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Travel Trade<br />

OuTbOund<br />

<strong>February</strong> <strong>2017</strong> - ISSUE #<strong>16</strong><br />

TRAVEL SHOWS:<br />

rade<br />

Scandinavia<br />

und Pre-view Danish Travel Show<br />

Post-report MATKA<br />

How to design a booth<br />

Singapore Airlines takes over Stockholm<br />

Travel Trade<br />

OuTbOund<br />

Herning is the meeting place<br />

for the Danish Travel Trade<br />

Scandinavia<br />

It is all about Networking B2B<br />

Friday 24 <strong>February</strong> is Trade Day 60,000+ potential customers<br />

3,000+ Travel professionals +30 National Tourist Offices<br />

Get-2-gether for all exhibitors New: China, Iran, Nepal,<br />

and professionals at 18.00<br />

Philippines, Macedonia, Sri Lanka<br />

FREE<br />

admission for travel<br />

professionals<br />

contact<br />

danishtravelshow@<br />

mch.dk<br />

Preferred Holiday Fair of the Danish Travel Professionals. Danish Travel Show is Scandinavia’s<br />

largest consumer holiday fair and has been taking place every year since 1997.<br />

Danish Travel Show occupies no less than 14 exhibition halls. In 20<strong>16</strong> the fair had 61,885<br />

visitors, over 1,100 exhibitors, 186 trade journalists, more than 50 represented contries and<br />

over 3,000 trade-only visitors.<br />

Messecenter Herning | Vardevej 1 | DK-7400 Herning | +45 9926 9926 | mch.dk


Herning means<br />

business<br />

This year Thailand is opening more camping<br />

sites in the nation parks.<br />

“Friday has become the most important travel trade day in Denmark, and together with 20.000 costumers we have an atmosphere<br />

you don´t find at other fairs. It is the day where the agents and tour operators are able to meet with all the destinations and<br />

get updated and improved there network. We have doubled up the numbers of trade professionals the last couple of years”.<br />

Anders Ladefoged, CEO of the Danish Travel Show in Herning <strong>February</strong> 24-26, agree that there is a lack of travel trade shows<br />

in Scandinavia. This form of interaction is now done mostly through small workshops with only one destination as a theme.<br />

“But at the Danish Travel Show we present more than 100 destinations, 37 of them with their National Tourism Organization<br />

represented. This is where an agent or tour<br />

operation can update their knowledge or find<br />

inspiration and new ideas for their clients.”<br />

Among the new destinations this year is Iran<br />

and Macedonian. Montenegro was new last year<br />

and got a splendid result. This year there is a<br />

chance to be updated on the possibilities in Iran<br />

after the boycott has ended.<br />

There is no partner country this year. Instead<br />

Danish Travel Show has chosen “camping” as<br />

partner.<br />

Anders Ladefoged: “Remember, that even<br />

though half of the exhibition is camping, these<br />

clients also go on ordinary holidays and today<br />

it is possible to go camping all over the world,<br />

not only in Europe , but also long haul. This year<br />

Thailand for instance is opening more camping<br />

sites Travel in the country´s Trade national parks and everyone<br />

knows about the wonderful experiences in a<br />

OuTbOund<br />

Mobil home in North America or Down Under.”<br />

Scandinavia<br />

Friday is the trade day to be updated and get inspiration on more than<br />

100 destinations.<br />

Travel Trade<br />

OuTbOund<br />

Published by: Traveltrademedia.com, Copenhagen, Denmark. CVR DK29314055<br />

Managing editor:<br />

Carsten Elsted<br />

Travel editor:<br />

Carsten A. Andersen<br />

Contact:<br />

editor@ttoscandinavia.com<br />

Layout:<br />

Agnese Klavina


IRAN WORKS ON TOURISM<br />

Tourism is big business in Iran. Iran is a country<br />

of vast diversity, great natural beauty and<br />

numerous heritage sites from ancient times.<br />

Sitting on the Silk Road, the ancient connection gateway between<br />

west and east has resulted in the creation of a unique culture with a<br />

combination of western and eastern values. Iran is home to a dozen<br />

cultures, traditions, ethnicities, and languages with a high potential<br />

in tourism attractions.<br />

Seeing the significant rise of tourists booking Iran even before the<br />

nuclear deal was signed, shows Iran’s popularity.<br />

Ali Vaghefi, an expert of the Iran travel industry and Vice President<br />

and cofounder of the Iranian Tour Operators Association, believes<br />

the political decisions by President Hassan Rouhani which led into<br />

lifting sanctions, brought the golden age of the tourism industry to<br />

the Islamic Republic.<br />

With new moderate policies, the world has changed its view about<br />

Iran, and Iranian people have more support for their government.<br />

“Our friendly connection with the world will ease the ground for<br />

those that want to travel to Iran. Iran is one of the world’s biggest<br />

untapped tourist destinations having 19 UNESCO world heritage sites<br />

and fascinating natural attractions.<br />

Since the country has been out of the international investment list<br />

its market has a great potential for investors in many different fields<br />

including hospitality and aviation.<br />

Proper training is important to attract new technologies and<br />

educational methods to the country.<br />

All business investors and companies can obtain the most up to dated<br />

information about Iran’s economic situation and its future outlook<br />

from Iranian tour operator companies.” said Mr. Vaghefi.<br />

“Spring and fall season are the times that we have a rush in tourist<br />

arrivals. In order to handle this upsurge Iran needs to upgrade its<br />

infrastructures as fast as possible.<br />

We need to triple the number of our four and five stars hotels. Leading<br />

tour operators like us decided to create new products that will bring in<br />

use all the aspects of Iran’s unique attractions during the winter and<br />

also in summertime.”<br />

Iran has a large area representing a great variation of climate and<br />

biodiversity. In winter our travelers can drive to the north of Tehran<br />

for skiing in Shemshak or take a flight to the southern islands at the<br />

Persian Gulf. There they can enjoy jet skis and many other water<br />

activities.<br />

Also tourists have the option of safari tours in the desert and can njoy<br />

camel riding, off-roading, sand boarding, trekking in the desert, and<br />

star gazing at night.<br />

“Despite the warnings on travelling to Iran, all those who chose to<br />

experience this country have so many stories to tell about the warm<br />

and special welcomes they received by the Iranian people. This is a<br />

world away of what the media says about Iran.<br />

We are privileged by having a powerful national protection that<br />

has made Iran the safest country in the region and our tourists feel<br />

absolutely secure during their stay. After the nuclear deal I have seen<br />

news agencies or magazines that had never talked about Iran before<br />

and are promoting Iran as one of the top destinations.<br />

Iran became the number one destination for National Geographic<br />

Traveler’s cool list of 20<strong>16</strong>, best places to travel in 20<strong>16</strong> by Travel +<br />

Leisure, one of the top <strong>16</strong> destinations on CNN list, and many more.”<br />

Travel Trade OUTBOUND - Scandinavia


Every third Finnish traveler chooses their<br />

travel destination based on the cuisine.<br />

Food is an especially important aspect<br />

for younger travelers, students, business<br />

travelers, decision makers and people living<br />

in the Helsinki metropolitan area. 27 % of Finns also choose domestic travel<br />

destinations according to the food offered. The MATKA Nordic Travel Fair is<br />

held 20-22 January and in addition to presenting travel destinations from<br />

around the world, it showcases food travel especially on its Tasty Travel area.<br />

SPOT ON FOOD TRAVEL<br />

Finnish travelers recommend the cuisine<br />

of destinations abroad rather than the<br />

cuisine of domestic destinations.<br />

35 % of Finnish travelers have at<br />

least once or more recommended a<br />

destination abroad to others based on<br />

the destination’s cuisine. Some of the<br />

good food travel destinations mentioned<br />

in the survey were Barcelona, Berlin,<br />

Prague, Budapest, London, Tallinn and<br />

Beijing.<br />

35 % of Finnish travelers have at<br />

least once or more recommended a<br />

destination abroad to others based on the<br />

destination’s cuisine. Some of the good<br />

food travel destinations mentioned in the<br />

survey were Barcelona, Berlin, Prague,<br />

Budapest, London, Tallinn and Beijing.<br />

Nearly all respondents had travelled<br />

in 20<strong>16</strong>. 87 % had travelled in Finland<br />

and 68 % abroad. Even though one third<br />

thinks food is an important factor when<br />

choosing a destination, one third does<br />

not think about food when booking a<br />

trip, and one third doesn’t recommend<br />

travel destinations based on their<br />

cuisine.<br />

New branding of Phuket<br />

Phuket Hotels Association unveiled the new brand identity of Phuket as<br />

Thailand’s leading island destination. It was created by Bangkok-based<br />

global branding agency QUO. The new ID focuses on the island’s breadth<br />

of experiences, its majestic natural beauty and its culturally diverse<br />

communities.<br />

“Phuket is one of Asia’s, if not the world’s, greatest tropical destinations<br />

and it offers a remarkable panoply of attractions,” said David Keen, CEO<br />

of QUO. “It is critical that the island’s amazing attractions are harnessed<br />

under one umbrella. We have formed a memorable identity that will bring<br />

distinction, a better cultural understanding and, we hope, stronger desire for<br />

the destination.”<br />

The Phuket Hotels Association, a grouping of more than 61 hotel members at<br />

its launch, representing more than 9,000 rooms, is an initiative by a pioneering<br />

collection of Thai and expatriate hoteliers on the island. It is advised by Khun<br />

Wichit Na Ranong, former President of the Thailand Tourism Council and<br />

owner of The Slate Phuket resort.<br />

Despite Phuket’s prominent position in Thai tourism, this is the first concerted<br />

effort to clearly define and express the island’s identity as a tourist destination.<br />

When the Phuket Hotels Association approached tourism branding agency<br />

QUO to assess Phuket’s unique assets, the brief was to understand its target<br />

visitors, then develop a concise and consistent identity that will serve as the<br />

focus for ongoing promotional activities.<br />

Based on this core identity, a new logo has been crafted, featuring ‘Phuket’<br />

in letterform with a decorative motif within the ‘U’ which is inspired by<br />

elements in Thai handicrafts. These decorative swirls also evoke the curl of<br />

the surf, calling to mind Phuket’s sparkling waters. The combination of blues<br />

in the logo reflects the azure waters and brilliant skies of the Andaman Sea.<br />

The new director of Thai Airways for Sweden and<br />

Finland Sripornsri Chotiwt got new idears from<br />

director of Thailand Tourism in the Nordic and Baltic<br />

area Pakkanan Winijchai.<br />

4<br />

>> Travel Trade OUTBOUND - Scandinavia


Lithuania: Vilnius a weekend trip<br />

Olga Concarova, marketing manager Lithuania Tourism<br />

together with Agne Andriekute and Monika Pocikouskyte<br />

were together to sell the capital of Lithuania at Matka.<br />

Vilnius Tourism has planned a weekend trip for the other Nordic<br />

countries, now that there are easy flight connections with SAS, Finnair<br />

and Norwegian.<br />

The tourist are advised to pick up a Vilnius City Card at the airport<br />

for 3 days as this will give them free entrance to the museums and free<br />

transport.<br />

Then it is just to follow the plan, given them by the Tourist Information<br />

center with a timetable for the museum visits plus even suggestions to<br />

local restaurants for lunch and dinner with local food.<br />

The local places, that the tourists are directed to, are sure NOT to be<br />

tourist-traps.<br />

The plan will take the tourists to see the Cathedral Square, The Palace<br />

of the Great Dukes, The museum of Genocide Victims (KGB Museum),<br />

a trip to Trakai.<br />

Besides the plan it is also possible to get a great cultural experience,<br />

visit the Opera and Ballet House or the National Philharmonic in the<br />

evening.<br />

Finland begins courtship of China<br />

Already a hit with Chinese holiday makers, Finland will now<br />

court the Chinese business events segment, which has so far<br />

shown no interest due to the little awareness of the destination,<br />

according to Leena Sipila, convention director at Finland<br />

Convention Bureau,<br />

Chinese arrivals to Finland grow with 42 per cent last year.<br />

Lapland`s glass roof igloos, where guests sleep underneath<br />

starry skies and Northern Lights are examples of the exclusive<br />

offerings, that will promise unique experiences for the MICE<br />

travelers.<br />

To find the buyers in this segment, Finland will participate<br />

in more MICE-related tradeshows in China and run MICE<br />

workshops in Beijing and Shanghai.<br />

Finland Convention Bureau also knows that being a pricy<br />

destination; the country would be better suited for small-sized,<br />

high-end corporate groups of up to 300 pax, instead of massive<br />

conferences with thousands of delegates.<br />

The China delegation and booth at MATKA.<br />

Namibia –<br />

land of contrasts<br />

In Namibia it is possible to come face to face with Cheetah.<br />

To experience Africa`s largest canyon Fish River Canyon.<br />

Etosha National Park with unparalleled game viewing.<br />

Namib Naukluft Park the world´s oldest desert with the highest dunes.<br />

In the national parks it is possible to see rare and endangered species such as<br />

the black rhino, cheetah and black-faced impala.<br />

It is a country of extremes, hot days and freezing nights, cold seas and hot<br />

deserts, harsh landscapes, wild animals and gentle people, thriving life in a<br />

barren rock and sand, and landscapes of infinite vastness.<br />

Ipaha Travels, largest Namibia incoming with director Katrina Luand and Justino Zimba from the Namibia embassy.<br />

Travel Trade OUTBOUND - Scandinavia


V.S. Mishra (third from left) is the new director from the India Tourism in Amsterdam, covering the<br />

Nordic area and Benelux, from left Philip Pereira, information officer from the office in Amsterdam,<br />

director of Truly India Saransh Gupta, the new director and a local helper Anna Heltula.<br />

Unapologetically India<br />

India has become a major destination for corporates & vent organizers.<br />

Director of Truly India Saransh Gupta: “What makes India different<br />

from any other destination is the myriad of experiences that it offers.<br />

Visitors are fascinated by its unique lifestyle, varied history, cultures and<br />

aura. From the hustle bustle of a<br />

cosmopolitan city to the serenity<br />

of the countryside, a hill station<br />

to the pristine beach. India has<br />

destinations, which offer unrivaled<br />

beauty for a business even.”<br />

And now from May Air India<br />

will fly nonstop from Delhi to<br />

Copenhagen.<br />

The same time, it is now possible to<br />

get an e-visa for the citizens of the<br />

Nordic countries before you leave<br />

home.<br />

Truly India MICE is a specialized<br />

company that brings Indian<br />

experience to the global business<br />

industry.<br />

Truly India had together with<br />

India Tourism a booth at MATKA<br />

at which the organization also<br />

Rainforest run in Langkawi<br />

One of the new activities for Langkawi Island in<br />

Malaysia is a rainforest run of 30 km.<br />

The Tuba Trail Run will be held on 8th April.<br />

The 30 km run on new pre-set trail goes through<br />

the pristine tropical wilderness of the islands of<br />

Pulau Tuba and neighbouring Pulau Dayang<br />

Bunting within the UNESCO Dayang Bunting<br />

Marble Geoforest Park, passing through some<br />

of Langkawi’s spectacular natural wonders and<br />

amazing landscapes gets you a close up experience<br />

of the nature and wildlife of the Langkawi<br />

Geopark.<br />

The organizer of the event Langkawi Tourism<br />

has limited the run to 450 participants only – to<br />

preserve the integrity of the natural environment.<br />

More information on Email:<br />

iskandar@eplusglobal.com<br />

There is a new CEO of the Langkawi Tourism as<br />

the former deputy of the Malaysian Tourism after<br />

his retirement has taken over Langkawi Tourism<br />

to continue the progress done already.<br />

Langkawi Tourism is in negotiations with Finnair<br />

to finalize a bulk charter agreement for the coming<br />

period.<br />

presented the new director of<br />

Tourism India, covering the<br />

Benelux and the Nordic area.<br />

The new director of Langkawi Tourism Dato Azazin Noordin together with senior<br />

tourism officer Azman Yussuf promoting Langkawi to Agnese Nicmane, who invited<br />

Langkawi to join the roadshow in May through the Baltic States.<br />

6<br />

>> Travel Trade OUTBOUND - Scandinavia


Korea to host<br />

the Olympics<br />

Korea will host the next Olympic and<br />

Paralympic Winter Games, which will take<br />

place <strong>February</strong> 9-25 2018 and March 9-18 2018.<br />

The venue is PyeongChang, where more<br />

than 26,000 participants from more than<br />

100 countries will compete in 7 sports<br />

and 15 disciplines among which are crosscountry<br />

skiing, ski-jumping, alpine skiing,<br />

biathlon, bobsleigh, skeleton, short track,<br />

curling, snowboarding, speed skating, Nordic<br />

combined, figure skating, luge, ice hockey and<br />

freestyle skiing.<br />

It is possible to stay in the country`s capital<br />

Seoul, and still go to watch the games as the<br />

capital is less than an hour by train.<br />

At the Paralympic games 1500 people from<br />

more than 50 countries will participate in<br />

alpine skiing, snowboard, biathlon, crosscountry<br />

skiing, wheelchair curling, and ice<br />

sledge hockey.<br />

Marcus Serunghyun Hwang is director of the Korea<br />

Tourism office in London, covering also the Nordic market<br />

and had the help of Taeyoung Kee in a wonderful classic<br />

Korean dress.<br />

Hotel with<br />

stable<br />

The Alexandrinum Palace hotel is situated 13<br />

km from Warsaw, which allows the clients to<br />

enjoy some peace and quiet, while taking in<br />

this picturesque landscape around the former<br />

palace.<br />

The former palace burned down in August<br />

1944 during the greatest armored battle on<br />

Polish land, but is now rebuild.<br />

It is surrounded by a 12 ha historic landscape<br />

park and there are only 30 rooms, so it will<br />

work great for a corporate meeting or board<br />

meeting.<br />

A horse riding center is situated in the park.<br />

Far away from the noise of the big cities<br />

and the hassle of daily life, both adults and<br />

children can spend their time.<br />

The area is perfect for horse riding – a large<br />

park, woodlands and lots of trails, which will<br />

help the clients to boost energy and perfect the<br />

horse-riding skills.<br />

Finland is one of the larger polish markets for holiday-takers. Nordic director<br />

Malgorzata Hudyma was on the spot with Danuta Bednarczyk from Polish incoming<br />

Holiday Travel.<br />

Travel Trade OUTBOUND - Scandinavia


Best location<br />

Tony`s Villas and Resort seems to have one<br />

of the best locations on the island of Bali.<br />

It is only 30 minutes from the airport,<br />

five minutes’ walk to the beach (if you are<br />

not satisfied with all the pools ) and one<br />

minute walk to the most popular bars and<br />

restaurants, 10 minutes’ walk to the popular<br />

shopping center and convenient distance<br />

to the most popular tourist destinations as<br />

Tanah Lot Temple.<br />

Angga Adiguna , general manager:<br />

“At the same time we can offer one bedroom<br />

pool villas, which is hidden in a tropical<br />

heaven, but we also have bungalows and<br />

rooms of different sizes, so also excellent for<br />

small meetings.”<br />

Travel2Bali from Denmark every year sends many Nordic travelers on their special trip<br />

to Bali. Here Angga Adiguna , general manager of Tony`s Villas & Resort gives the latest<br />

information to Tim Laugesen and Bente Nielsen from Travel2Bali.<br />

Exotic travel on Java<br />

Managing director Lonnie Gulliksen gets the news from Sadara Health Resort by Sulistiva<br />

Trihadianto and Incoming operator Daniels Nugraha from Exotic Trails in Indonesia.<br />

Java is one of the more special Indonesian<br />

islands – one of several thousands of<br />

islands.<br />

Exotic Trails in Indonesia makes<br />

package trips of different length, where<br />

it is possible to see all of Java. It is also<br />

Java, which has the two most populated<br />

cities of the country, the capital Jakarta<br />

and the second biggest city Surabaya.<br />

Exotic Trails make an 8 days tour to<br />

Citetuh Geopark, directly upon arrival<br />

at Jakarta Airport. It is also possible to<br />

take a two days longer trip and include<br />

one of Indonesia`s National parks.<br />

Sadara Boutique Beach Resort is on Bali<br />

in on Bali. Its family plan tells about<br />

that children up to 13 years stay free of<br />

charge. The check-out is at 12.00. The<br />

swimming pool is next to the beach. The<br />

resort also has both yoga and cooking<br />

classes.<br />

Surf point<br />

The Kirana is just minutes away from Batu<br />

Bolong Beach, which is a popular surf point<br />

in a semi-rural setting with a laid back<br />

summer vibe. It will appeal to travelers<br />

seeking modern home comforts and holiday<br />

experiences that continue to make Bali a<br />

quality destination.<br />

“It is a look that celebrates a new direction<br />

in a tropical design, 29 contemporary guest<br />

rooms and a club house. There is a glimpse of<br />

Balinese artistry in direct contrast to an edgier<br />

structure, surrounded by lush rice fields.<br />

It was the Indonesian<br />

ambassador<br />

to Denmark<br />

Muhammad Ibnu<br />

Said, which had<br />

taken the initiative<br />

to introduce 12<br />

resorts, hotels and<br />

incoming operators<br />

to the Danish travel<br />

industry. Here Henrik<br />

Kolte, sales Manager<br />

CCMG get the latest<br />

news from The Kirana<br />

by Lynda Purnama<br />

8<br />

>> Travel Trade OUTBOUND - Scandinavia


SIA faces<br />

challenges in <strong>2017</strong><br />

Singapore Airlines (SIA) faces challenging<br />

market conditions in <strong>2017</strong> as fierce<br />

competition and overcapacity continue<br />

to pressure yields. The parent airline’s<br />

capacity, which is now below 2008 levels,<br />

will again be relatively flat.<br />

SIA has responded to structural changes<br />

in the industry by growing its budget<br />

airline subsidiaries while reinforcing the<br />

premium position of its parent airline<br />

through a series of investments. In<br />

<strong>2017</strong> these investments will continue as<br />

premium economy is incorporated on<br />

more aircraft and new long haul business<br />

and first products are introduced.<br />

SIA’s position in the long haul market has<br />

been significantly impacted by ambitious<br />

expansion and aggressive pricing from<br />

Gulf and North Asian airlines. The<br />

short-term outlook is relatively bleak,<br />

with further yield declines impacting<br />

profitability.<br />

Yield<br />

SIA’s yields, which have been on a<br />

steady decline for several years, dropped<br />

further in 20<strong>16</strong>. Passenger yields are now<br />

approximately 10% below levels two year<br />

ago, and have fallen approximately 15%<br />

compared to four years ago.<br />

The pressure on yields particularly<br />

intensified in the second half of 20<strong>16</strong>. At<br />

the same time load factors started to fall,<br />

another indication of overcapacity in the<br />

market place. SIA reported a 1.9ppt drop in<br />

load factor in 3QCY20<strong>16</strong>, to 78.1%, and had<br />

similar declines in Oct-20<strong>16</strong> and Nov-20<strong>16</strong>.<br />

Lower profits for the parent airline and<br />

the group are likely for the remainder of<br />

FY<strong>2017</strong> as well as calendar <strong>2017</strong>. In its most<br />

recent outlook statement SIA warned of<br />

excess capacity and aggressive pricing by<br />

competitors continuing to pressure yields.<br />

SIA added frequencies to several existing<br />

destinations (mainly regional) in 20<strong>16</strong> and<br />

grew its network by two destinations.<br />

Duesseldorf, Canberra and Wellington<br />

were added, while São Paulo was<br />

suspended. Duesseldorf, Canberra and<br />

Wellington represented SIA’s first new<br />

destinations outside Asia since 2011.<br />

15 Europe destinations<br />

SIA ended 20<strong>16</strong> with a fleet of 109 aircraft<br />

compared to 104 aircraft at the beginning<br />

of the year. However, all the growth<br />

occurred in 4Q20<strong>16</strong> as Airbus caught up<br />

with A350 deliveries.<br />

SIA began 4Q20<strong>16</strong> with 104 aircraft. In the<br />

final quarter of the calendar year it added<br />

five A350s. SIA took its first five A350s in<br />

the first three quarters of 20<strong>16</strong> but these<br />

deliveries were offset by the phase out of<br />

four A330-300s and one 777.<br />

SIA plans to take three more A350s in<br />

1QCY<strong>2017</strong> – which is the fourth quarter of<br />

its fiscal year – and end its fiscal year with<br />

13 A350s. Two more A330 phase-outs are<br />

also planned by the end of the fiscal year.<br />

The addition of Duesseldorf and soon<br />

Stockholm, which were only possible<br />

with the A350, extends the SIA European<br />

network to 15 destinations - more than any<br />

other Southeast Asian airline.<br />

Australia, a key strategic market, has<br />

particularly been a focus for SIA. The parent<br />

airline will operate 133 weekly passenger<br />

flights from Singapore to Australia in the<br />

last week of Aug-<strong>2017</strong>, compared to 118 for<br />

the same period of 20<strong>16</strong>.<br />

No growth<br />

The general objective at SIA is not to grow<br />

its long haul operation but to improve<br />

profitability by changing the passenger mix<br />

and using more efficient new generation<br />

aircraft. With the passenger mix the idea is<br />

to try to carry fewer lower-yielding economy<br />

passengers while reinforcing its premium<br />

position with premium economy and new<br />

business class and first class products.<br />

SIA is essentially responding to the<br />

structural changes in the industry by trying<br />

to reduce its exposure to aggressive airlines<br />

in long haul markets. SIA cannot assume<br />

there will be a recovery in economy fares or<br />

yields as the changes that have taken place<br />

in its markets are structural and permanent<br />

in nature, rather than temporary. Given the<br />

huge order books of some of its aggressive<br />

competitors, the expectation is that yield<br />

pressures will intensify rather than abate.<br />

<strong>2017</strong> will be a key year in SIA’s new long<br />

haul strategy as the airline will complete the<br />

introduction of premium economy across<br />

its long haul network while unveiling a new<br />

business and first class long haul product.<br />

The new business and first class products<br />

will debut on the first of the five new A380s<br />

the airline is receiving to replace its five<br />

oldest (leased) A380s.<br />

SIA also plans to retrofit its 14 younger<br />

(mostly owned) A380s with the new<br />

premium product. The 777-300ER fleet could<br />

also eventually be retrofitted with the new<br />

premium product, but this is less pressing as<br />

most of this fleet has the latest business and<br />

first class product, which was introduced in<br />

2013. The entire A380 fleet still currently has<br />

the business and first class product that was<br />

initially introduced at the end of 2006.<br />

Travel Trade OUTBOUND - Scandinavia


Air Iceland carrying the torch<br />

Guðmundur Óskarsson, director marketing & sales,<br />

will work to help tourism travel further<br />

our in the region.<br />

Air Iceland will carry the torch to make tourism bigger outside the capital<br />

region.<br />

Guðmundur Óskarsson, director marketing & sales:<br />

“We are the experts in air travel for the region in and around Iceland.<br />

Connecting north, east and west Iceland and too five gateways in Greenland<br />

from our hubs in Iceland. Our aim is to inspire our passengers to travel further<br />

in the region and see news and exciting things.”<br />

Air Iceland starts later in <strong>February</strong> the first domestic flight from Keflavik<br />

International Airport (not Reykjavik) and Akureyri (AEY), so that international<br />

visitors, brought in by Icelandair from Europe and North America, can transfer<br />

directly to the flight and do not have to change airports in Iceland.<br />

Flights will be operating all year round, up to six times a week during the<br />

winter season and three times a week during the summer. To begin with these<br />

flights are only intended for those tourists, who are either coming off or going<br />

on at international flight through Keflavik.<br />

RECORD IN<br />

TOURISM<br />

In 20<strong>16</strong> nearly 1.8 million<br />

tourists visited Iceland, a<br />

country which only has<br />

330,000 inhabitants. This<br />

is an increase of 40%<br />

compared to 2015, when<br />

1.26 million visited the<br />

country, according to new<br />

figures from the Icelandic<br />

Tourist Board.<br />

The increase applies to<br />

all months of the year, but<br />

especially December, the<br />

tourist boom by 76% more<br />

tourists in 20<strong>16</strong> than the<br />

year before.<br />

“We are doing six flights a week, because the demand for the product is higher<br />

in the winter. Tourists stay for a shorter time, which means they have less time<br />

to travel around Iceland. Transportation is much easier with flight rather than<br />

other options. There is also more availability of accommodation in the north<br />

during winter than summer.”<br />

Air Iceland will have a new route from June1st.<br />

This will go to Belfast and is the second one, which falls into the Icelandair<br />

Route Network. The first is Aberdeen that started last year.<br />

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>> Travel Trade OUTBOUND - Scandinavia


IMAGINE WHAT ICELAND COULD<br />

DO FOR YOUR COMPANY<br />

The Nordic countries’ most exotic destination is ideal for teambuilding<br />

in a unique environment. Iceland is a fantastic playground for meetings and events,<br />

with an amazing combination of stunning nature and a modern city atmosphere.<br />

+ More info on how to get there on<br />

www.icelandair.com


History of beer in<br />

Iceland<br />

Beer has been in the storybooks of<br />

Iceland since the settlement in 874. But<br />

in 1915 alcohol was banned in Iceland. In<br />

1921 it was legalised to import rosé and<br />

red wine from Spain and Portugal due<br />

to business trading and other products<br />

followed later. Eventually in 1935 all<br />

alcohol except beer was legalised.<br />

During the prohibition years, there were<br />

two breweries in Iceland and they were<br />

only allowed to brew 2,25% beer which<br />

we normally call Pilsner.<br />

As beer was still prohibited, a pseudo-beer<br />

was invented, called „Bjórlíki” which in its<br />

essence was Vodka mixed with pilsner (2,<br />

25%). It supposedly tasted similar to beer<br />

and was about 5% alcohol level.<br />

Finally, 74 years after the prohibition,<br />

in March 1989 the final ban was lifted<br />

and beer was finally allowed again.<br />

Ever since then the evolution of beer in<br />

Iceland has been rapidly changing and<br />

small breweries opening up around the<br />

country. Every year on March 1st we<br />

celebrate the national beer day to honour<br />

the history and to be thankful that we<br />

can enjoy a cold beer, legally.<br />

Beer in Iceland -<br />

for internal and<br />

external use!<br />

If you are a beer enthusiast or simply<br />

like to get to know local Icelanders and<br />

fellow beer fans you can participate in a<br />

special beer walk around Reykjavík. In<br />

the tour you get the essence of the beer<br />

history along with a taste of some of<br />

our best micro crafted beers. You‘ll also<br />

get the chance to taste Iceland‘s famous<br />

Brennivín (Black death), a schnapps that<br />

is becoming famous around the world.<br />

And if that’s not enough beer? How about<br />

bathing in it?<br />

A Beer Spa Resort will<br />

be opening in <strong>2017</strong> in the<br />

North of Iceland. It will<br />

give people the chance<br />

to soak in a 38°C (100°F)<br />

bath filled with a special<br />

blend of beer containing<br />

yeast and hops which are<br />

said to be beneficial to<br />

the hair and skin. There<br />

will also be available an<br />

outdoor hot tub for larger<br />

groups. While soaking<br />

in the beer you can enjoy<br />

a cold refreshing glass of the Icelandic<br />

Kaldi beer from a tab next to the bath.<br />

Just be careful not to drink the bath<br />

„water”.<br />

Microbreweries<br />

around Iceland<br />

Regarding the beer history of Iceland<br />

it is quite unique and<br />

interesting and of course<br />

we want you to get to<br />

know it better. There are<br />

couple of breweries and<br />

microbars we recommend<br />

for every beer lover<br />

visiting Iceland.<br />

Bryggjan Brewery is the<br />

1st microbrewery and<br />

bistro in Iceland, serving<br />

a wide variety of highquality<br />

beers. What<br />

makes Bryggjan Brewery<br />

especially appealing is their own beer<br />

which they brew on site. Their brew<br />

master, Bergur Gunnarsson, keeps the<br />

diversity in the beer selection by brewing<br />

various styles of beer. Bryggjan Brewery<br />

offers a beer tour where individuals and/<br />

or groups get the opportunity to get a<br />

tutoring on all things related to beer,<br />

the brewing process and Iceland’s beer<br />

culture and history.<br />

Looking for a relaxed atmosphere and cosy<br />

surroundings, Skúli Craft bar is the right<br />

bar to visit. At Skúli Craft bar you will<br />

find up to 14 different beers on tap that are<br />

constantly rotating and you can always<br />

choose between some of the best beers<br />

available in Iceland. The great variety of<br />

beers served at Skúli are more often than<br />

not from local microbreweries like the<br />

high-quality beer from Borg Brewery.<br />

Microbar is one of the oldest craft beer<br />

bars in Iceland, opened in the summer<br />

of 2012. Like Skúli Craft bar, Microbar<br />

So, let‘s raise a glass (of beer) and say SKÁL –<br />

pronunciation: /skau:l/<br />

serves a great variety of high class beers.<br />

You can choose between up to 10 different<br />

beers on tap as well as among an excellent<br />

variety of bottled craft beers from all over<br />

the world. Most of the Icelandic beer<br />

served at Microbar is from the brewery<br />

Gæðingur, located in north of Iceland,<br />

that offers new and exciting tastes into<br />

the growing beer culture in Iceland.<br />

One of the largest breweries in Iceland,<br />

Viking, offers fun and interactive<br />

seminars and games on the beer history<br />

in one of their breweries in Reykjavík,<br />

Ægisgarður. The guests can try the<br />

famous „bjórlíki” and taste several<br />

different types of brewing. Ægisgarður<br />

welcomes you to the multi-purpose<br />

house of the Icelandic brewing heritage<br />

and beer history where you can learn<br />

about the brewing methods, Icelandic<br />

beer culture, enjoy some beer tasting<br />

and participate in all kinds of merry<br />

Viking games perfect for every true beer<br />

enthusiast.<br />

12<br />

>> Travel Trade OUTBOUND - Scandinavia


Greenland<br />

to be<br />

World<br />

Heritage<br />

Site<br />

Denmark has taken the final step in applying for World Heritage Site status for a<br />

4,000sqkm swathe of land just north of the Arctic Circle, from Greenland’s icecap<br />

to Baffin Bay.<br />

The area, known as Aasivissuit-Nipisat, was first used by Paleo-Eskimos in around<br />

2150 BC, only going out of use in the 1950s due modernisation bringing an end to<br />

seasonal migration.<br />

Apart from its natural beauty, the region should be recognised as it includes remains<br />

that “testify to the annual cycle and the conditions which were so special for the<br />

Greenland hunter culture”, the applicants say.<br />

The remains show that hunters spent winters along the coast, where they hunted<br />

marine mammals such as whale, walrus and seal, before moving in spring to inland<br />

fjords and streams for trout fishing.<br />

They moved further inland in late summer for reindeer hunts, using inussuk, or<br />

cairns, as a kind of scarecrow to steer reindeer into traps.<br />

Only <strong>16</strong> of the 1,052 World Heritage Sites are in the greater Arctic, which conservation<br />

groups argue is too few. But now it is up to the UN cultural agency UNESCO to<br />

evaluate whether Aasivissuit-Nipisat is significant enough to become one. A team<br />

of inspectors will visit the area this summer and their decision is expected in 2018.<br />

A decision on another site, the Kujataa Viking farming settlement in southern<br />

Greenland, is expected this summer.<br />

Remote<br />

Iceland<br />

There are few places on this planet<br />

left to explore. Iceland’s remote<br />

Eastfjords is where discerning<br />

travellers come to get away<br />

from the crowds and experience<br />

the real Iceland.<br />

Since 2011, at Travel East Iceland,<br />

has an expertise in off-the-beatenpath<br />

discovery and a passion for<br />

sharing our discoveries with likeminded<br />

travelers.<br />

The expeditions throughout East<br />

Iceland and beyond will lead the<br />

clients along seldom-traveled<br />

trails surrounded by glaciers,<br />

past roving herds of wooly sheep,<br />

around impossibly green moss,<br />

and through graceful waterfalls.<br />

The journeys include fascinating<br />

geological sites, thoughtprovoking<br />

renewable energy<br />

areas, colorful villages and<br />

bustling harbors showcasing<br />

the flavors of Iceland and the<br />

handicrafts of our skilled<br />

artisans. Most importantly,<br />

the clients will travel to hidden<br />

corners of untouched nature and<br />

experience up-close encounters<br />

with local Icelanders.<br />

Travel Trade OUTBOUND - Scandinavia


Eight Design Tips for Your Next Tradeshow Display<br />

We all know a good tradeshow display when we see one. It’s usually the booth with a lot of visitors, generating leads<br />

left and right. Your company’s success at a tradeshow depends on more than just the quality of the booth design, of<br />

course, but rising industry competition and attendees’ steadily declining attention spans have made design more<br />

important than ever. If your business hopes to make a significant first impression, the design of your tradeshow<br />

booth must be cohesive, appealing, and exceptional. The companies that are truly pushing the boundaries of exhibit<br />

design are developing huge amounts of awareness, and therefore leads, during each event. It’s easy to get lost in a<br />

sea of exhibitors, so consider the following eight tips when designing your next tradeshow display.<br />

1. MAKE IT INTERACTIVE<br />

Attendees spend most of their time at<br />

tradeshows observing and learning, so<br />

giving your visitors the chance to interact<br />

at your booth can be a great way to spark<br />

engagement. People love getting their<br />

hands on tradeshow technology, playing<br />

games, and winning prizes.<br />

Tradeshow booths that are interactive are<br />

more likely to generate leads and create<br />

buzz surrounding your brand. Creating<br />

a place for visitors to spend time in your<br />

booth gives your staff more time to<br />

approach them on a personal level. Try<br />

incorporating touchscreen technology,<br />

hosting giveaways, or featuring product<br />

demonstrations to increase participation<br />

at your booth.<br />

2. USE COHESIVE BRANDING<br />

From banners and overhead signs to<br />

standing podiums and the shirts that<br />

members of your staff are wearing, every<br />

surface of your tradeshow booth should<br />

cohesively display your branding.<br />

Especially if you are presenting a new<br />

marketing campaign at the event, you’ll<br />

want to be easily recognized by others in<br />

the industry. Establishing an attractive<br />

color scheme with complementary<br />

graphics can help break up solid shades<br />

and give your booth more dimension.<br />

3. THINK VERTICALLY<br />

Banners and hanging displays can be a great<br />

way to take your logo to new heights. A<br />

hanging display will help bring your booth<br />

design up a notch, allowing attendees to see<br />

your branding from across the floor.<br />

If your company has a larger booth space to<br />

work with, double-decker truss displays can<br />

also provide you with some high ground<br />

against the competition. Expanding your<br />

booth toward the ceiling is a great way to<br />

create an immersive space for your visitors.<br />

4. WORK WITHIN YOUR BUDGET<br />

If you design too far outside your budget<br />

for your tradeshow booth, it may affect<br />

your perception of the value of the event<br />

for the growth of your business.<br />

It is easy for tradeshow budgets to get out<br />

of hand quickly; often, costs go unseen<br />

until crunch time. So, develop a specific,<br />

realistic budget months ahead of time.<br />

Also, working with an exhibit professional<br />

when designing your display can help you<br />

get the most out of your investment.<br />

5. KEEP IN MIND<br />

TRANSPORTATION AND SHIPPING<br />

Even if you have spent months designing<br />

the perfect tradeshow display, figuring out<br />

how to transport and ship your booth may<br />

end up being a headache.<br />

Before you invest in a huge, impressive<br />

display, you should take into account size,<br />

durability, and drayage costs. Relying<br />

on a display expert can help you get a<br />

better understanding of what these extra<br />

services involve.<br />

Portable tradeshow displays, like those<br />

provided by my company, are a great<br />

design option for businesses looking to<br />

create impressive display booths without<br />

the hassle of heavy equipment.If you<br />

choose to rent a tradeshow display kit,<br />

be sure to ask what it does and doesn’t<br />

include—to be sure all your bases are<br />

covered on the day of the event.<br />

6. PRINT HIGH-QUALITY<br />

GRAPHICS<br />

High-quality graphics have become an<br />

industry standard. Huge advancements<br />

have been made in photography and<br />

printing, so you need to keep up with your<br />

competitors at the next tradeshow.<br />

Working with a design professional to<br />

develop, format, and print your graphics<br />

properly will help you avoid disaster when<br />

the event date approaches. Create and<br />

use graphics and photos that will both<br />

complement your company branding and<br />

appeal to attendees passing by your display.<br />

Make sure the image resolution, banner<br />

size, and material of your printed graphics<br />

are all of high-enough quality—while<br />

you still have enough time to correct any<br />

potential errors.<br />

7. DISPLAY JUST ENOUGH<br />

INFORMATION<br />

We all know that the main purpose of a<br />

tradeshow booth is to display information<br />

about your company, product, or service.<br />

Yet, overloading your display space with<br />

too much information may overwhelm<br />

visitors at initial glance and prevent them<br />

from visiting your booth. You need to use<br />

tradeshow booth space wisely.<br />

A great way of providing a balanced<br />

amount of information is to allow your<br />

visitors to control their own flow of<br />

knowledge using company literature,<br />

touchscreens, or TV displays. Properly<br />

training your booth staff to provide<br />

14<br />

>> Travel Trade OUTBOUND - Scandinavia


essential information without being<br />

overbearing is also a valuable practice.<br />

8. CREATE SPACE FOR YOUR<br />

STAFF TO INTERACT<br />

Just as you should create space for your<br />

visitors to interact with you brand, you<br />

should also create comfortable space for<br />

your booth staff. Your staff members will<br />

be acting as your brand ambassadors, so<br />

making sure they are at ease and on their<br />

A-game should be a top priority.<br />

Standing podiums are a great way to create<br />

counter space and give your booth staff a<br />

“home base” for supplies and business<br />

materials. If you have a larger booth,<br />

consider a truss display that includes a<br />

separate conference area for closing deals<br />

and developing business relationships.<br />

How members of your staff interact and<br />

move around your booth space is hugely<br />

important to your success at an event, so<br />

be sure they are properly trained in how<br />

to present themselves and interact with<br />

potential clients.<br />

Wide-ranging exhibition puts<br />

Oceania on the map<br />

Tour Pacific in Helsingborg, southern Sweden, has been a specialised tour<br />

operator to the destinations of Australia, New Zealand and the South Pacific<br />

since 1993. Now it plans to open its doors, temporarily, in Malmö.<br />

For the first time, the operator will organise a public show to attract mores<br />

Swedes to explore these destinations. On <strong>February</strong> 25, doors open to Visit<br />

Pacific <strong>2017</strong> at Malmö Live Congress Centre.<br />

“As Sweden’s leading tour operator to this region, we want to give a sense of what<br />

these fabulous travel destinations can offer to our visitors,” Lars Jönsson, Tour<br />

Pacific’s managing director, explains.”<br />

Together with our partners we will offer inspirational presentations and<br />

lectures, personal meetings with representatives from tourist organisations and<br />

suppliers. There will also be opportunity to meet our own travel experts and<br />

plan a trip to our destinations.”<br />

Visit Pacific <strong>2017</strong> has so far attracted more than 30 exhibitors from eight<br />

countries. There will be cultural entertainment showing rituals form Fiji, song<br />

and music performances from Australia and food tastings. Pre-bookings are<br />

being accepted to 30 lectures in Swedish and English.<br />

Among the exhibitors are tourist organisations from Fiji, the Cook Islands,<br />

various Australian territories, Qantas and cruise companies like Regent Cruises.<br />

Myanmar workshop in Copenhagen and Stockholm<br />

During Myanmar´s first ever<br />

travel trade road show to<br />

Scandinavia where more than 10<br />

incoming agents will showcase<br />

their products, Kayah State will<br />

be launched as a new tourism<br />

destination in Myanmar.<br />

Tourism in Myanmar has so far been<br />

concentrated on traditional highlights: the<br />

bustling capital of Yangon, the colonial era<br />

charm of Mandalay, the temples of Bagan<br />

and tranquil beauty of Inle Lake.<br />

Recent political changes have stimulated<br />

tremendous interest from international<br />

visitors wishing to go beyond these<br />

highlights and discover new and authentic<br />

regions in Myanmar.<br />

Kayah State is a recently opened<br />

destination in the east of Myanmar for<br />

pioneers seeking inspiring travel and an<br />

encounter with local ethnic communities.<br />

Since 2014 ITC has worked with the<br />

government of Myanmar to develop<br />

suitable cultural and ecotourism products,<br />

preparing local communities for the<br />

arrival of international visitors.<br />

The new tours, community visits and<br />

cultural experiences will be presented<br />

during a road show event in Copenhagen<br />

and Stockholm. Travel media and trade<br />

participants are invited to join and meet<br />

with representatives from Myanmar and<br />

Kayah State.<br />

Myanmar is viewed by many industry<br />

observers as among the world’s most<br />

promising emerging travel destinations.<br />

As a consequence of political and<br />

economic changes it is experiencing<br />

rapid growth in tourism arrivals. In 2015<br />

Myanmar attracted more than 5 million<br />

international visitors.<br />

Myanmar’s recent Responsible Tourism<br />

Policy has paved the way for the<br />

development of community tourism. One<br />

of the aims of the policy is to ensure an<br />

equitable distribution of the benefits from<br />

tourism into new regions, encourage<br />

local entrepreneurship and involve local<br />

communities in innovative product<br />

development.<br />

Closed for over half a century, recently<br />

opened to visitors, and finally accessible<br />

by air and road, Kayah is one of Southeast<br />

Asia´s last frontiers for inspiring, authentic<br />

travel. With pristine nature, ethnic<br />

diversity and a location close to famous<br />

Inle Lake and the Thai border, Kayah<br />

holds great potential for community based<br />

tourism in the small local villages and<br />

offers a privileged insight into traditional<br />

ways of life.<br />

Since 2014 the International Trade Centre<br />

(the joint agency of the World Trade<br />

Organization and the United Nations), in<br />

partnership with the Myanmar Ministry of<br />

Hotels and Tourism (MoHT) and Ministry<br />

of Commerce (MOC) has supported the<br />

development of new cultural and nature<br />

tourism products in Kayah State. Local<br />

government and communities in Kayah<br />

have been supported in their preparations<br />

for the arrival of international tourists<br />

and in doing so with respect to the local<br />

culture and environment.<br />

During their stay visitors have several<br />

alternatives for enjoying Kayah’s beautiful<br />

nature, participating in cultural exchange<br />

and experiencing village life. Guests can<br />

follow the “trail of the ancestors” with<br />

local villages as guides and sample local<br />

cuisine at a “jungle picnic”.<br />

The tours are targeted towards guests<br />

who wish to leave the “beaten path” and<br />

experience the true local culture that<br />

exists outside traditional tourist routes.<br />

The objective is to establish a new tourism<br />

destination in Kayah with minimal<br />

disruption to the local environment and<br />

existing way of life, opening the potential<br />

for sustainable, community driven<br />

economic development with benefits that<br />

are widely and equitably shared.<br />

Road show and Launch event in<br />

Copenhagen and Stockholm The Kayah<br />

destination will be launched during a<br />

Myanmar road show event: - March<br />

14th, in Copenhagen and March <strong>16</strong>th, in<br />

Stockholm.<br />

Travel Trade OUTBOUND - Scandinavia


SIA takes on Sweden<br />

Singapore Airlines is looking<br />

forward to get more of the<br />

Swedish business and corporate<br />

travel and also the Swedish<br />

leisure travel as the airline<br />

group flies to five destinations in<br />

Thailand, when the airline starts<br />

the route Stockholm-Moscow-<br />

Singapore in May. There will be a<br />

short stop in Moscow.<br />

It will be a joint venture with SAS<br />

like the present Copenhagen-<br />

Singapore non-stop.<br />

Erwin Widjaja, general manager Nordics for SIA:<br />

“Flights to Stockholm will be launched on 30 May and will be<br />

operated with Airbus A350-900 aircraft – the latest addition<br />

to the SIA fleet. The new flights will complement SIA’s existing<br />

flights to Copenhagen in Denmark, boosting connectivity<br />

between Southeast Asia and Northern Europe. Frequency will<br />

be five per week.<br />

Customers will be able to enjoy SIA’s latest-generation cabin<br />

products on the new A350-900 aircraft. This includes all-new<br />

Business, Premium Economy and Economy class seats of our<br />

newest plane.”<br />

B2C<br />

Singapore Airline’s digital strategy, is based on the fact that<br />

SIA are flying to a huge number of destinations in SEA as well<br />

as SWP saying, that the consumer will find SIA, when looking<br />

for travels to the airline´s destinations.<br />

“We have also started working with a new platform<br />

“yourtraveldestination.com “ A lot of our clients are often<br />

going to the same destinations, because they have none or<br />

little knowledge to alternatives. On the new platform, you can<br />

ask for holiday format, when, what to emphasize etc. and then<br />

you are giving the possibilities of where to go and when it is<br />

best and cheapest.”<br />

SIA normally has 4-5 media FAM trips a year. It is to one of the<br />

airline´s destinations, combined with an angle on Singapore.<br />

It could be Singapore as a cruise-hub, Singapore as a gourmet-<br />

Erwin Widjaja, new General Manager of Singapore Airlines in<br />

the Nordics (right) together with sales and marketing manager<br />

Nordics Alan Hoffery.<br />

destination, the new route to Wellington and Christchurch<br />

and the delivery of the new AB-350 planes.<br />

B2B<br />

Erwin Widjaja: “When we work together with a NTO –<br />

National Tourism Organization – we will help them find the<br />

right agents and tour operators to develop a country or part of<br />

a country as a destination and together with the NTO, we will<br />

share the marketing funds.<br />

We also go have a lot of personal meetings with the agent and<br />

tour operator to assist them with finding the right focus group<br />

and in the other end helping them finds the best DMC´s to<br />

work with to push the destination.”<br />

SIA is also making fam-trips for agents and tour operators. If<br />

an agent wants to market a new destination, the agent can do it<br />

by himself and SIA will help him with some special prices. Or<br />

SIA has an idea – has been done with cruise and Queensland<br />

– and organize a group of agents from the Nordic countries,<br />

which will go and investigate the destination.<br />

SIA will not change the strategy for travel marts and<br />

workshops. In Norway the airline participate in travel shows,<br />

but in Denmark and Sweden, they assist agents, who want to<br />

participate.<br />

<strong>16</strong><br />

>> Travel Trade OUTBOUND - Scandinavia

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