PCM vol. 3 Issue 9

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EXECUTIVE PROFILES With the company now steady on a path of upward growth, its board has asked OB and his team to add 100,000 new customers in the next 12 months. They have six employees in Atlanta today, all working from home, and OB says that he will open an office in Atlanta when they reach a dozen. “We’re also open to making larger investments in Atlanta,” he says. The transformation of iPayment is a great story for the payments industry but also reflects an economic truth discovered by private equity funds some time ago – the payments business is highly responsive to better management. “Private equity loves this industry because they know that good management can get them many multiples of what they invest. It’s been proven many times in recent years,” says OB. “We will provide all services to our business customers,” says OB of iPayment, “becoming the place where small and medium-sized businesses come to get their business solutions – credit, debit, gift, loyalty, hardware and now, merchant cash advances,” OB says. ”We recently announced the formation of iPayment Capital, offering merchant cash advances to its customers. Only half of processors have an extension like this one.” understanding of what merchants need today. “We believe that selling a merchant a solution based on three or more of our products will increase the lifetime value of that merchant relationship to us by over 8 months,” says OB. “Today, a small business can look and act like Amazon if they want to. This provides the stronger returns that attract PE firms.” SMEs, or small to medium sized businesses, are the entire focus of iPayment. “Small business today is growing in this country,” says OB, “re-energizing everywhere. More people are empowered to invest in themselves and this bodes well for our company.” For all the changes that he has inspired at iPayment, OB attributes all positive changes to common sense and teamwork. “I’m a big believer in never being afraid to ‘inspect and correct.’ It’s a simple thing, made more difficult by the fact that people naturally want to avoid problems. I try to coach my people to look for problems and not be afraid to face them.” “Other than that,” he says “all I can say is that I’m fortunate to be the leader of iPayment. It’s really all about the team. They have a winning attitude.” Increased complexity in their business offerings means longer sales cycles and more complex sales. iPayment is equipping their sales teams with more training and a better 28
SPECIAL FEATURE Can we bridge the Atlantic? by Peter O’Halloran YES WE CAN! On October 3rd we’ll be holding the world’s first Europe - US Fintech event, connecting two fintech communities - FintechIreland and FinTech Atlanta Why? It’s not easy to grow a Fintech business. Finding the right partners, suppliers, investors and mentors is difficult. And these don’t always exist in your home country. Luckily, there are innovators all across the globe who can help. FintechBridge exists to help make those connections, to tip the scales in your favour, and ultimately to help change financial services for the better. What? FintechBridge is an event that connects you into another Fintech ecosystem, in three ways: Who? Because FintechBridge is a non-revenue organisation, events are entirely dependent on help from the Fintech community. We’re absolutely delighted to be supported for this event by the following sponsors: Dublin Business School (@DBScollege) Feedzai (@feedzai) Metro Atlanta Chamber (@atlchamber) Payment and Cards Network (@PaymentsNet), for their kind sponsorship to our media partners The Merchant Risk Council (@MerchRisk) and The Garage at Tech Square (@ SandboxATL). We really appreciate it! 1. Information about the ecosystem – the facts & figures, the movers & shakers, presented by Fintech leaders 2. Making connections – we help you to find and connect with the people you want to reach Click here to learn more 3. FintechBattle – we provide a platform for upcoming Fintech firms to pitch their company 29
Page 1 and 2: Vol 3. Issue 9 | September 2017 YOU
Page 3 and 4: Contents STORIES 4 PSD2, from a ret
Page 5 and 6: THOUGHT LEADERS CORNER Frédéric M
Page 7 and 8: THOUGHT LEADERS CORNER RetailNOW Re
Page 9 and 10: - NEVER JUDGE A BOOK BY ITS COVER -
Page 11 and 12: THOUGHT LEADERS CORNER Edoardo Fior
Page 13 and 14: EXPERT INTERVIEW Accelerating Digit
Page 15 and 16: EXPERT INTERVIEW PCM: What are your
Page 17 and 18: STARTUP SPOTLIGHT Nichole Montoya,
Page 19 and 20: Payment Collective To get a more co
Page 21 and 22: PAYMENT COLLECTIVE PSD2: Challenges
Page 23 and 24: WORKSHOPS Payment Services Directiv
Page 25 and 26: Executive Profiles In this BRAND ne
Page 27: EXECUTIVE PROFILES OB continously f
Page 31 and 32: SPECIAL FEATURE Fintech Battle: Pol
Page 33 and 34: EVENTS Events Dubai, UAE Revolution
Page 35 and 36: EVENTS 26-27 Dubai, UAE You are abo
Page 37: Take Your FinTech Career To The Str

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