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W A R R A N T Y<br />
12 | october 12, 2017 | 22nd century media active aging Guide<br />
22ndCenturyMedia.com<br />
An extraordinary healthcare experience has arrived<br />
A new medical group is poised<br />
to change the way we experience<br />
healthcare in nearly every facet.<br />
Pain Relief Institute (PRI) is<br />
expanding its philosophy and<br />
steadfast passion for patient care<br />
that started 17 years ago. Recently<br />
renamed to better exemplify<br />
what it is and what it stands for,<br />
PRI now has five centers in the<br />
Chicago suburbs and is shaking<br />
up not only how we view pain<br />
management, but also how we<br />
look at healthcare.<br />
“We took a good hard look<br />
at what healthcare is becoming<br />
and what we’d learned over 17<br />
years,” said Shannon Patel, clinical<br />
director at PRI. “In a healthcare<br />
environment distracted by<br />
healthcare reform uncertainty,<br />
decreasing reimbursements and<br />
constant battles with insurance,<br />
we doubled down our efforts to<br />
solely focus on patient care. We<br />
still accept Medicare and most<br />
insurances, but we’ve created<br />
better processes allowing our<br />
clinical staff to spend more time<br />
with their patients.”<br />
PRI’s philosophy is very simple:<br />
see fewer patients, spend<br />
more time with every patient,<br />
schedule appointments within<br />
days and not weeks or even<br />
months, and create an experience<br />
for the patient that is the<br />
foundation to cultivating a genuine<br />
patient-provider bond. PRI<br />
schedules new patient appointments<br />
every 30-45 minutes, allowing<br />
staff to take the time and<br />
really get to understand patients<br />
and their complete health history.<br />
Traditional healthcare clinics<br />
schedule every 10 minutes<br />
and spend seven to eight minutes<br />
with the patient.<br />
Today, most clinics are trying<br />
to see more patients, not less, due<br />
to decreasing reimbursements.<br />
When asked what prompted<br />
the change in philosophy, Patel<br />
said, “We’ve been surveying our<br />
patients about their experience<br />
with us and their other doctors<br />
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for years and each year it was<br />
the same thing, they didn’t feel<br />
rushed with us and felt like we<br />
took the time to listen (like we<br />
were family). In fact, we added<br />
Institute into our name as it represents<br />
learning, research and<br />
implementation. We are constantly<br />
learning from our patients<br />
as to what they want and<br />
delivering each and every time.”<br />
As a healthcare provider, PRI<br />
sees itself as a portal for patients<br />
suffering with pain. It is the clinic<br />
a patient can visit to be evaluated<br />
and then explore all options,<br />
focusing on conservative ones<br />
first. There are plenty of traditional<br />
pain clinics, but none that<br />
are strictly focused on conservative<br />
and non-invasive pain care.<br />
Patients can typically be seen in<br />
24-48 hours and, during the initial<br />
visit, the staff is able to get<br />
a thorough understanding of the<br />
condition. Then, upon coming<br />
to a mutual decision, PRI serves<br />
as the patient’s liaison (when indicated)<br />
to quickly make an appointment<br />
with a highly respected<br />
specialist.<br />
PRI also offers same day treatments<br />
in the clinic for conservative<br />
medical management, noninvasive<br />
pain management and<br />
physical therapy.<br />
PRI has locations in Highland<br />
Park, Vernon Hills, Glenview,<br />
Hinsdale and Vernon Hills.<br />
Submitted by Pain Relief Institute.<br />
For more information, visit www.<br />
painfreepainrelief.com or call (847)<br />
243-6978.<br />
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