I_HeERO Newsletter December 2016

MEMBER STATES UPDATE
eCall Implementation in Portugal
by Vitor Judicibus
Ministry of Internal Administration
Portugal is currently in the final stage of a complex project of implementation of a new PSAP technological
solution in the two PSAPs in on the mainland. The new system includes all the necessary features to allow
the effective management of eCall based on 112.
By February 2017, Portugal will only have two PSAP (referred as North Operational Centre-CONor and
South Operational Center- COSul) which will work in full redundancy with connections to police and rescue
forces.
In Portugal eCalls and 112 calls will be received
by the same PSAP’s, although they may be picked
up by specifc operators.
On the PSAP side, during 2016, Portugal has already
implemented in CONor all the equipment
(server and modem), so CONor is already able to
receive eCalls and to extract the minimum set of
data (MSD).
The integration of the MSD data in the PSAP operational
software, to show the eCall data on the
PSAP operator screens, will be finished and tested
in early December this year.
On the other hand, in COSul (based in Lisbon) we
expect to finish the implementation of eCall by
the end of January 2017.
We participated in the 5th eCall TESTFEST that
took place in the UK from 28 November to 2 December
2016 and had the opportunity to test
our CONor eCall implementation with different
IVS brands.
On the Mobile Network Operators side we are in
Figure 20: Portuguese PSAP configuration
a position to say that all three MNO’s (MEO, NOS
and Vodafone) have already upgraded their networks and implemented the eCall discriminator (eCall flag).
In the light of the above, all the MNO’s in Portugal are now perfectly able to identify eCalls and to route the
voice and the MSD to the most appropriate Portuguese 112.
I_HeERO Newsletter - December 2016
to be continued...
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