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36<br />

SPECIAL REPORT<br />

SPECIAL REPORT<br />

37<br />

Banking on valuable<br />

feedback from<br />

Shropshire companies<br />

Glynn Jones explains that agents help to communicate policy to a broad audience and to promote a widespread understanding<br />

and trust of the monetary and financial stability policy framework<br />

The Bank of England’s iconic headquarters in London, heads up regional branches forming a UK network<br />

When the Bank of<br />

England’s monetary<br />

policy committee<br />

sits down each month to set<br />

the base rate of interest, it<br />

carefully considers feedback<br />

received from its network of<br />

agents across the UK.<br />

These agents tour the country seeking<br />

the opinions of all sections of the local<br />

business community, and are regular<br />

visitors to Shropshire.<br />

And our county’s connection doesn’t<br />

end there, because Glynn Jones, the<br />

Bank’s deputy agent for the West Midlands<br />

and Oxfordshire, was born in Telford<br />

and spent many years being raised in<br />

Shrewsbury.<br />

The Bank has 12 agencies which form<br />

a national network across the UK, and<br />

Glynn works from offices in Birmingham city<br />

centre. So, what exactly is their agenda?<br />

Glynn explains: “Our primary role is<br />

to assess both economic and financial<br />

conditions based on the views of<br />

businesses in the region as an input to the<br />

policy making process, both for monetary<br />

and financial stability. The agencies<br />

therefore form a vital link between business<br />

and the Bank.<br />

“The Bank’s regional branches were<br />

first established in 1826 as a response to<br />

the financial crisis of 1825-26, involving the<br />

Glynn Jones, the Bank’s deputy agent for<br />

the West Midlands and Oxfordshire, was<br />

born in Telford and spent many years being<br />

brought up in Shrewsbury<br />

failure of many provincial banks. The main<br />

reason for establishing the branch banks<br />

was to enable the Bank to take further<br />

control of paper note circulation, in order to<br />

prevent another crisis.<br />

“The Bank’s Court of Directors decided<br />

that branch business should be conducted<br />

by ‘persons of commercial knowledge with<br />

local experience’.”<br />

While the network of branches grew and<br />

changed during the 19th century, their basic<br />

responsibility was still to provide a banking<br />

and banknote distribution service, and<br />

branches continued to issue notes into the<br />

early 20th century.<br />

From 1930 on, however, the branches<br />

gained a new function – a requirement<br />

to send confidential reports on business<br />

conditions to Threadneedle Street, the<br />

Bank’s iconic London headquarters.<br />

This intelligence gathering role was<br />

further enhanced by the establishment of<br />

the Bank’s Monetary Policy Committee in<br />

May 1997.<br />

Glynn says: “The network now had a key<br />

role to play in enabling the Bank to collect<br />

‘proper regional and sectoral information for<br />

the purpose of monetary policy formation.’<br />

“Since then, the agents’ role has<br />

continued to evolve and grow to include<br />

intelligence pertinent to the Bank’s financial<br />

stability functions, an aspect of work which<br />

has been given added impetus by the recent<br />

creation of the Financial Policy Committee<br />

and Prudential Regulation Authority.<br />

“With around 9,000 contacts a year<br />

across a range of sectors, the Agents<br />

have access to a deep pool of business<br />

intelligence.<br />

“In Shropshire, I visit a very diverse<br />

range of businesses, from local farmers to<br />

major manufacturers, tourism operators to<br />

car dealerships, logistics and not forgetting<br />

my favourite – the food and drinks sector.<br />

“We also hold two panel meetings in<br />

Shrewsbury and Telford, drawing together a<br />

range of local employers.”<br />

This intelligence is not just analysed<br />

and communicated internally, but is<br />

also viewable externally, via the Agents’<br />

Summary of Business Conditions, which<br />

is published on the Bank’s website at the<br />

same time as the minutes of the MPC’s<br />

monthly meeting.<br />

The summary includes the agents’<br />

‘scores’ together with findings from special<br />

surveys commissioned by the MPC and<br />

based on interviews with contacts to<br />

investigate a particular issue of topical<br />

interest in more depth.<br />

Glynn continues: “The agents are also<br />

widely known through their representational<br />

role, notably our presentations of the<br />

Inflation and the Financial Stability Reports.<br />

“In Shropshire, this involves regular<br />

presentations to the business community,<br />

including the Business Board, events at<br />

Telford College of Arts and Technology, and<br />

the Telford Business Partnership.<br />

“This engagement is not confined to<br />

businesses but also includes the wider<br />

community, the third and education sectors.<br />

Through this role, the agents help to<br />

communicate policy to a broad audience<br />

and to promote a widespread understanding<br />

and trust of the monetary and financial<br />

stability policy framework.”<br />

As part of this engagement, Glynn<br />

says the agencies also host regional visits<br />

by policymakers and facilitate meetings<br />

between them and firms around the country.<br />

“Through these meetings - and events<br />

- such the recent Future Forum held in the<br />

Midlands in October - policymakers are able<br />

to engage directly with the public and the<br />

business community.<br />

“And they are able to hear, first-hand<br />

accounts, about the issues facing both<br />

Glynn Jones pictured with Brian Seadon at Telford Business Partnership<br />

and gain insights into the workings of the<br />

economy, including underlying dynamics of<br />

change – not just what is happening here<br />

and now.”<br />

One of the more enjoyable aspects of<br />

the job, according to Glynn, is interaction<br />

with schools, and the business people of<br />

tomorrow.<br />

“The agencies have been instrumental<br />

in the Bank’s schools’ challenge - Target<br />

2.0 - which has been attracting entries from<br />

over 250 schools from all over the UK for<br />

nearly two decades, with agents acting as<br />

judges in regional heats and finals.<br />

“All in all it makes for a busy,<br />

challenging but thoroughly rewarding job – I<br />

can honestly say no two days are the same.<br />

“And while the agencies have a long<br />

pedigree, they continue to perform a vital<br />

role for the Bank which recent events – not<br />

least the heightened uncertainty following<br />

the EU referendum vote to the more wide<br />

ranging responsibilities given to the Bank by<br />

Parliament - only serve to reinforce.”

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