Client's Charter - 2017

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BLB Clients’ <strong>Charter</strong> biyisibwe • Ticketing mu makubo system: gano: Clients address complaints to the Managing Director Weeyambise enkola ya yiintaneeti eno: through writing. A ticket number for info@bugandalandboard.or.ug reference and follow up is issued when makindye@bugandalandboard.or.ug the letter is handed in at the front desk. nansana@bugandalandboard.or.ug Follow up can be done through our central@bugandalandboard.or.ug Customer Care Desk at the Head office. kyaggwe@bugandalandboard.or.ug ndejje@bugandalandboard.or.ug • Walk in to BLB administrative Kuba headquarters essimu zino at ezitali Masengere za kusasulira: Building or \ 0800140140 go to any of oba the essimu Branch za offices. woofisi za BLB zino: 0414 694 268 (ettabi ly’e Makindye) SECURE 0414 694 YOUR 266 TENANCY (Nansana) NOW! 0414 694 980 (Kibuga branch) 0414 694 412 (Lufuka Ndejje) 0800 140 140 (Kitebi) 0414 694 265 (Kyaggwe) 0414 663 329 (Mpigi) 0414 663 323 (Mityana) 0414 663 330 (Buddu) 0414 663 324 (Luwero) 0414 663 341 (Buikwe) 0414 663 321 (Lyantonde) Enkola y’okweyambisa tiketi Kasitoma eyeemulugunya akuyisa eri Ssenkulu wa BLB mu buwandiike. Kasitoma aweebwa nnamba ya ttiketi kw’anaajuliriranga era tunaakirondoolanga singa ebbaluwa eneebanga eweereddwayo mu woofisi ya BLB. Okulondoolwa kujja kukolebwa woofisi ekwanaganya bakasitoma ku kitebe ekikulu. Tuukirira ekitebe kyaffe ekikulu ku Bulange e Mmengo oba ettabi lyaffe lyonna. Page | 32 36
BLB Clients’ <strong>Charter</strong> BUGANDA LAND BOARD EBIKOLEBWA MU BLB 2013 - 2015 Bulange Building - Mengo, Kabakanjagala Rd. P.O. Box 14205, Kampala - Uganda. Toll Free: 0800 140140 Tel: (Gen), 0312 263741 0312 263742 Fax: 0414 274893 Email: info@bugandalandboard.or.ug Web: www.bugandalandboard.or.ug Page | 1
Page 1 and 2: 2017
Page 3 and 4: BLB Clients’ Charter BUGANDA LAND
Page 5 and 6: BLB Clients’ Charter PART D. OTHE
Page 7 and 8: BLB Clients’ Charter The organiza
Page 9 and 10: PART A. INTRODUCTION BLB Clients’
Page 11 and 12: BLB Clients’ Charter Maganjo, Nab
Page 13 and 14: BLB Clients’ Charter PART B. BLB
Page 15 and 16: BLB Clients’ Charter kick start t
Page 17 and 18: BLB Clients’ Charter 3.0. Lease O
Page 19 and 20: BLB Clients’ Charter PART C. CONS
Page 21 and 22: BLB Clients’ Charter PART D. OTHE
Page 23 and 24: BLB Clients’ Charter o Buganda La
Page 25 and 26: BLB Clients’ Charter 3.1. Criteri
Page 27 and 28: BLB Clients’ Charter agreement. T
Page 29 and 30: BLB Clients’ Charter 8.0 External
Page 31 and 32: BLB Clients’ Charter 3.0. Physica
Page 33 and 34: BLB Clients’ Charter above revise
Page 35 and 36: BLB Clients’ Charter PART F. RESP
Page 37: BLB Clients’ Charter NOTE: BLB is

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Client's Charter - 2017