WBI Quality Management System

5.3 Organizational Roles, Responsibilities, and Authorities
Organizational roles and responsibilities associated with this QMS are assigned to appropriate
job descriptions. These assignments can be found in the Job Description folder under the Human
Resources drive. Team members also ensure processes deliver their intended results, maintain
and report on the execution of the QMS in practice, and always promote customer focus and
quality improvement.
Clause 6: Planning
6.1 Actions to Address Risk and Opportunity
WBI risks and opportunities shall be addressed when evaluating internal and external
circumstances for each project or situation. Site specific Quality Manuals shall be written to
address circumstances on each project. Standard Operating Procedures shall be implemented in
ways to most effectively address risks and opportunities.
6.2 Quality Objectives and Planning to Achieve Them
Wayne Brother’s objective in risk management is to utilize the resources at its disposal to
effectively capitalize on opportunities and minimize its risk exposure. This is considered as SOPs
are written and reviewed. Employees are encouraged to provide constructive feedback on SOPs
to highlight any inefficiency that takes away from the effectiveness of production activities. This
will help WBI resolve any internal or external issues leading to greater control over its processes.
More control leads to increased consistency thereby limiting occurrences of deviation and nonconformance.
The current Quality Objectives of WBI are found below:
- Develop a Quality Management System by mid-year that will determine root causes of
repair work or rework in the field. This shall include procedures that will lead to
decreased occurrence of errors initiating the rework and repair work
- Promote communication between employees regarding documented SOPs and other
preferred but undocumented procedures in order to ensure that SOPs published are
essential, current and practical
- Design site specific manuals that will be available to WBI personnel for reference. The
site specific manuals shall include related inspection forms which are to be completed for
100% of the applicable activities
- Share daily work plans and objectives with craft employees. Daily planning with
employees will promote employee engagement and allow each employee to understand
their work and responsibilities rather than proceeding through motions
- Develop a forum to collect, review and analyze all input from employees to improve the
existing QMS and QM