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S A L E S K I T &<br />
B U S I N E S S G U I D E L I N E S<br />
L I F E B O O K
LIFE INSURANCE IS LIFE ITSELF<br />
You may feel that<br />
a <strong>life</strong> insurance policy is just<br />
a piece of paper filled with<br />
figures and legal phrases;<br />
But once it is baptized<br />
with a widow's tears<br />
or a retired or a sick man's anguish,<br />
it becomes a modern miracle.<br />
It is transformed into<br />
food, clothing and shelter.<br />
No longer it is a legal document;<br />
it becomes a love letter.<br />
It eases the broken heart<br />
of the partner who remains behind<br />
and furnishes new hope<br />
and courage to carry on.<br />
It makes a mortgaged home<br />
a deed instead of a debt.<br />
It puts milk in a bottle<br />
to quiet a hungry baby in the night.<br />
It provides a college education for a child.<br />
It is a father's "I love you"<br />
to his children on their wedding day.<br />
It is survival for an old man.<br />
It is a medicine for a sick man.<br />
Life insurance means LIFE itself.
L I F E B O O K<br />
S A L E S K I T &<br />
B U S I N E S S G U I D E L I N E S<br />
COMPILED FOR JADEITE GROUP<br />
UPDATED 24 MAY 2017
You are now a Financial Consultant for<br />
Pru Life UK under Jadeite Branch.<br />
This <strong>book</strong> will guide you to better understand<br />
the business. This is your manual.<br />
As promised, we will assist you from day one,<br />
this is the beginning of it.<br />
In our career, we value professionalism, integrity, honesty,<br />
put others above ourselves and<br />
most of all put God at the center.<br />
We expect commitment and compassion to<br />
our team, business partner and to our clients.<br />
We can only achieve this by having ONE MIND<br />
towards our business. But of course our working<br />
relationship should go beyond this.<br />
CHEERS!
TABLE OF CONTENTS<br />
BM's Message<br />
Branch Mutual Agreement<br />
Business Plan<br />
Do Well By Doing Good<br />
What's In It For You? (Income)<br />
Projected Income Table<br />
National Achievers' Club Guide<br />
Our Partner<br />
Our Products<br />
Understanding Our Funds<br />
Understanding Our Business<br />
Underwriting Guidelines<br />
Underwriting Guidelines<br />
Other Business Tools<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
10<br />
11<br />
12<br />
13<br />
14
WELCOME TO JADEITE!<br />
If you are committed to growth<br />
our coaching program will guide you<br />
through each step.<br />
We have useful guide, the key things<br />
that if we do them over and over<br />
again, we get consistent and<br />
predictable results.<br />
SEE IMMEDIATE RESULTS!<br />
Once you experience it in your real-<strong>life</strong><br />
business, you must pass it on in the<br />
form of mentoring and coaching to<br />
other advisors in our industry. In order<br />
to remain sharp, continue refining and<br />
improving your processes.<br />
BM Lani Robles<br />
PAGE 1
BRANCH MUTUAL AGREEMENT<br />
This Mutual Agreement is entered into by and between the “agent” and the<br />
JADEITE Management Team.<br />
It is a real pleasure to welcome you to the JADEITE BRANCH of PRU LIFE UK.<br />
The Management Team of the JADEITE BRANCH is dedicated to helping you<br />
to be a high performing Financial Consultant and making you financially<br />
free, and to partnering with you in achieving your dreams.<br />
Below is an outline of what support you can expect from the Management<br />
Team and what commitments we expect from you as a member of the<br />
JADEITE BRANCH:<br />
THE MANAGEMENT TEAM’S COMMITMENT TO YOU<br />
1. We commit to maintain a winning, dignified and professional<br />
environment that stimulates the best quality of financial advice for<br />
clients and to provide a growth climate for our team members such as<br />
you. With your commitment, cooperation and hard work, we shall mold<br />
you to become a member of the Star Club and the Million Dollar Round<br />
Table (MDRT).<br />
2. We commit to assist you with training and development through Branch<br />
and Company approved methods.<br />
3. We commit to provide you guidance on a weekly, monthly and quarterly<br />
basis.<br />
4. We commit to provide you with high standards of product, technology,<br />
management and administrative support.<br />
COMMITMENT TOWARDS YOURSELF<br />
1. You are in the financial services business. You should be responsible for<br />
your own finances. You should set aside during bountiful days to<br />
compensate for the rainy days. Borrowing and lending money among<br />
area members are prohibited.<br />
2. Dress for success. Business attire is required. Always look and feel at<br />
your best, you only get one chance at first impression. Don't waste this<br />
opportunity.<br />
PAGE 2
BRANCH MUTUAL AGREEMENT<br />
3. This is your business. To make it grow, you should invest back in<br />
yourself. Investing in tools like laptops, office equipment, <strong>book</strong>s,<br />
marketing materials, and personal development tools can improve your<br />
productivity.<br />
4. No rebating and discounting to customers of any kind is allowed by the<br />
company or by regulatory authorities. You deserve the commissions that<br />
you will receive from the effort and time used in closing the deal, the<br />
earnings will also be used for future services that you will be rendering<br />
the client for years to come.<br />
COMMITMENT TOWARDS YOUR LEADERS AND FELLOW MEMBERS<br />
1. Recruiting or inviting your fellow members to other businesses such as<br />
but not limited to multi-level marketing, direct marketing, other financial<br />
institutions, is prohibited. Requesting for solicitation and sponsorship<br />
are also not allowed. Likewise, selling of goods and services within the<br />
company and area premise is prohibited.<br />
2. Respond or acknowledge to text messages, e-mails and phone calls<br />
within the day except when you are out of the country or when it’s<br />
physically not possible. It is also expected of you to inform your leaders<br />
in the event you will be out of town or out of the country.<br />
3. Being on time is a sign of respect not only to your colleagues but to<br />
yourself. Arrive at least 10 to 15 minutes before the start of each activity.<br />
In the event that you will not be able to attend, it is necessary that you<br />
inform your managers about it.<br />
4. We expect you to work harmoniously with your leaders and members,<br />
and maintain a positive attitude. We also expect you to continually<br />
contribute to the professional atmosphere of the branch.<br />
5. Be grateful to the leaders and members who brought you to our<br />
business. Thus, you are to remain with the team of your referrer (e.g.<br />
AUM, UM, etc.) through time. Furthermore, it would also be good if you<br />
would help the team wherein you belong to, in referring clients and<br />
friends to become part of JADEITE.<br />
6. Open emails regularly at least thrice a week. This is our official means of<br />
disseminating information, memos and incentive drive parameters.<br />
PAGE 3
BRANCH MUTUAL AGREEMENT<br />
7. After three months from the time of coding as a Financial Consultant, you<br />
are expected to be able to make sales calls independently. You are also<br />
expected to be prepared during sales calls, including having the necessary<br />
forms, quotation proposals, coordinating with area assistants and<br />
diagnostic laboratories for medical examinations when necessary. You are<br />
assured of full support in preparing and training you for these duties.<br />
8. Our service to our clients begins after closing the sale; you are expected<br />
to maintain a complete and organized filing system prescribed by the<br />
area. We have the forms and tools that you can adapt for your recordkeeping.<br />
9. We treat this career as our business. In this regard, we encourage you to<br />
work full-time.<br />
A. In the event that you decide to pursue other career, employment or<br />
business, then we will ask you to choose which will be your sole<br />
endeavour.<br />
B. However, during the time that you join the business as part-time, you<br />
agree to be re-evaluated after 3-6 months of tenure wherein the<br />
management team and you will draw an agreed time frame for you<br />
to go full-time.<br />
10. We expect you to continue enhancing your knowledge and skills by<br />
attending branch and unit meetings (including all business planning<br />
sessions, and other activities) as scheduled for the purpose of updating<br />
knowledge about products, sales techniques, and technical skills as well<br />
as providing much needed motivational support. In this regard, you<br />
should be present in at least 80% of all area and unit meetings.<br />
COMMITMENT TOWARDS THE COMPANY AND THE INDUSTRY<br />
1. You should attend all company activities such as but not limited to sales<br />
rallies, product launchings, trainings, and economic briefing.<br />
2. You should be a member of our industry association, Life Underwriter’s<br />
Association of the Philippines (LUAP). You should aim to become a<br />
member of the Million Dollar Round Table (MDRT) and attend MDRT<br />
conventions to foster that sense of professionalism.<br />
3. We expect you to participate to the best of your ability, in all agency/<br />
company/industry contests. We expect you to be a member of the<br />
Achievers’ Club.<br />
PAGE 4
BRANCH MUTUAL AGREEMENT<br />
4. You should respect our management, administrative staff, leaders, and<br />
team members.<br />
5. We expect you to be aware at all times of the Branch Mission and Vision,<br />
terms of the Mutual Agreement, goals and work ethics, rules written in<br />
our Career Agent’s Master Agreement (CAMA) and various memos (e.g.<br />
cut-off schedules) of PRU LIFE UK and act accordingly.<br />
6. You should take care of the assets provided by the company such as<br />
office furniture/fixtures, projectors, and other equipment.<br />
7. You accept the consequences of failing to meet the minimum performance<br />
standards by agreeing to resign. Minimum performance standard of the<br />
branch is set at P250,000.00 per year and a persistency of 85%.<br />
8. In the event you fail to produce an OL (Ordinary Life) or UL (Unit-Linked)<br />
sale and non-attendance of meetings for 3 consecutive months, you agree<br />
to be re-evaluated by the management team.<br />
9. In the event that you are no longer connected, you agree to work with the<br />
assigned Financial Consultants and agency leaders to do the necessary<br />
turnover in terms of endorsing the assigned Financial Consultants and<br />
agency leaders to the clients.<br />
I have read and understood this Mutual Agreement and will fully comply<br />
with its provisions and I understand that this is over and above what I will<br />
sign up as Career Agent of PRU LIFE UK. I agree to uphold this agreement<br />
during my stay with the JADEITE BRANCH.<br />
PAGE 5
Should I Become an Advisor in the<br />
Financial Services Industry?<br />
Maybe this question is still running in your head.<br />
To give you clarity and some inspirations,<br />
allow us to give you the words of<br />
Edward G. Deutschlander, CLU CLF<br />
President, GAMA International 2007-2008<br />
Source:<br />
Do Well By Doing Good<br />
Produced by GAMA International<br />
PAGE 6
DO WELL BY DOING GOOD<br />
Over the past 15 years, Mr. Edward G. Deutschlander have invested somewhere<br />
north of 40,000 hours in the financial services profession and<br />
have interviewed thousands of people who expressed interest in<br />
becoming advi-sors. From those thousands, a few hundred were selected<br />
and hired and began training to build a successful advising practice.<br />
Why so few out of so many? Because being an advisor is more than a job,<br />
it is a career; some might go so far as to say a calling. This is one of<br />
perhaps a handful of professions where you will have a direct impact on<br />
the lives of others.<br />
As with any career, there are many things to consider before making a<br />
de-cision. This guide is designed to provide you with information about<br />
the career and to help you identify what questions or concerns you want<br />
to explore as you go through the selection process. Its goal is simple—to<br />
give you the information you need to make a decision that is right for you.<br />
Mr. Edward wishes you the best in your professional endeavours and all<br />
that the future holds.<br />
The Jadeite team wish you the same!<br />
PAGE 7
DO WELL BY DOING GOOD<br />
Why Become an advisor?<br />
This is not a career that you “try on”. Financial advising is a profession,<br />
just like law or medicine, and requires a professional level of commitment.<br />
Like law and medicine, a career in financial advising requires additional<br />
education, specialized training, intense effort and some sacrifice. For this<br />
reason, the same level of thought you would you would put into going into<br />
medical or law school should go into your decision to pursue a career in<br />
financial services.<br />
This is a journey only for those who are truly committed. But for those<br />
few, the rewards are high. You will experience the three Cs career:<br />
Contribution, Control, Compensation.<br />
Contribution.Financial advising is not about selling. It’s about helping<br />
others – helping them to prepare for the risks we all face — and being<br />
there when they need it most. In this career, you will literally change the<br />
course of people’s lives.<br />
Control.You will have control over your practice. You will decide who your<br />
clients are and how you spend your time. Becoming an adviser is like going<br />
into business for yourself, but without the capital investment required in<br />
starting a business and with extensive support from your company and<br />
agency or firm.<br />
Compensation.Advisors invest a great deal of time and effort early in the<br />
career. But for those who stay the course, the rewards can be high. In a<br />
white paper published by Monster Intelligence and based in part on GAMA<br />
Foundation research, financial advising was reported as one of the top 10<br />
highest-paying career in the U.S.<br />
1<br />
Most successful advisors also enjoy a truly balanced <strong>life</strong>style. As your<br />
practice grows, you may actually work less, not more. One advisor in the<br />
report stated, “Now I take 14 weeks of vacation a year, but I had no<br />
vacation during my first three years in the business.”<br />
2<br />
The real competition is death, disability and old age, and advisors see their<br />
role as getting to the client before the competition does.<br />
Advisors do indeed do well by doing good.<br />
1 Financial Services Professional Report, Monster Intelligence Fall 2006<br />
2 Ibid. p.6<br />
PAGE 8
DO WELL BY DOING GOOD<br />
The time is right.<br />
Business and economic trends are promising for a career in insurance and<br />
financial services. Demand for professionals in the industry has never<br />
been greater.<br />
At a 2007 summit of financial services industry executives, former Chair of<br />
the Federal Reserve Alan Greenspan stated, “When you get right down to<br />
the bottom line, even if we can fully fund Social Security and Medicare, our<br />
retirees are still not going to receive the 70 percent to 80 percent of the<br />
replacement income a financial advisor would recommend to a client… It’s<br />
not accident that your profes-sion has increased as it has.”<br />
3<br />
A 2008 issue of Business Week addressed the concerns of the Millennial<br />
Generation (ages 18 to 29) as they enter the workforce. “As the<br />
government and employers shift more responsibility for benefits like<br />
health care and retirement onto the shoulders of individuals, many<br />
Millennials see themselves as unwitting victims… This may be the first<br />
generation to fully feel the great shift of risk in their bones.”<br />
4<br />
The Monster Intelligence white paper cited earlier identified the following<br />
trends:<br />
5<br />
The first of the 78 million Baby Boomers generation turned 60 in 2006<br />
and faces retirement. This generation holds an estimated $17 trillion in<br />
assets that need to be managed.<br />
Reliance on Social Security and company-sponsored pension plans is<br />
decreasing, while self-reliance on personal retirement planning is<br />
growing.<br />
Baby Boomer parents are passing their accumulated wealth onto their<br />
children, which requires estate planning expertise.<br />
People are living longer, they will need to plan to make their retirement<br />
funds last over a longer period of time.<br />
Increased <strong>life</strong> spans require that consumers plan for long-term care<br />
needs.<br />
The complexity, choice and sophistication of financial services means<br />
the average consumer needs more advice to effectively accumulate,<br />
protect and distribute wealth.<br />
What does all this means if you are considering a career in the insurance<br />
and financial services industry?<br />
3 LIMRA 2007 Annual Meeting, Boston, MA, Oct. 30, 2007<br />
4 “Youth Quake” Business Week, Jan. 21, 2008, p.34<br />
5 Financial Services Professional Report, Monster Intelligence, Fall 2006, p. 5.<br />
PAGE 9
DO WELL BY DOING GOOD<br />
It means that people entering the workforce, people leaving the<br />
workforce, people in the midst of their careers and all of the people who<br />
are dependent on them are in need of a knowledgeable, ethical and<br />
committed financial advisor.<br />
The need for advisors has never been greater. Those who enter the<br />
industry and establish their practices over the next several years will be in<br />
an ideal position to make an incredible difference to society and to build a<br />
very bright future for themselves.<br />
Why is it that in the most bountiful nation in the world, so few reach<br />
financial security and independence?<br />
What challenges will I face as an advisor?<br />
Statistics from LIMRA International indicate that the average four-year<br />
retention rate for advisors is 15 percent. That means that only about one<br />
in 10 remain in the career after the first four years.<br />
6<br />
With such a great need and so many rewards, why do so few people stay?<br />
Because great reward does not come without sacrifice. This is a career<br />
that requires anywhere from two to five years of training, long hours and<br />
hard work to build a successful practice. The good news is — you are not<br />
the first. Companies in the industry have systems in place that, provided<br />
you follow them, will work. The more than 300,000 highly successful<br />
advisors in the industry today are living proof.<br />
Still there will be challenges, both personal and professional. You should<br />
consider each of them carefully as you make your career decisions.<br />
Finances.During your early years in the career, until you establish a solid<br />
client base, your income will be limited. Many companies offer subsidy or<br />
salary programs to assist you as you build your clientele and begin to<br />
generate revenue. In exchange for this support, most companies will<br />
expect specific activities and results from you. Be sure to ask about this<br />
programs in your interviews. As you consider a career as an advisor, ask<br />
yourself, “Do I have the finances to survive during the early years? Am I<br />
willing to make the sacrifices a limited income requires now for financial<br />
success later?<br />
6 2006 LIMRA statistics, www.limra.com<br />
PAGE 10
DO WELL BY DOING GOOD<br />
Personal Support.A personal support network is crucial in the early years<br />
of your career. This is specially true if there are others who depend on you<br />
financially. It is difficult enough established in this business. Doing so<br />
without the support of your family or friends is even more so. Many firm<br />
or agency leaders will meet with family members to help them understand<br />
both sacrifice and the rewards of the career. as you consider a career as<br />
an advisor, ask yourself, “Does my family support me in this decision? Are<br />
they willing to make the sacrifices needed for the longterm rewards?”<br />
Prospecting. One of the most important steps for any candidate is<br />
identifying how you plan to build a client base. Many people come in the<br />
career focused only on the technical aspects. While these are important, it<br />
will take many years to become a technical expert. In the meantime, you<br />
must build your business. Most agencies or firms you interview with will<br />
help you to determine if you have the marketing mindset needed to make<br />
it in the business. Many include this as part of the selection process<br />
through activities that help you identify and approach potential clients. As<br />
you consider a career as an advisor, ask yourself, “Am I willing to approach<br />
people I know and ask for their help getting started in this new career?<br />
How will I find new clients outside of the people I already know?”<br />
The reality is that most people begin to work with a financial advisor<br />
because the advisor had the courage to reach out and plant a few seeds in<br />
their mind, causing them to think what they want their future to look like.<br />
Very few will seek out a financial advisor on their own.<br />
Rejection.In order to build a client base, you will have to talk to a lot of<br />
people. Many of them will not be willing to meet with you, won’t listen to<br />
your advice and won’t be willing to introduce you to others. You can’t take<br />
it personally. You have to be willing to persevere to find those people who<br />
are interested in speaking with you and understand the value of the<br />
services you offer. As you consider a career as an advisor, ask yourself,<br />
“Will I be able to handle rejection? Do I believe strongly enough in the<br />
value of the products and services I would be offering to persevere?”<br />
PAGE 11
DO WELL BY DOING GOOD<br />
Isn’t working on commission risky?<br />
Many consider commission-driven or performance-based compensation<br />
risky. It certainly can sometimes be “feast or famine” and it isn’t for<br />
everyone.<br />
Another way how to view risk, however, is the risk associated with how<br />
many people pay you. For example, if you are a business owner with 40<br />
accounts and two of those accounts make up 80 percent of your revenue,<br />
there’s a very real risk that your business would not survive if one of those<br />
accounts is lost. Advisors have hundreds of clients compensating them.<br />
They do lose clients from time to time but there is little risk several<br />
hundred clients paying them.<br />
When considering risk, you should also consider investment and return. As<br />
an advisor, your financial investment is low—perhaps the cost of<br />
licensing. Business owners and other professionals, physicians and<br />
attorneys, for example, make them higher initial investments, especially<br />
when the cost of tuition is factored in.<br />
The chart below illustrates this concept. A career as an advisor requires<br />
minimal investment and offers low risk with a very high rate of return.<br />
Advisors are often earning six-figure incomes in three to five years,<br />
sometimes sooner.<br />
CAREER INVESTMENT-RISK-RETURN MATRIX<br />
Investment Risk Return<br />
Advisor/Representative Low Low_Med High<br />
Small Business High High High<br />
Franchise High Med-High Med-High<br />
Professional High Low-Med Med-High<br />
Employee Low Low-Med Low-Med<br />
PAGE 12
WHAT'S IN IT FOR YOU?<br />
YOU<br />
UP TO 45% COMMISSIONS<br />
UP TO 20%<br />
PRODUCTION BONUS<br />
UP TO 20%<br />
PERSISTENCY BONUS<br />
10% OVERRIDE<br />
COMMISSION<br />
FROM YOUR RECRUIT<br />
PAGE 13
WHAT'S IN IT FOR YOU?<br />
PAGE 14
WHAT'S IN IT FOR YOU?<br />
QUARTERLY PRODUCTION BONUS (QPB)<br />
Percentage Based on NAP*<br />
Percentage<br />
12% 14% 17% 20%<br />
150,000<br />
190,001<br />
300,001<br />
NAP<br />
500,001<br />
TO<br />
TO<br />
TO<br />
BRACKET<br />
AND UP<br />
190,000<br />
300,000<br />
500,000<br />
Notes:<br />
NAP: Net Annualized Premium (Total Annual Premium less Lapse)<br />
QPB is an additional incentive given by the company to all its agents who reached<br />
a certain NAP bracket for a certain quarter. (Subject to terms and conditions)<br />
QPB is computed as (commission for the quarter x % based on the NAP bracket)<br />
PERSISTENCY BONUS<br />
1. Computed at the end of each calendar quarter based on the persistency as of the<br />
end of the calendar quarter.<br />
2. Persistency requirement and corresponding bonus rates:<br />
FY Persistency<br />
Percentage of 2nd<br />
year commissions<br />
FY Persistency<br />
Percentage of 2nd<br />
year commissions<br />
Below 85%<br />
Nil<br />
93<br />
26%<br />
85<br />
10%<br />
94<br />
28%<br />
86<br />
12%<br />
95<br />
30%<br />
87<br />
14%<br />
96<br />
32%<br />
88<br />
16%<br />
97<br />
34%<br />
89<br />
18%<br />
98<br />
36%<br />
90<br />
20%<br />
99<br />
38%<br />
91<br />
22%<br />
100<br />
40%<br />
92<br />
24%<br />
3. PIA Plus, PRUMillionaire, top-ups, Accident & Health Products (e.g. Personal<br />
Accident, PRUWellness, PRU Shield, Stand Alone Critical Illness), and Group Products<br />
(e.g. Group Life, Group PA, PRUSecure) are excluded from the persistency bonus.<br />
Note: All agent renumerations shall be paid in Philippine pesos.<br />
PAGE 15