inBUSINESS Issue 15

NEWS
Displaying the new Orange Mooney Card, Ms Madiba, Ms Abram and Mr Pilane
Orange Launches International Money Card
Words: Malebogo Ratladi
Orange Botswana recently
launched a new and improved
money card that is accepted
internationally for Orange
users travelling outside
Botswana. The revamped Orange Money
Visa Card comes in a new design that
features chip and pin functionality.
However, the new card will co-exist with
the one that has been in use since 2013 when
it was first introduced. Both cards are in
partnership with Visa Inc.
Speaking at the launch in Gaborone,
the Director of Orange Money, Seabelo
Pilane, said the evolution of the card was
in line with Orange’s continued endeavour
to promote financial inclusion and bring
financial services closer to Batswana.
“This is an opportune time for Orange
to introduce this card as the current card
has performed very well in the market and
continues to do so, competing with cards
issued by local banks,” Pilane noted.
He added that at June 2016, Orange
Money Visa cards accounted for 24% of
debit cards in the Botswana market, saying
he expected this figure to grow with the
introduction of the new and enhanced card.
From the beginning of the cellphone
network service provider’s partnership with
Visa Inc., Orange Money has afforded over
530 000 subscribers the opportunity to
participate in financial transactions.
“Orange Money contributes to Batswana’s
everyday wellbeing, especially in the case of
customers without bank accounts,” Pilane
said.
Orange would always take pride in the
fact that it was still the only mobile network
operator that offers a card linked to a mobile
money wallet, he stated.
WUC, FNBB announce Seamless Customer Service
6
Words: Malebogo Ratladi
Water Utilities Corporation
(WUC) and First National
Bank Botswana (FNBB)
recently announced a partnership known
as the Self-Service platform that allows
customers to access WUC services using
their cellphones.
Said WUC’s chief executive Mmetla
Masire at a media briefing: “Users can also
report issues such as leakages and enquire
on outstanding bill statements.”
Masire described the development as
a milestone that marks a transition from
offering over-the-counter transactions
to seamless self-service at the customer’s
convenience.
“For me, this empowers water users
with the much-needed unlimited access to
WUC,” he said.
For his part, the chief executive
of FNBB Steven Bogatsu said the
partnership between FNB and WUC
provides WUC with a cost-effective
revenue collection system by bridging the
gap between the payee and the payer.
“From a management accounting
www.inbusiness.co.bw | Issue 15 | 2017
perspective, it will also be easy for WUC
to reconcile bill payments, a development
we are proud to be a part of,” he said.
To use the Self Service Platform,
customers are required to disclose their
card number, their card verification value
(CVV) number, the card expiry date, as
well as the customer’s contract numbers.
On mobile devises, the service is
available through Code *186# and is
accessible across all cellular networks by
all WUC customers regardless of the bank
they use. The service is also available on
the WUC website at www.wuc.bw.