RAS0019 Cust Service HndBook_FA-for web

A–Z GENERAL SHOW INFORMATION ACCESSIBILITY • All pavilions are accessible by wheelchairs. • There are wheelchair spaces available to view actitives on the Herald Sun Arena. • Wheelchairs are available <strong>for</strong> hire from the in<strong>for</strong>mation booths inside the Show <strong>for</strong> $5 per hour. • Accessible ATM machines are located in the Woolworths Fresh Food Pavilion and The Galleria. • Accessible toilets are located throughout the Show. • A purpose built mobile facility <strong>for</strong> people/adults requiring a hoist and bed, is located at the back of the Showbag Pavilion, with enough room in the facility <strong>for</strong> a carer to assist. • Parking <strong>for</strong> patrons with a disability is available in the Flemington Racecourse and a limited amount of parking on Leonard Cres (note: if parking in Flemington Racecourse there is quite a steep hill when entering into the Show). • Patrons may use Gate 5 as a pick up/drop off point. ATMS ATMs can be found at the following locations: • Entry to The Weekly Times Livestock Pavilion Map Ref: O5 • Along the Nine News Boulevard near Pie in the Sky Map Ref: K6 • Inside the Woolworths Fresh Food Pavilion Herald Sun Arena side Map Ref: J4 • Inside The Galleria Map Ref: F2 • Along the side of the Winning Tastes Pavilion Map Ref: B4 A–Z GENERAL SHOW INFORMATION 16 2017 Royal Melbourne Show <strong>Cust</strong>omer <strong>Service</strong> Handbook 17