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Working in partnership<br />

to build the skills of your<br />

people and strengthen<br />

your business.


We chose to work in<br />

partnership because<br />

our knowledge and<br />

expertise fit.


Two heads are better<br />

than one.<br />

Bring the best people together and you get<br />

brilliant results.<br />

That’s why we are proud of our partnership.<br />

Experts, thinkers, doers, and hard workers<br />

who have the highest standards and are<br />

passionate about delivering an exceptional<br />

service for our customers. That sums<br />

us up and is why we have chosen to work<br />

together.<br />

With our shared values, combined expertise<br />

and complementary strengths we can help<br />

you, your people and your business go<br />

further.


Stronger together<br />

We bring proven business acumen and<br />

client management from <strong>Cidori</strong> together<br />

with outstanding training and rigorous<br />

quality management from Gateshead<br />

College, one of the country’s top training<br />

providers.<br />

With you at every step, we will get under<br />

the skin of your business to see what makes<br />

it tick. With this insight we will analyse the<br />

skills you need to drive performance; we<br />

will shape your workforce development<br />

strategies and create, tailor and deliver<br />

solutions unique to you.<br />

With a broad but specialist range of<br />

expertise across sectors and levels<br />

from pre-employment to traineeships,<br />

Apprenticeships and higher level skills,<br />

and expert knowledge of funding and<br />

the Apprenticeship Levy, we can support<br />

training and development at every level<br />

in your organisation.<br />

Our commitment to exceptional service<br />

is steadfast; we want you to enjoy working<br />

with us and exceeding your expectations<br />

will always be our goal.


Our credentials<br />

<strong>Cidori</strong> have over 15 years of experience<br />

and a loyal customer base thanks to<br />

our ability to build transparent and<br />

trustworthy relationships and our<br />

promise of exceptional service: we work<br />

hard to understand you, your people<br />

and your business and it is this which<br />

sets us apart.<br />

We are the best in the business because<br />

we design and deliver programmes at an<br />

organisational level by understanding the<br />

strategic drivers and objectives of an<br />

organisation, along with the operational<br />

constraints which can get in the way of<br />

success.<br />

We also go deep into your business, to<br />

make sure we fully understand your<br />

culture, ethics and values.<br />

Our highly skilled team then work with<br />

you to create and implement cutting<br />

edge, highly bespoke and blended<br />

learning solutions.<br />

We provide consultancy services across<br />

all areas of learning and development –<br />

from analysis and strategy development<br />

through to programme design and<br />

implementation.<br />

Using intelligent insight we devise<br />

solutions that work for your business,<br />

and your business only.<br />

Bespoke, blended and measurable, our<br />

learning solutions will ignite careers and<br />

transform your workplace performance.<br />

Gateshead College is one of a select<br />

group of Ofsted Outstanding Colleges<br />

and is one of the top performing colleges<br />

in the country, thanks to our exceptional<br />

student success rates. Our reputation is<br />

built on delivering a responsive service<br />

to industry and an approach not<br />

often seen in the education sector.<br />

We work with employers of all sizes<br />

across sectors from large and complex<br />

national brands to SMEs, and our<br />

education and training programmes<br />

are designed hand in hand with our<br />

customers so they meet your specific<br />

workforce development needs and<br />

deliver results.<br />

We are the best in the business because:<br />

we listen; have ideas to share with you;<br />

are flexible and ready to deploy our<br />

expert delivery team nationwide; and<br />

we care about the detail, a lot. Providing<br />

the highest quality training means<br />

everything to us.<br />

We are also a good partner and have<br />

years of experience of working this<br />

way believing that by working together<br />

with others who share our values and<br />

approach, we can bring a much better<br />

solution to the table which will give you<br />

the results you are looking for.


Our approach<br />

will always be unique to you<br />

based around a model of:<br />

Strategy<br />

Engage<br />

Deliver<br />

Identify performance<br />

improvement required.<br />

Engage with business<br />

and specialist.<br />

Develop integrated<br />

interactive content.<br />

Behaviours. Policy,<br />

Procedure and Practice.<br />

Staff engagement / input.<br />

Deliver bespoke blended<br />

action learning.<br />

Continuous Improvement.<br />

Culture.<br />

Evaluate before, during<br />

and after intervention.<br />

Blended Learning.<br />

Deliver targeted,<br />

tangible business impact.<br />

Solution focused<br />

proposition.


Our customers<br />

Client<br />

PROJECT<br />

Culture change<br />

for the 21st century<br />

Cultural change aligned<br />

to lean principles<br />

Process improvements<br />

within the food<br />

manufacturing<br />

environment<br />

Expansion support /<br />

new site launch<br />

Training School<br />

DRIVER<br />

Waste reduction<br />

and improve operational<br />

efficiency<br />

First Line Manager<br />

engagement with C I<br />

Improvements linked<br />

directly to client contract<br />

performance<br />

Reduce time<br />

to competence<br />

Reduced production<br />

stoppages / penalties<br />

SOLUTION<br />

Operator Work<br />

Group Programme<br />

Bespoke BIT Programme<br />

for Team Leaders /<br />

Managers / Shop Floor<br />

Operative focused<br />

programme aligned to<br />

new L&D strategy<br />

Recruitment Support<br />

and Extended Induction<br />

BIT Programme<br />

Bespoke embedded<br />

Apprenticeship<br />

VOLUME<br />

80 Operators<br />

In groups of 8<br />

280 level 2 and<br />

30 level 3 trained<br />

460 level 2 trained<br />

28 trained in pilot<br />

programme and over<br />

240 planned 17 / 18<br />

Over 500 trained and<br />

completing assessment<br />

IMPACT<br />

£1.73 million savings<br />

confirmed plus potential £580k<br />

in progress<br />

Dramatic increase<br />

in live C I projects<br />

Increased efficiency of<br />

man hours to deliver<br />

increased capacity<br />

and reduce waste<br />

Cultural engagement and<br />

reduce set up cost<br />

Improve compliance and<br />

right first time


Our promise to you<br />

TO LISTEN AND REALLY UNDERSTAND<br />

YOUR BUSINESS, ITS CHALLENGES<br />

AND OPPORTUNITIES.<br />

TO BE TRANSPARENT ABOUT OUR PROCESS,<br />

OUR COSTS AND IMPACT.<br />

TO PROVIDE VALUE FOR MONEY AND AN<br />

EXCELLENT RETURN ON YOUR INVESTMENT.<br />

TO BE OBSESSIVE ABOUT THE QUALITY<br />

OF WHAT WE DELIVER.<br />

TO PROVIDE A SEAMLESS SERVICE AND A FIRST<br />

CLASS CUSTOMER EXPERIENCE FOR YOU,<br />

EVERY TIME.<br />

TO DELIVER RESULTS; THE IMPROVED<br />

PERFORMANCE OF YOUR PEOPLE<br />

AND YOUR BUSINESS IS THE GREATEST<br />

MEASURE OF OUR SUCCESS.


www.gateshead.ac.uk<br />

www.cidori.co.uk

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