Tour_East_New_Zealand_2017-18

NEW ZEALAND - Suggested Itineraries
Marlborough Sounds, Marlborough (Credit: Rob Suisted)
Booking Conditions
Brochure accuracy: All due care and diligence
has been exercised in the production of this
brochure. Information concerning resorts,
hotels and their facilities has been compiled as
accurately as possible and has been checked at
the time of going to press. Where it is stated that
hotels have night clubs, discos, entertainment
or provide facilities such as tennis courts, table
tennis etc., the hotels may make changes and
equipment is not always provided. However
there may be times when certain amenities and
facilities are not available, particularly in the low
season. You will be advised by the suppliers.
Such situations may be dictated by weather
conditions, maintenance, local regulations and
national or religious holidays, Tour East Australia
cannot accept responsibility for any such
situations which are outside our control.
Building and development work: Every effort
is made to keep up with developments and
construction work/improvements at the resorts
and hotels we use throughout the brochure.
When we know of any such occurrences we
will advise you at the time of booking or before
your departure and if either party considers it
will affect the enjoyment of the holiday we will
endeavour to rectify the situation by offering the
choices outlined in our booking conditions.
Maps and photographs: Maps are shown for
general information and may not necessarily
reflect actual routings, locations or services
provided. Photographs show places in the
geographic areas, but are not necessarily
included in the holiday. Hotel room photographs
may not be specific to the actual room occupied.
Travel insurance: We strongly recommend
that, at the time of booking, you purchase a
comprehensive travel insurance policy of your
choice. We suggest that the policy should
include, but not be limited to the following cover:
• Loss of deposit through cancellation
• Loss or damage to personal baggage and
loss of money
• Medical expenses
• Additional expenses to cover hotel
accommodation should the holiday need to
be extended or curtailed due to illness while
overseas. This feature should also cover
cancellation of transport services due to
industrial action.
Health and immigration: You should familiarise
yourself with any health or visa requirements
that may be applicable in the areas you intend
visiting. You are responsible for all exit, entry,
health and other documents required by laws,
regulations, orders, demands or requirements
of the countries visited or transited. Each person
shall carry a valid passport at all times. Kindly
note that passport and visa requirements are
not our responsibility or that of your travel
consultant and we are not liable for any loss or
expense due to a passenger’s failure to comply
with the above.
Special request: If you have any special requests,
please ensure you notify these to your travel
consultant in writing at the time of booking.
We will endeavour to pass such requests on to
the supplier(s) concerned. We regret however
that we cannot guarantee special requests will
be met and failure to do so will not be a breach
of contract on our part.
Single price: This must be paid where one
person is travelling alone by choice or
circumstance and occupying their own room.
Pre-departure contact: It is essential to ensure
that your travel consultant advises Tour East
Australia of a telephone number or address
where you can be reached within 24 hours prior
to your departure for your holiday.
Travel and accommodation: Tour East Australia
is not itself a carrier, hotelier or car hire operator.
The cruises, rail and coach journeys, other travel
and hotel accommodation, car hire and any
other components included in your holiday are
provided by reputable carriers and hoteliers
on their own conditions. It is important to note,
therefore, that all bookings with Tour East
Australia are subject to the terms and conditions
and limitations of liability imposed by the various
service providers involved in your travel booking,
some of which limit or exclude liability in respect
of death, personal injury, delay and loss or
damage to baggage.
Not included in price of holiday: The price
of passports, visas and airport taxes, where
applicable, are not included in the holiday
price, nor are items of a personal nature such
as laundry, taxis outside of regular transfers
provided, telephone calls, excess baggage
charges, personal and baggage insurance,
postage and cables, drinks, room service or
meals (unless specified). Government and local
authority charges may apply.
Booking arrangements: All booking
arrangements are to be made through your
travel consultant and the person effecting a
booking shall be deemed to have accepted the
Booking Conditions on behalf of all persons
named in the booking. The contract will be
governed by and subject to the Booking
Conditions. No variation to the Booking
Conditions shall be of any effect unless made
in writing and with the authority of Tour East
Australia. All communications from us will
be sent to your travel consultant. Your travel
consultant shall on receipt of any holiday
monies, hold such monies for each and every
person named in the booking until that booking
is confirmed at which time, those monies are
promptly remitted by your travel consultant
to us.
Our responsibility: We always do our best to
make sure your arrangements are satisfactory
and we accept liability for, but only to the extent
of, any loss or damage sustained by you as a
result of our negligence or that of our
employees. The standard of accommodation
and other services are based on various factors,
which are generally accepted as indicative of a
certain class, however, we do not guarantee the
standard, class, or fitness for purpose of that
accommodation or service. Tour East Australia
does not accept any liability of whatever nature
for the acts, omissions or default, whether
negligent or otherwise, of any service providers
in connection with your holiday pursuant to a
contract between them and yourselves (which
may be evidenced in writing by the issue of a
voucher, coupon or the like) and over whom we
have no direct or exclusive control. We do not
accept liability in contract or in tort (actionable
wrong) for any injury, damage, loss, delay,
additional expenses or inconvenience caused
directly or indirectly by any events which are
beyond our control including, but not limited to
war, civil disturbance, fire, floods, acts of God,
acts of Government or of any other authorities,
accident to or failure of machinery or equipment
or industrial action.
Destination passenger enquiries: Tour East
Australia makes no representations as to the
safety, conditions or other issues that may exist
at any destination. International travel advice can
be obtained from various sources, including local
government, local consular offices.
Law of contract: The contract is governed in all
respects by the law of the State of New South
Wales and any legal action arising under the
contract shall be litigated only in the appropriate
Court having jurisdiction in that State except that
certain consumer claims may be brought before
the Fair Trading Tribunal having jurisdiction in
respect thereof in New South Wales or similar
Tribunals in other States or Territories.
Dunedin, Coastal Otago (Credit: Penguin Place)
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