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bayside_design resource guide

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THINGS TO PAY ATTENTION TO:<br />

SOCIAL MEDIA<br />

Content<br />

WHAT SHOULD WE BE POSTING? WHEN?<br />

AND HOW OFTEN?<br />

• What types of posts are people most responsive<br />

to? Videos? Photos? Testimonials? Articles?<br />

• How are they engaging? Are they simply “liking”<br />

We get these questions a lot, and so do the pros! Do a quick<br />

Google search and you’ll find that there are varying opinions, and<br />

most will say “it depends.” The simplest answer is: post as often<br />

as you have engaging, useful or entertaining content to share.<br />

The more detailed answer is: adhere to your own best tests and<br />

analysis of your social media engagement to shape your strategy<br />

for best success.<br />

these posts, are they sharing the posts, tagging their<br />

friends, or are they interacting with comments?<br />

• When are they most active? First thing in the<br />

morning? During their lunch breaks? Or do they<br />

engage more in social media in the evening after<br />

work?<br />

Guidelines<br />

Signature<br />

Clear Space & Scale<br />

Usage<br />

File Types<br />

Iconography<br />

Color<br />

Typography<br />

Email Signature<br />

Photos<br />

Social Media<br />

Marketing Strategy<br />

Contact<br />

Vendors<br />

15<br />

Understanding your audience and what<br />

truly resonates with them is vital to creating<br />

content that will have the most impact.<br />

• Facebook vs. Instagram: Know your audience and<br />

your platforms.<br />

Facebook is where content can quickly go viral:<br />

it’s easy for users to share content such as videos,<br />

articles, etc. Generally speaking, the Facebook<br />

audience is older adults who value connecting and<br />

interacting with their friends daily.<br />

Instagram, on the other hand, is an ideal platform for<br />

users to view captivating photos with very minimal<br />

text. In addition, the increasingly popular Instagram<br />

“story” feature is a great tool to show “reportive”<br />

types of videos and photos that stay online for just<br />

24 hours. This allows the user to experience your<br />

story alongside you, without putting too much<br />

pressure on you to create “perfect” content. The<br />

Instagram audience tends to be a popular platform<br />

with the next generation of teens and millennials,<br />

and also the go-to platform for trending hashtags.

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