The German Private Banks’ Ombudsman Scheme
The Association of German Banks (Bundesverband deutscher Banken) has established for its member banks an entity to resolve disputes between banks and consumers (Ombudsman Scheme).
The Association of German Banks (Bundesverband deutscher Banken) has established for its member banks an entity to resolve disputes between banks and consumers (Ombudsman Scheme).
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Rules of Procedure<br />
of the <strong>Ombudsman</strong> <strong>Scheme</strong><br />
of the <strong>German</strong> private banks 1<br />
Preamble<br />
<strong>The</strong> Association of <strong>German</strong> Banks (Bundesverband deutscher<br />
Banken) has established for its member banks an<br />
entity to resolve disputes between banks and consumers<br />
(<strong>Ombudsman</strong> <strong>Scheme</strong>).<br />
1 Translation of the original <strong>German</strong> text, which is binding in all respects.<br />
2
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