MMI Team Member Handbook 07.2017

Think Appearance
If you look good, you feel good. Creating thoughtful and meaningful interactions is what MMI is all
about, which is why it is important for our associates to have a clean and neat appearance. Wearing
the appropriate uniform helps our guests identify us as helpful and knowledgeable staff.
Your department supervisor will distribute the appropriate uniform based on the position you were
hired for. In cases where team members are not supplied a full uniform, they will be expected to
conform to grooming standards and dress appropriately for the job. The uniform must be worn in its
entirety when the team member is anywhere on company grounds or in any way visible to the public.
This includes periods prior to and following clocking in or out, in parking lots, or going to or from the
break room.
Nametags ‐ In order to continue meaningful interactions with our guests, some of our departments
require nametags to be worn. If you are required to wear a nametag, the name on the tag should be
your legal name. Company issued nametags should be worn with uniforms at all times when on duty.
Team members should remove their nametags when they are off site and off duty. Lost or stolen
nametags should be replaced immediately. Uniforms may not be accessorized by other than wearing
company issued pins or tags. This includes the wearing of political or humorous buttons.
Non‐uniform pieces ‐ The uniform for some positions require the team member to select
complimentary clothing on their own. We do not allow excessively faded, tight, frayed, unhemmed, or
patched clothing. Fitted or relaxed pants are acceptable, but baggy pants that expose undergarments
are not permitted. The following types of pants or tops are not allowed: jeans/denim, shorts, skorts,
stirrups, leggings, stretch pants, sweat/wind pants, jumpsuits, spaghetti straps, halter or tank tops.
Team members are not allowed to expose their mid‐drifts or undergarments at any time.
If a shirt is worn under a uniform, it must be plain white and should not hang out at the waistline.
Summer season ‐ When weather or job conditions allow, men and women may wear shorts and
women may wear skirts. Shorts and skirts must be of an appropriate length. Skirts and dresses should
be no more than three inches above the midpoint of the knee in length. We do not allow skirts or shorts
to be excessively short, tight, baggy, faded, unhemmed or patched. Please ask your supervisor for
specifics.
Hats ‐ Only company logo hats should be worn while on duty. A hat may or may not be issued as part
of your uniform depending on your position.
Shoes will be functional, clean, polished, and appropriate to the business environment. They will
provide the wearer with good balance. Men will wear coordinating socks. In office settings, dress
sandals may be worn but must have leather soles.
Body Art ‐ If you have a tattoo, it must be covered while on duty. If a tattoo cannot be covered and
remains visible (head, neck, face, hands, or fingers) it must not be offensive. Management reserves the
right to change or modify this policy at any time.
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