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Asthma & COPD Telehealth Service<br />

AFWA is now just a (video) call away.<br />

People living in the Wheatbelt, Great Southern<br />

and the Goldfields can now speak to AFWA’s<br />

respiratory educators about their asthma, chronic<br />

bronchitis or emphysema without leaving town,<br />

thanks to the new innovative telehealth service<br />

launched in September 2016.<br />

The Asthma and COPD telehealth service uses<br />

phone and video conferencing technology to<br />

connect rural people who have problems breathing<br />

or are feeling breathless with AFWA’s experienced<br />

Clinical Respiratory and Asthma Educators. People<br />

can either visit their GP, Health Centre or Hospital<br />

to be connected to the service, or they can simply<br />

use their home computer.<br />

Colin Easther, 74, resides in Northam and suffers<br />

from moderate emphysema. The benefit of using<br />

this service has allowed Colin to simply visit his<br />

local Northam Hospital to speak to his respiratory<br />

educator instead of travelling over an hour away<br />

to Sir Charles Gairdner Hospital in Perth.<br />

“It’s very convenient, I just walk into a room and<br />

talk to her on a television set,” he said. “Last time,<br />

my respiratory educator gave me a demonstration<br />

of how to use the new equipment using a<br />

mannequin. It was very easy to see and I could ask<br />

her questions straight away, it’s a good system.”<br />

Colin also highlighted the ease of the Telehealth<br />

technology, stating “…you don’t need to be tech<br />

savvy, all you need to do is adjust the volume<br />

knob.”<br />

This service is not a replacement for existing<br />

asthma and COPD services within these regions<br />

and has been designed to work in collaboration<br />

with local doctors to help their patients, through<br />

filling gaps in asthma and COPD education and<br />

clinical support.<br />

It will help to increase and improve AFWA’s reach<br />

to regions of WA that were previously inaccessible<br />

to our Perth metropolitan based team of Asthma<br />

Educators. By ensuring all people residing in rural<br />

and regional Western Australia receive the support<br />

and care they need at the right place and time,<br />

we are one step closer to achieving our mission<br />

of reducing the burden of asthma and related<br />

respiratory conditions on the West Australian<br />

Community.<br />

The Asthma & COPD Telehealth Service is the<br />

result of a partnership between the WA Country<br />

Health Service (WACHS) and the WA Primary<br />

Health Alliance, the Country WA Primary Health<br />

Network and the Asthma Foundation WA (AFWA).<br />

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