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<strong>CSFI</strong><br />

US experience<br />

is not that<br />

encouraging...<br />

Policis offers the following warnings for the UK, based on US experience:<br />

• The future of illegal lending is not the loan shark with a baseball bat of popular<br />

imagination, but online and at scale.<br />

• Demand does not go away when supply is restricted, it just goes elsewhere – to,<br />

among others, unlicensed, unregulated lenders, potentially off-shore.<br />

• Once the illegal lending market becomes established, it is very difficult to tackle.<br />

• Illegal lenders tend to look just like licensed lenders, and unsophisticated<br />

consumers<br />

• find it hard to differentiate between them<br />

• If regulators measure impact and realised consumer benefits in the authorised<br />

sector alone, they may miss the larger detriment arising from illegal activity.<br />

The CFA’s 2015 report, “Credit 2.0 – a commentary on borrowing and spending<br />

in the 21st century”, raised similar concerns about the unintended consequences of<br />

regulation. Its conclusion was that many customers will fail to check the legitimacy<br />

of a lender’s licence and so will not know whom they are dealing with.<br />

So, monitoring the activity of illegal lenders is a challenge – one that will largely fall<br />

on the government, the regulators and the judicial sector.<br />

Loan sharks of the traditional sort are still active in the UK. To tackle them, the<br />

government’s National Trading Standards office has set up “illegal money lending<br />

teams’”, hosted by Birmingham City Council and Cardiff Council. According to the<br />

Birmingham team, around 300,000 households in England currently borrow from<br />

illegal lenders. There is no typical borrower profile, but they are generally located<br />

in low-income neighbourhoods, and have a high level of debt. Even though 95% are<br />

said to have some sort of bank account, they have few alternative sources of credit<br />

when money is needed for everyday expenses such as food and clothing or to pay off<br />

existing arrears.<br />

Hence, recourse to the unregulated sector. Loan sharks are generally known to<br />

family and friends, and are regarded as part of the community. Notwithstanding that,<br />

involvement with a loan shark can go well beyond financial extortion to physical<br />

and mental distress – at its most acute, leading to suicide. Immigrant populations<br />

are particularly vulnerable as many have yet to meet the requirements necessary to<br />

interact with the formal credit sector.<br />

<strong>CSFI</strong> 73 LEADENHALL MARKET, LONDON EC3V 1LT Tel: 020 7621 1056 E-mail: info@csfi.org Web: www.csfi.org 19

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