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86 EUROPE, MIDDLE EAST, AFRICA | EMEA
AMSTERDAM, NETHERLANDS CITY LANGUAGE CULTURE CURIOSITY Amsterdam, Netherlands Dutch, German & English In the Netherlands, the most industrialized products are beer, paper, ships, metals, medicines and clothing. Anne Frank, (a popular diarist and Jewish victim of the Holocaust) and Vincent van Gogh, (Impressionist painter), are both from Amsterdam. 87 87
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GLOBAL FOOTPRINT WITH LOCALIZED FOC
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GLOBAL COMMAND CENTER OPERATIONS 5
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If you are a Flash Global partner,
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WHAT ARE THE GCC’S WATCHING? Once
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AND, AFTER 30 MINUTES . . . 30 MINU
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PROOF OF DELIVERY Within 30 minutes
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ORDER PROCESSING The Order Processi
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WHY ARE THE GCC’S WATCHING? The F
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FRAMEWORK OF STANDARDIZATION The pr
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WHY STANDARDIZATION? √ 21 21
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WHAT VALUE DO WE CREATE NCI Classie
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CUSTOMER STEWARDSHIP NCI NEW Qualif
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ASK FOR HELP • Engage NCI Early
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A DAY IN OUR LIFE • Day to Day Op
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QUALITY TODAY 5% 11% 4% 10% 10% 12%
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QUALITY PRODUCT FULFILLMENT SERVICE
Page 35 and 36: QUALITY: EVERYONE’S RESPONSIBILIT
Page 37 and 38: INFORMATION TECHNOLOGY 37 37
Page 39 and 40: GSC OVERVIEW Dec 2016 Chicago Union
Page 41 and 42: A FEW ASKS • Go Visit a GSC/DC or
Page 43 and 44: WHAT ARE WE STRIVING FOR? • Relen
Page 45 and 46: CLIENT OPERATIONS • Operations =
Page 47 and 48: WHO ARE OUR CUSTOMERS? • >90 clie
Page 49 and 50: What is a brand? Why is it importan
Page 51 and 52: BUILDING A BRAND . . . STAYING TOP
Page 53 and 54: PART SALES 53 53
Page 55 and 56: IT SERVICE PARTS • OEM - Tier 1 B
Page 57 and 58: REFURBISHED IT SERVICE PARTS • Wh
Page 59 and 60: REFURBISHED IT SERVICE PARTS Challe
Page 61 and 62: SOLUTIONS SELLING STRATEGY • Cust
Page 63 and 64: WILL THE REAL CLIENT PLEASE STAND U
Page 65 and 66: THE REVENUE MIX • Existing Client
Page 67 and 68: WHAT IS TRADE COMPLIANCE • In int
Page 69 and 70: GLOBAL DISTRIBUTION CENTERS 69 1) U
Page 71 and 72: MOUNTAIN LAKES, NEW JERSEY CITY LAN
Page 73 and 74: LOCKBOURNE, OHIO CITY LANGUAGE CULT
Page 75 and 76: EAGAN, MINNESOTA CITY LANGUAGE CULT
Page 77 and 78: FALL RIVER, MASSACHUSETTS CITY LANG
Page 79 and 80: SAN JOSE, CALIFORNIA CITY LANGUAGE
Page 81 and 82: LATIN AMERICA | LATAM 81 81
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Page 89 and 90: FRANKFURT, GERMANY CITY LANGUAGE CU
Page 91 and 92: ASIA PACIFIC | APAC 91 91
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