NXNews-Issue9-FINAL-ForWeb -160916LowRes
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
newcrossnews<br />
CONNECTING WITH HEALTHCARE PROFESSIONALS<br />
Issue 9 | Autumn 2016<br />
Healthcare<br />
Heroes<br />
What makes a hero?<br />
www.newcrosshealthcare.com<br />
Long Service Awards<br />
special feature<br />
Dementia Care:<br />
Quality of life<br />
Practical tips for<br />
person-centred care<br />
PAGE 18<br />
Technology<br />
Avoiding the<br />
nighmare of a<br />
battery failure<br />
PAGE 25
£<br />
recommend a<br />
just got better!<br />
How many friends can you recommend this year?<br />
£500<br />
for introducing a nurse<br />
£250<br />
for a healthcare worker<br />
Don’t delay, just log into www.mynewcross.com/staff/friend and click the friend button<br />
we’ll do the rest!<br />
good friends deserve<br />
great rewards<br />
Terms and conditions apply, subject to employee successfully completing<br />
an initial working period.
Welcome to your<br />
new look<br />
newcrossnews!<br />
Have you noticed we’ve given Newcross News a re-boot for the<br />
latest issue? We’ve listened to your feedback and evolved your<br />
magazine so it’s more interesting, informative and fun. There are<br />
new features to discover including practical tips when caring for<br />
someone with dementia and how to be food smart at work.<br />
This month we recognise the contribution of the longest serving<br />
Newcross staff members. Those of you who have been with us<br />
for over 5, 10 and 15 years have received special awards as<br />
a small gesture of thanks for your dedication and service.<br />
Meeting one particular award-winner, Ivy Davenport, was<br />
especially poignant. I had the pleasure of interviewing her in the<br />
Torquay branch 15 years ago!<br />
We also recognise our healthcare heroes this month as we say<br />
a heartfelt thank you and well done to Zibby Kruk (HCA) and<br />
Sandra Watson (RGN) for their excellence in care. You have<br />
exemplified the standard of care we originally dreamed of when<br />
Newcross began, and on behalf of the clients you’ve worked<br />
with, thank you.<br />
It’s testament to each and every one of you who uphold the<br />
vision of excellence in care that Stephen and I imagined<br />
originally, Newcross has grown to over 50 branches and over<br />
5,500 staff. These 20 years have been a fantastic journey and<br />
I’m immensely proud.<br />
Here’s to the next 20 years!<br />
Michelle Gorringe RN<br />
Managing Director<br />
Contents<br />
04<br />
07<br />
08<br />
10<br />
16<br />
18<br />
20<br />
22<br />
24<br />
25<br />
26<br />
08<br />
06 10<br />
18 25<br />
The Briefing<br />
In the news<br />
Staff honoured for long service<br />
Healthcare Heroes<br />
Welcome to Chi<br />
Dementia Care<br />
Be food smart at work<br />
Quest for the perfect uniform<br />
Ecowatch<br />
Power to the People!<br />
The healthcare benefits of<br />
Pokémon Go<br />
Chief Marketing Officer | Matt Woods | matt.woods@newcrosshealthcare.com<br />
Digital Marketing and Advertising Manager | Sarah Gill | sarah.gill@newcrosshealthcare.com<br />
Internal Communications Officer | Chris Atkinson | christopher.atkinson@newcrosshealthcare.com<br />
Graphic Designer | Alex Hall | alex.hall@newcrosshealthcare.com<br />
Marketing Apprentice | Jamie Ford | jamie.ford@newcrosshealthcare.com<br />
T: 01803 867800 E: communications@newcrosshealthcare.com<br />
This magazine is printed on 100% recycled paper<br />
newcrossnews | www.newcrosshealthcare.com 03
THE BRIEFING | BRANCH MOVES & LATEST CQC INSPECTIONS<br />
The Briefing<br />
As a business we go through several changes as we expand; from branch launches or moves to<br />
new members of staff joining our ever growing team. We want to keep you up to date with all the<br />
latest developments so you are never out of the loop. This is where “The Briefing” comes in to play.<br />
This section is designed to give you a nationwide snapshot of what is happening behind the scenes<br />
at Newcross as we continue to deliver quality person centred care.<br />
Branch moves<br />
As our business continues to expand, we need to stay ahead of the curve by investing in larger offices<br />
to house our growing needs.<br />
We are pleased to announce that due to the on-going success of our Liverpool and Yeovil branches, we<br />
have moved to larger premises to accommodate our ever growing team.<br />
Our new Liverpool address is:<br />
Second Floor<br />
Suite 2B<br />
Queen Insurance Buildings<br />
24 Queens Avenue<br />
Liverpool<br />
Merseyside<br />
L2 4TZ<br />
Our new Yeovil address is:<br />
Ground Floor<br />
Telstar House<br />
Mead Avenue<br />
Houndstone Business Park<br />
Yeovil<br />
Somerset<br />
BA22 8RT<br />
We are in the process of looking into more branch<br />
moves in the coming months, which<br />
include Durham, Chester<br />
and the Isle of Wight.<br />
We will keep you<br />
updated with the<br />
status of these<br />
moves as more<br />
information becomes<br />
available.<br />
LIVERPOOL<br />
YEOVIL<br />
CHESTER<br />
DURHAM<br />
Latest CQC Inspections<br />
ISLE OF WIGHT<br />
Our Southampton and Isle of Wight complex<br />
care teams were recently inspected by the CQC,<br />
who listened to feedback from both staff and<br />
clients about the Newcross service. Describing<br />
staff as caring, kind and dedicated, our clients<br />
gave glowing feedback on the care they receive<br />
and shared with inspectors how Newcross staff<br />
change their lives for the better.<br />
Clients described the service as ‘highly<br />
personalised (and) staff encouraged people to<br />
remain as independent as possible'. Giving key<br />
periods of respite, one client said, “I've taken<br />
more respite days away than I ever did... because<br />
I feel confident with the care team."<br />
Congratulations to our amazing complex care team!<br />
04 newcrossnews | www.newcrosshealthcare.com
THE BRIEFING | NEW ADDITIONS TO OUR NEWCROSS MANAGEMENT TEAM<br />
New additions to our Newcross<br />
Management Team<br />
It’s an exciting time for the business as we continue to strive for excellence in all that we do. As part<br />
of that vision, we are delighted to announce that we have appointed two new members to our senior<br />
team who bring with them a wealth of experience and new innovative ideas.<br />
Matt Woods<br />
Chief Marketing Officer<br />
Matt will be responsible for developing a<br />
marketing strategy that will support the future<br />
growth of the business and help us to strengthen<br />
Newcross’ position as a thought leader and<br />
employer of choice within the healthcare sector.<br />
Matt has worked with a wide range of<br />
organisations from Coca-Cola to the Cabinet<br />
Office. He specialises in the use of content, digital<br />
media and marketing technologies and has<br />
previously held management positions in both<br />
client and agency environments.<br />
Matt will be working with experts across the<br />
business to continue to both improve efficiencies<br />
and to help tell the personal and professional<br />
stories that illustrate the high standards we all<br />
cherish at Newcross.<br />
Lisa Anderson<br />
Chief Product and Development<br />
Officer<br />
Lisa will be responsible for leading our technical<br />
teams, managing software product and<br />
development across our platform.<br />
Recently returning from Silicon Valley, she comes<br />
with global experience in building and running<br />
technology platforms, working for top companies,<br />
ranging from start-ups and scale-ups to<br />
corporates.<br />
Lisa’s priorities will include innovating how we use<br />
our software and technologies to scale our<br />
services and deliver top quality care, while<br />
advancing Newcross as the technology leader in<br />
our industry.<br />
5572<br />
healthcare<br />
employees<br />
BUSINESS SNAPSHOT<br />
333<br />
office<br />
employees<br />
52<br />
branches in<br />
England,<br />
Scotland<br />
& Wales<br />
NEW BRANCHES PLANNED<br />
Ipswich and Leicester - opening October 2016<br />
2100<br />
clients
IN THE NEWS | HEALTHCARE STORIES<br />
in the news<br />
The pace of change in the healthcare sector is rapid. With the best practice evolving on a regular<br />
basis. We’ve taken the effort out of sifting through all the news and given you a bitesize view of the<br />
biggest stories. All of these articles and campaigns affect everyone in Newcross and in the wider<br />
world in different ways and they may even change the way you do your job.<br />
90% OF NURSES REVALIDATE<br />
Since Revalidation was introduced in April,<br />
9 in 10 nurses and midwives, have completed the<br />
process for the first time. Revalidation requires<br />
nurses to complete:<br />
450 practice hours over 3 years<br />
35 hours of continued professional development<br />
with at least 20 hours of participatory learning<br />
5 pieces of practice related feedback<br />
5 written reflective accounts and 1 reflective<br />
discussion with another NMC registrant<br />
A health and character declaration<br />
Declaration of appropriate cover under an<br />
indemnity arrangement<br />
And finally confirmation of completion of the process<br />
and providing their Name, PIN numbers, emails,<br />
professional address’ and postcode of the confirmers.<br />
If you need any help with Revalidation please feel<br />
free to contact our Clinical Excellence Team and they<br />
will be happy to help you.<br />
Source: Nursing Times<br />
MISSING TYPE CAMPAIGN ENCOURAGES BLOOD DONORS<br />
Missing Type is a campaign by Give Blood UK that<br />
aims to encourage blood donors to give blood. The<br />
letters A, B and O, which represent the main blood<br />
types, are removed from logos. During the recent<br />
National Blood week, our Twitter feeds lit up with logos<br />
featuring brands including Tesco, Xbox UK and<br />
Nandos. This campaign really highlights the need for<br />
rare blood types and how giving blood really can save<br />
someone’s life. We take for granted that blood that is<br />
available for patients, but it is slowly running out. Make<br />
sure you give blood if you can.<br />
Source: Twitter Campaign<br />
06 newcrossnews | www.newcrosshealthcare.com
IN THE NEWS | HEALTHCARE STORIES<br />
ICE BUCKET BREAKTHROUGH<br />
Remember the Ice Bucket Challenge that took the<br />
world by storm? Everyone (including Newcross) took<br />
part to raise awareness and money for the Motor<br />
Neurone Disease Association. This amazing<br />
campaign raised £87.7 million, which has<br />
contributed to the discovery of a new gene called<br />
NEK1.<br />
The discovery of this inherited gene means scientists<br />
can now develop a gene therapy to treat it. While<br />
treatments are still some time away this is a big step<br />
in the right direction to understanding this illness and<br />
could eventually lead to a form of treatment or even<br />
cure.<br />
Source: BBC News<br />
DEBT + COURSEWORK + JOB = QUALITY OF CARE?<br />
From 2017, student nurses in England will be<br />
losing their NHS bursary and instead will need to<br />
self-fund, probably with student loans. According<br />
to the Government, this will create up to 10,000<br />
new student nurse places. Scotland will maintain<br />
the student bursary, creating a vast difference<br />
in how nurse training is funded in the future. This<br />
change will mean student nurses in England will<br />
start their career with up to £65,000 of debt.<br />
This raises the question of whether student nurses<br />
will be able to focus on their studies while<br />
balancing placement time and possibly a second<br />
job. An additional 10,000 places may also place<br />
strain on mentors who support the placement<br />
experience.<br />
Source: Nurchat<br />
EFFECTIVE THERAPY OR ‘CUPPING’ MAD?<br />
During the Olympics, we noticed strange circular<br />
marks on some of the Olympians. The marks were<br />
later revealed to be from a therapy called ‘cupping’.<br />
It’s the process of heating up a glass cup and putting<br />
it on the skin that creates a vacuum, which then in<br />
theory increases blood flow to the area and<br />
reduces muscle tension. This therapy has yet to be<br />
the subject of any major studies, however some<br />
people stand by this new therapy.<br />
Source: LiveScience<br />
newcrossnews | www.newcrosshealthcare.com 07
COVER STORY | STAFF HONOURED FOR LONG SERVICE<br />
Jane Kendall being presented with her long service<br />
award by Michelle Gorringe RN<br />
COVER STORY<br />
Staff honoured for<br />
long service<br />
From humble beginnings twenty years ago,<br />
Newcross has grown into a network of over 50<br />
dedicated branches across the UK.<br />
Although much has changed over that time - with<br />
innovations in techniques and medication - one<br />
thing has remained constant. The hard work and<br />
dedication of our staff continues to underpin our<br />
ability to provide outstanding healthcare. One of<br />
the characteristics that differentiates our<br />
ever-growing team is loyalty. Indeed, many of<br />
the people that joined back in the early days still<br />
remain with us.<br />
To recognise the contribution made by these<br />
outstanding people, the ‘Long Service and<br />
Distinction Awards’ were introduced. Awards are<br />
presented to people who have been with us for<br />
5, 10 and even 15 years.<br />
Co-founder, Managing Director (and Registered<br />
Nurse) Michelle Gorringe visited some of the<br />
08 newcrossnews | www.newcrosshealthcare.com
COVER STORY | STAFF HONOURED FOR LONG SERVICE<br />
I am very proud of how far we’ve come.<br />
It was lovely to be able to thank some of<br />
the extraordinary people who had been<br />
with us for so much of this journey.<br />
Michelle Gorringe<br />
Managing Director, RN<br />
Ivy Davenport being presented with her long service<br />
award<br />
longest established branches to thank recipients<br />
and present them with their awards. Meeting up<br />
with Ivy Davenport was particularly poignant as<br />
Michelle had hired her personally over 15 years<br />
ago. Ivy reflected on her time with Newcross and<br />
the changes she’s seen.<br />
“I’ve been based in three different branches and<br />
seen many different faces over the years. I think<br />
it’s important to build relationships and I’d<br />
consider each of them to be friends rather than<br />
co-workers,” said Ivy.<br />
She also commented how nursing has evolved for<br />
the better, recalling now out-dated methods such<br />
as the “Australian lift” that she is glad to have left<br />
behind.<br />
“Certainly, one of the things I’ve really valued is the<br />
continual training. It’s so important to keep up to<br />
date with the latest technology and best practice.”<br />
Another Newcross veteran who received an award<br />
was Jane Kendall who has been with us for over 15<br />
years. “I’ll hopefully be retiring in the next 15 years<br />
but I know that Newcross will go from strength to<br />
strength. It’s got a unique culture.”<br />
In preparation for our anniversary in 2017,<br />
we would love to hear from other long<br />
serving staff. Please get in touch with your<br />
stories and recollections at<br />
communications@newcrosshealthcare.com<br />
Staff at the Torquay branch being presented with their<br />
long service awards<br />
Staff at the Plymouth branch being presented with their<br />
awards<br />
newcrossnews | www.newcrosshealthcare.com 09
HEALTHCARE HEROES | WHAT MAKES A HERO?<br />
Healthcare Heroes<br />
What makes a<br />
hero?<br />
Heroes don’t always have flowing capes or<br />
wear tight spandex costumes. In reality,<br />
heroes are the people on the street who are<br />
just trying to do the right thing. Real heroes<br />
are those who are determined to fight for a<br />
better world, no matter the cost.<br />
A real hero is selfless and willing to put the lives<br />
of others ahead of their own. A real hero is a<br />
leader and a role model to those around them,<br />
staying calm and strong in the face of danger.<br />
If anyone embodies what it means to be a<br />
“Hero”, it would be Dr Kate Granger.<br />
When faced with a terminal cancer<br />
diagnosis from a doctor that did not<br />
introduce himself or even look her in the<br />
eye, Dr Granger set out to change the<br />
system that failed her. She started the<br />
‘#HelloMyNameIs’ campaign with<br />
the aim of encouraging more<br />
compassionate patient care. The<br />
campaign is based on the<br />
simple premise of<br />
reminding staff to go back<br />
to basics and introduce<br />
themselves to patients<br />
properly, which<br />
Dr Granger described<br />
as “the first rung on<br />
the ladder to providing<br />
compassionate care”.<br />
Introductions are about making a human<br />
connection between one human being who is<br />
suffering and vulnerable, and another human<br />
being who wishes to help. They begin<br />
therapeutic relationships and can instantly build<br />
trust in difficult circumstances<br />
The campaign went on to win the backing of more<br />
than 400,000 doctors, nurses, therapists and<br />
porters across 90 NHS organisations while<br />
also helping raise over £250,000 for Kate’s local<br />
cancer charity.<br />
As well as her charity works, Dr. Granger<br />
served as a huge inspiration to many when<br />
she started writing about the illness that<br />
would eventually claim her life. Dr Kate<br />
Granger passed away, surrounded by her<br />
loved ones on July 23rd, aged 34.<br />
On her passing, her husband said "Her<br />
legacy will remain for many, many,<br />
many years to come and we<br />
have many ambassadors<br />
across the globe that<br />
will make sure the<br />
name Kate Granger<br />
and '#HelloMyNameIs'<br />
will always be<br />
remembered”.<br />
10 newcrossnews
HEALTHCARE HEROES | WHAT MAKES A HERO?<br />
Heroes come from many walks of life, can work any job and the<br />
heroic acts they perform can be just as varied as their origins. The<br />
healthcare sector is no exception, as the smallest of deeds can have<br />
such a long lasting effect that many deem them to be heroic.<br />
Newcross champions healthcare heroes.<br />
We recognise our home grown talent and<br />
the positive impact that you leave with<br />
our clients. Each quarter, we celebrate<br />
your achievements with our Excellence in<br />
Healthcare and Complex Care Awards.<br />
Our Bournemouth branch is the home of this quarter’s winner of<br />
our Excellence in Complex Care award. HCA Zbingniew Kruk<br />
(Zibby), a former electrician, was nominated for providing the family<br />
of his clients much needed respite through the level of passionate<br />
care he delivers. Zibby said “I am very honoured to receive the<br />
award, a smile and a thank you is enough, but I feel this is a lovely<br />
way to be recognised”.<br />
Zibby was proudly presented with his award in branch by<br />
Bournemouth Complex Care BCM Nicola Fordham and Field<br />
Team Leader Aleesha Lloyd.<br />
During the presentation Zibby was asked what his favourite aspect of<br />
his job with Newcross was, to which he responded; “Patient contact<br />
is the best part of my role. I enjoy seeing the difference I can make in<br />
someone else’s life, and making that easier is extremely rewarding”.<br />
BCM Nicola Fordham commented, “Zibby is an ambassador for the<br />
difference the human touch that we provide can have for our clients,<br />
we are proud to have him on our team”.<br />
Bournemouth Complex Care Business Centre Manager Nicola Fordham<br />
presenting Zibby and Aleesha with their awards<br />
STAFF ANNOUNCEMENT<br />
Top 12 Courses<br />
for Newcross<br />
Nurses and HCAs<br />
NEW COURSES<br />
ANNOUNCED!<br />
Newcross training credits no<br />
longer expire after 12 months<br />
so make sure you are taking<br />
full advantage of the learning<br />
and development<br />
opportunities on offer.<br />
NURSE COURSES<br />
• Venepuncture<br />
• Syringe Drivers<br />
• Catheterisation<br />
• Medication Teraining<br />
• Wound Care<br />
• Peg and Pump (Enteral<br />
Feeding)<br />
HEALTHCARE ASSISTANT<br />
COURSES<br />
• Epilepsy Awareness<br />
• Basic Life Support<br />
• End of Life Care<br />
• Understanding Behaviour<br />
• Intellectual Disability<br />
• Dementia Awareness<br />
All of the courses will be<br />
rolled out throughout the<br />
country.<br />
Enquire in branch about<br />
securing your place today!<br />
You can also find more<br />
information on the training<br />
pages on myNewcross.<br />
www.mynewcross.com/Training<br />
newcrossnews | www.newcrosshealthcare.com 11
HEALTHCARE HEROES | WHAT MAKES A HERO?<br />
Kirkcaldy Business Centre Manager Patricia Easton presenting Sandra with her award<br />
12 newcrossnews | www.newcrosshealthcare.com
HEALTHCARE HEROES | WHAT MAKES A HERO?<br />
At our Kirkcaldy branch, RGN Sandra Watson<br />
was nominated and selected as the winner of the<br />
Healthcare award. Sandra trained to be a nurse<br />
following the birth of her daughter. She cemented<br />
her reputation for excellence from the beginning<br />
as she was awarded the coveted Fife Healthcare<br />
Trust Rosebowl as well as receiving a merit for<br />
best healthcare student.<br />
Kirkcaldy Business Centre Manager Patricia<br />
Easton presented Sandra with her award in<br />
branch. On receiving her reward Sandra said:<br />
“Totally stunned! Also very happy to be<br />
recognised for making a difference to the clients<br />
I care for”. Sandra was so excited to be<br />
nominated, let alone win; she invited her family<br />
along to watch her be presented with her award.<br />
When asked what advice she would give to those<br />
looking to join the care sector she said “Always<br />
remember care is person centred, not task<br />
orientated. Skills must include passion,<br />
understanding and empathy”.<br />
“Sandra is a credit to her profession and we are<br />
extremely lucky to have her as part of Newcross”.<br />
BCM Patricia Easton said, “Both Sandra and<br />
Zibby were just two of many who were<br />
nominated for being heroes in their profession,<br />
for going beyond the call of duty in providing<br />
dedicated person centred care and really making<br />
a difference in the lives of others”.<br />
Sandra and her family<br />
Congratulations to...<br />
Nominees for the<br />
HEALTHCARE AWARD<br />
Manickchan Jhurry<br />
Bournemouth<br />
Hu Qian<br />
Bristol<br />
Norma Muchauraya<br />
Cannock<br />
Andrea Conlon<br />
Durham<br />
Alin Drogoste<br />
Gloucester<br />
Susan Southgate<br />
Hamilton<br />
Heather Greenslade<br />
Isle of Wight<br />
Dorothy McHardy<br />
Perth<br />
Nicola Friendship<br />
Plymouth<br />
Moses Mncube<br />
Reading<br />
Angelica Kray<br />
Southampton<br />
Kelly Vickery<br />
Swansea<br />
Bethany Freeman<br />
Taunton<br />
Slyvia Anderson<br />
Torquay<br />
Marcin Jerzy Kierasinki<br />
Worcester<br />
Emma Shore<br />
Yeovil<br />
Nominees for the<br />
COMPLEX CARE<br />
AWARD<br />
Bianca Meredith<br />
Bristol Complex Care<br />
Sylwia Blazewicz<br />
Exeter Complex Care<br />
Eleanor Muldoon<br />
Plymouth Complex Care<br />
newcrossnews | www.newcrosshealthcare.com 13
To give real<br />
service<br />
you must add<br />
something which<br />
cannot be<br />
bought or<br />
measured with<br />
money, and<br />
that is...<br />
14 newcrossnews | www.newcrosshealthcare.com
...sincerity<br />
and integrity<br />
DOUGLAS ADAMS<br />
newcrossnews | www.newcrosshealthcare.com 15
BRANCH PROFILE | CHICHESTER<br />
Welcome to Chi!<br />
The growth of Newcross Healthcare<br />
continues to accelerate with the opening of a<br />
new office in Chichester. We visited the new<br />
branch for its launch event to meet the staff<br />
and find out more about the historic city.<br />
On the 2nd August, VIPs and local dignitaries<br />
including the Mayor of Chichester converged on<br />
South Street to mark the opening of the 52nd<br />
Newcross office.<br />
Serving both the city and surrounding towns and<br />
villages on the South Coast, the Chichester Office<br />
is set to create around 100 new jobs for local<br />
healthcare professionals.<br />
“Although we’re a nationwide business, our services<br />
are very much tailored to local neighbourhoods and<br />
the varying needs of individuals who need care and<br />
support,” said Kelly-Marie Harris, Regional<br />
Operations Manager.<br />
“Our new office will serve as both an administrative<br />
centre, a hub for a clinical support and a venue for<br />
advanced training programmes. Having a<br />
dedicated Chichester branch will enable us to<br />
develop even closer relationships with local staff<br />
and end-users. It’s easier to maintain high<br />
standards of management and care when we’re<br />
right at the heart of the community.”<br />
During the launch event, Bethany Spink, the branch<br />
co-ordinator was persuaded to role-play as a<br />
patient during a demonstration of a high tech bed<br />
hoist. Although in the capable hands of qualified<br />
staff, Bethany looked rather apprehensive at first.<br />
“Being winched out a bed made me feel a bit self<br />
conscious,” she admitted. “On reflection it was a<br />
valuable experience. It’s always helpful to consider<br />
what it’s like to be the recipient of care.”<br />
Claire Wilson, recently appointed as Business<br />
Centre Manager, will be responsible for the new<br />
Chichester Branch. She explained that healthcare<br />
in Britain is changing rapidly.<br />
“Modern care is often very complex, which<br />
demands highly skilled staff. Care is also being<br />
delivered in a wider range of places; not just<br />
hospitals and residential centres but increasingly<br />
within people’s own homes. Having an agile and<br />
responsive workforce is essential.”<br />
West Sussex<br />
CHICHESTER<br />
As with the rest of the Newcross network,<br />
Chichester will be offering permanent contracts,<br />
ongoing training and flexible working hours to<br />
give staff greater control of their working lives. The<br />
Chichester office will provide new local jobs as well<br />
as collaborating with Newcross’s established<br />
Southampton and Eastbourne offices.<br />
Claire went on to highlight her recruitment drive in<br />
West Sussex and further afield on the South Coast:<br />
“It’s a great honour to be part of a success story<br />
that we can all be proud of. We’re growing and<br />
we’re actively looking for talented, qualified staff to<br />
join our team.”<br />
16 newcrossnews | www.newcrosshealthcare.com
Key People<br />
KELLY-MARIE<br />
HARRIS<br />
REGIONAL<br />
OPERATIONS<br />
MANAGER SOUTH<br />
COAST<br />
Kelly-Marie Harris has<br />
been with Newcross<br />
for nearly 5 years and<br />
Chichester is now<br />
one of 12 branches<br />
that she oversees.<br />
Known by friends and<br />
colleagues as “KM”<br />
(Never just “Kelly”,<br />
please.), she is also a<br />
volunteer<br />
Progression Mentor<br />
for the Prince’s Trust.<br />
CLAIRE WILSON<br />
BUSINESS CENTRE<br />
MANAGER<br />
Claire Wilson is the<br />
Business Centre<br />
Manager or “BCM”<br />
responsible for the<br />
Chichester Branch.<br />
She joined the<br />
company in January<br />
2016 and had<br />
previously been<br />
looking after the<br />
Reading branch.<br />
Prior to joining<br />
Newcross worked as<br />
a certified pharmacy<br />
technician.<br />
“Our new<br />
Chichester<br />
office will serve<br />
as both an<br />
administrative<br />
centre, a hub<br />
for clinical<br />
support and a<br />
venue for<br />
advanced<br />
training<br />
programmes”<br />
BETHANY<br />
SPINK<br />
HEALTHCARE<br />
CO-ORDINATOR<br />
Bethany’s role is<br />
matching healthcare<br />
professionals with<br />
assignments,<br />
managing staff and<br />
shifts. In her spare<br />
time, she’s a singer<br />
songwriter.<br />
1st Floor<br />
62-63 South Street<br />
Chichester<br />
West Sussex<br />
PO19 1EE<br />
T: 01243 884271<br />
We're recruiting<br />
NOW, so please<br />
contact us if you<br />
or someone you<br />
know would like to<br />
join the team!<br />
BRANCH PROFILE | CHICHESTER<br />
FACTS ABOUT<br />
CHICHESTER<br />
Chichester or “Chi” as it’s called by locals,<br />
is the only city in West Sussex and was<br />
developed on the site of the Roman<br />
settlement of Noviomagus Reginorum.<br />
Hometown of Major Tim Peake, the first official<br />
British astronaut who gained fame through his<br />
work on the International Space Station.<br />
The main industry in the area is tourism and<br />
hospitality and includes the Goodwood<br />
Estate, home of iconic horseracing and<br />
motorsports events.<br />
The oldest hominid remains yet found in<br />
Britain were unearthed at Boxgrove<br />
near Chichester. The leg bone of a<br />
pre-Neanderthal man was found at a quarry<br />
there in 1993; and has since been dated as<br />
half a million years old.<br />
Public Health England estimates the<br />
population of the district, including<br />
Chichester and Midhurst, is around 115,000<br />
(June 2015). Over 12,000 emergency<br />
hospital admissions are typically made<br />
each year.<br />
There are over 50 registered care homes<br />
within 5 miles of the city centre.<br />
Local hospitals are managed by the Western<br />
Sussex Hospitals NHS Foundation Trust,<br />
including St. Richard’s Hospital in the centre<br />
of the city.<br />
The area is served by South East Coast<br />
Ambulance service which operates 45<br />
Ambulance Stations and 51 Ambulance<br />
Community Response Posts in the region.<br />
newcrossnews | www.newcrosshealthcare.com 17
DEMENTIA CARE | PRACTICAL TIPS<br />
Dementia Care<br />
Quality of life<br />
Make a difference every day with practical tips<br />
for great person-centred care<br />
Dementia is becoming increasingly<br />
prevalent in the UK as up to 850,000 people<br />
live with it in some form. It’s progressive,<br />
degenerative and one of the greatest health<br />
challenges of our time. The experience of<br />
families watching the deterioration of a loved<br />
one as their memories slowly fade is heart<br />
breaking.<br />
As nurses, care assistants and support<br />
workers, we can make this time less distressing<br />
for both the person and their family by focusing on<br />
promoting quality of life. Person-centred care that<br />
supports wellbeing and independence can help<br />
the individual with dementia retain their dignity<br />
and identity for as long as possible.<br />
Person-centred care simply means ensuring the<br />
individual and their needs are at the centre of<br />
everything we do as health professionals. Their<br />
abilities should be promoted and choices<br />
respected, which can be difficult, especially in the<br />
latter stages of dementia as memory and<br />
decision-making declines.<br />
In addition to providing patient, compassionate<br />
care, we can also help to make the physical<br />
environment more dementia friendly in the<br />
following ways.<br />
Maximise natural light during the day<br />
and darkness at night<br />
Natural light is important for a person to know<br />
where they are in their surroundings but also<br />
whether it’s morning, evening or night. Try<br />
opening the curtains and letting as much light<br />
in during the day and closing them at night. The<br />
visual clues as to the time of day will help someone<br />
feel more grounded in their daily routine.<br />
Minimise trip hazards, uneven<br />
surfaces and obstacles<br />
Changes in the texture or colour of a floor can be<br />
a trip hazard for someone with dementia. They<br />
may view it as something to avoid or step over,<br />
which could cause a fall. For instance, a darker<br />
coloured doormat can look like a hole in the floor.<br />
18 newcrossnews | www.newcrosshealthcare.com
DEMENTIA CARE | PRACTICAL TIPS<br />
Closed doors can also present an obstacle for<br />
someone with dementia, so keeping doors open,<br />
especially the bathroom door (when not in use),<br />
can help someone identify where they need to go.<br />
Play familiar music<br />
Research has shown playing music that’s<br />
personal to the individual can help their mood<br />
and communication. In a recent trial in a hospital<br />
setting, one person who had previously been<br />
withdrawn and disorientated began singing loudly<br />
when they heard the familiar music. Another<br />
keep their glasses, keys or other personal items,<br />
try to encourage the return of those items after use.<br />
The more independent a person with dementia can<br />
be, the more comfortable they will feel.<br />
Use colour contrasting crockery<br />
and cutlery<br />
Objects that have a colour contrast are more<br />
easily identifiable than those of similar colour, so<br />
it’s easier to see a plate if it’s a different colour to<br />
the food that’s on it. However, stripes and patterns<br />
on crockery can look confusing. A patterned table<br />
cloth may also make it harder for someone with<br />
dementia to make out where their food is, so stick<br />
with plain colours for tableware. Being able to eat<br />
independently can help improve wellbeing and<br />
quality of life for someone with dementia.<br />
Developing your knowledge<br />
of dementia care further<br />
Newcross is committed to becoming a<br />
dementia-friendly organisation and we’re<br />
encouraging every team member to sign up to<br />
become a dementia friend. It’s a free initiative run<br />
by the Alzheimer’s Society and provides a<br />
foundation level of knowledge on dementia, its<br />
nature and how to support someone with any<br />
combination of symptoms.<br />
Newcross also offers Excellence in Dementia Care<br />
training courses in all our local branches, which<br />
will give you both underpinning knowledge and<br />
practical skills. We include sections on developing<br />
effective communication, understanding<br />
person-centred care and how to recognise<br />
different needs. Contact your local branch to find<br />
out when a course is on near you.<br />
person who had previously not engaged in<br />
conversation became animated and engaged<br />
after playing her music.<br />
Keep items in the same place<br />
everyday<br />
For someone with memory difficulties, remembering<br />
where objects are can be difficult and they might<br />
find it frustrating when something isn’t where they<br />
remember it. If the person has a specific place they<br />
LEARNING POINT<br />
The term ‘dementia’ is an umbrella term for<br />
symptoms caused by a range of conditions, all<br />
of which affect the brain differently. Memory loss,<br />
reduced motor skills, impaired ability to<br />
communicate and unpredictable emotional<br />
responses can all be a result of a type of<br />
dementia.<br />
newcrossnews | www.newcrosshealthcare.com 19
HEALTH & WELLBEING | BE FOOD SMART AT WORK<br />
Be food smart at work<br />
Prepare 3 healthy lunch box dishes that will invigorate you mid-shift<br />
There’s nothing less likely to sustain you in the middle of a long, busy shift than a limp service station<br />
sandwich or a cheap sausage roll. Neither will give your mind or body what you need to perform at your<br />
best, so a little food preparation is a simple, effective solution. Your wellbeing is undoubtedly linked to the<br />
quality of care you provide, and recognising this is an important step in caring for yourself while at work.<br />
Quick and easy to prepare, these lunch box recipes provide a range of nutrients that will boost your energy<br />
and help your mind to stay at its sharpest by providing a balance of carbohydrates, fats and protein.<br />
Spicy Peri-Peri<br />
Quinoa<br />
kcal 386<br />
fat 7g<br />
saturates 1g<br />
carbs 35g<br />
sugars 15g<br />
fibre 5g<br />
protein 47g<br />
salt 1g<br />
Serves 4<br />
Cook 20 minutes<br />
4 skinless chicken breasts, cut<br />
into bite-size pieces<br />
1 tbsp Peri-Peri seasoning<br />
100g quinoa<br />
600ml hot chicken stock<br />
100g dried cranberries<br />
125g ready to use puy lentils<br />
1 tbsp olive oil<br />
2 red onions, cut into thin<br />
wedges<br />
1 bunch of spring onions,<br />
chopped<br />
Small bunch of basil<br />
Quinoa is high in<br />
protein, iron and<br />
fibre and is<br />
naturally<br />
gluten-free.<br />
Toss the chicken in the Peri-Peri<br />
seasoning and bake for 20 minutes<br />
until the chicken is cooked. Set aside.<br />
Cook the quinoa in the chicken stock<br />
for 15 mins until tender, add the<br />
cranberries and lentils and cook for a<br />
further 5 mins. Drain and add to the<br />
chicken.<br />
While the quinoa is cooking, fry off<br />
the onions in the olive oil until<br />
softened. Add to the chicken and<br />
quinoa mix, stir and add the<br />
basil. Allow to cool before<br />
boxing up.<br />
20 newcrossnews | www.newcrosshealthcare.com
HEALTH & WELLBEING | BE FOOD SMART AT WORK<br />
Chilli Bean wraps<br />
kcal 320<br />
fat 9g<br />
saturates 1g<br />
carbs 52g<br />
sugars 0g<br />
fibre 6g<br />
protein 11g<br />
salt 3.98g<br />
Serves 4<br />
Cook 16 minutes<br />
1 small onion, sliced<br />
1 tbsp vegetable oil<br />
400g can mixed beans,<br />
drained and rinsed<br />
400g chopped tomatoes<br />
30g fajita seasoning or similar<br />
8 soft tortilla wraps<br />
Grated cheese<br />
Handful chopped coriander or<br />
parsley<br />
Gently fry onions for 5 minutes to<br />
soften. Tip in the beans,<br />
tomatoes and fajita seasoning<br />
stirring occasionally, and cook for<br />
around 10 mins.<br />
Take a large spoonful of the mix<br />
and spoon along the centre of each<br />
wrap. Top with cheese, a<br />
sprinkling of coriander or parsley.<br />
Wrap everything up and chop<br />
in half.<br />
Remember to keep<br />
your meals in the fridge<br />
while at work where<br />
possible, especially<br />
those meals containing<br />
meat or dairy<br />
products.<br />
Charred aubergine, pepper<br />
and bulgar wheat<br />
kcal 198<br />
fat 3g<br />
saturates 0g<br />
carbs 38g<br />
sugars 6g<br />
fibre 6g<br />
protein 6g<br />
salt 0.2g<br />
Serves 4<br />
Cook 10 minutes<br />
175g bulgar wheat<br />
2 tbsp sundried tomato paste<br />
4 baby aubergine, each<br />
sliced lengthways into 3<br />
1 red pepper, sliced<br />
lengthways into 1cm pieces<br />
2 tsp olive oil<br />
Handful basil leaves<br />
Prepare the bulgar wheat according<br />
to the instructions. Stir the tomato<br />
paste into it.<br />
Heat a BBQ or griddle pan to high.<br />
Drizzle the oil over the pepper and<br />
aubergine slices, cook on each side<br />
for 5 minutes until charred.<br />
Add to the bulgar wheat mix and stir<br />
through the basil leaves. Leave to<br />
cool before boxing.<br />
All food prepared, cooked and photographed by our resident<br />
Newcross Food Guru, Sarah Gill.<br />
vegetarian 4<br />
vegan 4<br />
newcrossnews | www.newcrosshealthcare.com 21
POINTS OF VIEW | UNIFORMS<br />
The Quest<br />
for the<br />
Perfect<br />
Uniform<br />
Is your uniform simply practical workwear or<br />
does it say something about your profession?<br />
As Newcross begins a review of company<br />
clothing, we explore the past, present and future<br />
of healthcare uniforms.<br />
Few professions put more demands on clothing<br />
than healthcare. You don't have to be on the<br />
frontline very long before realising that a long shift<br />
can be tough on your uniform. Despite numerous<br />
1840<br />
changes over the decades, with innovations in<br />
fabrics, features and styles, most of us are still<br />
looking for that elusive 'perfect uniform'.<br />
THE FIRST NURSES<br />
The origins of the classical uniform designed<br />
come from the church and the military in the 19th<br />
Century. Formalised healthcare was first delivered<br />
by nuns and civilian women seconded to the army<br />
and so the earliest bespoke uniforms were<br />
adapted or modified accordingly. Many of the<br />
initial design features such as layered tunics,<br />
pinafores and caps persisted for years.<br />
THE STEREOTYPE<br />
The 1950s uniform, seen in period dramas like<br />
Call the Midwife, is arguably one of the most<br />
iconic and enduring. However, while it was stylish<br />
and instantly recognisable, it was far from<br />
practical. Heavy wool overcoats? Not really ideal<br />
for cycling to your next patient.<br />
Rapid change took place in the 1960s due in<br />
part to evolving responsibilities, new tiers of<br />
specialism and the birth of a once exotic but now<br />
commonplace variant; the male nurse. With the<br />
arrival of men came the rather dapper<br />
combination of trousers and a white jacket with a<br />
high neck, which later became widely adopted by<br />
both genders. Durability, easily laundered and<br />
colourfast, synthetic fibres like nylon and<br />
polyester were considered by the ‘experts’ to be a<br />
huge improvement.<br />
In the 1980s, considered by some as the<br />
‘golden age of nursing’, there was a concerted<br />
effort to make uniforms more functional and<br />
informal.<br />
Uniforms identify to patients who you<br />
are and what you are there to do, which<br />
is key especially for patients with<br />
Dementia. It is important that uniforms<br />
are functional, fit for purpose and made<br />
of comfortable breathable material.<br />
Linda McVeigh<br />
Senior Clinical Lead Nurse, Head Office<br />
22 newcrossnews | www.newcrosshealthcare.com
POINTS OF VIEW | UNIFORMS<br />
Some felt this made staff more approachable and<br />
enabled them to perform their (often physically<br />
demanding) duties more easily. Others felt that<br />
more casual styles failed to reflect our<br />
professionalism and rigor.<br />
ONE SIZE FITS ALL?<br />
Today, there’s a wider spectrum of healthcare<br />
roles than ever before. In Newcross, we employ<br />
numerous different types of nurses, healthcare<br />
assistants and support workers. Each has their<br />
own area of specialism and working environment.<br />
A uniform that’s appropriate in a hospital ward<br />
might not be ideal for home visits. Some patients,<br />
such as those with dementia, might respond well<br />
to the continuity of familiar dress style while<br />
children or adults with learning difficulties may not.<br />
MODERN DEMANDS<br />
While we might welcome a sassy new design from<br />
Stella McCartney, we can’t overlook the legal,<br />
clinical and operational constraints. In a highly<br />
regulated sector, factors other than aesthetics are key<br />
considerations when specifying uniforms, these<br />
include:<br />
• Infection control - Body fluids are a fact<br />
of life (welcome to our world!). Thorough<br />
laundering is essential.<br />
• Skin tear risks - Fasteners, buttons and<br />
insignia mustn’t catch on patients.<br />
• Work place safety - We need to protect staff<br />
with the right kit and that includes clothing<br />
• Occupational health - We walk, lift, stretch,<br />
bend and carry every day. Uniforms shouldn’t<br />
make things more difficult!<br />
• Cost - Each employee often needs to be issued<br />
with new uniforms several times a year.<br />
Most homecare agencies and other<br />
residential care settings along with<br />
hospitals have their staff wearing looser<br />
scrub type uniforms in various colours.<br />
They look smart (not too casual), different<br />
designs with piping, logos, trimmings etc<br />
have the essential pockets and are<br />
definitely a great deal cooler….<br />
Patricia Anne Morgan<br />
Healthcare Assistant, Swansea<br />
WHAT DO YOU THINK?<br />
If you have a point of view about how we should<br />
update and improve our uniforms, now’s a good<br />
time to speak up.<br />
Yes. Right now! We’d like to hear your ideas and<br />
- if you’re feeling creative - see some designs. Send<br />
your suggestions and sketches to<br />
communications@newcrosshealthcare.com.<br />
We will take into account all your submissions and<br />
we’ll award prizes for the best.<br />
2016<br />
THE NEWCROSS UNIFORM<br />
Since its foundation in 1996, Newcross has had a<br />
number of different uniform styles. In a recent<br />
clear-out of the Torquay branch a few ‘vintage<br />
pieces’ were discovered in storage. As we’re all<br />
different shapes and sizes, it’s tough to find one pattern<br />
that’s comfortable for everyone. The<br />
number of vents and darts (splits and tucks) are also<br />
much debated.<br />
As with every aspect of the organisation, we need<br />
to constantly assess our uniforms. In response to<br />
feedback from staff in the field, it seems that now is a<br />
good time to update and improve a uniform redesign.<br />
newcrossnews | www.newcrosshealthcare.com 23
ECOWATCH | SUSTAINABILITY<br />
CO<br />
Changing lives through sustainable projects<br />
Newcross has been a carbon<br />
neutral organisation for<br />
many years, but how does<br />
that change lives for the<br />
better? Well, it means we<br />
support projects across the<br />
world that reduce carbon<br />
emissions and by doing so,<br />
help people live better, more<br />
sustainable lives in their local<br />
environment.<br />
We currently offset 348 tonnes of carbon<br />
dioxide emissions, the<br />
equivalent of 232 small cars or 58<br />
large African bush elephants!<br />
One of the projects supported<br />
by Newcross is the provision of<br />
fuel-efficient cooking stoves in<br />
Uganda. 95% of Ugandans<br />
rely on solid fuel cooking<br />
methods, usually charcoal or<br />
wood, which has led to the<br />
degradation of the local<br />
forests.<br />
The improved stoves feature an<br />
insulated fuel chamber that<br />
reduces the amount of fuel needed<br />
by improving the combustion<br />
efficiency and retaining heat.<br />
It also reduces the level of<br />
toxic fumes that families are<br />
exposed to during the<br />
cooking process.<br />
Families are able to save money on<br />
fuel, which means they can pay<br />
school fees for their children,<br />
start a business and pay<br />
health care costs.<br />
Newcross also supports a<br />
reforestation project that aims<br />
to re-instate the Kikuyu forest<br />
in the Great Rift Valley in<br />
Kenya. Deforestation for cooking<br />
fuel, building materials and medicinal<br />
needs caused the forest to be almost<br />
completely destroyed, resulting in<br />
water sources drying up, soil<br />
erosion and the loss of wildlife.<br />
Conflicts between two<br />
native groups over dwindling<br />
resources also caused<br />
fighting, loss of life and loss<br />
of tourism business.<br />
So far, the reforestation<br />
project has planted over<br />
150,000 trees of over 20 different<br />
species. This has created<br />
employment and skill-sharing<br />
opportunities for local communities<br />
as well as water regulation across the<br />
region. Families are able to earn a<br />
living from selling produce such<br />
as fruit and honey, and<br />
benefit from an increase in<br />
eco-tourism.<br />
Find out more about these<br />
projects and how we’re helping<br />
change lives for the better<br />
http://www.carbonfootprint.com/carbonoffsetprojects.html
TECHNOLOGY | POWER TO THE PEOPLE<br />
TO THE PEOPLE!<br />
The mobile phone is now an essential piece of kit for a healthcare<br />
professional. How can you avoid the nightmare of a battery failure?<br />
If you’re constantly on the move, and<br />
particularly if don’t have a car, keeping vital<br />
gadgets charged is a challenge. For most<br />
people, being uncontactable because your<br />
phone is dead can be frustrating. When you’re<br />
providing vital care to patients, it’s potentially<br />
more serious.<br />
Although Central Support is on call 24/7 to ensure<br />
we can put other staff in place if you can’t be<br />
reached, if you miss a call, it can mean that you’re<br />
missing out on an extra shift. That’s why a growing<br />
number of our team are now carrying a power<br />
bank. So, what is a powerbank and which one do<br />
you need?<br />
The size of every battery or power bank is measured<br />
in mAh (milliamp hour) which represents how much<br />
energy the battery can hold. The higher the mAh,<br />
the longer the battery will last, or in the case of<br />
power banks the more power it will hold. So what<br />
does all of this mean in real terms?<br />
If your phone has a mAh of 3000 and on<br />
average you get around a day of usage from it<br />
then a power bank of mAh 3000 will give you a<br />
whole extra day of charge. You can leave your<br />
phone in your bag with it charging while you are<br />
on a shift, but beware your phone or powerbank<br />
may heat up when placed in an enclosed space..<br />
We use our phones for everything from viewing<br />
available shifts to contacting Central Support and<br />
are such an integral part of our lives. Power banks<br />
allow us the ability to not worry about our phones<br />
battery life so we can keep doing all the things<br />
we want to with them and having a power bank<br />
means you won’t miss any more available shifts.<br />
Aukey 5000mAh<br />
£10.99<br />
This is a cheap power bank<br />
that can fit comfortability in<br />
your pocket and is great<br />
value for<br />
money.<br />
Lenmar iPhone 6 Battery<br />
Case<br />
£24.99<br />
This case has a 3000 mAh<br />
battery in it so you always<br />
have a power bank with your<br />
phone. It’s convenient and<br />
re-charges<br />
when your<br />
phone is on<br />
charge.<br />
RAVPower 22000mAh<br />
£28.99<br />
This power bank has a<br />
massive capacity and can<br />
charge up to 3 devices at<br />
once. However,<br />
it is heavy<br />
due to<br />
large<br />
capacity<br />
battery.<br />
Look out for more technology ideas in the next issue of newcrossnews<br />
newcrossnews | www.newcrosshealthcare.com 25
LIGHT RELIEF | MOBILE GAMES<br />
@RayRossTheBoss<br />
PokemonGo is so therapeutic.<br />
It's breaking down all of my<br />
social anxiety. I've met so many<br />
cool people so far.<br />
Pokémon Go has also helped increase activity<br />
levels for some who have previously struggled<br />
with exercise, previously going for a 20 minute<br />
walk was a Herculean task… but now, they’ll<br />
willingly walk anywhere from 2km to 10km just to<br />
hatch a few Pokémon eggs.<br />
Critics have raised questions about safety<br />
and privacy but some argue that the hit mobile<br />
game has therapeutic benefits. Can chasing<br />
imaginary monsters really be good for you?<br />
Unless you’ve been living under a rock for the<br />
past month, you will have heard of the new mobile<br />
game Pokémon Go. Within the first two weeks of<br />
its release, Pokémon Go became one of the most<br />
popular mobile games of all time with over 15<br />
million downloads.<br />
The game encourages<br />
players to leave the house and<br />
exercise while searching the<br />
streets for animated characters<br />
called Pokémon, which appear<br />
on their smartphone screens by<br />
creatively using augmented<br />
reality to bring the creatures<br />
to life. Naturally, some people<br />
dismiss it as just a game or<br />
passing fad, but there are<br />
many others who proudly state<br />
that Pokémon Go is the best<br />
thing that has happened to<br />
them, despite the critics.<br />
People from all over the world<br />
that suffer from depression and<br />
anxiety have started reporting<br />
that after playing the game for<br />
some time, they feel more<br />
energetic and they’re less<br />
prone to negative feelings.<br />
They have even taken to twitter<br />
to praise the game<br />
@PozziePHL<br />
Pokemon Go somehow<br />
helps me divert my attention<br />
to something else and get<br />
through health anxiety.<br />
Increased activity can help you feel better. When<br />
you exercise endorphins are released and you feel<br />
happier. Feelings of depression or unhappiness can<br />
diminish or even disappear because your body is<br />
active.<br />
An idle mind is a devil’s workshop and Pokémon Go<br />
leaves you very little time to be idle. There can be a<br />
mental shift within you that could make you feel better.<br />
The game has even been seen to help in a clinical<br />
setting with C.S. Mott Children’s Hospital in Michigan<br />
using Pokémon Go as a tool to help get patients out<br />
of their rooms. Use of the game soon encouraged<br />
interaction with fellow patients and hospital staff.<br />
J.J Bouchard, child life specialist at the Hospital,<br />
said “It’s a fun way to encourage patients to be<br />
mobile. This app is getting patients out of beds and<br />
moving around”. Jigna Patel, whose son is receiving<br />
treatment at the hospital added; "You can see the<br />
kids take their minds off the pain and the treatments<br />
that they're going through. I could see the<br />
difference. The kids were having a blast."<br />
The app is available<br />
for free on both the<br />
Apple App Store and<br />
Google Play Store.<br />
26 newcrossnews | www.newcrosshealthcare.com
my<br />
newcross<br />
STAFF ANNOUNCEMENT<br />
3 ways to improve your<br />
work organisation<br />
We’ve created a simple solution for organising your working life, it’s called myNewcross.<br />
Get your shifts booked, future availability added, book training plus engage with<br />
colleagues and get feedback - all in one place!<br />
Shift organisation<br />
View and accept shifts Add and manage availability<br />
View and download payslips Suggest someone for our recommend<br />
a friend scheme<br />
Training<br />
Pay for training courses that have been booked in branch<br />
View training and uniform credits accumulated<br />
Social and Feedback<br />
View staff assessment scores Chat with colleagues on social network<br />
Connect with colleagues with ‘add friend’ feature<br />
Suggest someone for our recommend a friend scheme<br />
Need instant access to update your availability or check<br />
your diary of shifts on the go?<br />
Try the Newcross Staff App. Download it for free from the<br />
iTunes store for Apple phones or the Google Play store<br />
for Android.<br />
newcrossnews | www.newcrosshealthcare.com 27
Much more than<br />
just a uniform...<br />
It takes more than a badge and uniform to deliver exceptional<br />
healthcare. That’s why for 20 years, we’ve been committed to<br />
hiring and supporting only the very best staff.<br />
And we recognize that as an experienced professional you<br />
deserve to be rewarded.<br />
So, we offer new and returning nurses a range of benefits<br />
including specialist training, ongoing clinical support and<br />
flexible working hours that you control.<br />
Join us today via our Platinum Ticket programme and we’ll<br />
also cover the cost of your DBS/PVG check, provide a<br />
workplace pension… and give you £500.<br />
Find out more by visiting<br />
www.newcrosshealthcare.com/platinumticket2016<br />
A £500 reward *<br />
*Plus free uniform