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BizBahrain Magazine Sep-Oct 2017

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Artificial Intelligence | WNNA<br />

Ali Mohsen<br />

CEO, WNNA<br />

WNNA-Using AI to Reprogram<br />

Internet Experiences<br />

The face of SEO is changing. In this<br />

new age of digital marketing and<br />

ecommerce, seamless experiences can<br />

be created across channels, making<br />

happy customers with intuitive<br />

suggestions, excellent customer service<br />

and spot on recommendations, and<br />

crowning it all by sending real-time<br />

personalized messages. A decade ago,<br />

search engine marketers could create<br />

a site with some keywords in specific<br />

places, drop some links around the<br />

web, and start ranking within a short<br />

amount of time. But the web has grown<br />

tremendously since that time, and now<br />

these methods are no longer in vogue.<br />

Instead of focusing on keywords, search<br />

engine algorithms attempt now to<br />

“understand” your content, taking that<br />

evolution of personalization further to<br />

show that its not just about acquiring big<br />

data - it’s about the innovative ways to<br />

use that data. Businesses and analysts<br />

who are proactively working to give their<br />

customers the best experience possible<br />

are approaching the internet in a totally<br />

different manner.<br />

Bahrain-based WNNA wants to<br />

make the internet more personal<br />

with Artificial Intelligence. WNNA<br />

recommends activities you could do<br />

based on decisions you would usually<br />

make. Activities may include listening<br />

to music, watching movies, eating food,<br />

visiting attractions and so on. It does this<br />

by scurrying through different sources<br />

over the internet, getting you only the<br />

information you would regularly use to<br />

make decisions (show timings, rating,<br />

traffic) and in real-time, and then do<br />

more with the information (book tables<br />

or tickets, request an Uber and so on).<br />

The cool thing is that, apart from<br />

excluding the meta-data you won’t<br />

use from vertical sources and doing<br />

more with the recommendation WNNA<br />

provides, it learns your previous<br />

decisions and behavior and then<br />

provides recommendations based on<br />

them. It can recommend the kind of<br />

movies you would like to watch or the<br />

food you like to have during certain<br />

weather or the time you usually prefer<br />

doing so.<br />

36 <strong>Sep</strong>tember-<strong>Oct</strong>ober <strong>2017</strong>

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