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November 2017 Partners newsletter

News for team members, community members and friends of WellStar Health System.

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3Water birth empowers<br />

patient’s choice<br />

9Collaborative research<br />

shows promise<br />

10<br />

Medical<br />

assistants<br />

earn certification<br />

PARTNERS<br />

NEWS FOR TEAM MEMBERS, COMMUNITY MEMBERS AND FRIENDS OF WELLSTAR HEALTH SYSTEM<br />

NOVEMBER/ <strong>2017</strong><br />

SURGICAL TEAMS BRING<br />

SAVINGS INTO FOCUS<br />

The expression ‘Information is power’ is being translated by<br />

WellStar surgeons into added value and a higher standard<br />

of care for our patients, thanks to a new surgical “supply<br />

receipt” program.<br />

Leaders in WellStar’s Surgery service line learned the System’s<br />

cost of surgical supplies was rising at a rate that outpaced<br />

both inflation and revenue growth.<br />

To combat the trend, a multidisciplinary team, led by Mark<br />

Charlson, vice president of Surgery, and William Mayfield,<br />

M.D., chief surgical officer, developed a new outcome-based<br />

approach to identify each surgeon’s specific supply costs<br />

– a surgeon’s receipt. This itemized statement, along with<br />

comparative data showing variability of costs of the same<br />

surgery performed by their peers, is then shared with surgeons.<br />

The team worked to integrate<br />

the EPIC ® and LAWSON ®<br />

software systems to provide a<br />

specific listing of each surgeon’s<br />

supply use and associated costs.<br />

They also factored in unused<br />

and discarded supplies.<br />

“I’ve been in practice for<br />

30 years and have never had this<br />

type of information before,” said Dr. Mayfield.<br />

Have an idea on how to improve<br />

processes and procedures in your<br />

department? No idea is too small.<br />

Idea submission process is easy.<br />

Visit eSource and click on the<br />

FOCUS button to submit an idea.<br />

Although the program was just implemented in July, teams<br />

are already seeing substantial value as compared to all of FY<br />

<strong>2017</strong>. Supply costs for minimally invasive gall bladder removal<br />

have reduced by 14.8 percent. Similarly, minimally invasive<br />

inguinal hernia repair supply costs have decreased by 21.1<br />

percent.<br />

During a recent work session, WellStar Chief Surgical Officer Bill<br />

Mayfield, M.D., (second from right) collaborated with hospital<br />

Operating Room directors from across the System to standardize<br />

trace-pack supplies used for laparoscopic surgery.<br />

“We didn’t tell [our surgeons] to do anything with this<br />

data,” said Charlson. “We simply provided them with the<br />

information, and they immediately started taking actions to<br />

impact cost-savings.”<br />

Continued on page 5...<br />

1


2<br />

WELLSTAR’S GENETICS<br />

PROGRAM CELEBRATES<br />

10 YEARS OF PROVIDING<br />

CANCER RISK ASSESSMENT<br />

Between five and 10 percent of cancers are diagnosed in<br />

people with an inherited predisposition to increased risk.<br />

Through genetic risk assessment, the WellStar Center for<br />

Genetics and Individualized Medicine, now in its tenth year<br />

of service, aims to stop cancer before it appears.<br />

Housed in the WellStar Cancer Center at Kennestone Hospital,<br />

the Center for Genetics and Individualized Medicine includes<br />

custom-designed consultation rooms and an in-house lab<br />

draw station. After determining whether genetic testing is<br />

appropriate, WellStar genetic counselors test for specific<br />

hereditary conditions known to increase the risk of various<br />

cancers, cardiac conditions and other genetic disorders.<br />

Counselors then recommend a specific plan based on<br />

the results, which could include increased screenings,<br />

lifestyle modifications and prophylactic medication/<br />

procedures. Each patient’s individualized plan, presented<br />

on an innovative video display, provides the best chance<br />

for prevention and early detection.<br />

The Center continues to be the highest volume cancer<br />

genetics program in Georgia and the only one providing<br />

services across the lifespan within the same department. In<br />

2016, volume for genetic counseling increased approximately<br />

48 percent. The increase is due to an expanded service area,<br />

with satellite sites added in 2016 at WellStar West Georgia<br />

Medical Center and WellStar Douglas Hospital. The Center<br />

also partners with the breast cancer STAT (Specialty Team and<br />

Treatments) clinic at WellStar North Fulton Hospital to provide<br />

services to newly diagnosed breast cancer patients.<br />

Clinical trials now are available through WellStar-affiliated<br />

medical oncology practices for many patients with metastatic<br />

breast and prostate cancer who carry a BRCA gene mutation.<br />

Patients who may qualify for these trials are offered genetic<br />

testing to ensure access to these options.<br />

The Center also offers:<br />

> Hereditary Cardiovascular Disease Risk Assessment<br />

> Adult Genetic Clinic<br />

> Preventive Genetics Testing<br />

> Pre-conception and Prenatal Genetic Risk Assessment<br />

> Pediatric Genetic Risk Assessment<br />

For more information, visit wellstar.org/medical-care/<br />

cancer-care.<br />

Tenth Annual Kell Donation to WellStar Foundation Honors Local Coach<br />

Over the past ten years, the Kell High School<br />

football team has donated $34,000 to the WellStar<br />

Foundation on behalf of the school’s namesake<br />

Carlton “Corky” Kell, who lost his battle with lung<br />

cancer two decades ago.<br />

The team recently presented this year’s<br />

contribution in support of WellStar’s early lung<br />

cancer screenings and preventative services to<br />

Carole Kell, his widow and WellStar Foundation<br />

Board chair (third from right), as she stood among<br />

the crowd of football players, cheerleaders,<br />

athletic staff and fans honoring her late husband.<br />

WELLSTAR<br />

WOMEN’S HEALTH<br />

EMPOWERS CHOICE<br />

The myriad of ways to welcome<br />

a child are as unique as families<br />

themselves. Recognizing this,<br />

WellStar Women’s Health works<br />

with moms every day to provide the<br />

choices that are right for them.<br />

“Our primary goal is a safe, highquality<br />

experience for both mom<br />

and baby,” said Samantha Griner,<br />

executive director, WellStar’s Women’s<br />

Health Service Line. “Our second goal<br />

is to help families have the type of<br />

birthing experience they desire.”<br />

As WellStar’s Chief Women’s Health<br />

Officer, Saleem Malik, M.D., explained,<br />

“At WellStar, we want this experience<br />

to be one driven by the patient.<br />

Therefore, we offer the widest array<br />

of birthing options in the region.”<br />

Through dedicated teams at seven<br />

facilities across Georgia, WellStar<br />

offers a full spectrum of obstetric care<br />

options, including midwifery and water<br />

births in settings close to home (see<br />

related story at right).<br />

“The collaboration between<br />

midwives, nurses, physicians and<br />

the entire WellStar team empowers<br />

women to direct their care, while<br />

maintaining the highest safety and<br />

quality standards,” he said.<br />

“We feel privileged to be a part of<br />

this family milestone in the lives of our<br />

patients,” added Griner.<br />

The Kimbell siblings<br />

recently welcomed their<br />

new baby brother, who<br />

was delivered via water<br />

birth at WellStar North<br />

Fulton Hospital. From<br />

left: Annie age 4, Noah<br />

age 6, Jordan age 8 and<br />

baby Judah.<br />

Patient Returns to WellStar North Fulton<br />

for Third Water Birth<br />

Lauren Kimbell and her husband, Daniel, recently welcomed baby Judah to their<br />

family. He is their third child delivered at WellStar North Fulton Hospital, and just<br />

like his siblings, he was born in the water.<br />

“Water birth at North Fulton is great,” said Kimbell, a chiropractor. “You are in a<br />

hospital setting; the midwife is there… it’s the best of both worlds.”<br />

“There’s a team environment, and most importantly, they respect our choices and<br />

listen to what we think is best for us,” she said.<br />

For Linda Farrow, director of Women’s Health Services at WellStar North Fulton,<br />

listening to patients and their families – while keeping mom and baby safe – is<br />

precisely the key for success.<br />

“The biggest thing we believe in is safety and quality care,” said Farrow. “We always<br />

try to honor what the patients want, but our priority is to make sure when mom and<br />

baby leave the hospital they are happy and healthy.”<br />

Water birth, according to Farrow, is an option for no-risk and low-risk mothers, who<br />

have not had any complications during pregnancy. Families considering this option<br />

are required to take a water birth class to learn about the process.<br />

Kimbell explained that, in her case, water birth helps her stay in control of her labor.<br />

While in the birth tub, she is able to focus, regain strength and keep calm.<br />

Water birth is available in all six delivery rooms at WellStar North Fulton. Nurses,<br />

techs, physicians and midwives are trained to assist mothers and ensure quality<br />

care. WellStar also offers water birthing at WellStar Atlanta Medical Center.<br />

PARTNERS / NOVEMBER <strong>2017</strong><br />

3


4<br />

FOCUS, continued from page 1<br />

WELLSTAR AND CARELINK<br />

IMPROVE ACCESS TO CARE<br />

IN PAULDING COUNTY<br />

With continued input from surgeons<br />

regarding the items they use, the goal<br />

is to standardize supplies for each<br />

surgery across all hospitals.<br />

Expanded Teleneurology and<br />

Telepsychiatry Services Provide<br />

Round-the-Clock Emergency Care<br />

WellStar Health System recently made a major investment<br />

in helping provide accessible and affordable healthcare and<br />

services to eligible Paulding County residents by partnering<br />

with CareLink of Northwest Georgia, Inc., the county’s first<br />

community health and resource center for the underserved<br />

and uninsured.<br />

“By supporting CareLink, WellStar expands its ability to care<br />

for and improve the overall health of Paulding County’s most<br />

vulnerable community members,” said Kim Menefee, senior<br />

vice president of Strategic Community Development.<br />

With the provision of a 3,200-square-foot medical office<br />

building in Dallas, Ga., and $50,000 in matching funds to<br />

foster fundraising efforts, WellStar is helping to remove<br />

barriers to healthcare for those who need it most within our<br />

local communities.<br />

With WellStar’s partnership, CareLink will deliver healthcare<br />

and support services, including:<br />

> Primary care > Care coordination<br />

> Behavioral health > Community wellness<br />

> Community health services > Educational programs<br />

Members of WellStar’s senior leadership and the CareLink Board<br />

of Directors gathered to celebrate their new partnership, which will<br />

help launch Paulding County’s first community health and resource<br />

center for the underserved and uninsured.<br />

“With WellStar’s generosity, we are poised to make a<br />

significant impact in Paulding County,” said Guy Scull,<br />

president of CareLink, a 501(c)3 organization.<br />

By supporting a Paulding County-based safety net clinic<br />

such as CareLink, WellStar can help increase the delivery<br />

of preventive, primary care, while reducing the number<br />

of patients who rely on the WellStar Paulding Hospital<br />

Emergency Department for non-emergent needs.<br />

To find out more about how WellStar is helping to address<br />

priority health needs in the communities it serves, visit<br />

wellstar.org/chna.<br />

By supporting CareLink,<br />

WellStar expands its ability<br />

to care for and improve the<br />

overall health of Paulding<br />

County’s most vulnerable<br />

community members.<br />

– Kim Menefee, senior vice<br />

president of Strategic Community<br />

Development.<br />

Achieved cost savings allows WellStar<br />

to invest in services and facilities to<br />

meet the growing need for healthcare<br />

in the communities we serve.<br />

“Ultimately, all of this is being done<br />

to create a higher standard of care<br />

for our patients,” said Dr. Mayfield,<br />

noting that patient results eventually<br />

will be linked to these reports to<br />

show the impact on patients’ health<br />

in terms of how quickly they recover,<br />

and how quickly they return to their<br />

normal lives after surgery.<br />

The concept behind the surgeon’s<br />

receipt uses LEAN management<br />

principals of problem-solving by<br />

those who are closest to the situation.<br />

Rather than telling surgeons what they<br />

needed to change, they were given<br />

the information and ability to make<br />

changes themselves.<br />

WellStar recognizes our front-line<br />

caregivers are vital resources of<br />

knowledge and information as<br />

to how the System can continue<br />

improving and aligning processes<br />

in support of our strategic goals.<br />

The team will expand the program<br />

to every surgical procedure in the<br />

WellStar System by Spring of 2018.<br />

“We have surgeons asking us for<br />

their receipts,” said Charlson. “So,<br />

we know there is excitement building<br />

around this program.”<br />

“A project such as this illustrates<br />

the ongoing focus of our physicians<br />

on improving the value and quality<br />

of care we deliver to our patients,”<br />

he said.<br />

WellStar’s expanded telemedicine capabilities allow patients at our acute care hospitals to<br />

get access to care faster with new technology. Karim Godamunne, M.D., vice president and<br />

chief medical officer, (left) launched the teleneurology program at North Fulton hospital<br />

with Emergency Department team members, including Amber Pearson, RN (right).<br />

WellStar Health System has expanded<br />

its telemedicine capabilities, adding<br />

teleneurology and telepsychiatry<br />

through Specialists On Call, Inc. (SOC),<br />

the largest provider of telemedicine<br />

services and technology to acute care<br />

hospitals.<br />

Teleneurology and telepsychiatry are<br />

types of telemedicine that reduce<br />

delay of care by providing patient<br />

consultations with clinicians from a<br />

remote location using the telephone<br />

or the internet.<br />

“In an emergency, every second counts,”<br />

said Freda Lyon, vice president of<br />

emergency services for WellStar Health<br />

System. “With telemedicine, we are able<br />

to provide comprehensive neurological<br />

services for patients around the clock<br />

when they need it most.”<br />

“Through the skill of our providers<br />

and the latest technology, our<br />

patients can receive world-class<br />

healthcare close to home,” she said.<br />

WellStar Atlanta Medical Center<br />

and Atlanta Medical Center<br />

South, and Douglas, North Fulton,<br />

Paulding and Spalding hospitals<br />

will utilize teleneurology to deliver<br />

highly-specialized care to patients<br />

experiencing a stroke. Using live<br />

two-way cameras and high-resolution<br />

images, a patient can connect with a<br />

neurologist faster than traditionally<br />

possible. Telepsychiatry services also<br />

will be used for behavioral health<br />

patients at WellStar Cobb, Douglas,<br />

Kennestone and Paulding hospitals.<br />

PARTNERS / NOVEMBER <strong>2017</strong><br />

5


6<br />

What You Need<br />

TO KNOW<br />

PTO Cash-In Update<br />

The WellStar Calendar Year 2018 100 Percent PTO<br />

Cash-In election period is open until Dec. 15, <strong>2017</strong>.<br />

Cash-in requests must be submitted online via Lawson<br />

Employee Self Service.<br />

WellStar offers the opportunity to convert PTO hours<br />

into cash for full-time and benefits eligible part-time<br />

team members who have been at WellStar for at least<br />

six months.<br />

During the election period, you may elect to cash-in<br />

PTO hours that you will earn in 2018. However, you<br />

must keep a minimum of 40 hours for full-time team<br />

members (20 hours for part-time) in your account to<br />

cover personal absences as described in Policy 4010,<br />

Paid Time Off (PTO).<br />

You may elect to have your PTO hours paid out on a<br />

single date or split between two dates as described<br />

below:<br />

• With the first paycheck in June 2018 for PTO amounts<br />

accrued from January 2018 through May 19, 2018.<br />

• With the first paycheck in <strong>November</strong> 2018 for PTO<br />

amounts accrued from January 2018 through Oct. 20,<br />

2018 (less any hours cashed in June).<br />

The 100 percent option is an irrevocable election<br />

that specifies what date(s) you would like the cash-in<br />

to be paid.<br />

Additional PTO Cash-In details, including FAQs, are<br />

located on eSource>Departments>Accounting and<br />

Finance>Payroll>PTO Cash-In.<br />

For additional questions, contact your facility’s Payroll<br />

Representative or Central Payroll Department at<br />

470-956-5090.<br />

<strong>2017</strong> Flu Vaccination Deadline Expired<br />

Annual vaccination for seasonal flu infection is one of the<br />

most effective ways to prevent the disease from spreading.<br />

WellStar requires all team members to be vaccinated each<br />

year, unless approved for medical or religious exemptions.<br />

This program protects our team members, patients, family<br />

members, visitors and communities from the potential health<br />

risks associated with influenza.<br />

The extended deadline to receive a flu vaccination or be<br />

approved for a medical or religious exemption expired Nov. 15.<br />

Department leaders are responsible for ensuring their<br />

team members have either received the vaccination or are<br />

approved for a medical or religious exemption. Human<br />

Resources will continue to distribute weekly reports to those<br />

leaders with non-compliant team members.<br />

FLU VACCINATION AVAILABILITY<br />

If you are interested in receiving a flu vaccination at<br />

WellStar, free of charge, please contact your facility<br />

Employee Health Office for hours and availability.<br />

Additionally, you may receive the vaccination outside of<br />

WellStar and submit documentation to the Employee<br />

Health Office no later than Dec. 1.<br />

For additional information, please refer to the Flu<br />

Information page on eSource.<br />

WellStar Revises and Expands Decades of Service<br />

Recognition Program for 2018<br />

WellStar’s Decades of Service Recognition Program awards long-term, full-time<br />

team members who have completed decades of service with days off – referred to<br />

as Decades of Service Days (DOS Days) – equal to each decade of employment.<br />

In 2018, the program will expand to offer this benefit Systemwide. In the past, the<br />

program offered DOS Days and a cash incentive. Beginning in January 2018, the<br />

program only will offer DOS Days. Please note requests to use DOS Days require<br />

prior management approval and a team member must be in a full-time status.<br />

The chart below outlines the annual additional DOS Day Awards:<br />

YEARS<br />

OF SERVICE<br />

DECADES OF SERVICES DAY(S)<br />

Available Upon Receipt of Notification from Human Resources<br />

10-19 One day each year<br />

20-29 Two days each year<br />

30-39 Three days each year<br />

40-49 Four days each year<br />

50-59 Five days each year<br />

WellStar Human Resources determines team member eligibility to receive the<br />

Decades of Services Days based on their decades of service status each year.<br />

Decades of Service honorees will be contacted via email each December to<br />

confirm eligibility for the following year and team members may begin using<br />

their DOS Days in Calendar Year 2018.<br />

ANNUAL SERVICE AWARD CELEBRATIONS<br />

WellStar also hosts a total of 14 Annual Service Award Celebrations to honor our team members<br />

with five to 50 years of service as follows:<br />

• Five-year honorees are recognized at facility cookouts during Healthcare Week.<br />

• Ten, 15 and 20 year honorees are recognized at ceremonies hosted by their facilities.<br />

• Twenty-five, 30, 35, 40, 45 and 50 year honorees are recognized during the System Annual Service<br />

Awards Banquet and receive a cash award and gift options commensurate with their years of service.<br />

For questions or assistance, please contact Rhonda Holcombe in Human Resources at<br />

Rhonda.holcombe@wellstar.org.<br />

PARTNERS / NOVEMBER <strong>2017</strong><br />

7


8<br />

11th Annual Great Place to Work Top Performing Leader Celebration<br />

WellStar proudly<br />

honored 418<br />

leaders from<br />

across the<br />

System at the<br />

11th annual<br />

Great Place to Work (GPTW) Top<br />

Performing Leader Celebration. The<br />

event was held at The Commerce Club<br />

in Atlanta and recognized leaders who<br />

achieved a work group score of 90 or<br />

greater for Statement 54 on the <strong>2017</strong><br />

Trust Index Survey: “Taking everything<br />

into account, I would say this is a great<br />

place to work.”<br />

This score closely aligns with the GPTW<br />

100 Best Companies benchmark and<br />

to what the GPTW Institute considers<br />

an “excellent” rating. This year’s event<br />

had 73 more leaders than 2016. The<br />

growth in the number of honorees is a<br />

true testament to the focus leaders have<br />

placed on building a culture of high trust<br />

and engagement amongst their teams –<br />

a foundation of our success.<br />

WELLSTAR HOSPITALS HONORED<br />

FOR SAFETY AND QUALITY EFFORTS<br />

WellStar Douglas and Paulding hospitals are in the top of the class, ranked among the<br />

safest hospitals in Georgia by Leapfrog Hospital Safety Grades.<br />

The patient safety group recently released its new Leapfrog Hospital Safety Grades and<br />

Paulding and Douglas hospitals were among 18 percent of hospitals in the state to earn<br />

an “A” this fall.<br />

WellStar Sylvan Grove Hospital also was named as a <strong>2017</strong> Top Rural Hospital. This<br />

distinction is awarded to fewer than six percent of all hospitals completing a Leapfrog<br />

Hospital Survey and represents the best in safe, high-quality care.<br />

WellStar Paulding Hospital also recently was recognized by Vizient MidSouth, a not-forprofit<br />

healthcare membership alliance, as a Top Performer in its Emergency Department<br />

(ED) Throughput Collaborative. Over the past year, WellStar Paulding’s ED team, along<br />

with other Collaborative members, have worked to more effectively manage patient<br />

safety, quality and overall throughput within their emergency departments. Paulding was<br />

awarded second place.<br />

WellStar Health System President & CEO<br />

Candice L. Saunders congratulates leaders<br />

during the 11th annual Great Place to Work<br />

(GPTW) Top Performing Leader Celebration<br />

for their part in building a culture of high<br />

trust and engagement among their teams.<br />

WellStar Spalding Hospital Research<br />

Collaboration Exemplifies System’s Vision<br />

A case involving a WellStar Spalding<br />

Hospital patient who exhibited extremely<br />

rare symptoms led to a collaborative<br />

research study with the University of<br />

Texas (UT), Medical Branch, Galveston,<br />

on a potentially fatal disease.<br />

“The patient’s case was so unusual and<br />

we wanted answers as to what could<br />

we have known earlier,” said E. Philip<br />

Osehobo, M.D., CMD, Ph.D., FACP, vice<br />

president, Medical Affairs and chief<br />

medical officer at WellStar Spalding<br />

and Sylvan Grove hospitals.<br />

To further their knowledge and improve<br />

future outcomes, Dr. Osehobo and his<br />

team reached out to UT’s renowned<br />

Pathology Department for assistance.<br />

“They jumped on the chance to work<br />

with us,” he said<br />

“While Spalding is a small, rural hospital,<br />

we try to do everything we can to<br />

improve upon care and deliver the best<br />

outcomes possible for our patients,” he<br />

continued. “Participating in this study is<br />

just one example of that philosophy.”<br />

The project was recognized by the<br />

College of American Pathologists,<br />

which invited Dr. Osehobo, and study<br />

co-author Adam L. Booth, M.D., UT<br />

pathology resident, to present their<br />

case report, “Hepatic Hemophagocytic<br />

Lymphohistiocytosis (HLH) Presenting<br />

with a Cholestatic Injury Pattern: A<br />

Rare Presentation of a Potentially Fatal<br />

Disease,” at the organization’s recent<br />

annual convention in Washington, D.C.<br />

The study’s outcome showed HLH may<br />

be detected early on at presentation by<br />

expanding initial laboratory testing for<br />

sepsis; the presence of harmful bacteria<br />

and their toxins in human tissue.<br />

(L-R): Research study co-authors E. Philip Osehobo, M.D., CMD, Ph.D., FACP, vice president,<br />

Medical Affairs and chief medicine officer at WellStar Spalding and Sylvan Grove hospitals,<br />

and Adam L. Booth, M.D., University of Texas, Medical Branch, Galveston presented their case<br />

report at the <strong>2017</strong> College of American Pathologists Convention in Washington, D.C.<br />

New Program<br />

Supports Parents<br />

of Children with<br />

Special Needs<br />

This fall, WellStar expanded its<br />

Work-Life offering to include the<br />

Bright Horizons Special Needs<br />

Program, Torchlight. It is estimated<br />

that one in five children in the<br />

U.S. has autism, attention-deficit<br />

hyperactivity disorder (ADHD),<br />

or some other special need. This<br />

program gives team members<br />

access to the first-of-its-kind<br />

education navigation platform<br />

that helps parents and caregivers<br />

of children with special or<br />

exceptional needs.<br />

Torchlight allows caregivers or<br />

parents to track school milestones,<br />

establish a support network of<br />

other caregivers, and join webinars<br />

that cover topics ranging from<br />

Keeping Your Child Safe from Cyber<br />

Bullying to learning about Individual<br />

Education Plans.<br />

For more information, contact<br />

Katlyn Watford, WorkLife Program<br />

administrator at Katlyn.watford@<br />

wellstar.org. To access support now,<br />

visit eSource/Human Resources and<br />

click on “WorkLife Services.”<br />

PARTNERS / NOVEMBER <strong>2017</strong><br />

9


10<br />

WELLSTAR MEDICAL GROUP CELEBRATES MEDICAL<br />

ASSISTANTS’ CERTIFICATION<br />

One hundred fifty-six of WellStar Medical Group’s (WMG)<br />

medical assistants (MA) recently celebrated completion of a<br />

year-long certification program, making them fully credentialed<br />

in the state of Georgia. This also completes the certification of<br />

our 400 medical assistants. While not required by law, WellStar<br />

now requires certification as part of the hiring process.<br />

“As we look at the future of healthcare and its movement<br />

toward value-based, outcomes-driven care, often with a<br />

more complex patient base that we are trying to manage in<br />

the ambulatory setting – we really have to assess our care<br />

team model and the clinical skill set needed to care for our<br />

patients and communities,” said Ivy Spencer, RN, assistant vice<br />

president and chief nursing officer, WMG .<br />

“Given the vital role of the MA in the outpatient setting, we<br />

decided to offer this program to enhance clinical quality and<br />

patient safety, as well as to support the development of these<br />

team members.”<br />

Foundation Clay Shoot Supports<br />

Critical Initiatives<br />

Local businesses competed in the WellStar Foundation’s<br />

annual Clay Shoot at Foxhall Resort & Sporting Club<br />

in October. Each year, the Clay Shoot supports crucial<br />

healthcare initiatives across WellStar Health System. This<br />

year’s event raised more than $100,000 benefiting worldclass<br />

emergency and trauma services in the communities<br />

WellStar serves.<br />

(L-R): Amy Trombetta from WellStar Health System, Doug Robinson<br />

and Kelly Roberts of Walter P. Moore & Associates, and Charles<br />

Cheek, HDR, Inc., were among the participants of the <strong>2017</strong><br />

WellStar Foundation’s annual Clay Shoot.<br />

Newly certified WellStar medical assistants celebrated their<br />

graduation at a recent celebration at the Commerce Club. Pictured<br />

are a few of the 156 graduates who were honored.<br />

Certification provides the foundation and training necessary<br />

for the MA to partner with providers and the team to improve<br />

the quality of care we provide to our patients. According to<br />

Spencer, WMG also is developing a career advancement<br />

program as part of continuing education, growth, development<br />

and retention for the MA team members.<br />

“Often, the medical assistant is the first and last person<br />

the patient sees during a clinical encounter in our offices,”<br />

said Spencer. “They are critical in supporting the overall<br />

patient experience.”<br />

Atlanta Falcons Show<br />

Appreciation for<br />

WellStar Nurses<br />

The Atlanta Falcons recently partnered<br />

with WellStar Health System to show<br />

appreciation for WellStar Kennestone<br />

Hospital night shift nurses. Falcons<br />

staff, cheerleaders, Freddie The<br />

Falcon, and former players Michael<br />

Jenkins and Jason Webster gave away<br />

Atlanta Falcons gifts, pastries and<br />

coffee to team members.<br />

WELLSTAR HOSPICE CELEBRATES GARDEN OF HOPE<br />

The WellStar Community<br />

Hospice Advisory Committee<br />

recently hosted a Garden of<br />

Hope celebration in honor of the<br />

new hospice garden opening at<br />

Tranquility at Kennesaw Mountain.<br />

The Garden of Hope is an extension<br />

of the compassionate care provided<br />

to patients and families, offering<br />

a place of serenity and reflection.<br />

The wooded, respite area provides<br />

a place for guests and small family<br />

groups to find peace and comfort<br />

away from the patient care area.<br />

During the celebration, Sam<br />

Bishop, former Hospice Advisory<br />

Committee chair, provided<br />

background on the rich history of<br />

WellStar Community Hospice, which<br />

started more than 35 years ago<br />

as one of the first hospital-based<br />

hospice program in Georgia.<br />

“For many years, the Hospice Advisory<br />

Committee has partnered with the<br />

WellStar Foundation to enhance patient<br />

and family care,” said Bishop.<br />

Steve Walters, M.D., Hospice Advisory<br />

Committee chair, added “The Garden<br />

of Hope will provide comfort to our<br />

patients and their loved ones during<br />

such a sensitive time in their lives.”<br />

WellStar Community Hospice is grateful<br />

to the many individuals who generously<br />

donated to the WellStar Foundation in<br />

support of the Garden of Hope.<br />

Tranquility at Kennesaw Mountain’s Garden of Hope is designed to provide a respite area for<br />

guests and family members.<br />

PARTNERS / NOVEMBER <strong>2017</strong><br />

11


Caregiver Adds an Artist’s Touch to Hospital<br />

As an MRI coordinator, Mike Williams<br />

helps detect what ails patients. As an<br />

artist, he helps soothe them.<br />

His abstract paintings bring life to the<br />

walls of the MRI waiting area at WellStar<br />

Atlanta Medical Center South. Cast<br />

in vibrant vertical lines of turquoise,<br />

orange, indigo and yellow, “Jungleland”<br />

is bold and vibrant. And with calming<br />

blues and yellows, two untitled paintings<br />

give patients beautiful artwork to gaze<br />

at while they are waiting for an MRI, an<br />

event that can produce anxiety.<br />

“I feel like art enhances a hospital,”<br />

Williams said. “I think it improves patients’<br />

sense of well-being. It makes a difference<br />

in how patients feel – and not only<br />

patients, but team members.”<br />

Painting primarily in acrylic, he has<br />

created at least 100 paintings through<br />

the years, most of which he has given<br />

away. After the MRI waiting area at<br />

AMC South was renovated a few years<br />

ago, he thought it would be the perfect<br />

place to hang some of his art.<br />

He has received positive reactions from<br />

both colleagues and patients.<br />

“One patient told me, ‘This is so relaxing<br />

and soothing. I could just look at the<br />

colors for hours’,” said Williams.<br />

“That made me feel good because<br />

it was the exact thing I wanted to<br />

accomplish.”<br />

Mike Williams, an artist and MRI coordinator<br />

at WellStar Atlanta Medical Center South,<br />

has donated two of his abstract paintings to<br />

the hospital’s MRI Unit’s waiting area. He<br />

is pictured with one of his paintings, titled<br />

“Jungleland.”<br />

A PUBLICATION FOR TEAM MEMBERS, COMMUNITY MEMBERS AND FRIENDS OF WELLSTAR HEALTH SYSTEM<br />

PARTNERS<br />

WellStar Health System Board of Trustees<br />

Avril Beckford, M.D.<br />

Randall Bentley<br />

Charles Brock<br />

Otis Brumby, III, Vice Chair<br />

H. Speer Burdette, III<br />

Robert N. Cross, M.D.<br />

Paul L. Douglass, M.D.<br />

David Hafner, M.D., Chair<br />

Fitz Johnson<br />

Charles J. Jones<br />

Gary A. Miller<br />

Mitzi Moore<br />

Greg Morgan<br />

Michael B. Patton<br />

Tom Phillips<br />

Walter G. Robinson<br />

Frank Ros<br />

O. Scott Swayze, M.D.<br />

Jeffrey Tharp, M.D.<br />

Ambica Yadav<br />

Ex-Officio: Candice Saunders,<br />

President & CEO<br />

PARTNERS is published monthly by Internal Communications, Marketing,<br />

Public Relations & Digital Communications. Send submissions to Pat<br />

Torres, Internal Communications Strategist, at Pat.torres@wellstar.org.<br />

About WellStar Health System<br />

WellStar Health System, the largest health system in Georgia, is known nationally for<br />

its innovative care models, which are focused on improving quality and access to<br />

healthcare. WellStar consists of WellStar Medical Group, 240 medical office locations,<br />

outpatient centers, health parks, a pediatric center, nursing centers, hospice,<br />

homecare, as well as 11 inpatient hospitals: WellStar Atlanta Medical Center, WellStar<br />

Atlanta Medical Center South, WellStar Kennestone Regional Medical Center<br />

(anchored by WellStar Kennestone Hospital), WellStar West Georgia Medical Center,<br />

and WellStar Cobb, Douglas, North Fulton, Paulding, Spalding Regional, Sylvan<br />

Grove and Windy Hill hospitals. As a not-for-profit, WellStar continues to reinvest in<br />

the health of the communities it serves with new technologies and treatments.<br />

For more information, visit wellstar.org.<br />

Learn how to become<br />

a social media star at<br />

wellstar.org/social.<br />

12

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