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ARTICLE<br />

Moving closer to delivering the home WiFi<br />

experience to users on the move<br />

Mark Richman, Director, Product Management and Mobility - Intelsat<br />

The mobility sector remains one <strong>of</strong> the most<br />

dynamic and growing opportunities for<br />

broadband providers, driven by the demand<br />

that end users want to remain connected at<br />

all times. As maritime operators and their<br />

crews and cruise line and airline passengers<br />

experienced better and better connectivity<br />

in 2016, the primary mobility trend for<br />

2017 follows naturally – service providers<br />

accessing more and more bandwidth to<br />

deliver a WiFi experience that rivals that at<br />

users’ homes.<br />

This need for more mobility bandwidth is<br />

driven by a shift in user expectations from<br />

‘nice to have’ to ‘this needs to be a lot<br />

better’. Initially, users were happy just to<br />

exchange emails or read web sites. Now,<br />

as more bandwidth becomes available and<br />

services are upgraded, users also expect<br />

to be able to send out large files, such as<br />

business data or high-resolution photos and<br />

video from their vacations. In fact, WiFi has<br />

become so important to airline passengers<br />

it has become the new “legroom” <strong>of</strong><br />

commercial airlines.<br />

Similarly, cruise passengers expect to bring<br />

their own device on vacation to actively<br />

engage on social media while aboard the<br />

vessel. For both airlines and cruise ships,<br />

WiFi connections that can keep passengers<br />

connected while onboard and allow them to<br />

deliver as much data as they consume are<br />

now THE differentiator in the marketplace.<br />

For satellite broadband providers, this<br />

creates an opportunity to begin meeting<br />

these needs this year. High-throughput<br />

satellites already in orbit have the available<br />

bandwidth to satisfy end users connectivity<br />

demands, especially when these satellites,<br />

such as Intelsat EpicNG, have been<br />

optimized to deliver connectivity in areas <strong>of</strong><br />

Intelsat EpicNG, have been optimized to deliver connectivity<br />

in areas <strong>of</strong> high demand, such as highly traveled aero and<br />

mobile traffic routes. Intelsat 29e and Intelsat 33e are in orbit<br />

and ready to deliver high-throughput services today, and<br />

scheduled launches in 2017 will deliver three additional Intelsat<br />

EpicNG satellites”<br />

high demand, such as highly traveled aero<br />

and mobile traffic routes. Intelsat 29e and<br />

Intelsat 33e are in orbit and ready to deliver<br />

these high-throughput services today, and<br />

scheduled launches in 2017 will deliver three<br />

additional Intelsat EpicNG satellites to make<br />

sure this connectivity is available when and<br />

where network operators and end users<br />

need it.<br />

Another area where satellite will play a<br />

critical role in the 2017 mobility landscape is<br />

the connected car. Auto manufacturers are<br />

excited about the potential <strong>of</strong> being able to<br />

monitor vehicles and their systems remotely<br />

and provide s<strong>of</strong>tware updates via broadband<br />

connections. What a game changer to think<br />

that the car you buy today will get better<br />

and better as new s<strong>of</strong>tware features become<br />

available.<br />

The delivery systems that make this possible<br />

will rely on hybrid connectivity featuring<br />

both satellite and terrestrial technologies,<br />

and the elimination <strong>of</strong> the need to bring cars<br />

into the dealership for simple code updates<br />

will save money and time for manufacturers<br />

and drivers. And as more driverless cars<br />

and trucks begin to take to the roads; those<br />

same satellite-cellular networks will be used<br />

to monitor those vehicles as well.<br />

The automotive improvements are<br />

dependent on advances in antenna<br />

technology that Intelsat has been<br />

supporting for several years. We saw<br />

milestones and announcements around<br />

the development <strong>of</strong> smaller, more efficient<br />

antennas in 2016 that will have impact<br />

across the mobility sector. That momentum<br />

will continue into 2017 with productionready<br />

units available over the course <strong>of</strong> the<br />

year.<br />

The next year promises to be, “Annus<br />

Mirabilis” according to Runway Girl,<br />

which means that it’s a year <strong>of</strong> expanding<br />

opportunities for mobile broadband<br />

providers and better experiences for end<br />

users. The business challenge will be making<br />

it easy for network operators to incorporate<br />

this increased bandwidth into their<br />

operations and deliver it in the right places<br />

with winning business models. We know<br />

that our customers don’t want to have to<br />

buy megahertz and then determine the best<br />

way to serve the end user.<br />

That’s why we are working with our<br />

ecosystem partners to make it easier to<br />

incorporate high throughput technology<br />

into their global networks. This is not just<br />

about the right technology but also about<br />

the ecosystem working together to make<br />

it easier for our customers to focus on their<br />

business while we handle the bandwidth.<br />

Does your service provider <strong>of</strong>fer you the<br />

same?<br />

32 January 2017

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