Newcross News Issue 9
The Autumn edition of Newcross Healthcare's newsletter - Newcross News
The Autumn edition of Newcross Healthcare's newsletter - Newcross News
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THE BRIEFING | BRANCH MOVES & LATEST CQC INSPECTIONS<br />
The Briefing<br />
As a business we go through several changes as we expand; from branch launches or moves to<br />
new members of staff joining our ever growing team. We want to keep you up to date with all the<br />
latest developments so you are never out of the loop. This is where “The Briefing” comes in to play.<br />
This section is designed to give you a nationwide snapshot of what is happening behind the scenes<br />
at <strong>Newcross</strong> as we continue to deliver quality person centred care.<br />
Branch moves<br />
As our business continues to expand, we need to stay ahead of the curve by investing in larger offices<br />
to house our growing needs.<br />
We are pleased to announce that due to the on-going success of our Liverpool and Yeovil branches, we<br />
have moved to larger premises to accommodate our ever growing team.<br />
Our new Liverpool address is:<br />
Second Floor<br />
Suite 2B<br />
Queen Insurance Buildings<br />
24 Queens Avenue<br />
Liverpool<br />
Merseyside<br />
L2 4TZ<br />
Our new Yeovil address is:<br />
Ground Floor<br />
Telstar House<br />
Mead Avenue<br />
Houndstone Business Park<br />
Yeovil<br />
Somerset<br />
BA22 8RT<br />
We are in the process of looking into more branch<br />
moves in the coming months, which<br />
include Durham, Chester<br />
and the Isle of Wight.<br />
We will keep you<br />
updated with the<br />
status of these<br />
moves as more<br />
information becomes<br />
available.<br />
LIVERPOOL<br />
YEOVIL<br />
CHESTER<br />
DURHAM<br />
Latest CQC Inspections<br />
ISLE OF WIGHT<br />
Our Southampton and Isle of Wight complex<br />
care teams were recently inspected by the CQC,<br />
who listened to feedback from both staff and<br />
clients about the <strong>Newcross</strong> service. Describing<br />
staff as caring, kind and dedicated, our clients<br />
gave glowing feedback on the care they receive<br />
and shared with inspectors how <strong>Newcross</strong> staff<br />
change their lives for the better.<br />
Clients described the service as ‘highly<br />
personalised (and) staff encouraged people to<br />
remain as independent as possible'. Giving key<br />
periods of respite, one client said, “I've taken<br />
more respite days away than I ever did... because<br />
I feel confident with the care team."<br />
Congratulations to our amazing complex care team!<br />
04 newcrossnews | www.newcrosshealthcare.com
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