2 months ago


Heightening security

Heightening security verification with self-service kiosks By Gerald Hubbard, Business Development, Global Enterprise Technology Corp. The issuance and verification of identity credentials are currently managed by different agencies in different ways. Given the variations in resources, technology and security requirements, this is not surprising. Emerging technologies are now creating opportunities to achieve greater consistency across platforms and agencies which may enable greater efficiencies and better accuracy throughout the spectrum of security needs. One promising modality is the standalone, self-service ID kiosk. Its simplest form is similar to the electronic check-in kiosks at airports, where passengers insert their credit cards or scan their passports to verify identity. Those kiosks serve as an initial security point, but they do not support biometric data recognition (such as fingerprints, iris scan or facial recognition). They reduce the need for clerks to perform the check-in at the airline counter, without replacing TSA checkpoints where passengers show picture IDs along with boarding passes. Still, the check-in machine allows reasonable labor savings for airlines. It also provides a conceptual backdrop for the type of self-service kiosks that could enable greater levels of efficiency, savings and accuracy in security credentials issuance and authentication. This could be useful in government embassies and facilities, as well as in airports and other locations where security needs are high. The enrollment process for issuing ID credentials must still begin with a face-toface encounter with an officer or agent of the issuing body. For example a passport, driver’s license or global entry pass requires the completion and transfer of data such as birth certificates, fingerprints, signature, etc. Biomet- 8 ric data capture can be performed automatically with the use of a machine, such as the Speed Identity kiosk, or by a trained security agent. A combination of the two can also be used to speed up the process. The security officer is usually vested with the skills to recognize human factors, such as nervousness, that provide subjective cues about an applicant’s authenticity, for example. While fingerprints and photographs are collected automatically, the officer’s attention can be focused on observing behaviors that a machine can’t see or understand. The real benefit of a selfservice ID kiosk is after the credentials have been issued – when they are checked at the point of entry to an airport terminal, area or building. Here, biometric data can be matched against a central database. Fingerprints can be quickly scanned and matched. A signature can be validated. Or a photo can be used for a facial More on page 40

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