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C&L_December 2017 (1)

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Cover Story<br />

“In India, however, 7 out 10 BFSI<br />

organizations (handling EU customer<br />

data/business) we reached out to did<br />

not want to comment on their GDPR<br />

preparedness”<br />

The ABC of GDPR<br />

The General Data Protection Regulation<br />

(GDPR) is a law or a regulation, which<br />

was adopted by the European Commission<br />

on 27 April 2016. The GDPR<br />

applies to any organization, regardless<br />

of geographic location, which controls<br />

or processes the data of an EU resident<br />

in a proscribed way. It dictates to what<br />

extent personal data may be collected,<br />

the need for explicit consent to gather<br />

such data, requirements to disclose<br />

breaches of data and stronger powers<br />

to substantially fine organizations that<br />

fail to protect the data for which they are<br />

responsible.<br />

Applicability: Applies to entities —<br />

including third parties that are (i) established<br />

in the EU, (ii) providing goods<br />

or services to EU residents or (iii) are<br />

monitoring the behavior of individuals in<br />

the EU<br />

Building: Privacy-by-design principles<br />

must be incorporated into the development<br />

of new processes and technologies<br />

Empowering Consumers: Organizations<br />

Source: EY’s cyber and privacy insights document<br />

will have to facilitate customers’ and<br />

employees’ right to erasure (of data),<br />

right to portability, and an increased right<br />

of access.<br />

Fines: Up to EUR20 million or 4% of<br />

the organization’s total global revenue,<br />

whichever is greater; also provides individuals<br />

new rights to bring class actions<br />

against data controllers or processors,<br />

if represented by not-for profit organizations,<br />

which heightens litigation risk<br />

Reporting: Organizations will have only<br />

72 hours to report data breaches<br />

Employing People: Most organizations<br />

will need to designate a Data Protection<br />

Officer and a Data Controller<br />

Storage: Organizations will have to<br />

maintain records of processing activities<br />

Security: Organizations will need to<br />

scale security measures based on privacy<br />

risks.<br />

Permissions: Explicit and affirmative<br />

consent will be required before processing<br />

personal data.<br />

For long, the fleeting mention of<br />

GDPR in India came up only at the time<br />

of reporting a security breach. Until in<br />

2016, Indian regulators namely The<br />

Reserve Bank of India and Securities<br />

and Exchange Board of India (SEBI)<br />

issued frameworks to strengthen cyber<br />

security in the BFSI sector.<br />

“Banks, as owners of such data,<br />

should take appropriate steps in preserving<br />

the Confidentiality, Integrity<br />

and Availability of the same, irrespective<br />

of whether the data is stored/in<br />

transit within themselves or with customers<br />

or with the third party vendors;<br />

the confidentiality of such custodial<br />

information should not be compromised<br />

at any situation and to this end,<br />

suitable systems and processes across<br />

the data/information lifecycle need to<br />

be put in place by banks,” RBI explicitly<br />

highlighted in the framework under<br />

section subtitled ‘Ensuring Protection<br />

of customer information’.<br />

In September 2016, SEBI also asked<br />

commodity derivatives exchanges to<br />

put in place a framework to safeguard<br />

systems, networks and databases from<br />

cyber attacks. It also announced the<br />

appointment of a new Chief Security<br />

Officer who will be responsible for<br />

strengthening SEBI's regulatory policy<br />

framework in the area of cyber security.<br />

Going a step further in April <strong>2017</strong>, the<br />

Insurance Regulatory and Development<br />

Authority of India (IRDAI) tightened<br />

the noose on CEOs and CMDs<br />

of all insurance firms, giving them a<br />

period of about a year to ensure that<br />

adequate mechanisms are put in place<br />

to address the issues related to information<br />

and cyber security.<br />

The icing on the cake this year was<br />

the Supreme Court's landmark verdict<br />

on the right to privacy. Additionally,<br />

India is now moving towards legislation<br />

on data protection. The central<br />

government had set up an expert committee<br />

to study the different issues<br />

relating to data protection in India and<br />

make specific suggestions on principles<br />

underlying a data protection bill.<br />

10 CIO&LEADER | <strong>December</strong> <strong>2017</strong>

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