BRafr-September2017

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i SON GROUP Pravin Kumar Global CEO, iSON BPO Pravin Kumar is an industry veteran with more than 35 years of experience during which he has been credited with the creation of three large business empires. He is a widely respected name in the Business Process Outsourcing space and is regarded as a pioneer in call center services. Kumar is a Board member of iSON BPO - the leading ITeS services company in Africa. Under his strong leadership, iSON BPO now has operations in 16 countries in Africa and ASEAN regions with about 10,000 employees within three years of iSON BPO’s establishment. 76 September 2017
TECHNOLOGY a taxi hailing app business: Mondo Ride, 2016 also saw investment in a hyperlocal search and discovery platform -Oliza, and a platform aggregator for golfers – Golflan . Recently, i3 has been evaluating investments in speech recognition technology enabling companies to support in growing BPO business followed by collaboration in the field of chat bots; thus, leveraging the power of natural language processing and Artificial Intelligence. The process of selecting these companies is no different to any large company investing in a start-up. For Awtaney, the differentiator is in one simple question. “How can we add value to this company, which in turn will add value to Africa?” he says. “We have a very significant presence in 25 African countries, so we look at how these companies can benefit from that significant platform.” Smart investing One particular start-up that the company has invested in is a ride hailing service called Mondo Ride , in Kenya. With Uber already operating in Nairobi, Mondo will utilise the infrastructure and support of iSON Group as a platform on which it can build through its unique business model that aims at the corporate world of Kenya. Mondo has signed around 40 transport rights contracts with several organisations, including The Kenya commercial bank. These corporate employees will also use Mondo for personal requirements. This is the added value that iSON Group seeks out in start-ups. Through investment and infrastructure support, iSON can enable Mondo to scale and expand beyond Kenya. “We feel that once Mondo is successful and gets its big business www.isongrp.com 77
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September 2017 www.africanbusinessr
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