Orientation Presentation Dieppe 2017
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Standard Operating Procedures<br />
12) Presenting the Check (1 minute rule)<br />
‣ Always present the check to the guest who asked for it<br />
‣ Always use a billfold<br />
‣ Circle your name and direct them to our Guest First! survey<br />
‣ Write a little note saying thank you<br />
‣ Place a mint for each guest sitting at the table.<br />
‣ Be sure to check back quickly to see if the guest has put a credit<br />
card down<br />
‣ If a guest uses cash, NEVER ask if they would like change! Always<br />
presume a guest needs change unless told otherwise<br />
‣ Once you return the change or credit slip, thank them again for<br />
coming<br />
‣ No Auto Grats!
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