He has since worked for all the major brewery brands over the years –<br />

Bass, Whitbread, Allied, and has been an area manager for some of the<br />

biggest brands. Toby Restaurants, (Bass) Brewers Fayre, (Whitbread)<br />

Premier Inns ( Whitbread), American <strong>The</strong>med Restaurants ( M&B) and<br />

Costa Coffee ( Whitbread)<br />

In 2001 Foggy opened his first tenancy with Young’s in London – <strong>The</strong><br />

Thatched House in Hammersmith and soon went on to open two further.<br />

<strong>The</strong> Old Anchor in Twickenham (Young’s) and <strong>The</strong> George Inn Old Oxted<br />

(Hall and Woodhouse)<br />

After a spell of travelling Foggy came back to the UK and joined Hall and<br />

Woodhouse as an area manager looking after an estate of 40 tenancies<br />

where he stayed for a further 6 years.<br />

Foggy was also the go to guy for new inductees into Hall and Woodhouse<br />

and still fulfils that role to this day.<br />

When Foggy left in May 2015 Hall and Woodhouse gave him an<br />

opportunity to put into practice what he has been preaching by going back<br />

into the tenanted model of business by taking on <strong>The</strong> Dragon, Colgate<br />

(Butcher Block concept) and <strong>The</strong> Tavern at Horley ( High Street Pub) with<br />

Oscar.<br />

A place to eat, drink and relax


Aspirations & Ambitions<br />

Introduction<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

We have two distinct motivations in taking on this new venture; one is<br />

purely creative whilst the other is to build on our successful Butcher Block<br />

Concept.<br />

On the creative side, <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> presents an almost blank canvas. It is a<br />

beautiful building in a prime position and whatever its past it deserves a<br />

brilliant future.<br />

Oscar & I have been in the catering business for most of our lives and there<br />

is no greater thrill than building a business from scratch, because a<br />

reflection of your own personality.<br />

Our objective is to offer exciting food and delicious drink efficiently in a<br />

great atmosphere to ‘many’ eager guests and the reward is to see them<br />

return time and time again.<br />

No matter how great our food or how cutting edge our drinks, nothing will<br />

give us greater satisfaction than to watch a local pick up a foaming pint and<br />

drift off into the gardens to watch life float by!<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is a great challenge; the alterations will be simple but<br />

crucial, as will our positioning in the market place.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is a ‘stand-alone’ destination food pub similar to the<br />

Dragon, Colgate or the Well Diggers, Low Heath Petworth however we will<br />

also specialise in event catering.<br />

I would like to beleive that we would have 5 pubs with this branding over<br />

the next 3 years.<br />

Key issues to tackle<br />

• Starting a business with little goodwill<br />

• Putting the location back on the map as a great food destination<br />

• Finding and keeping good loyal staff<br />

• Sourcing fabulous fresh local ingredients<br />

• Optimising the unique physical aspects of the building<br />

• Breaking even and then making a profit<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Goals<br />

Short term<br />

1. To meet the expectations outlined in our business plan, especially<br />

opening successfully on time and within budget.<br />

2. To get to know our competition better, to monitor their pricing and the<br />

deals they are offering.<br />

3. To re-vitalise our market analysis. Perhaps offer clients discount in<br />

return for detailed and objective criticism (Mystery Diner/Drinker).<br />

4. Cost reduction - find alternative suppliers to drive costs down, or<br />

negotiate better prices on proven volume.<br />

5. To develop a strong team to run the business<br />

6. To put ourselves firmly on the local map as a venue for food, drink and<br />

event catering.<br />

Long term<br />

To involve strategic planning at least 2 years ahead and require regular 3<br />

monthly meetings to ensure they are achieved.<br />

1. Debt Reduction - by prudent development of the business, sustained<br />

growth and ultimately ‘profit’.<br />

2. Guest Loyalty - to develop guest relations and maintain reputation to the<br />

point where we have a database of loyal followers, both locally and further<br />

afield who are interested in all our promotions, products and events.<br />

3. Employee Development - vital for retention and to maintain growth and<br />

success. This would involve training programmes, food and drink tasting,<br />

performance reviews, incentives and rewards.<br />

4. Expansion - if we are successful at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> and conditions are<br />

right then expansion of the concept would be crucial.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> Site<br />

Location<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>, Newpound Lane, Wisborough Green, Billingshurst RH14<br />

0EH<br />

Location is vital to any business. Even the most desirable location has to be<br />

accessible by road, foot, bike or even train.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> has traded successfully in the past and will do so once again<br />

and once again the majority of its guests will be from within a 30-minute<br />

drive radius and will arrive by car or foot.<br />

<strong>The</strong> car park will prove invaluable especially with a view to event catering<br />

in the future.<br />

Location Basics<br />

1. <strong>The</strong>re are 5 Mainline Railway Stations within 10 miles of <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>.<br />

Christ Hospital, Horsham, Billingshurst, Warnham, Littlehaven. London<br />

Terminal Victoria and London Bridge (City) are under 1 hour away.<br />

2. Air & seaports - Gatwick 40 minutes, Shoreham 40 mins, Newhaven 50<br />

mins, Heathrow 50 mins, Portsmouth 60 minutes Southampton 80<br />

minutes.<br />

3. Hotels - there are 6 hotels within 8 miles including Ghyll Manor &<br />

Gatton Park which is probably one of the best hotels on the Surrey/ West<br />

Sussex fringe<br />

4. <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is deep in West Sussex countryside in a forested country<br />

area of great beauty.<br />

<strong>The</strong> region is naturally very popular with walkers, cyclists, bird watchers,<br />

tourists and country lovers in general.<br />

<strong>The</strong>re are also 13 castles within 13 miles.<br />

Golfers can choose between Horsham, Cottesmore, Gatton Manor, Rusper,<br />

Ifield, Slinfold, Tilgate Forest, Wildwood, Pease Pottage and Gatwick<br />

Manor, all within the same radius.<br />

<strong>The</strong>re is also a good selection of local produce – notably organic veal &<br />

beef, free-range pork, ducks & Twineham Grange cheese.<br />

5. Horsham, Gatwick, Brighton and Hove City, Worthing, Chichester,<br />

Billingshurst, Guildford and Hayward’s Heath are all within 50 minutes’<br />

drive.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Strengths & Weaknesses<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is a striking building visually, so in essence we are being<br />

handed a relatively blank (health and safety compliant) canvas ready for<br />

putting our brand in, capable of seating up to 60 internally. It is of 16th<br />

Century construction with high ceilings and an amazing barn, which has<br />

been converted into a restaurant.<br />

Hall & Woodhouse have carried out a complete internal and external<br />

refurbishment over the past 18 months - though there would need to be a<br />

rebranding of the site as it has a ‘poor’ reputation within the community.<br />

<strong>The</strong> bar servery is relatively small for what should be a busy pub although<br />

that will be overcome with a little thought.<br />

<strong>The</strong> pub has 60 dining covers inside and the kitchen is perfectly adequate<br />

with a little tweaking and careful design.<br />

We would aim to accommodate ‘private/business’ or ‘family/small party’<br />

functions in areas that naturally define themselves - such as the ‘1666’<br />

room and the section behind the bar.<br />

It would be our intention to market these actively as comparatively private<br />

throughout the day for meetings, tastings and other small functions. <strong>The</strong><br />

‘unique nature’ of the guest space at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> would mean level of<br />

contract cleaning, to ensure it was at all times kept in the best possible<br />

condition.<br />

Outside, <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> benefits from gardens front & back with space for<br />

100+. <strong>The</strong> back garden could be reserved for casual dining seating 60,<br />

while the front (nearer the main road) can be used to continue the<br />

tradition of camping as the site has its own external showers and toilets.<br />

<strong>The</strong> large car park accommodates 50 cars.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> has an enviable position next to Fishers Farm, which<br />

reportedly has 50,000 visitors a year a real opportunity therefore to<br />

capitalise on the family eating market.<br />

Maintaining such a large external area will be expensive but should be<br />

more than adequately recompensed from May through to September on<br />

those lovely weekends in Sussex when the sun shines and the birds sing.<br />

It also has potential for event catering - a marquee on the grass for<br />

instance would create a perfect space for weddings and other large parties<br />

while allowing <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> to continue trading normally. <strong>The</strong>re is also a<br />

substantial case for the more permanent construction of a professional<br />

BBQ area to take pressure off the kitchen at peak times.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

A re-invention of the traditional pub


Local Market<br />

Local Demographics<br />

Type 3 (ACORN) inhabits the local area. Generally speaking, they are<br />

affluent, well educated professionals in senior management that commute<br />

to London (though the trend is for more and more to work from house via<br />

the internet).<br />

<strong>The</strong>y are aged 42- 59 but many are retired. <strong>The</strong>y live in spacious 4<br />

bedroom houses and travel mostly by car, having little or no mortgage;<br />

they pay council tax well above the national average. Interested in current<br />

affairs, they watch satellite TV and read the Telegraph, Times, or Guardian.<br />

<strong>The</strong>y love to eat out!<br />

Local Developments<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Estimated local population is around 3,000 and property prices in the area<br />

are buoyant. Generally, they are way above the national average and seem<br />

to be rising steadily.<br />

Most local residents who do not commute seem to be involved in<br />

accountancy, advertising, PR, graphics, marketing, IT, consultancy, health,<br />

teaching, recruitment, hospitality, agriculture or tourism.<br />

<strong>The</strong>re is no indication that they are suffering unduly through<br />

unemployment. Goverment statistics (Office for National Statistics (ONS)<br />

Norris) show unemployment in Horsham declining throughout 2014 to a<br />

low of less than 2% compared with 3.9% nationally.<br />

So a brief snapshot of potential customers would suggest there is more<br />

than average disposable wealth in the area, they are very mobile and they<br />

don’t need babysitters.<br />

<strong>The</strong>re are no planning applications that could affect trade to our<br />

knowledge. Hall & Woodhouse are themselves developing a fine dining<br />

pub - the Foresters at Kirdford may be redeveloped in the near future but<br />

at a distance of nearly 5 miles’ cross country we don’t consider it direct<br />

competition.<br />

<strong>The</strong>re are no significant events under threat or gaining in importance that<br />

we are aware of. As a stand-alone dining destination pub it will be very<br />

much up to us to create events and make them important via our<br />

marketing policies.<br />

in importance that we are aware of. As a stand-alone dining destination<br />

pub it will be very much up to us to create events and make them<br />

important via our marketing policies.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Competitors<br />

Main Competitors<br />

Our nearest competitors will be <strong>The</strong><br />

Well Diggers Arms (Slinfold),<br />

however we will receive competition<br />

from other pubs in the area.<br />

<strong>The</strong> Richard Onslow<br />

(Cranleigh)<br />

<strong>The</strong> Well Diggers Arms<br />

(Slinfold)<br />

<strong>The</strong> Sir Roger Tichborne<br />

(Alfold Bars)<br />

<strong>The</strong> Horse Guards<br />

(Tillington)<br />

<strong>The</strong> Three Crowns<br />

(Wisborough Green)<br />

<strong>The</strong> Hollist Arms<br />

(Loxwood)<br />

<strong>The</strong> Lickfold Inn<br />

(Lickfold)<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

How <strong>The</strong>y Position <strong>The</strong>mselves Online<br />

<strong>The</strong> Well Diggers (Low Heath Nr Petworth)<br />

<strong>The</strong> restaurant has large picture windows overlooking a beautiful copice<br />

and the rolling South Downs. We also have an open kitchen so the chefs at<br />

work can entertain guests. We have an intimate, private dining room which<br />

holds up to 10 people so is ideal for meetings, workshops, team building,<br />

and celebration meals.<br />

Our chefs are passionate about sourcing seasonal local produce wherever<br />

possible from O'Hagan's sausages with Hallgate Farm’s free range<br />

scrambled eggs, to John Murray's fabulous steaks, a fresh landed Dover<br />

Sole to the old Welldigger’s favourite of Oxtail. Finally a delicious display<br />

of desserts will be available on the deli counter for all to see and enjoy.<br />

<strong>The</strong> Sir Roger Tichbourne (Alfold Bars)<br />

<strong>The</strong> Sir Roger Tichborne established 1873, is the idyllic traditional<br />

countryside pub. Situated in the iconic Alfold Bars overlooking the open<br />

fields of northwest Sussex – no matter the English weather it’s the perfect<br />

spot for sitting out in the shade or making for a quick, cosy fireside retreat.<br />

With an excellent selection of freshly prepared food, beers, ales and wine<br />

we pride ourselves on the quality of our locally sourced produce, served in<br />

our warm, welcoming restaurant. We’re currently making some changes to<br />

the pub, now under new management – but don’t worry – it’ll be the same<br />

old Tich but with big improvements!<br />

<strong>The</strong> Horse Guards (Tillington)<br />

Settled in the sleepy village of Tillington, West Sussex, <strong>The</strong> Horse Guards<br />

Inn is a 350 year old pub in <strong>The</strong> South Downs National Park. With rolling<br />

views down the Rother Valley, the Horse Guards got its name in the 1840's,<br />

when part the household cavalry would frequent the Inn, while their horses<br />

rested on grass in the grounds of the Petworth Estate under the watchful<br />

eye of Lord Egremont.<br />

<strong>The</strong> pub is relaxed, friendly and informal with wooden tables and chairs,<br />

oak beams and stripped floorboards. In winter you can roast chestnuts<br />

foraged from Petworth Park on one of the open log fires, play board games<br />

at the bar and forget about outside with a warm glass of spiced cider.<br />

On sunnier days, enjoy the hidden garden slumped in deck chairs or on<br />

straw-bale seats or have lunch at shaded tables on benches covered with<br />

sheepskins, eating beside the herbs and vegetables you’ll find on your<br />

plate.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> Three Crowns (Wisborough Green)<br />

<strong>The</strong> Three Crowns is a cosy, family run home from home, a warm and<br />

welcoming village pub. With family in mind we welcome everyone with a<br />

smile and the taste of true Sussex. We are located in the quintessential<br />

English Village of Wisborough Green, a conservation area in the beautiful<br />

West Sussex countryside. We are on the famous A272 which borders the<br />

stunning landscape of the South Downs National Park.<br />

We take great pride in serving our guests with a selection of handpicked<br />

local ales and source as many of our ingredients for our menu from local<br />

farmers, butchers, bakers, fruit growers and even wine makers! Everyone<br />

is welcome at <strong>The</strong> Three Crowns be it for a coffee, a pint, glass of wine, bite<br />

to eat, meeting friends for lunch or celebrating a special occasion.<br />

<strong>The</strong> Hollist Arms (Loxwood)<br />

<strong>The</strong> Hollist Arms is a traditional countryside pub in the village of<br />

Lodsworth, set in the heart of the South Downs National Park. Our<br />

restaurant serves freshly made seasonal English and Continental food for<br />

lunch and dinner. We have a beer garden and public bar area offering<br />

beers, cask ales, wines, spirits and soft drinks, and a pub menu with our<br />

emphasis on quality and good value<br />

<strong>The</strong> Lickfold Inn (Lickfold)<br />

<strong>The</strong> restaurant is situated upstairs in the Lickfold’s beautiful dining room.<br />

With its Tudor features and exposed beams, it is the perfect place to savour<br />

and enjoy Tom and Graham’s fresh and original cuisine. <strong>The</strong> restaurant<br />

has been designed to create an elegant and relaxing atmosphere that is<br />

serious about the flavours and food served. Here we proudly offer the very<br />

best in food and drink along with a friendly, attentive and knowledgeable<br />

service.<br />

<strong>The</strong> Richard Onslow (Cranleigh)<br />

Sitting right on the High Street in Cranleigh, <strong>The</strong> Richard Onslow is a busy<br />

pub with great food, 10 beautiful bedrooms and is conveniently located<br />

near to Guildford. We have worked hard to retain the period features in<br />

this historic building and we hope that our modern and unfussy approach<br />

to decor, service and food will give you the perfect place to celebrate, spend<br />

time with friends or simply unwind with a coffee.<br />

We kick things off at 7am and 7.30am at weekends and will welcome you<br />

in for piping hot drinks from our professional barista coffee machine and<br />

the team are always on hand to make sure you start the day on the right<br />

track.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Competitor Analysis<br />

On a wet Wednesday in January our main competitor would probably be<br />

<strong>The</strong> Three Crowns (Wisborough Green) whilst on a balmy June evening<br />

‘<strong>The</strong> Hollist Arms’ (Loxwood) would probably be more important.<br />

Competition is a two edged sword. On the one hand we need alternatives to<br />

demonstrate how good we are, while on the other we need constant<br />

competition to keep us on our toes, to continually develop and improve our<br />

product.<br />

In terms of the nearest pub offering a similar product we have to look at<br />

‘<strong>The</strong> Richard Onslow’ (Cranleigh).<br />

This pub offers innovative contemporary European food in a relaxed<br />

atmosphere, but is essentially a town centre business. Gatton Manor is<br />

very expensive and very formal, a typical high-end hotel restaurant, which<br />

trades on a captive clientele.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> would offer a more reasonable and much more relaxed<br />

alternative.<br />

<strong>The</strong> Lickfold Inn (Lickfold) like <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is a stand-alone destinationdining<br />

pub - though it has moved away from its pub origins and is now<br />

almost exclusively a restaurant.<br />

Whilst good, I personally feel its food lacks any wow factor and it is here<br />

that I would expect <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> to excel.<br />

Because of its stand-alone location <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> would never be part of a<br />

‘circuit’. however, it’s prominence on the B211 would attract customers<br />

visiting the area and Guildford /Horsham in particular Fishers farm that<br />

attracts over 50,000 plus visitors every year other competitors in the<br />

vicinity to note our ‘offer’ and return for a drink or a meal.<br />

<strong>The</strong> most notable and attractive gap in the market is the ‘product point’<br />

below Gatton Manor and above other local pubs. Gatton Manor and <strong>The</strong><br />

Lickfold Inn have positioned themselves well on top of the local<br />

competition with average spends in the restaurant of over £60.00 per<br />

person.<br />

Event catering is equally premium priced with venue hire in excess of<br />

£3000 alone.<br />

Other pubs in the area offer good quality basic food with ordinary pub<br />

service. We would be aiming to occupy a niche above this where food is not<br />

only good but also is memorable and service is second to none.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Target Markets<br />

Overview<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will have the same target markets<br />

as the Dragon (just 12 miles away).<br />

No matter what the clientele was in the past we<br />

have to look at opening essentially with a ‘clean<br />

slate’.<br />

It’s been over 3 years since the pub last traded<br />

successfully. Old customers will obviously<br />

compare new and old regime but in general we<br />

will be starting afresh. – Although I don’t believe<br />

we can afford to get it wrong.<br />

Hopefully even the most diehard <strong>Bat</strong> & <strong>Ball</strong><br />

regulars will find something to like in our<br />

particular style - maybe even just the way we sell<br />

great beer.<br />

<strong>Business</strong> Type & Employment in the<br />

Local Area<br />

<strong>The</strong> predominant business type in the immediate<br />

area is agricultural. However, as <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is<br />

only 30 miles from Brighton, 6 miles from<br />

Horsham, 14 miles from Guildford and 40 miles<br />

from London an extensive range of businesses are<br />

based in the vicinity.<br />

<strong>The</strong> local population will be a range of<br />

businessman who commute to these financial ‘hot<br />

spots’, but also a number of retired people who<br />

have moved to the area.<br />

Our aim is to gain custom from businessmen<br />

staying in hotels nearby, such as ‘<strong>The</strong> Richard<br />

Onslow’. This will be achieved by advertising and<br />

by reputation reaching out towards greater<br />

London, Surrey and to Guildford.<br />

<strong>The</strong> dominance of agriculture as the main<br />

employment type is an advantage to the pub in<br />

terms of supplying good, local, fresh produce.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> Implications for the Target Market<br />

<strong>The</strong> initial aim for the pub is to re-establish a<br />

regular customer base.<br />

This will initially be the local community who<br />

have fallen out of love with the pub and are more<br />

than a little disgruntled with the recent changes –<br />

so a name change would be beneficial to the pub.<br />

However, as <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is so close to Guilford<br />

and Horsham, the target market is potentially<br />

huge.<br />

This will be of benefit to us as word of mouth and<br />

as <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> becomes an established good<br />

food country pub.<br />

Primary Targets<br />

• Local business people (corporate and small<br />

business) and workers from within a 5-10-mile<br />

radius.<br />

• Local residents from within a 15-mile radius.<br />

Aged 30+ but mostly empty nester’s (45+) and<br />

their friends - carnivorous with open minded<br />

vegetarians.<br />

• Shoppers travelling to and from Guildford,<br />

Horsham, Worthing and Brighton<br />

• Tourists<br />

• Females<br />

Secondary Targets<br />

• Families with a desire for good quality food or<br />

event catering.<br />

• Groups that want to be able to eat/celebrate<br />

together.<br />

A place to eat, drink and relax


Marketing<br />

Marketing Brand Strategy<br />

A lot of our marketing will be web based however our greatest asset will be<br />

recommendations through word and mouth.<br />

To develop an identity that is up to date whilst maintaining our core values<br />

and creating uniformity amongst all menus and printed material.<br />

• Review<br />

• Logo<br />

• Typeface<br />

• Menu Presentation<br />

• Menu Layout<br />

• Language<br />

Direct Marketing Strategy<br />

To add to a database of over 1000 customers already created by the<br />

Dragon, using a ‘comment’ card for customers to provide relevant<br />

personal/business information that can be used to send out timely<br />

promotional messages and communications to ensure <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will<br />

be kept in the mind of its customers in order to stimulate repeat business/<br />

loyalty.<br />

Action<br />

• Design and print comment card - similar to <strong>The</strong> Dragon<br />

• Develop <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> website/Facebook page as marketing tools<br />

linked to the Dragon<br />

• Finalise all menus - update daily specials menu on site<br />

• Expand web driven database<br />

• Send monthly e-shots with information about menus, recipes,<br />

promotions, competitions etc.<br />

• All promotional material to be web driven to direct customers to the<br />

regularly changing menu<br />

• Include form on website for catering / food product enquiries<br />

• Search engine optimisation<br />

Promotional Strategy<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

To develop and increase business from local, visiting and passing trade by<br />

creating a series of promotional activities targeting each market segment.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Tourists/Passing Shoppers<br />

To increase custom during traditionally quiet afternoon periods (10am-12<br />

noon, 3-5pm)<br />

• Press release to announce special afternoon offers<br />

• Local hotel concierges to be encouraged to visit and to be updated with<br />

menus and information to pass on to hotel guests<br />

• Local tour groups to be updated equally<br />

• Invite members of all local tourist offices to a familiarisation visitequally<br />

chambers of commerce, round tables and golf club secretaries.<br />

Local <strong>Business</strong>es and Workers<br />

Core source of lunch time, afternoon drink and early dining<br />

• Access potential customers (via flyer/ business card drop, visits to<br />

businesses and shops, local trading associations, receptionists and shop<br />

workers).<br />

• Develop village card with incentive to instill loyalty and encourage<br />

lunch business and after work drinking<br />

• Package meals - 2 courses and a glass of wine £10.00 before 7pm or<br />

bottle of wine and ‘picnic’ plate £15.00 before 7pm<br />

Families<br />

To target families for day and early dining by providing suitable food for<br />

healthy young children.<br />

• Highlight the fact that children dine half price<br />

• Provide a range of good healthy drinks for children<br />

• Involve children in plants and animals in and around the pub.<br />

Groups<br />

Develop menus for groups/lunch clubs, round tables, Rotarians, WI etc<br />

• Mail menus/offers to tour operators<br />

• Ensure all local companies and clubs have them<br />

• Cross - sell reference on main menus<br />

• Highlight the exclusivity - restaurant within restaurant - exclusive<br />

lunches, dinners, celebrations<br />

• Contact all relevant guides<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Event Catering Strategy<br />

To build awareness amongst target audience that <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> provides<br />

outside catering by developing an informative flyer.<br />

Target Market<br />

Sussex/Surrey residents ABC1 and businesses<br />

• Weddings/Christenings/Funerals<br />

• Birthdays<br />

• Picnics<br />

• Corporate Days and days out<br />

Local Community<br />

To re-introduce <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> to the local market<br />

• Approach local organisations, businesses and trade associations to hold<br />

gatherings/events at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Advertising Strategy<br />

To reeducate the local market about the new food and drink offer at <strong>The</strong><br />

<strong>Bat</strong> & <strong>Ball</strong> using our new campaign message in the appropriate media.<br />

(Messaging: ‘Contemporary food in the heart of the countryside’)<br />

• Public Relations<br />

• Advertise in local newspapers and magazines<br />

• Advertise in official tourist publications<br />

PR Strategy<br />

Create a series of targeted press releases to keep <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> in the news<br />

and to convey the right messages e.g.<br />

• ‘Organic cocktails., good healthy fun’<br />

• ‘Beer helps lose weight’<br />

• ‘<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> celebrates National Hunt Week’<br />

• Optimise opportunities to represent <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> on local towns web<br />

directories and guide books.<br />

Actions<br />

• Develop a press pack<br />

• Organise a press launch<br />

• Develop a series of news worthy press releases<br />

• Target local press and national life style press<br />

• Target directories - printed and online eg Pub Guides<br />

• Liaise with all press enquiries, supply relevant info etc<br />

A re-invention of the traditional pub


<strong>The</strong> Offer<br />

<strong>The</strong> Current Offer<br />

<strong>The</strong> current offer is food driven to the extent that beer drinkers are<br />

discriminated against. <strong>The</strong> food however is more ‘High Brow’ than<br />

‘Destination’. So the offer fails as it does not satisfy a ‘Market’!<br />

Our <strong>Plan</strong> for the Future<br />

‘<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>’ a contemporary country pub/restaurant, in a classical<br />

setting.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>’s innovative modem English cuisine will only be matched by<br />

it’s beautiful location. We will attract a loyal band of guests who will love<br />

our unique style.<br />

<strong>The</strong> imaginative and carefully crafted wine list will offer fabulous<br />

affordable wines chosen from small, individual producers that perfectly<br />

complement our food offer.<br />

Add the talent of Oscar for sourcing and cooking great local and seasonal<br />

ingredients, the enthusiasm and knowledge of our front of house, and we<br />

have the recipe for an unforgettable dining experience.. Just want a beer?<br />

What could be better than a fresh pint of Tanglefoot.<br />

What sort of pub is <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>?<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Well, to be succinct it is a contemporary English pub with a lot of Mexican<br />

and European influences, serving fantastic innovative food and drink in a<br />

smart, welcoming environment. <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will be a focal point for<br />

miles around for all that is best in the catering industry.<br />

It will attract catering students (NVQ) from City College Brighton and<br />

Crawley and the Hospitality and Management department at Surrey<br />

University Guildford.<br />

Its clientele will be sophisticated, intelligent and discerning. Mainly aged<br />

42 and over but with a good smattering of young professionals in the 30-45<br />

bracket.<br />

Drinks will be distinguished by the standard of service and quality of<br />

choice. Great prominence will be put on the integrity of glassware and how<br />

it is maintained. Beers will be carefully looked after and served at the right<br />

temperature and varieties will change along with the season. Wines will be<br />

carefully selected with the current menu in mind and all staff will be<br />

expected to attend regular wine and beer tasting.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> food offer<br />

We are a relaxed, independent English Country Pub and kitchen offering<br />

fresh, homemade, full flavoured food in reasonably informal surroundings.<br />

Oscar has put a few food ideas together below to show the direction we are<br />

going in. Ultimately our Head chef will decide the exact constituents.<br />

We currently have feelers out for 3 exciting local head chefs - but obviously<br />

cannot pursue these until we have the contract.<br />

<strong>The</strong> Butchers Block<br />

However our speciality is serving great meat.<br />

Dishes are carefully planned to make sure all the ingredients complement<br />

each other perfectly.<br />

All our food is freshly prepared on the premises, using locally sourced<br />

ingredients where possible.<br />

Our steaks have been<br />

matured for at least 21<br />

days – all our meats are<br />

supplied by Tom Hixton<br />

of Smithfield Market who<br />

work directly with the<br />

best farmers, producers<br />

and gauchos across the<br />

UK and the rest of the<br />

world.<br />

You choose your cut, size<br />

and how you’d like it<br />

cooked, from our<br />

Butcher’s Block, and we’ll<br />

do the rest. You can also<br />

have your steak cooked in<br />

our secret glaze, or just as<br />

it comes, the choice is<br />

yours.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Draft Menu<br />

All food and food products sold at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will be ultimately decided<br />

by our Head Chef.<br />

Our direction to him or her will be along these lines:<br />

All food purchased to be local and seasonal. Free range and Organic where<br />

ever possible.<br />

• Full traceability essential<br />

• Every menu to include one vegetarian on each course<br />

• Special diets especially coeliacs to be catered for<br />

• Specific delivery times for all dishes to be agreed<br />

• No microwaves to be used in the kitchen<br />

• Freezers only to be used for ice creams, sorbets and emergencies (if<br />

possible)<br />

• <strong>The</strong>re will be a basic seasonal menu format changing every 3 months<br />

with ‘specials’ changing daily reflecting the weather and calendar<br />

events.<br />

Wines<br />

We have an extensive list<br />

of approximately 50<br />

wines. We have wines<br />

from all over the world<br />

which range from simple<br />

but excellent Vin de Pays<br />

with a good showing from<br />

Italy, to top class<br />

Burgundy and Bordeaux.<br />

<strong>The</strong>re are also some<br />

classic dessert wines,<br />

Ports and Sherries.<br />

Sparkling wines are<br />

generally from France.<br />

<strong>The</strong>re will also be a<br />

special reserved wine<br />

cabinet which will be<br />

branded ‘Oscars Tipple’<br />

<strong>The</strong> idea behind this is go<br />

for some exclusive<br />

expensive wines which<br />

will allow guests to<br />

purchase great wines that<br />

they would not generally<br />

buy and only charged a<br />

corkage – typically £20.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Beers & Cider<br />

We will stock all beers and ales from Hall & Woodhouse and serve our ales<br />

directly from the cask.<br />

We also have a selection of bottled beers from Badger Beers, we also serve<br />

Draught Guinness, Peroni, Amstel, Stowford Press Cider & a local guest ale<br />

Spirits.<br />

As well as over 20 Malt Whiskies we have a good range of Cognac,<br />

Armagnac, Calvados and Grappa, Local Craft Gins & Vodkas.<br />

Soft Drinks<br />

We stock a good selection of pure fruit juices, Fentimans Botanicals, Bottle<br />

Green, fresh squeezed lime and soda and lemonade and of course Crabbies<br />

Ginger Beer.<br />

Product range<br />

1. 3 cask Ales – One Craft Beer.<br />

2. Pub Classic food & Daily Specials & homemade Bread.<br />

3. High end Set Lunch, a la carte & tasting Menus. Vegetarians and Special<br />

Diets catered for. Remember if the vegetarian of the party is happy<br />

everyone will be happy.<br />

4. Morning coffees & Sunday Lunch.<br />

5. Event and Corporate Catering.<br />

6. Calendar Promotions and Charity events.<br />

7. Own Brand Products for sale in house and on our website.<br />

8. <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Recipe Book. (One day)<br />

9. Local and seasonal vegetables and fruits - Sussex and English<br />

artisan cheeses.<br />

Pricing<br />

You will see detailed examples of our pricing in the sample menus.<br />

Essentially we’ll be looking for an average spend of £20 at lunch and £30<br />

in the evening.<br />

Menus<br />

Set Lunch/Sunday Lunch<br />

Pub Classics<br />

Early Evening<br />

Dinner<br />

Event Catering<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Weddings<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> is the ideal place to hold your<br />

wedding party and is available for both small<br />

intimate wedding receptions and more<br />

elaborate ones. <strong>The</strong> Pub consists of several<br />

areas including, restaurant, front and side<br />

bars, several private dining areas, patio, front<br />

and back gardens which can be hired<br />

separately.<br />

We can also supply varying sized Marquees<br />

for the gardens.<br />

<strong>The</strong>re is St Peter ad Vincula church two<br />

minutes’ drive from the pub as well as a good<br />

selection on venues at which to hold your<br />

ceremony in nearby Horsham.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Event Catering<br />

Why <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>?<br />

It’s simply our passion for food, drink and<br />

parties.<br />

We aim to indulge your foodie desires,<br />

providing an extravaganza of food that<br />

reflects your individual personality and taste.<br />

Imaginative menus and exquisite<br />

presentation ensure your next event will be a<br />

celebration to remember!<br />

Our private functions have ranged from<br />

elaborate weddings and other family affairs<br />

through to dinner parties, cocktail buffets,<br />

children’s parties and receptions.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Team has always had a strong<br />

desire to succeed, using the freshest<br />

ingredients in the simplest ways. Creating<br />

food that looks good tastes fantastic and<br />

leaves you wanting more.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Customer Service<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> service style will be friendly and<br />

efficient with a firm foundation in ‘old’ values. Staffing<br />

levels will reflect this - most of our guests will be 45+<br />

so every effort will be made to make them feel at ease.<br />

<strong>The</strong>re will be no fixed policy on service, if guests wish<br />

to be served at table with drinks they can.<br />

If they prefer they can be served at the bar in the<br />

normal fashion.<br />

Food ordering will be done at table and relayed to the<br />

kitchen via EPOS machines.<br />

Once guests have ordered their meal, drinks will be<br />

served immediately. Next, bread, butter, oil, and then<br />

starters followed by mains.<br />

Back up orders for drinks will be taken throughout the<br />

meal.<br />

After mains have been served a fresh order will be<br />

taken for cheese, desserts, coffees/teas and liqueurs.<br />

<strong>The</strong> Bill will be presented to the person who requests<br />

it. 10% service charge may be added to parties of 6 or<br />

more.<br />

As far as is possible guests will be left to enjoy each<br />

other’s company as much as possible, drinks will be<br />

topped up but not continually.<br />

Water will be supplied in jugs with ice as a matter of<br />

course.<br />

Carbonated water will be available to purchase. Guest<br />

feedback will be actively encouraged and some will be<br />

asked to return as ‘mystery diners’.<br />

Front of house staff will not be supplied with a set<br />

uniform but high standards of appearance and<br />

personal hygiene will be expected at all times.<br />

Chefs will wear standard chef’s whites and again will be<br />

expected to maintain a high level of personal hygiene.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Facilities<br />

<strong>The</strong> most important facility at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will be the gardens. On<br />

Sunny days it can more than double seating capacity and for Event<br />

Catering it will prove invaluable at all times of year though quite naturally<br />

most of all during the period from May to September.<br />

As mentioned previously the intrinsic layout of the pub menus we have<br />

areas that could seat private parties of up to 300 people. <strong>The</strong>se will be<br />

much in demand for corporate and charitable settings, seminars, lunches<br />

and dinners plus of course special family occasions.<br />

<strong>The</strong>re will be one disabled toilet.<br />

Entertainment/events<br />

As a general rule the majority of entertainment and events will revolve<br />

specifically around food and drink. With that in mind here is a list of some<br />

of the things we are planning to do.<br />

Bums Night<br />

Valentines<br />

Easter<br />

Mothers/Fathers Day<br />

Glorious 12th<br />

Goodwood and Gold Cup spectaculars<br />

Halloween<br />

Guy Fawkes<br />

Beaujolais Day<br />

Christmas<br />

New Years Eve<br />

Regular Farmers Markets<br />

Wine Tasting/Appreciation<br />

Tasting Menu Evenings<br />

Cookery Demonstrations<br />

Charity Events<br />

Dining Club Evenings<br />

Cheese Tasting<br />

Pudding Club<br />

Champagne Tasting<br />

Beer Tasting<br />

Fish and Game Days<br />

Meet the producer evenings<br />

Lunch Clubs / Supper Club / Round Table / Lions / Rotary<br />

A re-invention of the traditional pub


Staffing<br />

Staffing Levels<br />

Staffing levels will ultimately be<br />

determined by turnover. Given the<br />

size of the kitchen and our initial<br />

potential turnover the brigade will be<br />

5-6 at peak times (including KP’s).<br />

On the floor I would expect 1 waiter/<br />

waitress to service a maximum of 15<br />

guests so normal staffing will be 3-5<br />

with 2 more staff serving drinks and<br />

beverages to bar guests and waiting<br />

staff.<br />

Levels would vary throughout the day<br />

Monday to Friday, peaking between<br />

12 and 2pm then again between 7 and<br />

9.30pm, weekends would run full tilt<br />

12pm - 10pm.<br />

We would cover initially 3 floor staff.<br />

We’d also be looking at reliable<br />

provision for maintenance and<br />

cleanliness of the fabric of the<br />

building and grounds.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Standards<br />

Standards will be maintained by<br />

implementing the training practices<br />

and policies shown below:<br />

• Staff Training Practices<br />

• Customer Service Policy<br />

• Equal Opportunities Policy<br />

• <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Environmental<br />

Policy Statement<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Training Practices & Policies<br />

Staff Training Practices<br />

<strong>The</strong>re is a legal obligation to provide information and training for health<br />

and safety to all employees who need it, including our full time staff, new<br />

recruits and part-timers.<br />

Temporary staff, contractors and other visitors should also be given the<br />

information they need to conduct their work in a safe and healthy way.<br />

Time and effort we spend on training will have many benefits; these<br />

include:<br />

Saving time and money: less cost and time wasted in: - sickness absence,<br />

compensation claims, damage to equipment and premises, lost working<br />

time.<br />

Improving staff morale and feelings of security: this can lead to improved:<br />

- service, commitment, motivation.<br />

What is meant by training?<br />

‘Training’ means giving people the information they need to work safely<br />

and efficiently when they need it, in a form they can understand.<br />

It does not mean carrying out formal ‘classroom’ sessions or sending staff<br />

on courses and seminars, although we may choose to supplement basic<br />

training by these methods.<br />

Health and safety training can be easy and inexpensive to provide,<br />

particularly if combined with other training.<br />

We are not required to turn all our staff into safety officers; we just have to<br />

ensure they have sufficient knowledge to be able to work in a safe, healthy<br />

and creative way.<br />

Staff undertaking different jobs will have different needs. It is not<br />

necessary to train everyone to the safe level.<br />

For many, a brief induction talk with a simple list of do’s and don’ts may be<br />

sufficient.<br />

Those working in more dangerous areas, for example operating kitchen<br />

equipment or using cleaning chemicals, may require more detailed<br />

information.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Shift Leaders will need a wider range of training. Some<br />

staff, such as our head chef, have been recruited because<br />

of their prior training and experience.<br />

This is taken into account when planning training. <strong>The</strong><br />

Head Chef would normally only need an initial<br />

assessment to check his/her understanding, along with<br />

information on situations relevant to our particular<br />

premises.<br />

When does our training start?<br />

Induction<br />

Health and safety is part of the induction for all staff. It is<br />

important to remember, however, that staff settling into a<br />

new job do not ‘take in’ a lot at this stage. Information is<br />

kept short and simple and reinforced later.<br />

Reinforcement<br />

Regular short sessions of 10 minutes or so are probably<br />

the best way of ensuring information is understood and<br />

remembered. Introduce topics when staff are using new<br />

equipment or undertaking new jobs so they can<br />

immediately apply what they are being told.<br />

Manufacturer’s manuals and installation/maintenance<br />

details can be useful sources of information on<br />

equipment.<br />

Ongoing<br />

When further training is given will depend on the<br />

individual and their job. We will consider the tasks we<br />

want the individual to perform, assess their abilities, and<br />

then think about the information they will need to work<br />

safely. This will be particularly relevant for changes of<br />

menu, work methods, equipment or ingredients used.<br />

Health and Safety training<br />

<strong>The</strong> outline given below divides a suggested training<br />

programme into two: section 1 for all staff and section 2<br />

for managers and supervisors. In the main, contractors<br />

and other visitors should be made aware of any points<br />

which relate to the areas where they will be working.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

All staff<br />

General introduction<br />

Explain your overall approach and<br />

commitment to managing health and safety,<br />

including establishing and maintaining good<br />

health and safety standards. Where<br />

applicable, explain the role of safety<br />

representatives and committees. Remind all<br />

employees that while at work they have a<br />

legal duty to take reasonable care of the<br />

health and safety of themselves, their<br />

colleagues and others with whom they come<br />

in contact and to co-operate with their<br />

employer in complying with health and<br />

safety requirements.<br />

Key areas<br />

Slips, trips and falls give rise to a third of all<br />

reported accidents in catering premises.<br />

What information can you give to help<br />

prevent this happening in your<br />

establishment? Consider floor-cleaning,<br />

procedures to clean up spillages, and<br />

appropriate footwear. Contact with hot<br />

surfaces or harmful substances lead to 16% of<br />

reported accidents.<br />

Consider what causes burns and scalds.<br />

Cover: the safe use of oven cloths - keep<br />

them dry and in good condition; safety with<br />

hot fat and the safe use of steamers. Many<br />

cleaning agents can cause bad burns, eyes are<br />

particularly at risk. What information do you<br />

need to provide?<br />

Being struck by an object accounts for a<br />

further 12% of reported accidents.<br />

Knives are the biggest hazard. Consider their<br />

safe use: keep them sharp and clean and<br />

always.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

What other problems do we have?<br />

Be aware of the dangers associated with handling<br />

heavy and awkward loads, including cuts caused by<br />

sharp edges. Do staff know how to lift properly?,<br />

more importantly, when not to even try to lift? Are<br />

they aware of available equipment, such as trolleys,<br />

and when to use it? Consider equipment hazards.<br />

Again, clear instructions on what not to do can often<br />

prevent serious harm e.g. ‘if the equipment doesn’t<br />

work, switch it off and report it to your supervisor’.<br />

How are other hazards controlled in our premises,<br />

for example: cleaning routines, clear walkways and<br />

one-way systems, lifting equipment, and protective<br />

clothing.<br />

Workers, particularly the young, should be made<br />

aware of the dangers of horseplay.<br />

Remind staff of the duty to report accidents (even<br />

minor ones) to a supervisor and procedures for<br />

doing this.<br />

Staff should also be asked to report near misses,<br />

hazards, health and safety defects, maintenance<br />

requirements and faults. Knowledge of the 11 core<br />

allergens & how they affect our food & drink is vital.<br />

Consider safe working practices as they apply to the<br />

employee’s job, including how to carry out tasks<br />

safely. Cover personal safety in areas such as<br />

footwear, protective clothing, dress, jewellery and<br />

hair.<br />

<strong>The</strong> reasons for any instruction need to be<br />

explained. If you don’t do this, employees may<br />

develop their own working practices without<br />

appreciating that in so doing, they could be putting<br />

themselves and/or others at risk.<br />

Where applicable, safety representatives should be<br />

consulted about health and safety training.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Managers and supervisors<br />

Managers and supervisors are responsible for the training of staff under<br />

their control and should be aware of the points above. <strong>The</strong>y are key people<br />

who must ensure the business operates to high health and safety<br />

standards. <strong>The</strong>y will need training with updating where necessary, to<br />

ensure that they understand their legal responsibilities and roles, are<br />

implementing good practice and ensure the following:<br />

Staff<br />

• Staff are properly trained to work safely and are adequately supervised.<br />

• <strong>The</strong>y act quickly and correctly if they notice any staff creating a hazard<br />

to themselves or others.<br />

• <strong>The</strong>y take particular care with young and inexperienced staff.<br />

Equipment<br />

• Equipment is in safe working order and is being correctly used, cleaned,<br />

maintained and stored.<br />

• Staff are trained in the correct use and cleaning of equipment before<br />

they are allowed to use it.<br />

Products and procedures<br />

Products are being correctly handled and safe procedures followed, for<br />

example:<br />

• lifting and handling;cleaning, including proper isolation of equipment,<br />

safe use of chemicals; and use of protective clothing and equipment<br />

such as gloves and goggles.<br />

Buildings<br />

Cleaning and maintenance procedures are followed as laid down.<br />

Damaged or broken items are not causing a risk.<br />

Hazards are reported and dealt with by a competent person.<br />

In addition, they will need to know about:<br />

• Monitoring health and safety standards eg carrying out safety<br />

inspections<br />

• Accident reporting and compiling the required forms<br />

• Implementing effective accident investigation procedures for dealing<br />

with reported health and safety problems, dealing with contractors and<br />

visitors, dealing with emergency situations, first-aid and dealing with<br />

staff/customer illness<br />

• Hazard identification and risk assessment<br />

Training of supervisors will obviously need to be related to the spread of<br />

responsibilities in our business.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Customer Service Policy<br />

• Provide a service which is efficient,<br />

enthusiastic, helpful and responsive to the<br />

needs of <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

• Provide the fullest possible food service at<br />

all times, within the constraints of<br />

available resources<br />

• Create a pleasant and productive<br />

environment in which to work<br />

• Make available menus and promotional<br />

ideas appropriate to our needs<br />

• Train and develop our staff so that they<br />

continue to provide a quality service<br />

• Use the information gathered from our<br />

'Are we getting it right?' complaints and<br />

suggestions scheme, and user surveys to<br />

help us improve menu choice<br />

• Publicise service standards for key areas<br />

of our operations and publicise our<br />

performance against them every six<br />

months<br />

• Publicise our range of services,<br />

regulations and opening hours, and keep<br />

H & W informed of any changes in these.<br />

We recognise that quality services can only<br />

be achieved in partnership with our staff and<br />

customers.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Equal Opportunities Policy<br />

Statement of policy<br />

<strong>The</strong> aim of this policy is to communicate the commitment of the Directors<br />

of <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong>.<br />

It is our policy to provide employment equality to all, irrespective of:<br />

• Gender, including gender reassignment<br />

• Marital or civil partnership status<br />

• Having or not having dependants<br />

• Religious belief or political opinion<br />

• Race (including colour, nationality, ethnic or national origins, being an<br />

Irish Traveller)<br />

• Disability<br />

• Sexual orientation<br />

• Age<br />

We are opposed to all forms of unlawful and unfair discrimination. All job<br />

applicants, employees and others who work for us will be treated fairly and<br />

will not be discriminated against on any of the above grounds. Decisions<br />

about recruitment and selection, promotion, training or any other benefit<br />

will be made objectively and without unlawful discrimination.<br />

We recognise that the provision of equal opportunities in the workplace is<br />

not only good management practice; it also makes sound business sense.<br />

Our equal opportunities policy will help all those who work for us to<br />

develop their full potential and the talents and resources of the workforce<br />

will be utilised fully to maximise the efficiency of the organisation.<br />

2 Scope of Policy<br />

<strong>The</strong> Equal Opportunities policy applies to all those who work for (or apply<br />

to work for) the organisation, including:<br />

• Job applicants and potential applicants<br />

• Employees<br />

• Contract workers<br />

• Agency workers<br />

• Trainee workers and students on work experience or placements<br />

• Volunteer workers<br />

• Former employees<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

3 Equality commitments<br />

We are committed to:<br />

• Promoting equality of opportunity for all persons<br />

• Promoting a good and harmonious working environment in which all<br />

persons are treated with respect<br />

• Preventing occurrences of unlawful direct discrimination, indirect<br />

discrimination, harassment and victimisation<br />

• Fulfilling all our legal obligations under the equality legislation and<br />

associated codes of practice<br />

• Complying with our own equal opportunities policy and associated<br />

policies<br />

• Taking lawful affirmative or positive action, where appropriate<br />

• Regarding all breaches of equal opportunities policy as misconduct<br />

which could lead to disciplinary proceedings.<br />

This policy is fully supported by senior management<br />

4 Implementation<br />

<strong>The</strong> directors have specific responsibility for the effective implementation<br />

of this policy. Each director, head chef, manager and supervisor also has<br />

responsibilities and we expect all our employees to abide by the policy and<br />

help create the equality environment which is its objective. In order to<br />

implement this policy, we shall:<br />

• Communicate the policy to employees, job applicants and relevant<br />

others (such as contract or agency workers)<br />

• Incorporate specific and appropriate duties in respect of implementing<br />

the equal opportunities policy into job descriptions and work objectives<br />

of all staff<br />

• Provide equality training and guidance as appropriate, including<br />

training on induction and management courses.<br />

• Ensure that those who are involved in assessing candidates for<br />

recruitment or promotion will be trained in non-discriminatory<br />

selection techniques<br />

• Incorporate equal opportunities notices into general communications<br />

practices (eg, staff newsletters, intranet)<br />

• Obtain commitments from other persons or organisations such as<br />

subcontractors or agencies that they too will comply with the policy in<br />

their dealings with our organisation and our workforce<br />

• Ensure that adequate resources are made available to fulfil the<br />

objectives of the policy<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

5 Monitoring and review<br />

We will establish appropriate information and<br />

monitoring systems to assist the effective<br />

implementation of our equal opportunities policy. <strong>The</strong><br />

effectiveness of our equal opportunities policy will be<br />

reviewed regularly [at least annually] and action taken<br />

as necessary. For example, where monitoring identifies<br />

an under-representation of a particular group or<br />

groups, we shall develop an action plan to address the<br />

imbalance<br />

6 Complaints<br />

Employees who believe that they have suffered any<br />

form of discrimination, harassment or victimisation<br />

are entitled to raise the matter through the agreed<br />

procedures. A copy of these procedures is available<br />

from Foggy Dessillas. All complaints of discrimination<br />

will be dealt with seriously, promptly and<br />

confidentially. In addition to our internal procedures,<br />

employees have the right to pursue complaints of<br />

discrimination to an industrial tribunal or the Fair<br />

Employment Tribunal under the following antidiscrimination<br />

legislation:<br />

• Sex Discrimination Order 1976, as amended<br />

• Disability Discrimination Act 1995, Grievance<br />

Procedures<br />

• Race Relations Act 1997, as amended<br />

• Employment Equality (Sexual Orientation)<br />

Regulations 2003<br />

• Fair Employment and Treatment 1998, as amended<br />

• Employment Equality (Age) Regulations 2006<br />

• Equal Pay Act 1970, as amended<br />

However, employees wishing to make a complaint to a<br />

tribunal will normally be required to raise their<br />

complaint under our internal grievance procedures<br />

first. Every effort will be made to ensure that<br />

employees who make complaints will not be<br />

victimised. Any complaint of victimisation will be dealt<br />

with seriously, promptly and confidentially.<br />

Victimisation will result in disciplinary action and may<br />

warrant dismissal.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Environmental Policy<br />

Statement<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> accepts responsibility for the<br />

harmful effects its operations have on both<br />

the local and global environment and is<br />

committed to reducing them.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will measure its impact on the<br />

environment and set targets for ongoing<br />

improvement.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will comply with all relevant<br />

environmental legislation.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will implement a training<br />

program for its staff to raise awareness of<br />

environmental issues and enlist their support<br />

in improving the Company’s performance.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> will encourage the adoption of<br />

similar principles by its suppliers.<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Conclusions<br />

We see <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> project as a unique opportunity to<br />

harness the individual talents within our family.<br />

Having been involved for so long in running pubs and<br />

restaurants it has become second nature to us, we want to<br />

bring a breath of fresh air to the countryside.<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> won’t simply be a pub with good ale and great<br />

grub, it’ll also be a beacon and template for the future of<br />

formal eating and drinking.<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Welcome to the Butcher Block<br />

“A re-invention of the traditional pub - A place to eat, drink<br />

and relax”<br />

We are proud to share fantastic local produce and feature the<br />

best seasonal ingredients throughout our menu.<br />

Alongside our focus on quality local steak prepared on our<br />

custom Robatta char grill, Oscar’s menu combines a wide<br />

selection of British dishes to share or indulge in.<br />

A place to eat, drink and relax


Finances<br />

Year 1 Profit & Loss<br />

Higareda Ltd<br />

<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

<strong>Bat</strong> and <strong>Ball</strong><br />

Projected Profit & Loss Account (Ex. Vat)<br />

30 September 2017<br />

Inc Vat @ 20 % 100.00% Budget<br />

Sales<br />

Bar 5077<br />

Mix<br />

40.00% 220,000<br />

Food 7615 60.00% 330,000<br />

Machines 0 0.00% 0<br />

Turnover 12,692 549,999<br />

Gross Profits On Sales<br />

C<br />

Bar 59.00% 129,800<br />

Food 63.00% ` 207,900<br />

Accom 95.00% 0<br />

Functions 100.00% 0<br />

Machines 0<br />

Other Income<br />

Gross Profit 61.40% 337,699<br />

Less Promotional Costs<br />

Live Music 0<br />

Sky Tv 0<br />

Security 0<br />

Pool Table Rent 0<br />

Customers Drinks 0<br />

Booking Commissions 0<br />

Marketing 0<br />

Advertising 1,260 1,260<br />

336,439<br />

Permanent Wages 36.00% 198,000<br />

Directos Salary 0.00% 0 198,000<br />

Staff Training 0<br />

Staff Refreshment 1,980 199,980<br />

Less Expenses<br />

%<br />

Turnover<br />

Rent 5.45% 30,000<br />

Rent Abated 0.00% - 30,000<br />

Service Charge -<br />

Dilapidations Charge -<br />

Fixtures & Fittings Rental - 30,000<br />

<strong>Business</strong> Rates 11,319<br />

Water Rates 2,100 13,419<br />

Insurance 3,150 46569<br />

Electricity 8,400<br />

Gas 6,300<br />

Heating Fuels 515 15215<br />

136,460<br />

Telephone 1,050<br />

Print,Post & Stationery 1,260<br />

Stocktaking 1,890<br />

Paye Bureau -<br />

Accountancy 5,460<br />

Tax Work -<br />

Legal Fees & Licenses 630 10290<br />

Cleaning Materials 5,460<br />

Cleaners -<br />

Laundry -<br />

Motor Expenses -<br />

Car Lease -<br />

Hire Of Equipment 1,701<br />

Sundry Repairs 7,875<br />

Sundry Renewals 7,875 15,750<br />

Refuse Charges 3,150<br />

Weekly Trade Expenses 2,310 28371<br />

Bank Charges 1,260<br />

Credit Card Charges 3,520<br />

Overdraft Interest -<br />

Brewery Loan Interest 3,538<br />

8318 108,762<br />

Net Profit 27,698<br />

Less F&F Loan Capital Repaid 57,493 44280 12507<br />

Loan Capital Repaid 0 0 0<br />

Less Capital Expenditure 0 12,507<br />

15,191<br />

Less Tax Provision Estimated 0<br />

Distrubutable Surplus 15,191<br />

Personal Drawing 0<br />

Houekeeping 0<br />

Private Cheques 0<br />

0<br />

15,191<br />

Add Opening Bank Balance 0<br />

Projected Closing Bank Balance 15,191<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Year 1 Cash Flow Projections<br />

Higareda Ltd<br />

Monthly Cash Flows<br />

Including Vat<br />

30 September 2017<br />

<strong>Bat</strong> and <strong>Ball</strong><br />

Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Total<br />

Incomes<br />

Bar 22,422 21,698 22,422 22,422 20,252 22,422 21,698 22,422 21,698 22,422 22,422 21,698 264,000 Bar<br />

Food 33,633 32,548 33,633 33,633 30,378 33,633 32,548 33,633 32,548 33,633 33,633 32,548 395,999 Food<br />

Machines 0 0 0 0 0 0 0 0 0 0 0 0 0 Machines<br />

56,055 54,246 56,055 56,055 50,630 56,055 54,246 56,055 54,246 56,055 56,055 54,246 659,999<br />

Vatable Payments Vatable Payments<br />

Bar Purchases 9,193 8,896 9,193 9,193 8,303 9,193 8,896 9,193 8,896 9,193 9,193 8,896 108,240 Bar Purchases<br />

Rent 3,273 3,273 3,273 3,273 3,273 3,273 3,273 3,273 3,273 3,273 3,273 36,000 Rent<br />

Rent Abated 0 0 0 0 0 0 0 0 0 0 0 0 0 Rent Abated<br />

Service Charge 0 0 0 0 0 0 0 0 0 0 0 0 0 Service Charge<br />

Dilapidations Charge 0 0 0 0 0 0 0 0 0 0 0 0 0 Dilapidations Charge<br />

Fixtures & Fittings Rental 0 0 0 0 0 0 0 0 0 0 0 0 0 Fixtures & Fittings Rental<br />

Electricity 840 840 840 840 840 840 840 840 840 840 840 840 10,080 Electricity<br />

Gas 630 630 630 630 630 630 630 630 630 630 630 630 7,560 Gas<br />

Heating Fuels 51 51 51 51 51 51 51 51 51 51 51 51 617 Heating Fuels<br />

Telephone 105 105 105 105 105 105 105 105 105 105 105 105 1,260 Telephone<br />

Booking Commissions 0 0 0 0 0 0 0 0 0 0 0 0 0 Booking Commissions<br />

Marketing 0 0 0 0 0 0 0 0 0 0 0 0 0 Marketing<br />

Advertising 126 126 126 126 126 126 126 126 126 126 126 126 1,512 Advertising<br />

Print,Post & Stationery 126 126 126 126 126 126 126 126 126 126 126 126 1,512 Print,Post & Stationery<br />

Stocktaking 189 189 189 189 189 189 189 189 189 189 189 189 2,268 Stocktaking<br />

Paye Bureau 0 0 0 0 0 0 0 0 0 0 0 0 0 Paye Bureau<br />

Accountancy 546 546 546 546 546 546 546 546 546 546 546 546 6,552 Accountancy<br />

Tax Work 0 0 0 0 0 0 0 0 0 0 0 0 0 Tax Work<br />

Legal Fees & Licenses 63 63 63 63 63 63 63 63 63 63 63 63 756 Legal Fees & Licenses<br />

Cleaning Materials 546 546 546 546 546 546 546 546 546 546 546 546 6,552 Cleaning Materials<br />

Cleaners 0 0 0 0 0 0 0 0 0 0 0 0 0 Cleaners<br />

Laundry 0 0 0 0 0 0 0 0 0 0 0 0 0 Laundry<br />

Motor Expenses 0 0 0 0 0 0 0 0 0 0 0 0 0 Motor Expenses<br />

Car Lease 0 0 0 0 0 0 0 0 0 0 0 0 0 Car Lease<br />

Credit Card Charges 359 347 359 359 324 359 347 359 347 359 359 347 4,224 Credit Card Charges<br />

Hire Of Equipment 170 170 170 170 170 170 170 170 170 170 170 170 2,041 Hire Of Equipment<br />

Capital Expenditure 0 0 0 0 0 0 0 0 0 0 0 0 0 Capital Expenditure<br />

Sundry Repairs 788 788 788 788 788 788 788 788 788 788 788 788 9,450 Sundry Repairs<br />

Sundry Renewals 788 788 788 788 788 788 788 788 788 788 788 788 9,450 Sundry Renewals<br />

14,519 17,484 17,792 17,792 16,868 17,792 17,484 17,792 17,484 17,792 17,792 17,484 208,074<br />

Non Vatable Payments Non Vatable Payments<br />

Food Purchases 10,370 10,036 10,370 10,370 9,367 10,370 10,036 10,370 10,036 10,370 10,370 10,036 122,100 Food Purchases<br />

<strong>Business</strong> Rates 1,132 1,132 1,132 1,132 1,132 1,132 1,132 1,132 1,132 1,132 11,319 <strong>Business</strong> Rates<br />

Water Rates 175 175 175 175 175 175 175 175 175 175 175 175 2,100 Water Rates<br />

Insurance 263 263 263 263 263 263 263 263 263 263 263 263 3,150 Insurance<br />

Permanent Wages 16,817 16,274 16,817 16,817 15,189 16,817 16,274 16,817 16,274 16,817 16,817 16,274 198,000 Permanent Wages<br />

Directos Salary 0 0 0 0 0 0 0 0 0 0 0 0 0 Directos Salary<br />

Staff Training 0 0 0 0 0 0 0 0 0 0 0 0 0 Staff Training<br />

Security 0 0 0 0 0 0 0 0 0 0 0 0 0 Security<br />

Pool Table Rent 0 0 0 0 0 0 0 0 0 0 0 0 0 Pool Table Rent<br />

Live Music 0 0 0 0 0 0 0 0 0 0 0 0 0 Live Music<br />

Sky Tv 0 0 0 0 0 0 0 0 0 0 0 0 0 Sky Tv<br />

Customers Drinks 0 0 0 0 0 0 0 0 0 0 0 0 0 Customers Drinks<br />

Staff Refreshment 168 163 168 168 152 168 163 168 163 168 168 163 1,980 Staff Refreshment<br />

Weekly Trade Expenses 192 192 192 192 192 192 192 192 192 192 192 192 2,310 Weekly Trade Expenses<br />

Refuse Charges 263 263 263 263 263 263 263 263 263 263 263 263 3,150 Refuse Charges<br />

Bank Charges 105 105 105 105 105 105 105 105 105 105 105 105 1,260 Bank Charges<br />

Overdraft Interest 0 0 0 0 0 Overdraft Interest<br />

29,484 28,601 29,484 29,484 25,705 28,352 28,601 29,484 28,601 29,484 29,484 28,601 345,368<br />

Vat Payment 19,427 18,381 18,631 18,881 75,321 Vat Payment<br />

Personal Drawing 0 0 0 0 0 0 0 0 0 0 0 0 0 Personal Drawing<br />

Houekeeping 0 0 0 0 0 0 0 0 0 0 0 0 0 Houekeeping<br />

Private Cheques 0 0 0 0 0 0 0 0 0 0 0 0 0 Private Cheques<br />

Loan Repayments 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 16045 Loan Repayments<br />

0<br />

Tax Current Year 0 0 0 0 0 0 0 0 0 0 0 0 0 Tax Current Year<br />

1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 16,045<br />

Opening Balance 0 10,714 17,538 5,553 12,995 19,715 9,907 16,731 24,173 12,365 19,807 27,248 0 Opening Balance<br />

Incomes 56,055 54,246 56,055 56,055 50,630 56,055 54,246 56,055 54,246 56,055 56,055 54,246 659,999 Incomes<br />

Payments 45,341 47,422 68,040 48,613 43,910 65,863 47,422 48,613 66,054 48,613 48,613 66,304 644,808 Payments<br />

Closing Balance 10,714 17,538 5,553 12,995 19,715 9,907 16,731 24,173 12,365 19,807 27,248 15,191 15,191 Closing Balance<br />

A place to eat, drink and relax


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Year 3 Profit & Loss<br />

Higareda Ltd<br />

<strong>Bat</strong> and <strong>Ball</strong><br />

Projected Profit & Loss Account (Ex. Vat)<br />

30 September 2019<br />

Inc Vat @ 20 % 100.00% Budget<br />

Sales<br />

Bar 7384<br />

Mix<br />

40.00% 319,983<br />

Food 11076 60.00% 479,975<br />

Machines 0 0.00% 0<br />

Turnover 18,461 799,958<br />

Gross Profits On Sales<br />

C<br />

Bar 59.00% 188,790<br />

Food 63.00% ` 302,384<br />

Accom 95.00% 0<br />

Functions 100.00% 0<br />

Machines 0<br />

Other Income<br />

Gross Profit 61.40% 491,174<br />

Less Promotional Costs<br />

Live Music 0<br />

Sky Tv 0<br />

Security 0<br />

Pool Table Rent 0<br />

Customers Drinks 0<br />

Booking Commissions 0<br />

Marketing 0<br />

Advertising 1,323 1,323<br />

489,851<br />

Permanent Wages 27.50% 219,989<br />

Directos Salary 0.00% 0 219,989<br />

Staff Training 0<br />

Staff Refreshment 2,200 222,188<br />

Less Expenses<br />

%<br />

Turnover<br />

Rent 8.75% 70,000<br />

Rent Abated 0.00% - 70,000<br />

Service Charge -<br />

Dilapidations Charge -<br />

Fixtures & Fittings Rental - 70,000<br />

<strong>Business</strong> Rates 11,688<br />

Water Rates 22,000 33,688<br />

Insurance 3,300 106988<br />

Electricity 8,820<br />

Gas 6,615<br />

Heating Fuels 540 15975<br />

267,663<br />

Telephone 1,102<br />

Print,Post & Stationery 1,323<br />

Stocktaking 1,985<br />

Paye Bureau -<br />

Accountancy 5,733<br />

Tax Work -<br />

Legal Fees & Licenses 662 10805<br />

Cleaning Materials 5,733<br />

Cleaners -<br />

Laundry -<br />

Motor Expenses -<br />

Car Lease -<br />

Hire Of Equipment 1,786<br />

Sundry Repairs 8,268<br />

Sundry Renewals 8,268 16,536<br />

Refuse Charges 3,300<br />

Weekly Trade Expenses 2,392 29747<br />

Bank Charges 1,323<br />

Credit Card Charges 5,120<br />

Overdraft Interest -<br />

Brewery Loan Interest 3,538<br />

9981 173,496<br />

Net Profit 94,167<br />

Less F&F Loan Capital Repaid 44,280 30322 12507<br />

Loan Capital Repaid 0 0 0<br />

Less Capital Expenditure 0 12,507<br />

81,660<br />

Less Tax Provision Estimated 0<br />

Distrubutable Surplus 81,660<br />

Personal Drawing 0<br />

Houekeeping 0<br />

Private Cheques 0<br />

0<br />

81,660<br />

Add Opening Bank Balance 0<br />

Projected Closing Bank Balance 81,660<br />

A re-invention of the traditional pub


<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Year 3 Cash Flow Projections<br />

Higareda Ltd<br />

Monthly Cash Flows<br />

Including Vat<br />

30 September 2019<br />

<strong>Bat</strong> and <strong>Ball</strong><br />

Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Total<br />

Incomes<br />

Bar 32,612 31,560 32,612 32,612 29,456 32,612 31,560 32,612 31,560 32,612 32,612 31,560 383,980 Bar<br />

Food 48,918 47,340 48,918 48,918 44,184 48,918 47,340 48,918 47,340 48,918 48,918 47,340 575,970 Food<br />

Machines 0 0 0 0 0 0 0 0 0 0 0 0 0 Machines<br />

81,530 78,900 81,530 81,530 73,640 81,530 78,900 81,530 78,900 81,530 81,530 78,900 959,950<br />

Vatable Payments Vatable Payments<br />

Bar Purchases 13,371 12,940 13,371 13,371 12,077 13,371 12,940 13,371 12,940 13,371 13,371 12,940 157,432 Bar Purchases<br />

Rent 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 7,000 84,000 Rent<br />

Rent Abated 0 0 0 0 0 0 0 0 0 0 0 0 0 Rent Abated<br />

Service Charge 0 0 0 0 0 0 0 0 0 0 0 0 0 Service Charge<br />

Dilapidations Charge 0 0 0 0 0 0 0 0 0 0 0 0 0 Dilapidations Charge<br />

Fixtures & Fittings Rental 0 0 0 0 0 0 0 0 0 0 0 0 0 Fixtures & Fittings Rental<br />

Electricity 882 882 882 882 882 882 882 882 882 882 882 882 10,584 Electricity<br />

Gas 662 662 662 662 662 662 662 662 662 662 662 662 7,938 Gas<br />

Heating Fuels 54 54 54 54 54 54 54 54 54 54 54 54 648 Heating Fuels<br />

Telephone 110 110 110 110 110 110 110 110 110 110 110 110 1,322 Telephone<br />

Booking Commissions 0 0 0 0 0 0 0 0 0 0 0 0 0 Booking Commissions<br />

Marketing 0 0 0 0 0 0 0 0 0 0 0 0 0 Marketing<br />

Advertising 132 132 132 132 132 132 132 132 132 132 132 132 1,588 Advertising<br />

Print,Post & Stationery 132 132 132 132 132 132 132 132 132 132 132 132 1,588 Print,Post & Stationery<br />

Stocktaking 199 199 199 199 199 199 199 199 199 199 199 199 2,382 Stocktaking<br />

Paye Bureau 0 0 0 0 0 0 0 0 0 0 0 0 0 Paye Bureau<br />

Accountancy 573 573 573 573 573 573 573 573 573 573 573 573 6,880 Accountancy<br />

Tax Work 0 0 0 0 0 0 0 0 0 0 0 0 0 Tax Work<br />

Legal Fees & Licenses 66 66 66 66 66 66 66 66 66 66 66 66 794 Legal Fees & Licenses<br />

Cleaning Materials 573 573 573 573 573 573 573 573 573 573 573 573 6,880 Cleaning Materials<br />

Cleaners 0 0 0 0 0 0 0 0 0 0 0 0 0 Cleaners<br />

Laundry 0 0 0 0 0 0 0 0 0 0 0 0 0 Laundry<br />

Motor Expenses 0 0 0 0 0 0 0 0 0 0 0 0 0 Motor Expenses<br />

Car Lease 0 0 0 0 0 0 0 0 0 0 0 0 0 Car Lease<br />

Credit Card Charges 522 505 522 522 471 522 505 522 505 522 522 505 6,144 Credit Card Charges<br />

Hire Of Equipment 179 179 179 179 179 179 179 179 179 179 179 179 2,143 Hire Of Equipment<br />

Capital Expenditure 0 0 0 0 0 0 0 0 0 0 0 0 0 Capital Expenditure<br />

Sundry Repairs 827 827 827 827 827 827 827 827 827 827 827 827 9,922 Sundry Repairs<br />

Sundry Renewals 827 827 827 827 827 827 827 827 827 827 827 827 9,922 Sundry Renewals<br />

26,109 25,660 26,109 26,109 24,764 26,109 25,660 26,109 25,660 26,109 26,109 25,660 310,165<br />

Non Vatable Payments Non Vatable Payments<br />

Food Purchases 15,083 14,597 15,083 15,083 13,623 15,083 14,597 15,083 14,597 15,083 15,083 14,597 177,591 Food Purchases<br />

<strong>Business</strong> Rates 1,169 1,169 1,169 1,169 1,169 1,169 1,169 1,169 1,169 1,169 11,688 <strong>Business</strong> Rates<br />

Water Rates 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 1,833 22,000 Water Rates<br />

Insurance 275 275 275 275 275 275 275 275 275 275 275 275 3,300 Insurance<br />

Permanent Wages 18,684 18,081 18,684 18,684 16,876 18,684 18,081 18,684 18,081 18,684 18,684 18,081 219,989 Permanent Wages<br />

Directos Salary 0 0 0 0 0 0 0 0 0 0 0 0 0 Directos Salary<br />

Staff Training 0 0 0 0 0 0 0 0 0 0 0 0 0 Staff Training<br />

Security 0 0 0 0 0 0 0 0 0 0 0 0 0 Security<br />

Pool Table Rent 0 0 0 0 0 0 0 0 0 0 0 0 0 Pool Table Rent<br />

Live Music 0 0 0 0 0 0 0 0 0 0 0 0 0 Live Music<br />

Sky Tv 0 0 0 0 0 0 0 0 0 0 0 0 0 Sky Tv<br />

Customers Drinks 0 0 0 0 0 0 0 0 0 0 0 0 0 Customers Drinks<br />

Staff Refreshment 187 181 187 187 169 187 181 187 181 187 187 181 2,200 Staff Refreshment<br />

Weekly Trade Expenses 199 199 199 199 199 199 199 199 199 199 199 199 2,392 Weekly Trade Expenses<br />

Refuse Charges 275 275 275 275 275 275 275 275 275 275 275 275 3,300 Refuse Charges<br />

Bank Charges 110 110 110 110 110 110 110 110 110 110 110 110 1,323 Bank Charges<br />

Overdraft Interest 0 0 0 0 0 Overdraft Interest<br />

37,816 36,720 37,816 37,816 33,361 36,647 36,720 37,816 36,720 37,816 37,816 36,720 443,782<br />

Vat Payment 27,347 26,620 26,983 27,347 108,297 Vat Payment<br />

Personal Drawing 0 0 0 0 0 0 0 0 0 0 0 0 0 Personal Drawing<br />

Houekeeping 0 0 0 0 0 0 0 0 0 0 0 0 0 Houekeeping<br />

Private Cheques 0 0 0 0 0 0 0 0 0 0 0 0 0 Private Cheques<br />

Loan Repayments 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 16045 Loan Repayments<br />

0<br />

Tax Current Year 0 0 0 0 0 0 0 0 0 0 0 0 0 Tax Current Year<br />

1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 1,337 16,045<br />

Opening Balance 0 16,269 31,451 20,373 36,642 50,820 41,637 56,820 73,089 61,287 77,556 93,825 0 Opening Balance<br />

Incomes 81,530 78,900 81,530 81,530 73,640 81,530 78,900 81,530 78,900 81,530 81,530 78,900 959,950 Incomes<br />

Payments 65,261 63,718 92,608 65,261 59,462 90,712 63,718 65,261 90,701 65,261 65,261 91,065 878,290 Payments<br />

Closing Balance 16,269 31,451 20,373 36,642 50,820 41,637 56,820 73,089 61,287 77,556 93,825 81,660 81,660 Closing Balance<br />

A place to eat, drink and relax


<strong>The</strong><br />

<strong>Bat</strong> & <strong>Ball</strong><br />

Wisborough Green<br />

Oscar Higareda<br />

contact@cherrytreecopthorne.co.uk<br />

07833 974276<br />

Foggy Dessillas<br />

m12fog@aol.com<br />

07831 859561

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