Marked exam answers with assessor feedback
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Question 4b: Explain THREE benefits that GFATM might gain by using electronic systems to source its<br />
requirements from external suppliers. (12 marks)<br />
Sample answer:<br />
1 Speed<br />
GFATM is operating globally and so by using electronic<br />
systems information can be sent quickly, efficiently and<br />
securely (<strong>with</strong> correct governance) to any or all of the<br />
locations worldwide. This can save a lot of time as to send the<br />
paper copies could take several days. Additional benefits in<br />
saving on paper and adding to sustainability and ‘green’<br />
policies are achieved. Decisions can be made promptly that<br />
may effect urgent attention.<br />
2 Duplication of effort/documentation<br />
When updating information on the system this can be done as<br />
one task i.e. supplier details would be updated across the<br />
system network. This would save on duplication of tasks and<br />
human error. Whilst updating tender or contract documents<br />
version control can be applied ensuring that the correct<br />
version is always available when writing new contracts or<br />
tenders then the use of ‘copy and paste’ can speed up the<br />
process and ensure that wording is correct and not having to<br />
retype it each time that may lead to errors.<br />
3 Timescales<br />
As GFATM operate globally they will need to be aware of time<br />
zones. This may mean that one office may be open the other<br />
may be shut due to it being night time. A similar issue would<br />
be encountered <strong>with</strong> a variation of cultures, public holidays<br />
etc. The use of email and general electronic systems ensures<br />
that business continues as messages and tasks are dealt <strong>with</strong><br />
the next working day.<br />
Assessor comments:<br />
4/4 marks<br />
A very good answer, marks also awarded for the<br />
good contextualisation of the answer.<br />
3/4 marks<br />
A good answer, but some slight duplication of the<br />
previous answer in terms of speed. There are<br />
limited <strong>exam</strong>ples included in the answer which<br />
restricts it from full marks.<br />
2/4 marks<br />
The candidate seems to have headed the section<br />
incorrectly. The response, while a valid benefit in<br />
terms of time zones, has not been explained well.<br />
Examples of how time zones might have an<br />
impact could also be included. A pass grade only<br />
for this section.<br />
Total mark for part(b) = 9/12<br />
Total mark for Q4 = 17/20, a distinction pass<br />
grade.<br />
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