QTD User Conference

Summary of
Trend:
Micro-learning
Micro - learning: Small Learning
Units, Short-term Learning
Activities, Images, Short Videos.
Participants’ lessons learned about
Micro-learning:
• Micro-learning can actually benefit trainers too – it could
reduce manpower hours needed to deliver training.
• Micro-learning allows learners to learn at their own pace.
This is increasingly important for the new generation of
employees joining the workforce.
• Could be applied via videos for operator training. The
majority of the workforce is now millennials who want
technology and engagement with their learning, and short
bursts align well with their attention span; we can reduce
training time and increase ROI as a result of this.
• Allows the learner to match what they want to learn about to
what they’re taught.
• Could be a video library with short videos on different pieces of equipment.
• Trend is toward helping people see where to get the info, not in giving the actual info.
• Solving the availability problem internally is a key aspect to using this technique.
• One challenge – people independently developing their own video training and it’s not SAT
or consistent with the way they should be getting trained.
• Could also be used to cover procedure changes.
Summary of Trend:
Visual Learning/Visual Narrative
Story using video, graphics, or audio to
enhance a story.
How can this trend be used for system operator training? Participants
shared some real-world examples of how they’ve applied it:
• Used in safety, used in simulators now. Safety pictures of accidents and victims stirs
emotions, gets people’s attention.
• There are different ways to use visualization (e.g. whiteboard drawings or use of props).
Regarding using props – one participant described using a conductor that’s broken as a
visual aid to talk about conductors that fall on the ground.
• Role play can be used in simulation. Have a field person be the operator to learn switching.
www.QualityTrainingSystems.com Office: 443.755.0790
9