C&L_December 2017 (1)

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Feature The hardest skills to find are those that can’t be performed by machines Q: How difficult, if at all, is it for your organisation to recruit people with these skills or characteristics? Q: In addition to technical business expertise, how important are the following skills to your organisation? Difficulty in recruiting people with skill Respondents who answered somewhat difficult or very difficult Importance of skill Respondents who answered somewhat important or very important Creativity and Innovation 77% 1 Leadership 75% 2 Emotional intelligence 64% 4 Adaptability 61% 5 Problem solving 61% 6 Source: PwC’s 20th Annual CEO Survey on the impact of innovation & technology on business growth Develop Innovative Behavior to Lead & Personalize Sometimes the job gets boring and it can lead to demotivation. Personalizing is one of the aspects to keep the teams motivated. For example, the quarterly leadership meet is planned in the boardroom for two days. Instead, move this meeting to a beach and spend quality time with your team in an open environment where all the participants can rejuvenate and have fun. It is extremely crucial to allow your team to unwind and put their mind off the work. This quality time can help them come back to their respective jobs with positive force. This will also elevate the human experience and broaden the scope of the knowledge and understanding in the team. Transformative Play (Gamification) Routine work such as day-to-day operations is a very inflexible process. Playing a game associated with your objective and well-defined rules always improvises the perfection and unquestionably, your business delivery. This concept certainly has power to deliver the quality service to our customers and build a healthy competition within the team. Collaborative Thinking An innovative leader always collaborates. It does not matter if the idea shared is impossible or unrealistic but it creates the opportunity for others to think and come up with possible and realistic ideas. For example, setting up a “Thinkers Club” (The concept of Thinkers Club was in place since 1819 and it was popularized throughout the German Confederation). As an activity, the club members will meet every week on any day for an hour just to “think”, discuss, talk and present the ideas that they think are helpful to build a strong organization and justify the core value of “Innovation”. Experimentation Innovative thinking leads to redefine the problem or reframe it. Looking at the problem in a different way gets the required insight. An innovative leader always looks at the issues in a unique way to uncover the hidden sights and experiment on finding possible solutions. It is simply not experimenting but checking how it has yielded the results he/she desired 40 CIO&LEADER | December 2017
100 Finance decision-makers of India’s top companies will be getting together in March 2018 Are you there? (WATCH THIS SPACE FOR MORE DETAILS) For engagement opportunities, please contact Seema Menon seema.menon@9dot9.in, +919740394000 Mahantesh mahantesh.g@9dot9.in, +919880436623
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