TRAVIS Routing User Guide NEW

TRAVIS Web
Routing
User Manual
Last Modified: April 22, 2013
10. ACCOUNT MAINTENANCE
10.1. Change Password
This screen allows users to change their passwords.
Step 1)
Step 2)
Enter old password.
Enter new password. For security reasons, your new password must meet the following
criteria prior to change:
At least eight (8) characters.
At least one (1) capital.
At least two (2) lower case letters.
At least two (2) numbers.
Step 3)
Step 4)
Confirm new password by entering it a second time.
Once all required information is entered, press the Submit button. Password will then be
changed, and a message stating password has been changed will appear.
10.2. Maintain Accounts
This screen is provided so the Master User to update changes to Sub Users’ accounts such as granting
services or changing notification information. It will also allow the Master User to add Sub Users to their
account.
The Master User is the user who is the primary contact registered with TRAVIS Web and has been
granted administrative rights by the Central Permit Office. Please contact the Central Permit Office at
1-800-662-7138, to make an inquiry regarding the administrator for TRAVIS Web login.
The Sub User would be an additional user within the organization that can be granted access to the same
services.
To update information on this screen, make applicable changes or select a new service and then click
‘Submit’ button to save the changes.
Requests for new services may take up to 48 hours to be processed.
Updates to Sub Users’ services can only be made once the Master User’s additional services have been
approved.
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