a web based hypermarket supply chain management system
a web based hypermarket supply chain management system
a web based hypermarket supply chain management system
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ABSTRACT<br />
The current level of maturity of Web technology in application development has led to Hypermarkets<br />
exploiting it to solve some of their logistical problems like <strong>supply</strong> <strong>chain</strong> <strong>management</strong>.<br />
Web technology can be used to improve the efficiency of business processes through on-line<br />
means of communication within a distributed environment. This on-line means of communication<br />
enables coordination and collaboration between the different stakeholders within the<br />
<strong>supply</strong> <strong>chain</strong>, that is suppliers, third party providers, and customers.<br />
Through research we found out that most applications developed for use in retail business<br />
have focused on Point of Sale software, which mainly monitors sales, customers and inventory.<br />
However, the needs for <strong>hypermarket</strong>s go beyond sales, customers and inventory <strong>management</strong><br />
since these establishments deal with different suppliers hence a large <strong>chain</strong> of suppliers.<br />
Planning, coordination, collaboration, distribution are among the common problems these<br />
establishments face, needing a new <strong>system</strong> to put these into consideration.<br />
We focus on implementing a <strong>web</strong> <strong>based</strong> <strong>system</strong> to improve on the daily operations of Hypermarkets<br />
in order to satisfy customer requirements through establishing user and <strong>system</strong><br />
requirements for developing such applications. In addition, we designed a model that enables<br />
<strong>hypermarket</strong>s to keep track of their large and diverse stock as well as obtaining <strong>supply</strong> and<br />
demand forecasts.<br />
We present a methodology that follows already tested and commonly used approach for software<br />
engineering projects.This approach was chosen because of the nature of the study and<br />
the objectives we aimed to achieve. We focus on establishing user requirements through literature<br />
review, direct gathering of information and direct technology testing using currently<br />
installed POS <strong>system</strong>s.<br />
After a review of our findings, we developed a prototype that could be used by big retail<br />
establishments to do their day to day business and manage <strong>supply</strong> <strong>chain</strong>s. Notable in this research<br />
is the need to exploit new client/server architecture like service oriented architectures<br />
which allow different applications to exchange data and participate in business processes.<br />
Standardized data exchange formats like Extensible Markup Language(XML) could also<br />
be considered since these facilitate sharing of structured data across different information<br />
<strong>system</strong>s particularly via the Internet unlike the popular EDI.<br />
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