BusinessDay 04 Mar 2018
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Sunday <strong>04</strong> <strong>Mar</strong>ch <strong>2018</strong> C002D5556<br />
BDSUNDAY45<br />
FAAN’s operations now more efficient over<br />
ease of doing business policy - Yadudu<br />
Travel<br />
Stories by IFEOMA OKEKE<br />
Director of Airports<br />
Operations, Federal<br />
Airports Authority<br />
of Nigeria<br />
(FAAN), Rabiu<br />
Yadudu, last week said that<br />
the Ease of Doing Business has<br />
brought about a lot of efficiency<br />
in airport operations.<br />
He said it has also enhanced<br />
synergy among security agencies.<br />
In an interview on Wednesday,<br />
the FAAN director said the Executive<br />
Order on the Ease of Doing<br />
Business has broadened the horizon<br />
for the airport authority in<br />
entrenching safety and seamless<br />
facilitation.<br />
Yadudu who spoke on the<br />
benefits of the executive order<br />
said: ‘Efficiency. If you want to<br />
manage how you spend your time<br />
at the airport, the order will help<br />
out, it would help the agency save<br />
money and it would enable us<br />
(FAAN) have prudent use of our<br />
resources. It will enable us know<br />
how to react to customers and<br />
stakeholders and give us a better<br />
understanding of how to serve<br />
them better.”<br />
He stated further that as part<br />
of efforts to provide passenger<br />
a satisfactory experience at the<br />
nation’s airports, FAAN has subscribed<br />
to an Airports Council<br />
International (ACI) Program<br />
on Airport Service Quality that<br />
would aid the agency improve on<br />
service.<br />
According to him, “FAAN has<br />
also subscribed to and has paid for<br />
an ACI Programme, the Airport<br />
Service Quality Program(ASP)<br />
which will help the agency measure<br />
our passengers reactions to<br />
all levels of our operations.<br />
“This program is all about gathering<br />
data from the incoming<br />
and outgoing passengers on all<br />
aspects of our operations to help<br />
us improve our services through<br />
analysis of this data. The ASP is<br />
all about efficiency and how we<br />
response to passengers stimuli.”<br />
“Airports all around the world<br />
are part of this program and<br />
we decided to join in to aid us in<br />
Obi Mbanuzuo, Partnership Deal Sealed, accountable manager, Yemane Fitwi, Dana Air, director of Finance Asky Airline; Sandip<br />
Chowdhury, AGM commercial Dana Air, and Ahadu Simachew, CEO of Asky Airline, during the signing of a strategic aircraft<br />
partnership and interline between Dana Air and Asky recently in Lagos.<br />
measuring what we do, using it<br />
to improve where needed and<br />
compete favourably among<br />
the comity of nations. Every six<br />
months, an independent and impartial<br />
judge in ACI rate us based<br />
on the data we provide from the<br />
passengers who answer simple<br />
questionnaires posed at them.”<br />
Babalakin wins Most Outstanding Aviation Terminal Operator Award<br />
Chairman of the Resort<br />
Group, Wale Babalakin<br />
, has won the Most<br />
Outstanding Terminal<br />
Operator of the Year 2017 Award<br />
with his Bi-Courtney Aviation<br />
Services Limited (BASL), a member<br />
of the group and operator of<br />
the Murtala Muhammed Airport<br />
Terminal Two, popularly known<br />
as MMA2.<br />
Organised by Independent<br />
Newspapers Limited, the award<br />
was presented to Babalakin,<br />
through his representative and<br />
Head, Corporate Communications,<br />
BASL, Chief Steve Omolale,<br />
by former Ogun State governor,<br />
Chief Olusegun Osoba, at a colourful<br />
ceremony attended by<br />
the crème la crème of the society<br />
at Eko Hotel and Suites, Victoria<br />
Island, Lagos.<br />
Managing Director/Editor-in-<br />
Chief, Independent Newspapers<br />
Limited, Ade Ogidan, had told<br />
Babalakin in a letter he personally<br />
signed informing him of the award<br />
that “the Selection Committee<br />
considered your impressive list<br />
of achievements in Airport In-<br />
frastructure Development and<br />
Maintenance with a record of delivering<br />
the first major Public-Private<br />
Partnership (PPP) financed<br />
facility in the aviation industry. We<br />
note that through your company,<br />
Bi-Courtney Limited, you applied<br />
for the concessioning of the Lagos<br />
Domestic Airport, the Murtala<br />
Muhammed Airport 2, after the<br />
airport was razed by fire. Indeed,<br />
nobody gave the project a chance<br />
as it was considered too cumbersome<br />
for the capacity of a private<br />
company.<br />
Wale Babalakin<br />
“However, within three years<br />
of the concessioning and in the<br />
face of serious hostility and inconsistency<br />
on the part of the government,<br />
Bi-Courtney Limited completed<br />
the new domestic airport,<br />
which is now famously known<br />
as MMA2. This airport terminal<br />
has been variously described<br />
as the Best in Nigeria today and<br />
certainly the first airport terminal<br />
to be built in Africa with private<br />
funds without any support of the<br />
government.<br />
“The terminal, constructed<br />
under a Build, operate and Transfer<br />
(BOT) agreement with the<br />
government, is acclaimed to be<br />
the most modern, functional, and<br />
well-run domestic airport terminal<br />
in sub-Saharan Africa.”<br />
Replying, Babalakin expressed<br />
gratitude to Independent Newspapers<br />
Limited for the recognition,<br />
saying “it is coming as a<br />
source of encouragement at a<br />
time we are facing the most serious<br />
challenges in our operations<br />
caused by no fault of ours.<br />
BULATSA, IATA to develop airspace strategy for Bulgaria<br />
The International Air Transport<br />
Association (IATA)<br />
and BULATSA, the Bulgarian<br />
Air Navigation Service<br />
Provider, have agreed to develop<br />
and implement a Bulgarian National<br />
Airspace Strategy.<br />
BULATSA and IATA will<br />
strengthen their existing cooperation<br />
for this initiative, which is<br />
aimed at delivering benefits to the<br />
travelling public, while supporting<br />
national economic growth and the<br />
competitiveness of the Bulgarian<br />
aviation sector.<br />
Passenger demand for air transport<br />
in Bulgaria is set to double<br />
over the next two decades. Servicing<br />
this demand, while ensuring<br />
safety, and managing costs, CO2<br />
emissions and delays, requires<br />
Bulgaria to further modernize its<br />
airspace and Air Traffic Management<br />
(ATM) network. Successful<br />
airspace modernization is expected<br />
to create significant benefits,<br />
generating an extra €628 million<br />
in annual GDP and 11,300 jobs<br />
annually by 2035. BULATSA and<br />
IATA have committed to work together<br />
and with all aviation stakeholders<br />
to deliver and implement<br />
the National Airspace Strategy in<br />
support of the Single European Sky<br />
(SES) initiative. The main aspects<br />
of the strategy cover leadership<br />
and a collaborative stakeholder<br />
approach, airspace management,<br />
and technical modernization of the<br />
ATM system.<br />
Georgi Peev, director general<br />
of BULATSA, explained: “I welcome<br />
this initiative, which will<br />
support the ongoing evolution of<br />
our technology and operations.<br />
The development of a national<br />
airspace strategy would further<br />
enhance the good cooperation<br />
with our customers and partners<br />
and would contribute to achieving<br />
the SES high level goals.<br />
Businesswoman drags airline to court<br />
demands N250m compensation<br />
DAVID IBEMERE<br />
A<br />
Nigerian business woman,<br />
Tolulope Ogundokun<br />
has dragged Turkish<br />
Airline to court for the<br />
treatment she received from the<br />
Airlines’ Official in turkey, which<br />
include delayed boarding, and delayed<br />
delivery of her two luggage<br />
for four days during her trip from<br />
Turkey en route London.<br />
The treatment which she said<br />
was as a result of demanding for<br />
the airline official on why she had<br />
SBY (standby) on her Boarding<br />
Pass instead of a seat number.<br />
According to her, “I got to<br />
the check-in Line C Counter<br />
to inquire why standby on my<br />
Boarding Pass. The Airline representative<br />
told me the flight<br />
was overbooked but I should go<br />
to the boarding gate, I may be<br />
considered if the area was not<br />
fully occupied.”<br />
When she insisted on seeing<br />
the manager for further explanation<br />
despite her confirmed ticket,<br />
her wish was granted. “But then<br />
the manager, Selim Tartan, told<br />
me to go check their website, that<br />
a confirmed ticket did not guarantee<br />
a seat on the aircraft. His<br />
words: ‘I don’t have time for you.’<br />
She continued: He said, ‘You<br />
can stand there and keep asking<br />
me questions,’ Tartan fumed and<br />
threatened that if I persisted in<br />
knowing why I was put on standby<br />
he would not allow me to travel<br />
on the flight and that if I did he<br />
would remove my checked-in<br />
luggage from the aircraft”. Tartan,<br />
thereafter, went wild. He gripped<br />
her hand and hit her continuously<br />
on her arm.<br />
On getting to London, Tolu<br />
said she discovered that Tartan<br />
had carried out his threat: her<br />
checked-in luggage were not on<br />
the plane. .<br />
Returning to Nigeria, Tolu<br />
through her Solicitor, Mike Igbokwe<br />
SAN, sued the Airline<br />
in Suit No. FHC/L/CS/439/17<br />
for delayed boarding and delayed<br />
baggageTolu is claiming,<br />
among others, for the sum of<br />
N250,000,000.00 as damages.<br />
The Airline, however, filed a<br />
Notice of Preliminary Objection,<br />
challenging the jurisdiction of<br />
the Court on the ground that the<br />
Federal High Court was not the<br />
proper forum to hear the Plaintiff’s<br />
case.<br />
The Defendant wanted the<br />
case to be heard in Turkey, as opposed<br />
to Nigeria where Tolu instituted<br />
the case. Tolu’s Counsel<br />
objected, citing Section 251(1k)<br />
of the 1999 Constitution (as<br />
amended); and Section 7(1k) of<br />
the Federal High Court Act, CAP<br />
F12, Laws of the Federation of<br />
Nigeria, 20<strong>04</strong> (as updated to<br />
2010).<br />
On the other hand, Tolu/Plaintiff’s<br />
Counsel, Igbokwe SAN opposed<br />
the objection and argued<br />
that Section 33(1) of the Montreal<br />
Convention, 1999 allows<br />
the Plaintiff to file the instant suit<br />
in any of the four jurisdictions<br />
mentioned therein. The learned<br />
Silk argued that Section 33(1) of<br />
the Montreal Convention, 1999<br />
gives the Plaintiff the option of<br />
suing in any of the below four<br />
jurisdictions.<br />
He further argued that what<br />
the law recommends is that<br />
“an action for damages may be<br />
brought at the option of the Plaintiff<br />
in the territory of any of the<br />
State Parites.” submitting that the<br />
jurisdiction to institute the action<br />
is at the “option of the Plaintiff”<br />
and not for the Defendant to decide<br />
for the Plaintiff.