Surf Ebook (2)

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BUY A PREPAID BUNDLE VIA MPESA Payment Option 2: MPesa via Lipa Na MPesa, Till Number 199265 Pay to Mpesa> Lipa Na Mpesa> Buy Goods & Go Services> Till Number 199265>Enter amount of the bundle>PIN NOTES should be exact to the bundle price Amount using the same Safaricom number Payment with <strong>Surf</strong>spot will automatically registered bundle to account. load using another number not registered Payment <strong>Surf</strong>spot will need a user to manually with the transaction ID under the Buy enter section. Example: Buy a Daily Small bundle for KSh 10/ “Buy Kshs 10” Click or Copy/paste transaction Enter or the entire ID MPESA confirmation message PAGE 12
HOW TO CHECK BUNDLE BALANCE a user is logged in, he can check his bundle When on the home page. balance Usage is updated every minute. PAGE 13
Page 1 and 2: SURFSPOT & BA AGENT TRAINING MANUAL
Page 3 and 4: HOW TO CONNECT TO SURFSPOT to the p
Page 5 and 6: VERIFY NEW USER Customer will then
Page 7 and 8: TROUBLESHOOTING DURING THE SIGN UP
Page 9 and 10: HOW TO GET SURFSPOT BUNDLES There a
Page 11: BUY A PREPAID BUNDLE FROM AGENT Pay
Page 15 and 16: Solution on the “click to cancel
Page 17 and 18: LOCATING SURFSPOTS & AGENTS can fin
Page 19 and 20: HOW TO REPORT ISSUES Surf team is h

Surf Ebook (2)

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