I_HeERO Newsletter December 2016

MEMBER STATES UPDATE
eCall Implementation in Slovenia
by Katja Banovec Juros
Administration of the Republic of Slovenia for Civil Protection and Disaster Relief
The Slovenian core I_HeERO team is composed of Administration of the Republic of Slovenia for Civil Protection
and Disaster Relief, Telekom Slovenije and Iskratel. Today, Slovenia is divided into 13 PSAP regions
receiving 112 emergency calls.
The first task of the team was to perform a state of the art analysis, where different options for eCall service
deployment were evaluated. It was decided that all 13 112 PSAPs will be enabled to receive eCall calls form
the regions they cover. The cost-optimised scenario with a centralised approach was chosen. The process
of specifying and designing pilot system was followed by implementation of eCall features in the real
network environment with one PSAP upgraded. After testing of the whole eCall value chain from a car to
the PSAP was completed and validated successfully, all 13 PSAPs have been upgraded. Since 1 December
2015, eCall service has been up and running and is supported by all Slovenian 112 PSAPs. Further activities
will focus mainly on additional testing and advancements of eCall service.
The core part of the solution is eCall Node, to which all eCall calls shall be routed by mobile network operators.
The eCall Node decodes MSD and diverts voice calls along with MSD information to the most appropriate
of 13 regional PSAPs. The most appropriate PSAP is determined by means of geo-coordinates from
MSD or alternatively using the called party number predefined by mobile operator. The decoded MSD data
are transferred to PSAPs over data links. PSAP’s 112 software has been upgraded for receiving MSD from
eCall Node.
Figure 21: eCall Implementation in Slovenia
I_HeERO Newsletter - December 2016
to be continued...
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