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LW EMPLOYEE HANDBOOK DRAFT

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HOW WE<br />

TEAM<br />

Employee Orientation


Welcome to the team,<br />

Each of us has a vital role to play in this<br />

amazing leadership team at Living Waters.<br />

Your skills, experience and gifting will help<br />

make this place impactful in this valley, but<br />

your character, heart and compassion will<br />

make this place a family that others want to<br />

be a part of. Thank you for being you and<br />

believing this truth,<br />

"We are better together"<br />

Ryan and Kate


Table of Content<br />

Welcome - 4<br />

Statement of philosphy, vision and structure - 5<br />

How we team<br />

Non-negotiable Love - 6<br />

Relationships of Openness and Honesty - 7<br />

Believing the Best<br />

Always Declare Your Commitment<br />

Truth Wrapped in Love Preceded by Grace<br />

Character Before Gifting<br />

Give and It Shall Be Given<br />

Stewardship Not Ownership<br />

Employment Basics<br />

Classification of Employees<br />

Workweek and scheduling<br />

Compensation<br />

Salary Administration<br />

Employee Relations<br />

Equal Employment Opportunity<br />

Employee Responsibilities<br />

Attendance and Tardiness<br />

Personal Appearance<br />

Smoking<br />

Conflict of Interest/Moonlighting<br />

Substance Abuse<br />

Standards of Conduct and Discipline<br />

Conflict Resolutions<br />

Selling and Solicitation<br />

Employee Separation/Status Change<br />

Termination<br />

Exit Interviews<br />

Employee Services<br />

Church Facilities<br />

Employee Assistance/Counseling<br />

Accountable Reimbursement Policy<br />

Safety and Security<br />

Safety<br />

Accidents and Accident Reports<br />

Benefits<br />

Group Insurance Programs<br />

Health Care<br />

Retirement<br />

Holidays<br />

Personal Leave Days<br />

Vacation Benefits<br />

Sick Leave<br />

Bereavement Leave<br />

Jury Duty Leave<br />

Unpaid Leave of Absence<br />

Statement of Understanding


WELCOME TO LIVING WATERS<br />

This employee handbook is a summary of policies,<br />

procedures and practices related to human<br />

resource management at Living Waters Church.<br />

We're glad you are joining the Living Waters<br />

Church Staff.<br />

This Employee Handbook is to aid you in<br />

understanding your responsibilities as a staff<br />

member. Please feel free to ask your immediate<br />

supervisor for any clarification.<br />

This Employee Handbook is intended only to be a<br />

source of information and a general statement of<br />

church employment policies. It is not a contract<br />

of employment. Living Waters may from time to<br />

time revise this Employee Handbook.<br />

Living Waters hopes that our employment<br />

relationship will be continuing and rewarding<br />

for both sides. In order to preserve the greatest<br />

freedom of association, however, employment<br />

and compensation can be terminated, with<br />

or without cause, at the option of either the<br />

employee or the church. No church representative<br />

has the authority (outside the Church Council<br />

and Senior or Administrative Pastor) to enter into<br />

any agreement for employment for a specified<br />

period of time or make any representation or<br />

agreement contrary to at-will employment.<br />

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STATEMENT OF PHILOSOPHY AND STRUCTURE<br />

Our aim at Living Waters is to be a family that<br />

welcomes and loves everyone who comes<br />

through our doors. We will reach the Rogue<br />

Valley by being incarnational and anchored<br />

locally in the each city, for the each city, filled<br />

with people from our neighborhoods, schools<br />

and workplaces. We will focus our energy, our<br />

prayers, and our resources directly into this<br />

valley as we invite the Holy Spirit to show us<br />

how to love and See this amazing city.<br />

God is calling us to be a radical community of<br />

disciples, centered on the Lordship of Jesus,<br />

empowered by the Spirit, built squarely on the<br />

fivefold ministry model of Ephesians 4, and<br />

organized around mission where everyone of<br />

us is considered an empowered agent of the<br />

Gospel. We are not creating a “church” we like to<br />

attend, but becoming the Church He intended.<br />

<strong>EMPLOYEE</strong> <strong>HANDBOOK</strong> 5<br />

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NON-NEGOTIABLE LOVE<br />

John 15: 9; Romans 12:10; Colossians 3:12 -17; I Corinthians 13:1<br />

– 13; I Peter 4: 8; Matthew 5: 21-24<br />

There is nothing we can do to make God love us more and there is<br />

nothing we can do that would make Him love us less. His love is based<br />

on who He is within himself, not on our performance.<br />

He is consistent and faithful in how He loves us. His love is never on the<br />

negotiating table, even when we are walking through times of struggle<br />

and growth with Him. How can we be anything less for each other?<br />

His love enables us to be true to one another when we have difficulties.<br />

Keeping His way of loving in the forefront of our minds in times of<br />

complexity helps us to be true to God in the way that we hold on to<br />

one another.<br />

• Love means being patient and expressing kindness.<br />

• Love does not remember slights, hold grudges, or recall bad history.<br />

• Love is unselfish and thoughtful.<br />

• Loving people bear all things well and believe the best of others.<br />

• Truly forgiving and releasing is the hallmark of God's love in us.<br />

• Love is not easily angered and it doesn’t seek vengeance.<br />

• Love never fails.<br />

• Be devoted to one another in brotherly love.<br />

• Love is an action not just a word.<br />

• Real love allows people to change.<br />

How We Team: Regularly take time to think of someone where you<br />

have not fully been the loving person the Holy Spirit was expecting<br />

you to be in a situation...and be reconciled! Work to upgrade your love<br />

with the people around you.<br />

Value: Non-negotiable love is being the best expression of Christ to<br />

others. Putting love first and last in every situation keeps us abiding<br />

in the Presence of God. Non-negotiable love can heal and seal every<br />

problem that may occur in any relationship, team and situation.<br />

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RELATIONSHIPS OF OPENNESS & HONESTY<br />

Romans 12:9; Ephesians 4:15; Romans 2:1-11; 2 Cor. 4:1,2;<br />

Romans 6:12-14; 2 Cor. 7:1,2;1 John 1:5-10<br />

A truly humble person does not fear being exposed. A great weakness<br />

in our team could emerge if we refuse to accept that brokenness is a<br />

part of all life in the Spirit. His power works best in weak people. Living<br />

in loving accountable relationships together enables us to walk in the<br />

light with God and give no place to the enemy. Perfectionism is a tool<br />

of the enemy to place unachievable standards on ourselves and those<br />

around us, thereby trapping others in performance rather than calling<br />

them into identity. But self disclosure is vital to that process. A group<br />

of people who each know a part of our life and together know it all.<br />

To cultivate a team filled with relationships of openness and honesty:<br />

• Public and personal integrity through accountable friendships.<br />

• It is the un-shared areas of our life where Jesus is not Lord.<br />

• Humility and honesty have the same root.<br />

• Self disclosure is a process involving definition.<br />

• Defining the problem, defining the solution<br />

• Humble people are:<br />

• Small in their own eyes<br />

• Honest about their struggles<br />

• Open to constructive criticism<br />

• Trust that you are loved, accepted and forgiven, and redeemed.<br />

How we team: To begin the process of self disclosure and openness,<br />

look around and discover that this team can be trusted, over time,<br />

with all parts of your life. But, it takes time, and love expressed and<br />

received before we can trust ourselves to self disclosure. But openness<br />

and honesty are the goal, and building trust is the bridge to get there.<br />

If trust has been broken, go quickly to that person so that the “bridge”<br />

doesn’t remain washed out.<br />

Value: Relationships of openness and honesty allow us to drop the<br />

mask and the image we unconsciously present to the world. In this way<br />

we live in conscious freedom and joy before people as we do before<br />

God. Accepted in the Beloved, accepted in the Body, accepted by self.<br />

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BELIEVING THE BEST<br />

I Cor 13:7,8; Rom 12:10-12; Phi 4:8; Titus<br />

1:15; Col 3: 112-17; Luke 6:31<br />

How we see people is often a mirror image of<br />

how we see ourselves. How we accept others is a<br />

significant indicator of our own self acceptance<br />

in Christ. We believe the best about others<br />

because we believe the truth about ourselves in<br />

Jesus.<br />

Giving others the benefit of the doubt will<br />

lessen the doubts we have about ourselves. This<br />

enables us to express an incredible depth of<br />

love and freedom to people. We are bestowing<br />

the gift of acceptance and receiving it afresh in<br />

each encounter within our team.<br />

• Be patient with your, and others’, defects.<br />

• Treat others how you would love to be<br />

treated.<br />

• Love is the perfect bond of unity.<br />

• Be devoted to one another in love and prefer<br />

one another in honor.<br />

• Do not be wise in your own estimation, be<br />

humble.<br />

• Respect what is right, cover what is wrong in<br />

grace.<br />

• Practice Philippians 4:8! (Whatever is true,<br />

honorable, right…)<br />

• Relational breakdowns are really<br />

opportunities for a breakthrough...cunningly<br />

disguised!<br />

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How We Team: Ask Holy Spirit to enable you to see this team as<br />

He does. Think of how you would speak individually and corporately<br />

with His new found understanding. Be aware that tense moments<br />

in relationships give you special opportunities to practice loving<br />

acceptance by believing the best.<br />

Value: It is impossible to grow relationships when living in an<br />

atmosphere of disapproval. Believing the best about people is not<br />

about ignoring their faults but about recognizing that everyone<br />

wants to change and become like Jesus. We are always a work<br />

in progress and therefore deserving of mercy, grace and love.<br />

Whenever we see Christ in one another, He is Present!<br />

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A<strong>LW</strong>AYS DECLARE YOUR COMMITMENT<br />

Phil 2:1-4; Col 3:12-17 ; Jude 20,21; Col 2:1-7; Rom 9:1-5;<br />

Rom 1:8-15<br />

Every situation (good or bad) is an opportunity to express what the Lord<br />

has put in our hearts. Relationships are about promises. Word given<br />

and word kept. There is no commitment that is not first spoken and<br />

meant. In sports terms, declaring your commitment gets you out of the<br />

stands and into the game. It makes you a participant not an onlooker.<br />

The strength of Paul's declared commitment was full of passion.<br />

In every circumstance we must declare our positive intention. In times<br />

of tension and difficulty, silence can be wounding. Never assume<br />

that people know how much you are for them. Always declare it with<br />

thoughtfulness and love.<br />

• Be intentional to one another.<br />

• Fight FOR people.<br />

• Live out who you really are with people.<br />

• Being devoted to people means being committed through good<br />

times and bad.<br />

• Take time to upgrade your current relationships. No status-quo.<br />

Get better.<br />

• Express affection and compassion.<br />

• Maintain the same love even when people are inconsistent.<br />

• Declaring your commitment makes a difference to you as well as<br />

others.<br />

How we team: Meditate on the people around you, who mean the<br />

most to you. Think about them and what they are facing and declare<br />

a commitment to that friendship. A word, a card, a gesture, a gift, a<br />

phone call, text, coffee, time...will make a lot of difference to someone<br />

and you will feel better about yourself.<br />

Value: Declaring your commitment to others is the best way of<br />

understanding and receiving God's commitment to you. The scriptures<br />

are God's declaration of commitment to humanity. His whole heart<br />

is in His word to us. When you declare your commitment, your heart<br />

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TRUTH IN LOVE - PRECEDED BY GRACE<br />

Eph 4:15,25-27; Heb 4:14-16; Col 3:12-17; John 1:14-17;<br />

Luke 6:36-38; James 2:12,13; Matt. 18:15-20<br />

God is determined that our relationships be earthed in reality and<br />

not fantasy. He is committed to truth and trust, mercy and grace,<br />

and loving acceptance. Speaking the truth in love, understanding<br />

the weakness of people and enabling them to become confident in<br />

God's mercy and grace, are all great tests of our own maturity in the<br />

Lord. As we give these things they come back to us, pressed down,<br />

shaken together and running over. Mercy triumphs over judgment.<br />

Grace and truth come by Jesus Christ.<br />

Always grace before truth.<br />

Be merciful, just as God is merciful.<br />

Grace humbles us and makes our heart accessible to others.<br />

Humility and compassion are the keys to truth telling.<br />

Pardon and you will be pardoned.<br />

Truth telling releases people to experience God's grace.<br />

How We Team: Think of an issue you may currently have with an<br />

individual. Pray about them until compassion fills your heart. Make<br />

sure there are no grounds for hypocrisy in you. Think of the truth<br />

you need to express. How should you say it? How would you like it<br />

spoken to you? Do likewise!<br />

Value: Truth is not just about being right, but also about doing<br />

right. Truth given without compassion and love may destroy<br />

someone's world. This is your opportunity to win someone's heart<br />

to a greater love in Christ. When acceptance and truth combine<br />

with loving kindness...people are made whole.<br />

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CHARACTER BEFORE GIFTING<br />

I Cor 12:4-13:3; I Tim 1:12-17; Luke 18:9-14; Titus 1:15-3:11; Gal 5:22-23; I Tim 4:6-16<br />

Christ in you is our only defense against the enemy, our flesh and our own pride. Listen to the righteous<br />

assessment of godly people around you. Accept what they can see about you rather than what you<br />

cannot see without listening to others. We all have blind spots, but through trusting relationships, a<br />

teachable spirit, we can hear God’s voice through those around us and avoid failure. In those blind<br />

spots we struggle to be faithful. This is when we need the love and support of people who are for us<br />

and want us to succeed.<br />

The best way to change is to fasten your attention upon God and godly people and allow both to<br />

speak into your life. Do not be overly sensitive to criticism, nor inflated by praise. Instead recognize<br />

your brokenness, acknowledge your gifts and refuse to take yourself too seriously.<br />

Humble yourself and God will exalt you.<br />

Pay attention to your character flaws ...the enemy does!<br />

Gifts are for the common good, so is your character.<br />

Membership of the Body depends upon your Christ likeness not your spiritual gifting.<br />

You will destroy with your attitude and character what God has built with your gift.<br />

Discipline yourself in godliness ...the best form of control is self-control.<br />

How We Team: Look for places where you elevate or devalue others based on their gifting while<br />

overlooking their heart and character. Pour into seeing people grow in gifting, anointing, AND<br />

character! Who people are is more important than what they can do.<br />

Value: Not valuing character will diminish your gift. When your progress in godliness is visible, your<br />

trustworthiness will increase and your anointing will expand.<br />

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<strong>EMPLOYEE</strong> <strong>HANDBOOK</strong> 13<br />

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GIVE AND IT SHALL BE GIVEN<br />

I Thess 5:18; 2 Peter 1:2-15; Eph 3:14-21; 2 Cor 9:6-15; I Peter 4:9; Romans 12:13;<br />

Luke 6:30-38; Acts 20:32-35<br />

Giving is not just about finances or ministry. It is also about bestowing life, love and laughter<br />

into the lives of others. It is about having a generous nature with all that God has given us.<br />

Whatever God gives must be multiplied in us. God does not intend lack or reduction, so your<br />

willingness to sow is a major clue to your ability to receive. His generosity, graciousness and<br />

extravagance teaches us to pray with outrageous confidence. He has a capacity to release<br />

beyond our ability to conceive or request.<br />

There is usually a subtle and elegant test that surrounds our giving to the Lord. He will make<br />

a request for increase just as our resources (human and financial) are dwindling and we are<br />

feeling the pinch. Faithfulness is critical to the lifestyle of generosity that God has called us<br />

to walk with Him.<br />

• God is your provision, not your resource.<br />

• Give "such as you have" ...love, peace, friendship...<br />

• The spirit behind your giving means more to God than the gift you release.<br />

• It is better to give than to receive.<br />

• You cannot plant & harvest on the same day, so always plan your giving in advance of<br />

your need.<br />

How We Team: Whatever you need, be the first to give it!<br />

Value: If God can pass it through you, He will give it to you.<br />

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STEWARDSHIP NOT OWNERSHIP<br />

I Peter 4:10,11; Romans 15:1-7; I Cor 10:24,33; Phil 2:1-18; 2 Cor 12:14-18; Luke<br />

16:10-13; I Cor 4:2<br />

Stewardship is a lifestyle. It is not just about ministry. Our life and the way we choose to live it<br />

is our reasonable worship and service to the Lord. We must recapture a sense of stewardship<br />

for our relationships: family and friends; our time; conversations; our job and our place in<br />

the body of Christ.<br />

Many Christians give God a part (tithe) of their lives in church attendance (meetings), but are<br />

fully in control of the rest of their time themselves. We own our lives rather than living them<br />

in extended stewardship above the Christian norm. Jesus must be Lord over everything and<br />

every part of our life must feel His redemptive and loving touch. He is a faithful steward over<br />

our lives and it is fitting that our stewardship towards Him be just as intentional.<br />

• Fix your heart and mind on stewardship.<br />

• Be a steward of the manifold grace of God. Our stewardship is always for the benefit of<br />

others.<br />

• Ownership causes strife, stewardship produces rest and peace.<br />

• Even Jesus did not please Himself.<br />

• Glorifying God is a steward's main motivation.<br />

• He who is faithful in small things will be trusted with much.<br />

• How We Team<br />

• Imagine that you have left this team and moved on. What would you want the main<br />

remembrance of you to say? Identifying these main points will give you something<br />

definite to aim for as you become as intentional as the Father.<br />

Value: Stewardship is the intentional pursuit of God to involve Him in everything. It is the<br />

Holy Spirit ruling your life with your full cooperation.<br />

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CLASSIFICATION OF <strong>EMPLOYEE</strong>S<br />

Your wages, benefits and job duties are affected, in part, by your classification and your job title. The<br />

following are a few of the classifications that are used through this Handbook.<br />

Regular Employee: All staff who have successfully completed an initial six-month trial period of<br />

employment.<br />

Temporary Employee: An employee who is hired with the expectation they will be employed for a<br />

finite period of time, or on an intermittent or as needed basis, or to complete a specific project.<br />

Full time Employee: All staff who are hired to work a predetermined schedule of at least 40 hours<br />

per week.<br />

4. Part-time Employee: An employee who is hired to work a predetermined schedule of less than<br />

30 hours per week.<br />

Exempt Employee: An employee who is paid a fixed salary on a weekly, monthly, or annual basis<br />

rather than an hourly wage and meets the criteria for exclusion from the wage and hour laws (e.g.<br />

managerial, administrative, professional). An exempt employee does not receive overtime for hours<br />

worked over 40 hours per week.<br />

Nonexempt Employee: An employee who is included in the minimum wage, overtime, and time<br />

provisions of the wage hour laws. Such employees are eligible for overtime at the rate of one and<br />

one-half times the regular rate of pay for all hours worked in excess of 40 hours in the work week or<br />

more than 8 hours in a one calendar day.<br />

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WORKWEEK AND SCHEDULING<br />

For payroll and accounting purposes, the workweek begins at 12:01 AM Sunday and ends at midnight<br />

the following Saturday. Our normal business hours are 9:00 AM to 4:00 PM Monday through Thursday.<br />

The normal workday for a full time employee is six hours plus an unpaid meal period of 60 minutes.<br />

Hours of employment are established according to assignment or job description, and are under the<br />

direction of your Department Supervisor and the Senior Pastor.<br />

COMPENSATION<br />

Salary Administration: When you begin work, you are told your hourly rate of pay, or monthly<br />

salary. That rate is based on an assessment of your position, training, and experience. Increases in<br />

your salary will depend on a review of your job performance and the finances of the church.<br />

Pay Periods and Pay Days: Pay Days occur on the 15th, and 30th or 31st of each month. On that day,<br />

you are paid for the pay period just completed.<br />

Payroll Deductions: Law requires the following deductions from your paychecks: FICA (unless<br />

ordained or licensed minister), and Federal income tax. Any other deductions may require written<br />

authorization. Examples of such deductions include deductions for your portion of any insurance<br />

premiums, or wage assignments to creditors or the IRS.<br />

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<strong>EMPLOYEE</strong> RELATIONS<br />

Equal Employment Opportunity<br />

Living Waters believes that every employee has<br />

the right to work in surroundings that are open,<br />

honest and trustworthy. It is Living Waters<br />

policy to hire, promote, terminate and make all<br />

other employment-related decisions based on a<br />

persons abilities and talent.<br />

Employment by Living Waters requires that<br />

each employee attend Living Waters worship<br />

services regularly, and believe and adhere to the<br />

tenets of faith of the International Church of the<br />

Foursquare Gospel.<br />

<strong>EMPLOYEE</strong> RESPONSIBILITIES<br />

Attendance and Tardiness<br />

Regular attendance is essential to the smooth<br />

operation of our Church and shows respect for<br />

your fellow employees who must do your job in<br />

your absence. It is necessary for you to report to<br />

work regularly and on time. If you will be unable<br />

to report to work, or will be late, you must let<br />

your supervisor know as soon as you know you<br />

will be absent or tardy, and always before your<br />

scheduled starting time. If your supervisor<br />

is unavailable, then talk to the Associate or<br />

Administrative Pastor. If your absence or<br />

tardiness is due to an emergency, you must call<br />

in, or have someone call in for you, as soon as<br />

possible. Attendance or tardiness problems as<br />

well as failure to call in, may result in discipline,<br />

up to and including discharge. Any employees<br />

who fail to report for work or call in for two days<br />

in a row will be deemed to have abandoned their<br />

job and may be terminated. Although the Church<br />

realizes that on occasion everyone misses work<br />

for valid reasons, even legitimate absences<br />

or tardiness may be cause for discipline or<br />

discharge if, in the opinion of management, the<br />

absence or tardiness is excessive and adversely<br />

affects your ability to properly perform your job.<br />

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Personal Appearance: Employees with a<br />

neat, clean appearance are important to our<br />

ministry, especially when those employees are<br />

meeting with the public or doing public ministry.<br />

The way you look is the image the public has for<br />

Living Waters. Employees are expected to wear<br />

clothing appropriate to their job, public ministry,<br />

and church function.<br />

Smoking of any kind is prohibited inside all<br />

Living Waters buildings.<br />

Conflict of Interest / Moonlighting:<br />

All Living Waters employees should avoid<br />

situations that might cause their interests to<br />

conflict with the Church or might compromise or<br />

lead someone in or out of the church to question<br />

their integrity and reputation. Care should be<br />

taken not to use your position at the Church<br />

or allow your position at the Church to be<br />

used by others for personal benefit through an<br />

investment, association, or business relationship<br />

that interferes with your ability to exercise<br />

independent judgment on behalf of the Church<br />

or your personal walk with the Lord.<br />

Substance Abuse: Living Waters regards the<br />

misuse of drugs, alcohol, or other substances of<br />

abuse by employees as an unacceptable practice<br />

that results in poor health, unacceptable work<br />

performance and inhibits one's walk with<br />

the Lord and spiritual growth. Accordingly,<br />

employees appearing to be under the influence<br />

of drugs or alcohol during work hours or on<br />

Church premises may be asked to submit to<br />

appropriate testing to confirm or rule out the<br />

presence of such drugs or alcohol. Refusal to<br />

permit such tests will be grounds for immediate<br />

termination. The church encourages employees<br />

with drug or alcohol problems to come forward<br />

and seek help. If you have a drug or alcohol<br />

problem, and discuss it with your Department<br />

Supervisor or the Senior Pastor before it affects<br />

your performance or is discovered by the staff or<br />

Senior Pastor. We will refer you to a treatment<br />

program and work, pray and counsel with you.<br />

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COMPLAINT RESOLUTION<br />

It is our intent to try to do what is fair and reasonable in our day-to-day relations with our employees.<br />

Therefore, you are urged to bring any problems or concerns about any term or condition of employment<br />

to the Senior Pastor, Associate Pastor, Administrative Pastor, or your Department Supervisor in order<br />

to provide us an opportunity to review and resolve the situation.<br />

The feelings and concerns of each employee at Living Waters are important to us. We believe that<br />

our employees are our strength through Jesus Christ and we feel that your needs and concerns must<br />

be addressed. We realize that not all people will feel comfortable with presenting their grievances<br />

to management, but you are urged to do so. You will not be retaliated against in any way for bringing<br />

your complaints to management. If we all take the time to raise questions and work together to<br />

reach solutions, our workplace will continue to improve.<br />

This complaint resolutions procedure is available to employees with sexual harassment concerns or<br />

complaints. However, employees should feel free to bring sexual harassment complaints directly<br />

to the Senior Pastor, Associate Pastor, Administrative Pastor, the Divisional Superintendent for the<br />

Southwest Division, or the District Supervisor for investigation or resolution.<br />

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STANDARDS OF CONFLICT AND DISCPLINE<br />

Living Waters is involved in relationship building among people with the purpose of bringing them into a<br />

relationship with Jesus Christ and helping them develop into all God has planned for them. Many people<br />

and organizations rely on the quality and reliability of your judgment, discernment and actions; thus all<br />

employees are expected to exemplify Christian ethics and conduct, to provide excellent and reliable<br />

performance and have a continuous prayer life and devotional time daily. Any failure to meet this high<br />

standard is a ground for concern, discipline, or possible discharge.<br />

Living Waters adheres to the concept of progressive discipline. This means that the Church will take<br />

appropriate action based on the seriousness of the situation requiring disciplinary action. Discipline less<br />

severe than termination may take the form of a verbal warning, a written warning, and a performance<br />

appraisal indicating substandard performance in one or more areas, probation or suspension. The option<br />

chosen by management depends on the seriousness of the infraction.<br />

There are certain kinds of actions that cannot be permitted to occur because of their unfair impact on<br />

co-workers, the community, and the congregation or because they conflict with the beliefs of Foursquare.<br />

The following actions may be grounds for immediate termination of employment:<br />

• Failure or refusal to carry out the job assignments and management requests;<br />

• Unauthorized release of church information;<br />

• Verbal abuse while on church premises;<br />

• Falsification of any work, personnel or other Church records;<br />

• Removal of Church property without permission<br />

• Unauthorized taking of Church funds or property or unauthorized charges against a church account;<br />

• Dishonesty;<br />

• Unrepentant and unbiblical lifestyle;<br />

• Being under the influence of alcohol or a controlled substance while at work<br />

• Deliberate damage to Church property;<br />

• Fighting or threatening to fight with another employee;<br />

• Participation in a business directly conflicting with the Church declaration of faith;<br />

• Serious misconduct of any kind;<br />

• Sexual harassment or abuse.<br />

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<strong>EMPLOYEE</strong> SEPARATION/STATUS CHANGE<br />

Termination<br />

In order to preserve the Church, it is understood that the employment relationship can be terminated,<br />

with or without cause, at any time by either party. No Church representative has any authority to<br />

enter into any agreement to the contrary.<br />

Employees who have resigned their employment or Pastoral duties with proper notice or are laid off<br />

are eligible for rehire based on the same terms and conditions as other applicants.<br />

• Voluntary Resignation. If you voluntarily terminate your employment, please give at least two<br />

to four weeks notice to the Senior Pastor, Associate Pastor, or Administrative Pastor, stating the<br />

reason for the resignation. Employees not giving proper notice are considered ineligible for<br />

rehire.<br />

• Involuntary Termination. If, for any reason, your employment is terminated by Living Waters,<br />

you may file a complaint under the Complaint Resolution Procedure if you believe it is warranted,<br />

but you must do so within three working days of receiving notice of the termination.<br />

Exit Interviews<br />

Living Waters will attempt to conduct an exit interview with all terminated employees or pastors.<br />

The purposes of this interview include ensuring the return of all Church property; reviewing financial<br />

arrangements, including the amount of the final paycheck, accrued vacation, etc.; reviewing the<br />

reasons for the termination, layoff or resignation; and obtaining the employee’s input and suggestions<br />

for improvement in the Church.<br />

Terminated employees will be informed of any rights to continued benefits coverage at this time.<br />

Employees terminated involuntarily will be paid all wages and the cash equivalent of all accrued<br />

vacation time on the last day of employment.<br />

<strong>EMPLOYEE</strong> SERVICES<br />

Employee Assistance/Counseling<br />

Sometimes problems inside or outside of work can affect your performance on the job. When that<br />

happens, we want to understand your situation and lend a hand. The Senior Leader, Associate Pastor<br />

or Administrative Pastor can refer you or, if appropriate, your family to an agency or other resource<br />

in the area best suited to offer you confidential, professional counseling, in addition to praying with<br />

you and giving you pastoral counsel.<br />

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Accountable Reimbursement Policy<br />

The Living Waters Financial Council has ratified the following "accountable reimbursement" plan<br />

pursuant to IRS regulations 1.162-17 and 1.274-5(e). An accountable reimbursement plan is a<br />

system of allowances and cash advancements to cover the cost of ministry related expenses incurred<br />

by Living Waters staff members.<br />

Ministry employees report all expenses directly to Living Waters, which gives the church an<br />

accurate picture of the actual costs of conducting ministry "business". Because employees report<br />

expenses to the church instead of deducting him or her on form 1040 Schedule A, this method of<br />

accounting simplifies the preparation of each employee’s annual tax return. In addition there are<br />

certain limitations placed on the deductibility of employee business expenses by the IRS, and this<br />

accountable plan limits the negative tax consequences of those limitations to church employees.<br />

Each staff person (paid or volunteer) will be reimbursed only for those expenses that are substantiated<br />

within 60 days. Expense verification must include the amount, date, place of transaction (in the form<br />

of a receipt or other reliable written record), and ministry purpose of the expense. The information<br />

provided by the employee must be sufficient to enable the Administrative Pastor to identify the<br />

specific nature of each reimbursed expense and to conclude that the expense is attributable to<br />

church-related activities. In the event that a "cash advancement" is made for an expense, funds in<br />

excess of substantiated expenses must be returned to the Administrative Pastor within 30 days.<br />

Under the Living Waters account reimbursement plan the following expenses are considered<br />

reimbursable:<br />

Ministry supplies and equipment: During the course of their employment, some Living Waters<br />

staffers make purchases of supplies and equipment for ministry use with their own funds from within<br />

their ministry budgets. These ministry-related expenses will be reimbursed when a request is made<br />

on a Living Waters purchase order form or check request form.<br />

Transportation: Transportation expenses include all expenses associated with local transportation<br />

for business purposes (excluding commuting).<br />

Continuing Education: Education expenses made to allow a Living Waters staff member to maintain<br />

or improve the skills required to complete his/her work are reimbursable to that staff person with<br />

your Department Supervisor's prior approval. These expenses include, but are not limited to, the<br />

purchase of books and periodicals, and subscriptions to journals related to the staffers field of<br />

ministry. Attending college level courses, conventions, conferences, and seminars is important to<br />

maintaining the professional skills of certain staff members, and related expenses are included as<br />

part of continuing education as defined within the budget. If attending such events involves travel,<br />

travel expenses such as transportation fares, destination ground transportation, and meals and<br />

lodging including tips, is fully reimbursable assuming proper expense documentation is made.<br />

Travel: Necessary travel expenses will be reimbursed Living Waters staff members while traveling<br />

away from home on church related business. Travel expenses include transportation fares, ground<br />

transportation fees, meals and lodging (including tips), and telephone expenses.<br />

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EXPENSE AND REIMBURSMENT PROCESS<br />

Credit Card Process<br />

When using a credit card through Living Waters, you are required to turn in all of your receipts on a<br />

monthly basis. We use an online system to process these receipts, called Expensify. By the 10th of<br />

every month, all your receipts from the prior month need to be entered into Expensify. Enter into<br />

Expensify the copy of the receipt, the correct dollar amount (including tip if used), date of the purchase,<br />

category for which account is being charged and then sent in on a report to our administration team.<br />

Reimbursements<br />

When you or someone on your team needs a reimbursement, a copy of the receipt gets sent to<br />

admin@livingwatersmedford.org. In the email, specify who the reimbursement is for, the amount of<br />

the reimbursement and what account is being charged for that purchase. The reimbursement will be<br />

completed by the following Monday after you have emailed it in.<br />

Church Check Needed<br />

If you or your team needs a check to be written by the church for a specific purchase, email to admin@<br />

livingwatersmedford.org who the check needs to be written to, the dollar amount and what account<br />

is being charged for that purchase. The check will be written by the following Monday after you have<br />

emailed it in, so please prepare this ahead of time.<br />

Contact Kim Butcher for more in depth explanation<br />

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SAFETY AND SECURITY<br />

Credit Card Process<br />

Safety When using a credit card through Living Waters, you are required to turn in all of your receipts on a<br />

monthly basis. We use an online system to process these receipts, called Expensify. By the 10th of every<br />

We month, need all your help receipts in our from efforts the prior to ensure month the need safety to be of entered our employees. into Expensify. Please Enter observe into the Expensify special<br />

safety the Confidential copy rules of the of your receipt, Information<br />

work the area correct as well dollar as the amount following (including general tip rules if used), of safety date at of all the times: purchase, category<br />

for which account is being charged and then sent in on a report to our administration team.<br />

Report<br />

From<br />

any<br />

time<br />

injury,<br />

to time,<br />

safety<br />

employees<br />

hazard, or<br />

of<br />

damage<br />

Living<br />

to<br />

Waters<br />

property<br />

Church<br />

immediately<br />

may come<br />

to<br />

into<br />

your<br />

contact<br />

Department<br />

with confidential<br />

Supervisor.<br />

Any Reimbursements<br />

information,<br />

injury or incident<br />

including<br />

where<br />

but<br />

a<br />

not<br />

discharge<br />

limited<br />

of<br />

to<br />

body<br />

information<br />

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about<br />

(except<br />

Living<br />

routine<br />

Waters<br />

nursery<br />

Church’s<br />

occurrences)<br />

members,<br />

should<br />

suppliers,<br />

prompt<br />

finances<br />

a written<br />

and<br />

report<br />

business<br />

with<br />

plans.<br />

follow up<br />

Employees<br />

investigation.<br />

are required to keep any such matters that may<br />

When be disclosed you or someone to them or on learned your team by them needs confidential. a reimbursement, a copy of the receipt gets sent to<br />

• Keep your individual work area clean and orderly. Untidiness and clutter invite accidents.<br />

admin@livingwatersmedford.org. In the email, specify who the reimbursement is for, the amount of<br />

• the Furthermore, Know reimbursement and follow any and the such what safety confidential account rules established information, being charged obtained your for job. that through When purchase. in employment doubt, The ask reimbursement before with proceeding.<br />

Living Waters will be<br />

•<br />

completed Church,<br />

Store all<br />

by must<br />

materials<br />

the not following be used<br />

and equipment<br />

Monday by an employee after<br />

in their<br />

you for<br />

proper<br />

have personal emailed gain<br />

areas.<br />

it in. or to further an outside enterprise.<br />

• Church Bring Check potential Needed safety hazards to the attention of your supervisor when you find them.<br />

• Never run or engage in horseplay on Church property.<br />

If you or your team needs a check to be written by the church for a specific purchase, email to admin@<br />

• livingwatersmedford.org If you must lift heavy objects, who the lift check properly needs and to with be written the appropriate to, the dollar number amount of persons. and what account<br />

is being charged for that purchase. The check will be written by the following Monday after you have<br />

Security<br />

emailed in, so please prepare this ahead of time.<br />

Church personnel on duty should make every effort to be aware of strangers on the Church premises.<br />

Anyone who notices unfamiliar or unauthorized persons on Church premises should contact the Facility<br />

Manager Contact Kim in charge. Butcher for more in depth explanation<br />

Accidents and Accident Reports<br />

As an employee of Living Waters, you are insured by the Church with an insurance program that is<br />

designed to protect you against medical cost incurred from work related accidents or injuries and<br />

for work time lost as a result of such accidents or injuries. The Church pays the premium cost of this<br />

coverage. Additional information about this program is available from the Administrative Pastor.<br />

IT Information Storage and Security<br />

If you should sustain an injury or suspected injury while engaged in work related activity, you are required<br />

to notify your Department Supervisor and/or Administrative Pastor immediately. Your supervisor will<br />

Any storage devices (CD’s, USB’s, Floppy Discs) used by employees at Living Waters Church, located at<br />

then evaluate your injury or suspected injury and assist you in securing appropriate medical assistance.<br />

Living Waters Church’s address, acknowledge that these devices and their contents are the property<br />

of Living Waters Church. Furthermore, it should be understood by employees, that company<br />

As soon as practically possible, but in no case later than 24 hours following your injury or suspected<br />

equipment should be used for company business only during normal working hours. Downloading<br />

injury, you are required to complete an accident report documenting the circumstances surrounding<br />

of personal materials on company equipment can be harmful to said equipment and should not be<br />

the incident. You may obtain this report form from the Administrative Pastor. This report will permit us<br />

done.<br />

to better assist you in obtaining workers compensation insurance benefits should you qualify for such<br />

benefits.<br />

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Retirement<br />

Contributions are made as follows:<br />

For full-time salaried pastoral staff a percentage of our Extension Tithe and Missions giving is given back<br />

to the local church as the corporation’s contribution to our 403b Retirement Plan.<br />

The second part of the plan would include those in section one above along with non-pastoral staff<br />

persons who work a minimum of 30 hours a week and have completed 6 months of service. The<br />

percentage Living Waters will contribute under this second section of the retirement plan each month<br />

to qualified persons is:<br />

6 months through year 4: 4%<br />

Year 5 through year 9: 5%<br />

Year 10 to retirement: 6%<br />

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BENEFITS<br />

Holidays<br />

Living Waters observes the following days as paid holidays when the fall during a regular workweek::<br />

New Year's Day, Martin Luther King, President's Day, Memorial Day, Independence Day, Labor Day,<br />

Thanksgiving Day, Friday after Thanksgiving , Christmas Eve Day, Christmas Day,New Year’s Day.<br />

If any holiday falls on a Saturday, the preceding Friday will be recognized as the holiday. If any<br />

holiday falls on a Sunday, the following Monday will be recognized as the holiday. If a scheduled day<br />

off is on any of these days the following day will be considered the holiday.<br />

Personal Leave Days<br />

Each full-time employee is given five Personal Leave Days for each calendar year. These days can be<br />

used for any personal reason. Two of these days can be used for a weekend per year. Prior notice and<br />

approval must be obtained from your supervisor before taking these days. They are not accumulated<br />

and are lost each year if not used. Personal Leave Days cannot be used over Christmas or Easter<br />

weekends and are not intended to be vacation.<br />

Vacation Benefits<br />

(10) Ten days after one (1) year<br />

(15) Fifteen days after two (2) years<br />

(20) Twenty days after five (5) years<br />

(30) Thirty days after fifteen (15) years<br />

Pastoral Staff who have worked within<br />

Foursquare prior to coming to Living Waters will<br />

transfer their time in service within Foursquare<br />

towards their vacation benefits. Since yearly<br />

vacation is to be used within the calendar year<br />

we have a "use it or lose it" vacation policy.<br />

Vacation is used to keep us fresh and whole.<br />

A week of vacation is understood to include<br />

one Sunday.A workweek begins on Sunday and<br />

ends on Thursday.<br />

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Sick Leave<br />

If you miss work because of an illness or for<br />

another valid reason, you may be allowed to take<br />

sick leave to cover payment for lost work hours.<br />

Absence of more than three days due to illness<br />

must be confirmed by a doctor's certificate at the<br />

time you return to work, or earlier, upon request.<br />

A doctor's certificate for an illness of less than<br />

three days may be required at the Church's<br />

option. Your accumulated reserve of sick leave<br />

may be used for the following situations only:<br />

Personal illness;<br />

Illness or injury of a minor child that requires<br />

treatment or supervision<br />

Temporary medical disability, (e.g. associated<br />

with pregnancy or childbirth).<br />

You begin to earn sick leave at the completion<br />

of your orientation. Full time employees shall<br />

accrue sick leave benefits at the rate of 8<br />

hours for each calendar month of continuous<br />

employment. Part-time employees shall not<br />

accrue sick leave benefits. Employees do not<br />

earn sick leave benefits during a leave without<br />

pay. Unused sick leave hours are carried over<br />

from year to year not to exceed 8 weeks.<br />

Unused sick leave benefits are not paid for upon<br />

termination of employment.<br />

This sick leave policy complies with the<br />

federal Family Leave Act of 1994, which allows<br />

employees extended unpaid leave in certain<br />

situations.<br />

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Bereavement Leave<br />

In the case of a death in your immediate family, you may receive up to five (5) working days of<br />

paid leave. This time off is intended to be used to attend memorial services as well as to attend to<br />

associated family matters. Immediate family includes your parents, grandparents, siblings, spouse,<br />

children and grandchildren.<br />

Jury Duty Leave:<br />

Serving on a jury is a fundamental responsibility of citizenship and, unless business necessity<br />

requires it, the Church will not ask you to be excused from or postpone jury duty. If you are serving<br />

on a jury, you will be paid the difference between your regular earnings and the amount received for<br />

jury duty (excluding travel allowances) up to a maximum of fifteen days. You are expected to work<br />

your regular work schedule on days when court is not in session, and work the remaining part of your<br />

scheduled shift if you are excused from court for four hours or longer. In order to be entitled to jury<br />

duty leave pay, please present to the Administrative Pastor within one week of receipt, a letter or<br />

check stub from the court clerk showing evidence of jury duty pay and time served.<br />

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Unpaid Leave of Absence<br />

A leave of absence is a privilege the Church<br />

may extend to qualified employees for specific<br />

periods of time under certain circumstances. It<br />

allows you to take time off from work for medical<br />

or personal reasons. This leave is without pay.<br />

A leave of absence must be requested in writing,<br />

submitted to, and approved by the Senior Pastor<br />

as soon as the need for such leave is known.<br />

No benefits, such as vacation or sick leave,<br />

are accrued while on leave. Group insurance<br />

coverage may be extended. If you desire<br />

to continue your group coverage you must<br />

make arrangements to prepay your individual<br />

premium each month. Such arrangements<br />

should be taken care of before beginning the<br />

unpaid leave of absence, but in no case later<br />

than 30 days after the end of the month in which<br />

the leave began.<br />

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STATEMENT OF UNDERSTANDING<br />

I certify that I have received, read and<br />

understand the Living Waters Employee<br />

Handbook. I also understand that the<br />

statements contained in the Employee<br />

Handbook are not a contract and that<br />

my employment with Living Waters is<br />

at-will. I also understand the Employee<br />

Handbook may be changed by the Church<br />

at any time, and that this Handbook<br />

supersedes any and all prior Handbooks<br />

or verbal stated policies issued by Living<br />

Waters, a Church of the International<br />

Church of the Foursquare Gospel, a<br />

California Corporation. I have also read<br />

the Foursquare Creedal Statement and am<br />

in agreement with this document.<br />

Signed and dated (Employee)<br />

__________________________________<br />

Signed and dated (Interviewing Pastor)<br />

____________________________________<br />

<strong>EMPLOYEE</strong> <strong>HANDBOOK</strong> 31<br />

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Living Waters Church<br />

Medford Campus<br />

360 East Jackson Street<br />

Medford, Oregon<br />

97504<br />

Phone<br />

541-772-9502<br />

www.lwmedford.org<br />

Ashland Campus<br />

599 East Main<br />

Ashland, OR<br />

97520<br />

Email<br />

admin@livingwatersmedford.org<br />

Website<br />

www.livingwatersmedford.org

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