You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
HOW TO REPORT ISSUES<br />
<strong>Surf</strong> team is here to help! When an issue arises,<br />
The<br />
report:<br />
please<br />
brief description of the issue<br />
A<br />
number<br />
Phone<br />
Type Phone<br />
address: Go to setting > About phone > Status><br />
MAC<br />
Mac Address<br />
Wi-Fi<br />
where the issue occurred (be as specific as<br />
Location<br />
possible, such as exact shop name or street corner!)<br />
picture or screenshot of the customer’s phone<br />
A<br />
information (like browser type i.e. Chrome,<br />
More<br />
Opera Mini, Firefox) is always useful!!<br />
NOTE<br />
can also use our Debug feature to help report an<br />
You<br />
issue.<br />
on the home icon on the user's<br />
Click<br />
in <strong>Surf</strong>spot or the "i" icon. Give us a<br />
homepage<br />
clear description of the issue.<br />
PAGE 19
Change language